(Msg. 1) Posted: Wed Oct 15, 2008 1:51 pm
Post subject: Dell Support Center is Corrupted Archived from groups: microsoft>public>windows>vista>performance_maintenance (more info?)
So I started up my computer this morning and once I get to my desktop a
notification saying "sprtcmd.exe - corrupt file" and "The file or
directory C:/Program Files/Dell Support Center/ gs_agent is corrupt and
unreadable. Please run the Chkdsk utility."
I ran the Chkdsk utility and nothing happened even in admin mode. I am
also blocked from restoring my computer and removing/repairing Dell
Support Center.
Any ideas?
I am using a Dell XPS M1530 with Vista Ultimate if that helps
(Msg. 2) Posted: Wed Oct 15, 2008 2:23 pm
Post subject: Re: Dell Support Center is Corrupted [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Uninstall the last update from Dell.
Or, sprtcmd.exe from starting on startup.
Start > Run
Type "msconfig.exe" without quotation marks.
Click OK
Go to Startup tab
Uncheck the sprtcmd box (to prevent popup).
Do not uncheck the dsca box (so DCS will continue to operate on Startup)
Click OK > Restart
After restarting, a System Configuration Utility window with message will
appear.
Check box so this message will not appear again when next restarting.
"e0d0d" wrote in message
>
> So I started up my computer this morning and once I get to my desktop a
> notification saying "sprtcmd.exe - corrupt file" and "The file or
> directory C:/Program Files/Dell Support Center/ gs_agent is corrupt and
> unreadable. Please run the Chkdsk utility."
>
> I ran the Chkdsk utility and nothing happened even in admin mode. I am
> also blocked from restoring my computer and removing/repairing Dell
> Support Center.
>
> Any ideas?
>
> I am using a Dell XPS M1530 with Vista Ultimate if that helps
>
>
> --
> e0d0d
(Msg. 3) Posted: Wed Oct 15, 2008 5:22 pm
Post subject: Re: Dell Support Center is Corrupted [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
What did Dell say?
--
Richard Urban
Microsoft MVP
Windows Desktop Experience
"e0d0d" wrote in message
>
> So I started up my computer this morning and once I get to my desktop a
> notification saying "sprtcmd.exe - corrupt file" and "The file or
> directory C:/Program Files/Dell Support Center/ gs_agent is corrupt and
> unreadable. Please run the Chkdsk utility."
>
> I ran the Chkdsk utility and nothing happened even in admin mode. I am
> also blocked from restoring my computer and removing/repairing Dell
> Support Center.
>
> Any ideas?
>
> I am using a Dell XPS M1530 with Vista Ultimate if that helps
>
>
> --
> e0d0d
(Msg. 4) Posted: Wed Oct 15, 2008 9:25 pm
Post subject: Re: Dell Support Center is Corrupted [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"e0d0d" wrote in message
>
> So I started up my computer this morning and once I get to my desktop a
> notification saying "sprtcmd.exe - corrupt file" and "The file or
> directory C:/Program Files/Dell Support Center/ gs_agent is corrupt and
> unreadable. Please run the Chkdsk utility."
>
> I ran the Chkdsk utility and nothing happened even in admin mode. I am
> also blocked from restoring my computer and removing/repairing Dell
> Support Center.
>
> Any ideas?
>
> I am using a Dell XPS M1530 with Vista Ultimate if that helps
>
>
> --
> e0d0d
As far as I am aware, the Dell support center software can be uninstalled
and then you can go to the download section on the Dell support site,
download and re-install it..
(Msg. 5) Posted: Wed Oct 22, 2008 8:58 pm
Post subject: Re: Dell Support Center is Corrupted [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
'Dell Support Center'
(http://www.dell.com/content/topics/global.aspx/services/en/dsc_home?c=us&l=en&s=gen&redirect=1)
Here is where the DSC software is. Download it and reinstall it and it
should work again.
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