(Msg. 9) Posted: Mon Apr 21, 2008 10:53 am
Post subject: Re: HP & Microsoft won't give me my printer driver!! [Login to view extended thread Info.] Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)
you need to install SP1. There was an issue in the core OS setup functions
where a file did not get regenerated properly after the manufacture deletes
it in their setup program as Microsoft recommended in XP. Here's the QFE
link for RTM Vista
..
>>>> Error message when you try to install a new hardware device in Windows
>>>> Vista: "Windows encountered a problem installing the driver software
>>>> for
>>>> your device"
>>>>
http://support.microsoft.com/kb/937187
This posting is provided "AS IS" with no warranties, and confers no rights.
"RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
news:FB9FBF6F-B094-4963-ABA8-15ACF5EF4D19@microsoft.com...
> Thanks Alan. I opened up the prnhp001 folder, then the .inf file and did a
> search for 6540, since my printer is a HP Deskjet 6540. I found the
> following
> entries:
>
> HPF6540T.GPD.ICM_LH_PHASE5,HPDeskjet_6500818D,HP_Deskjet_6500_Series ;
> Hardware ID
>
> [HPF6540T.GPD.ICM_LH_PHASE5]
> CopyFiles=HELP_LH,HPC_COMMON_LH,HP_PRNPROC,HP_ICC,@HPZ3RLHN.DLL,@HPZ3ALHN.DLL,@HPZSSLHN.DLL,@HPF6540T.GPD,@HPZ3CLHN.INI,@HPZSMLHN.GPD,@HPZ3MLHN.GPD,@HPF6540T.XML,@HPZSCLHN.DTD,@HPFRES50.DLL,@HPFIME50.DLL,@HPFIGLHN.DLL,@HPZPRLHN.DLL,HP_LANGMON
> DataFile=HPF6540T.GPD
> LanguageMonitor="PCL hpz3llhn,hpz3llhn.dll"
> PrintProcessor="hpzpplhn,hpzpplhn.dll"
> CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA"
>
> Do you know how to get Vista to install these drivers?
> Thanks,
> Rob
>
> "Alan Morris [MSFT]" wrote:
>
>> All the print driver files should reside under
>>
>> \windows\system32\driverstore\filerepository
>>
>> all the prn??001.inf_######## contain the inf and the dlls required
>>
>> 01/19/2008 02:41 AM <DIR> prnao001.inf_e323fc2d
>> 01/19/2008 02:41 AM <DIR> prnbr001.inf_d6fed16b
>> 01/19/2008 02:41 AM <DIR> prnca001.inf_c4b22fbd
>> 01/19/2008 02:41 AM <DIR> prnci001.inf_2d8ec5b5
>> 01/19/2008 02:41 AM <DIR> prndc001.inf_ab71723c
>> 01/19/2008 02:41 AM <DIR> prndl001.inf_21699af3
>> 01/19/2008 02:41 AM <DIR> prnep001.inf_226002f0
>> 01/19/2008 02:41 AM <DIR> prnfu001.inf_3071fdac
>> 01/19/2008 02:41 AM <DIR> prnfx001.inf_57c4b5e9
>> 01/19/2008 02:41 AM <DIR> prnge001.inf_2b40eebd
>> 01/19/2008 02:41 AM <DIR> prngt001.inf_efde87ee
>> 02/16/2008 03:59 PM <DIR> prnhp001.inf_2db1d33e
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1 >>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
>> news:173F013C-646D-46F5-8ADC-5523C1795C2F@microsoft.com...
>> > My OEM version of Vista doesn't have the driver for my HP printer. HP
>> > says
>> > the driver should be in Vista, and won't give me the driver. Microsoft
>> > says
>> > they don't support OEM Vista, so I can't get the driver from them. How
>> > ridiculous is that?
>> >
>> > Can anyone recommend a solution for me?
>> >
>> > Thanks,
>> > Rob
>>
>>
>>
(Msg. 10) Posted: Mon Apr 21, 2008 10:39 pm
Post subject: Re: HP & Microsoft won't give me my printer driver!! [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Well well well... I just installed the latest updates for Vista and it then
installed the drivers for my printer. I don't know if I installed SP1 or not,
but whatever, it works.
Thanks,
Rob
"Alan Morris [MSFT]" wrote:
> you need to install SP1. There was an issue in the core OS setup functions
> where a file did not get regenerated properly after the manufacture deletes
> it in their setup program as Microsoft recommended in XP. Here's the QFE
> link for RTM Vista
>
> ..
>
> >>>> Error message when you try to install a new hardware device in Windows
> >>>> Vista: "Windows encountered a problem installing the driver software
> >>>> for
> >>>> your device"
> >>>>
> http://support.microsoft.com/kb/937187 >
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1 >
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
> news:FB9FBF6F-B094-4963-ABA8-15ACF5EF4D19@microsoft.com...
> > Thanks Alan. I opened up the prnhp001 folder, then the .inf file and did a
> > search for 6540, since my printer is a HP Deskjet 6540. I found the
> > following
> > entries:
> >
> > HPF6540T.GPD.ICM_LH_PHASE5,HPDeskjet_6500818D,HP_Deskjet_6500_Series ;
> > Hardware ID
> >
> > [HPF6540T.GPD.ICM_LH_PHASE5]
> > CopyFiles=HELP_LH,HPC_COMMON_LH,HP_PRNPROC,HP_ICC,@HPZ3RLHN.DLL,@HPZ3ALHN.DLL,@HPZSSLHN.DLL,@HPF6540T.GPD,@HPZ3CLHN.INI,@HPZSMLHN.GPD,@HPZ3MLHN.GPD,@HPF6540T.XML,@HPZSCLHN.DTD,@HPFRES50.DLL,@HPFIME50.DLL,@HPFIGLHN.DLL,@HPZPRLHN.DLL,HP_LANGMON
> > DataFile=HPF6540T.GPD
> > LanguageMonitor="PCL hpz3llhn,hpz3llhn.dll"
> > PrintProcessor="hpzpplhn,hpzpplhn.dll"
> > CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA"
> >
> > Do you know how to get Vista to install these drivers?
> > Thanks,
> > Rob
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> All the print driver files should reside under
> >>
> >> \windows\system32\driverstore\filerepository
> >>
> >> all the prn??001.inf_######## contain the inf and the dlls required
> >>
> >> 01/19/2008 02:41 AM <DIR> prnao001.inf_e323fc2d
> >> 01/19/2008 02:41 AM <DIR> prnbr001.inf_d6fed16b
> >> 01/19/2008 02:41 AM <DIR> prnca001.inf_c4b22fbd
> >> 01/19/2008 02:41 AM <DIR> prnci001.inf_2d8ec5b5
> >> 01/19/2008 02:41 AM <DIR> prndc001.inf_ab71723c
> >> 01/19/2008 02:41 AM <DIR> prndl001.inf_21699af3
> >> 01/19/2008 02:41 AM <DIR> prnep001.inf_226002f0
> >> 01/19/2008 02:41 AM <DIR> prnfu001.inf_3071fdac
> >> 01/19/2008 02:41 AM <DIR> prnfx001.inf_57c4b5e9
> >> 01/19/2008 02:41 AM <DIR> prnge001.inf_2b40eebd
> >> 01/19/2008 02:41 AM <DIR> prngt001.inf_efde87ee
> >> 02/16/2008 03:59 PM <DIR> prnhp001.inf_2db1d33e
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/search/?adv=1 > >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:173F013C-646D-46F5-8ADC-5523C1795C2F@microsoft.com...
> >> > My OEM version of Vista doesn't have the driver for my HP printer. HP
> >> > says
> >> > the driver should be in Vista, and won't give me the driver. Microsoft
> >> > says
> >> > they don't support OEM Vista, so I can't get the driver from them. How
> >> > ridiculous is that?
> >> >
> >> > Can anyone recommend a solution for me?
> >> >
> >> > Thanks,
> >> > Rob
> >>
> >>
> >>
>
>
>
(Msg. 11) Posted: Tue Apr 22, 2008 10:32 am
Post subject: Re: HP & Microsoft won't give me my printer driver!! [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
This posting is provided "AS IS" with no warranties, and confers no rights.
"RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
news:EBBD0798-DC5A-4CBC-B03E-9C67F54BAEB2@microsoft.com...
> Well well well... I just installed the latest updates for Vista and it
> then
> installed the drivers for my printer. I don't know if I installed SP1 or
> not,
> but whatever, it works.
>
> Thanks,
> Rob
>
> "Alan Morris [MSFT]" wrote:
>
>> you need to install SP1. There was an issue in the core OS setup
>> functions
>> where a file did not get regenerated properly after the manufacture
>> deletes
>> it in their setup program as Microsoft recommended in XP. Here's the QFE
>> link for RTM Vista
>>
>> ..
>>
>> >>>> Error message when you try to install a new hardware device in
>> >>>> Windows
>> >>>> Vista: "Windows encountered a problem installing the driver software
>> >>>> for
>> >>>> your device"
>> >>>>
>> http://support.microsoft.com/kb/937187 >>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1 >>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
>> news:FB9FBF6F-B094-4963-ABA8-15ACF5EF4D19@microsoft.com...
>> > Thanks Alan. I opened up the prnhp001 folder, then the .inf file and
>> > did a
>> > search for 6540, since my printer is a HP Deskjet 6540. I found the
>> > following
>> > entries:
>> >
>> > HPF6540T.GPD.ICM_LH_PHASE5,HPDeskjet_6500818D,HP_Deskjet_6500_Series ;
>> > Hardware ID
>> >
>> > [HPF6540T.GPD.ICM_LH_PHASE5]
>> > CopyFiles=HELP_LH,HPC_COMMON_LH,HP_PRNPROC,HP_ICC,@HPZ3RLHN.DLL,@HPZ3ALHN.DLL,@HPZSSLHN.DLL,@HPF6540T.GPD,@HPZ3CLHN.INI,@HPZSMLHN.GPD,@HPZ3MLHN.GPD,@HPF6540T.XML,@HPZSCLHN.DTD,@HPFRES50.DLL,@HPFIME50.DLL,@HPFIGLHN.DLL,@HPZPRLHN.DLL,HP_LANGMON
>> > DataFile=HPF6540T.GPD
>> > LanguageMonitor="PCL hpz3llhn,hpz3llhn.dll"
>> > PrintProcessor="hpzpplhn,hpzpplhn.dll"
>> > CoreDriverSections="{D20EA372-DD35-4950-9ED8-A6335AFE79F0},UNIDRV.OEM,UNIDRV_DATA"
>> >
>> > Do you know how to get Vista to install these drivers?
>> > Thanks,
>> > Rob
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> All the print driver files should reside under
>> >>
>> >> \windows\system32\driverstore\filerepository
>> >>
>> >> all the prn??001.inf_######## contain the inf and the dlls required
>> >>
>> >> 01/19/2008 02:41 AM <DIR> prnao001.inf_e323fc2d
>> >> 01/19/2008 02:41 AM <DIR> prnbr001.inf_d6fed16b
>> >> 01/19/2008 02:41 AM <DIR> prnca001.inf_c4b22fbd
>> >> 01/19/2008 02:41 AM <DIR> prnci001.inf_2d8ec5b5
>> >> 01/19/2008 02:41 AM <DIR> prndc001.inf_ab71723c
>> >> 01/19/2008 02:41 AM <DIR> prndl001.inf_21699af3
>> >> 01/19/2008 02:41 AM <DIR> prnep001.inf_226002f0
>> >> 01/19/2008 02:41 AM <DIR> prnfu001.inf_3071fdac
>> >> 01/19/2008 02:41 AM <DIR> prnfx001.inf_57c4b5e9
>> >> 01/19/2008 02:41 AM <DIR> prnge001.inf_2b40eebd
>> >> 01/19/2008 02:41 AM <DIR> prngt001.inf_efde87ee
>> >> 02/16/2008 03:59 PM <DIR> prnhp001.inf_2db1d33e
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1 >> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "RobB" <RobB.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:173F013C-646D-46F5-8ADC-5523C1795C2F@microsoft.com...
>> >> > My OEM version of Vista doesn't have the driver for my HP printer.
>> >> > HP
>> >> > says
>> >> > the driver should be in Vista, and won't give me the driver.
>> >> > Microsoft
>> >> > says
>> >> > they don't support OEM Vista, so I can't get the driver from them.
>> >> > How
>> >> > ridiculous is that?
>> >> >
>> >> > Can anyone recommend a solution for me?
>> >> >
>> >> > Thanks,
>> >> > Rob
>> >>
>> >>
>> >>
>>
>>
>>
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