Cant Delete inbox mail

"Merci" <Merci RemoveThis @discussions.microsoft.com> wrote in message
news:C4AD69E4-AA1B-4934-BD9F-82176EB138CF@microsoft.com...
> What is the solution? How do I get rid of the message?
>
> "Mary" wrote:
>
>> When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
>>
>> WHY? And how do I get rid of this message

Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

I tried this and the search found 3 items so I deleted them all and it seems
to have worked for me

"Mike Burgess" wrote:

> Close Windows Mail
> Click Start > Search > Advanced Search
> Location = Everywhere
> Place a check in "Include non-indexed, hidden, and system files"
> Name = (type) WindowsMail.MSMessageStore
>
> When completed, you should only see 2 instances
> Highlight, right-click and select: Delete
> Ok any prompts, close Search and restart WinMail
>
> Mike Burgess
> Microsoft MVP - Internet Explorer - 1999-2007
> "There's no place like 127.0.0.1"
> http://www.mvps.org/winhelp2002/hosts.htm
>
> "RickR" <RickR.RemoveThis@discussions.microsoft.com> wrote in message
> news:F2180031-8624-4908-9E8D-C8864714F713@microsoft.com...
> > That probably won't work. At least it didn't for me. You can't mark it as
> > read, any more than you can delete it, because it doesn't exist. If you
> > check
> > the location where the messages are stored, it's not there. But the
> > "database" thinks it is. As people have written here many months ago, who
> > still had the problem, the only way I have seen to fix it is to change
> > your
> > identity name in Windows Mail. Actually, that doesn't fix the real
> > problem;
> > the message still can't be deleted. But at least it does allow you to send
> > new mail. My undeleteable message is in my Outbox. And as it apparently
> > generates an error when trying to send mail (although no message appears),
> > as
> > it will not allow any other messages sent with the same profile/identity
> > to
> > be sent. Changing the name of the identity/profile, by just adding a 1 to
> > the
> > end, let's me send mail.
> >
> > But that's a workaround. And doesn't get rid of the problem. Which has
> > existed for many months, apparently without an answer. This occurred on my
> > new machine, only a week old, with Vista Ultimate. I've also tried the
> > links
> > given to rebuild the database, with no success.
> >
> > So, what's the real answer to clearing them up. It appears to be pretty
> > darn
> > common, and I will certainly give Microsoft credit for getting to
> > information
> > on it just by clicking on a link on the error message. But it would be
> > nice
> > to clear up.
> >
> > Regards,
> >
> > Rick
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Mary" <Mary.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:4F5F5B9C-1F0D-43F1-B920-7CFA1A1F838F@microsoft.com...
> >> > When trying to delete message get "AN UNKNOWN ERROR HAS OCCURRED."
> >> >
> >> > WHY? And how do I get rid of this message
> >>
> >> Try marking the message as read and then deleting it.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> http://www.fjsmjs.com
> >> Answer in newsgroup. Don't expect an answer to email.
> >>
> >>
>
>