Printing problems with office XP

When I try to print anything from my Office XP Word program or PDF files, it
registers as a number of documents to print for only a second and then it
goes back to zero. There are no error messages - it just goes away. I
would not even know if it registers if I did not have my printer dialog box
open. I can Print anything from my comcast email and no printing problems!
I have the printer set as my main one, so it always comes up first on the
print choices list - but I do check it anyway. I just tried powerpoint and
no luck. I am stumped. I even reinstalled the printer and updated drivers.
Any ideas?
--
Lauri L Javes


"Ken Blake, MVP" wrote:

> On Mon, 5 May 2008 08:12:00 -0700, ljaves <ljaves DeleteThis @comcast.net> wrote:
>
> > Hi all! I need your help. I have a new HP laptop that came with windows
> > vista home premium, and I cannot get it to print any office XP word documents
> > or PDF files. What is really odd is that it registers the printer, shows
> > the ink available in each cartridge, and the printer will print my emails
> > from comcast. I loaded the newest drivers, updated everything. I am
> > stumped. Microsoft Vista will not print microsoft word documents. Can
> > anyone help with this?
>
>
> Please help us to help you. What does "will not print microsoft word
> documents" mean? What happens when you try? If you get an error
> message, please quote it verbatim.
>
> What version of Word? When you go to the print dialog box, do you see
> your printer listed there and choose it?
>
> Does the problem occur only with Microsoft Word, or with other
> Microsoft Office Applications?
>
> For information on how to make a good newsgroup posting, read
> http://www.dts-l.com/goodpost.htm and
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup
>

I had the same problem when I had the same printer installed but under two
different transfer methods, one for USB and the other for Network.
My print jobs would seem to go through, but then disappear from the print
job list.
I finally figured out that I had the wrong printer selected, the USB one
when the printer was now located on my Network instead.
It then worked fine.

"ljaves" <ljaves.TakeThisOut@comcast.net> wrote in message
news:438DEE81-9259-4DE7-BC2E-6D5560535C0E@microsoft.com...
> Hi all! I need your help. I have a new HP laptop that came with windows
> vista home premium, and I cannot get it to print any office XP word
> documents
> or PDF files. What is really odd is that it registers the printer, shows
> the ink available in each cartridge, and the printer will print my emails
> from comcast. I loaded the newest drivers, updated everything. I am
> stumped. Microsoft Vista will not print microsoft word documents. Can
> anyone help with this?
> --
> Lauri L Javes

Hi again. When looking at my printer choices, all I see is the USB one and
the PC-FAX one for my Brother Printer. I am networked with a linksys
router. How can I access the network printer as you stated.
--
Lauri L Javes


"Bender" wrote:

> I had the same problem when I had the same printer installed but under two
> different transfer methods, one for USB and the other for Network.
> My print jobs would seem to go through, but then disappear from the print
> job list.
> I finally figured out that I had the wrong printer selected, the USB one
> when the printer was now located on my Network instead.
> It then worked fine.
>
> "ljaves" <ljaves.RemoveThis@comcast.net> wrote in message
> news:438DEE81-9259-4DE7-BC2E-6D5560535C0E@microsoft.com...
> > Hi all! I need your help. I have a new HP laptop that came with windows
> > vista home premium, and I cannot get it to print any office XP word
> > documents
> > or PDF files. What is really odd is that it registers the printer, shows
> > the ink available in each cartridge, and the printer will print my emails
> > from comcast. I loaded the newest drivers, updated everything. I am
> > stumped. Microsoft Vista will not print microsoft word documents. Can
> > anyone help with this?
> > --
> > Lauri L Javes
>
>

I "Add Printer...".
I choose the "Add a local printer".
I then select "Create a new port" and select "Standard TCP/IP Port".
In the Hostname or IP address: I enter the IP address of my local network
printer, in my case its at 192.168.2.148.
I leave "Query the printer and automatically select the driver to use"
checked. Then click "Next".
A few moments later my printer driver is installed and I can print to the
printer.


"ljaves" <ljaves.DeleteThis@comcast.net> wrote in message
news:CC626DEE-113B-4B6E-AF89-E416024F6502@microsoft.com...
> Hi again. When looking at my printer choices, all I see is the USB one
> and
> the PC-FAX one for my Brother Printer. I am networked with a linksys
> router. How can I access the network printer as you stated.
> --
> Lauri L Javes
>
>
> "Bender" wrote:
>
>> I had the same problem when I had the same printer installed but under
>> two
>> different transfer methods, one for USB and the other for Network.
>> My print jobs would seem to go through, but then disappear from the print
>> job list.
>> I finally figured out that I had the wrong printer selected, the USB one
>> when the printer was now located on my Network instead.
>> It then worked fine.
>>
>> "ljaves" <ljaves.DeleteThis@comcast.net> wrote in message
>> news:438DEE81-9259-4DE7-BC2E-6D5560535C0E@microsoft.com...
>> > Hi all! I need your help. I have a new HP laptop that came with
>> > windows
>> > vista home premium, and I cannot get it to print any office XP word
>> > documents
>> > or PDF files. What is really odd is that it registers the printer,
>> > shows
>> > the ink available in each cartridge, and the printer will print my
>> > emails
>> > from comcast. I loaded the newest drivers, updated everything. I am
>> > stumped. Microsoft Vista will not print microsoft word documents.
>> > Can
>> > anyone help with this?
>> > --
>> > Lauri L Javes
>>
>>

I feel dumb but I have to ask: How do I locate my IP address. I know I have
seen it but I have no idea where.

Thank you so much. My other laptop just went down and now I have no way to
print so I need to get this working now.
--
Lauri L Javes


"Bender" wrote:

> I "Add Printer...".
> I choose the "Add a local printer".
> I then select "Create a new port" and select "Standard TCP/IP Port".
> In the Hostname or IP address: I enter the IP address of my local network
> printer, in my case its at 192.168.2.148.
> I leave "Query the printer and automatically select the driver to use"
> checked. Then click "Next".
> A few moments later my printer driver is installed and I can print to the
> printer.
>
>
> "ljaves" <ljaves RemoveThis @comcast.net> wrote in message
> news:CC626DEE-113B-4B6E-AF89-E416024F6502@microsoft.com...
> > Hi again. When looking at my printer choices, all I see is the USB one
> > and
> > the PC-FAX one for my Brother Printer. I am networked with a linksys
> > router. How can I access the network printer as you stated.
> > --
> > Lauri L Javes
> >
> >
> > "Bender" wrote:
> >
> >> I had the same problem when I had the same printer installed but under
> >> two
> >> different transfer methods, one for USB and the other for Network.
> >> My print jobs would seem to go through, but then disappear from the print
> >> job list.
> >> I finally figured out that I had the wrong printer selected, the USB one
> >> when the printer was now located on my Network instead.
> >> It then worked fine.
> >>
> >> "ljaves" <ljaves RemoveThis @comcast.net> wrote in message
> >> news:438DEE81-9259-4DE7-BC2E-6D5560535C0E@microsoft.com...
> >> > Hi all! I need your help. I have a new HP laptop that came with
> >> > windows
> >> > vista home premium, and I cannot get it to print any office XP word
> >> > documents
> >> > or PDF files. What is really odd is that it registers the printer,
> >> > shows
> >> > the ink available in each cartridge, and the printer will print my
> >> > emails
> >> > from comcast. I loaded the newest drivers, updated everything. I am
> >> > stumped. Microsoft Vista will not print microsoft word documents.
> >> > Can
> >> > anyone help with this?
> >> > --
> >> > Lauri L Javes
> >>
> >>
>

OK. I found my IP address and added it again as you instructed. It printed
1 word document. I went to print another page and it shows up for a couple
seconds and then it deletes itself from the printer queue. Same for pdf
files. But it will print when I print my comcast email message. How weird.
It worked once, then right back where I starated. Any ideas?
--
Lauri L Javes


"Bender" wrote:

> I "Add Printer...".
> I choose the "Add a local printer".
> I then select "Create a new port" and select "Standard TCP/IP Port".
> In the Hostname or IP address: I enter the IP address of my local network
> printer, in my case its at 192.168.2.148.
> I leave "Query the printer and automatically select the driver to use"
> checked. Then click "Next".
> A few moments later my printer driver is installed and I can print to the
> printer.
>
>
> "ljaves" <ljaves DeleteThis @comcast.net> wrote in message
> news:CC626DEE-113B-4B6E-AF89-E416024F6502@microsoft.com...
> > Hi again. When looking at my printer choices, all I see is the USB one
> > and
> > the PC-FAX one for my Brother Printer. I am networked with a linksys
> > router. How can I access the network printer as you stated.
> > --
> > Lauri L Javes
> >
> >
> > "Bender" wrote:
> >
> >> I had the same problem when I had the same printer installed but under
> >> two
> >> different transfer methods, one for USB and the other for Network.
> >> My print jobs would seem to go through, but then disappear from the print
> >> job list.
> >> I finally figured out that I had the wrong printer selected, the USB one
> >> when the printer was now located on my Network instead.
> >> It then worked fine.
> >>
> >> "ljaves" <ljaves DeleteThis @comcast.net> wrote in message
> >> news:438DEE81-9259-4DE7-BC2E-6D5560535C0E@microsoft.com...
> >> > Hi all! I need your help. I have a new HP laptop that came with
> >> > windows
> >> > vista home premium, and I cannot get it to print any office XP word
> >> > documents
> >> > or PDF files. What is really odd is that it registers the printer,
> >> > shows
> >> > the ink available in each cartridge, and the printer will print my
> >> > emails
> >> > from comcast. I loaded the newest drivers, updated everything. I am
> >> > stumped. Microsoft Vista will not print microsoft word documents.
> >> > Can
> >> > anyone help with this?
> >> > --
> >> > Lauri L Javes
> >>
> >>
>