(Msg. 1) Posted: Sun Nov 30, 2008 8:50 pm
Post subject: Laptop no longer connects to printer on home network Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)
I am about at the end of my rope, and I hope someone can help: My HP
dv2500 laptop running Vista used to work fine connecting to my printer
over the local network via an XP-based main PC, which has a Kodak
Printer hooked to it. At some point in the last few months, the laptop
stopped being able to connect. I think this was around the time of
upgrading to SP1, but cannot be sure. In any case, I even went so far
as to rebuild my main PC and do a clean install of Vista on that
machine, in the hopes it might help. No joy. I can print from the
laptop if I connect the printer directly into the USB port on my laptop,
but cannot access the printer via the network anymore
Here are the details:
- Printer sharing is enabled on both the PC and the laptop
- When I go into control panel - add printer - select network printer,
the network printer appears in the pop-up box.
- Once I select the printer and click next, I get the following error:
"Windows cannot connect to the printer. Make sure that you have typed
the name correctly, and that the printer is connected to the network"
The printer works fine over the network on my wife's XP laptop, but
does not work on mine, nor my daughter's HP vista laptop. Interestingly
enough, the printing function worked fine for my daughter's laptop until
I borrowed it to test her print function and noticed that she did not
have SP1, and her virus program was out of date. I helpfully upgraded
both, and (I am not sure if this happened right away, or just a
coincidence) her printer function no longer works either. All three
laptops (2 Vistas and one XP) are running AVG Free 8.0 anti-virus. As
I said, the XP laptop works, so I do not think it is AVG. Both Vista
laptops print fine if hooked directly to the printer via USB.
I have searched the forum and tried several suggestions, including
trying to add as a local printer, but cannot figure this one out.
Thanks for any help you can provide. - Bob
(Msg. 2) Posted: Sun Nov 30, 2008 8:50 pm
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
AVG has certainly been known to cause problems. Can you connect if you
uninstall it?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"Moose95" <Moose95.3jpi0e.RemoveThis@no-mx.forums.vistaheads.com> wrote in message
news:Moose95.3jpi0e@no-mx.forums.vistaheads.com...
>
> I am about at the end of my rope, and I hope someone can help: My HP
> dv2500 laptop running Vista used to work fine connecting to my printer
> over the local network via an XP-based main PC, which has a Kodak
> Printer hooked to it. At some point in the last few months, the laptop
> stopped being able to connect. I think this was around the time of
> upgrading to SP1, but cannot be sure. In any case, I even went so far
> as to rebuild my main PC and do a clean install of Vista on that
> machine, in the hopes it might help. No joy. I can print from the
> laptop if I connect the printer directly into the USB port on my laptop,
> but cannot access the printer via the network anymore
>
> Here are the details:
>
> - Printer sharing is enabled on both the PC and the laptop
> - When I go into control panel - add printer - select network printer,
> the network printer appears in the pop-up box.
> - Once I select the printer and click next, I get the following error:
> "Windows cannot connect to the printer. Make sure that you have typed
> the name correctly, and that the printer is connected to the network"
>
> The printer works fine over the network on my wife's XP laptop, but
> does not work on mine, nor my daughter's HP vista laptop. Interestingly
> enough, the printing function worked fine for my daughter's laptop until
> I borrowed it to test her print function and noticed that she did not
> have SP1, and her virus program was out of date. I helpfully upgraded
> both, and (I am not sure if this happened right away, or just a
> coincidence) her printer function no longer works either. All three
> laptops (2 Vistas and one XP) are running AVG Free 8.0 anti-virus. As
> I said, the XP laptop works, so I do not think it is AVG. Both Vista
> laptops print fine if hooked directly to the printer via USB.
>
> I have searched the forum and tried several suggestions, including
> trying to add as a local printer, but cannot figure this one out.
> Thanks for any help you can provide. - Bob
>
>
> --
> Moose95
> Posted via http://www.vistaheads.com >
(Msg. 3) Posted: Sun Nov 30, 2008 8:50 pm
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Check HP site for Vista Driver.
"Moose95" <Moose95.3jpi0e.RemoveThis@no-mx.forums.vistaheads.com> wrote in message
news:Moose95.3jpi0e@no-mx.forums.vistaheads.com...
>
> I am about at the end of my rope, and I hope someone can help: My HP
> dv2500 laptop running Vista used to work fine connecting to my printer
> over the local network via an XP-based main PC, which has a Kodak
> Printer hooked to it. At some point in the last few months, the laptop
> stopped being able to connect. I think this was around the time of
> upgrading to SP1, but cannot be sure. In any case, I even went so far
> as to rebuild my main PC and do a clean install of Vista on that
> machine, in the hopes it might help. No joy. I can print from the
> laptop if I connect the printer directly into the USB port on my laptop,
> but cannot access the printer via the network anymore
>
> Here are the details:
>
> - Printer sharing is enabled on both the PC and the laptop
> - When I go into control panel - add printer - select network printer,
> the network printer appears in the pop-up box.
> - Once I select the printer and click next, I get the following error:
> "Windows cannot connect to the printer. Make sure that you have typed
> the name correctly, and that the printer is connected to the network"
>
> The printer works fine over the network on my wife's XP laptop, but
> does not work on mine, nor my daughter's HP vista laptop. Interestingly
> enough, the printing function worked fine for my daughter's laptop until
> I borrowed it to test her print function and noticed that she did not
> have SP1, and her virus program was out of date. I helpfully upgraded
> both, and (I am not sure if this happened right away, or just a
> coincidence) her printer function no longer works either. All three
> laptops (2 Vistas and one XP) are running AVG Free 8.0 anti-virus. As
> I said, the XP laptop works, so I do not think it is AVG. Both Vista
> laptops print fine if hooked directly to the printer via USB.
>
> I have searched the forum and tried several suggestions, including
> trying to add as a local printer, but cannot figure this one out.
> Thanks for any help you can provide. - Bob
>
>
> --
> Moose95
> Posted via http://www.vistaheads.com >
(Msg. 4) Posted: Mon Dec 01, 2008 1:56 am
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I uninstalled AVG and tried again - got the exact same error message. I
also have checked for the latest updates from Microsoft and HP. In
addition, I downloaded and installed the latest software from Kodak for
the printer. I am not sure if there is an HP printer driver I should
have installed, because all I can find are drivers for specific HP
printers, not for the laptop itself. Once again, I am stuck... Thanks
for the suggestions, though! If you have any other ideas, I am open to
suggestions - Thanks
(Msg. 5) Posted: Mon Dec 01, 2008 12:33 pm
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Imported from groups: per prev. post (more info?)
(Msg. 6) Posted: Tue Dec 02, 2008 2:13 am
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks f/fgeorge. I followed your instructions, but after I typed in
the path (\\yellow-pc\KODAK ESP 5 AiO) in the "port name" dialogue box
and hit "OK", I get an "access denied" pop up box, and cannot go
further. Any ideas how to access the local port? Also, I will check
out Avast - thanks for the tip. - Bob
(Msg. 7) Posted: Tue Dec 02, 2008 2:13 am
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Get rid of the spaces in the Shared Printer Name.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"Moose95" <Moose95.3jrs0d DeleteThis @no-mx.forums.vistaheads.com> wrote in message
news:Moose95.3jrs0d@no-mx.forums.vistaheads.com...
>
> Thanks f/fgeorge. I followed your instructions, but after I typed in
> the path (\\yellow-pc\KODAK ESP 5 AiO) in the "port name" dialogue box
> and hit "OK", I get an "access denied" pop up box, and cannot go
> further. Any ideas how to access the local port? Also, I will check
> out Avast - thanks for the tip. - Bob
>
>
> --
> Moose95
> Posted via http://www.vistaheads.com >
(Msg. 8) Posted: Tue Dec 02, 2008 1:23 pm
Post subject: Re: Laptop no longer connects to printer on home network [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks Cari, but I am still stuck. I went to my main PC, renamed the
printer "KODAK" (both in the "name" field, and by going into printer
properties, opening the sharing tab, and changing the shared name). I
then went back and tried f/fgeorge's instructions, and got stuck at the
same point (access denied at the "local port" dialogue box). I also
tried the "official" way of adding a network printer again, and it shows
up in the pick list as "\\Yellow-pc\KODAK" now, but still gets the same
error as I first got when I try to select it ("Windows cannot add... be
sure you typed the name correctly... etc.").
I really appreciate everyone trying to help - as I said before, what
is perhaps most frustrating is that this used to work fine, but
something in the last few months "broke" this function. I would be less
frustrated if I never had been able to print over the network. As
always, any clues would be greatly appreciated! Thanks - Bob
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