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Calling John Inzer

 
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2603



(Msg. 9) Posted: Tue May 13, 2008 12:04 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>music_pictures_video (more info?)

That's a pretty generic set of data, unfortunately.

What's a sample URL that causes this failure? Does the player work
correctly? If you open the exact content URL from within the player as
opposed to from within IE, does it then work?

I would strongly suspect that given this general failure area (a failure of
a browser object (yes, this includes the player here!)) it might be easily
possible to resolve this if looking at this as an IE crash. If the player
crashes, that data might be more specific and interesting. Otherwise, I
would suspect that it would likely require the generated DMP crash file in
order to really assess this issue properly. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
news:CAD72552-AE84-4AA9-960E-603376AB1CAB@microsoft.com...
> Log Name: Application
> Source: Application Error
> Date: 5/13/2008 11:49:21 AM
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: HPa6385L
> Description:
> Faulting application iexplore.exe, version 7.0.6001.18000, time stamp
> 0x47918f11, faulting module ntdll.dll, version 6.0.6001.18000, time stamp
> 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id
> 0x58c, application start time 0x01c8b4b4505f45a7.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2008-05-13T04:49:21.000Z" />
> <EventRecordID>12720</EventRecordID>
> <Channel>Application</Channel>
> <Computer>HPa6385L</Computer>
> <Security />
> </System>
> <EventData>
> <Data>iexplore.exe</Data>
> <Data>7.0.6001.18000</Data>
> <Data>47918f11</Data>
> <Data>ntdll.dll</Data>
> <Data>6.0.6001.18000</Data>
> <Data>4791a7a6</Data>
> <Data>c0000374</Data>
> <Data>000b015d</Data>
> <Data>58c</Data>
> <Data>01c8b4b4505f45a7</Data>
> </EventData>
> </Event>
>
> "zachd [MSFT]" <zachd.RemoveThis@nomailplz.online.microsoft.com> wrote in message
> news:OVMOadKtIHA.4528@TK2MSFTNGP03.phx.gbl...
>>
>> Click through to the "View Problem History" there - what is the data for
>> this specific issue? The link I pointed you to has how to dig this
>> information up if you don't know how.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
>> news:3BE7F11F-7C8E-4857-9FA5-F9DC4AA9BBF3@microsoft.com...
>>> Nothing more enlightening than "Internet explorer/ Stopped
>>> working/time/Report sent". And "No new solution found".
>>>
>>>
>>> "zachd [MSFT]" <zachd.RemoveThis@nomailplz.online.microsoft.com> wrote in message
>>> news:%23zv1OlGtIHA.2068@TK2MSFTNGP05.phx.gbl...
>>>>
>>>> What is the fault data for this crash according to the Problem Reports
>>>> and Solutions Center control panel's View Problem History:
>>>> http://zachd.com/pss/pss.html#bucket
>>>> ?
>>>>
>>>> --
>>>> Speaking for myself only.
>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>> --
>>>> "jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
>>>> news:1968899B-977B-4D00-B610-085445A2B983@microsoft.com...
>>>>> The problem is not with IE7. It is with WMP. I can surf the net using
>>>>> E7 with no more than the occasional crash like everyone else. The
>>>>> problem specifically occurs when I open an Internet radio web site and
>>>>> open their WMP player to stream their program in. After the initial
>>>>> installation the player will close down with the "IE7 has stopped
>>>>> working" message before the streaming has started.
>>>>> That's why I thought that your previous link, as it applies to WMP,
>>>>> could be of use.
>>>>>
>>>>> I've tried IE7 without any add-ons. Doesn't help and not much works
>>>>> without them, anyway. And I've restored to the SP1 install date.
>>>>>
>>>>>
>>>>> "John Inzer" <oobie.RemoveThis@doobie.xyz> wrote in message
>>>>> news:OtajHh$sIHA.4716@TK2MSFTNGP06.phx.gbl...
>>>>>>I don't think the article in question applies to your issue.
>>>>>>
>>>>>> Maybe the following links will lead to a solution:
>>>>>>
>>>>>> Internet Explorer stops responding, stops
>>>>>> working, or restarts
>>>>>> http://support.microsoft.com/gp/pc_ie_intro
>>>>>>
>>>>>> (926449) Internet Explorer 7 does not start or
>>>>>> stops responding
>>>>>> http://support.microsoft.com/kb/926449/en-us
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> John Inzer
>>>>>> Digital Media MVP
>>>>>>
>>>>>> Notice
>>>>>> This is not tech support
>>>>>> I am a volunteer
>>>>>>
>>>>>> Solutions that work for
>>>>>> me may not work for you
>>>>>>
>>>>>> Proceed at your own risk
>>>>>>
>>>>>>
>>>>>> =======================================
>>>>>>
>>>>>>
>>>>>>> Vista Ultimate SP1. Since installing SP1 a week ago I can no longer
>>>>>>> use the WMP player of many internet radio stations. The different
>>>>>>> players open OK, play the regulatory sponsor introductory message
>>>>>>> but
>>>>>>> as soon as they get into connecting and streaming they shut down
>>>>>>> with
>>>>>>> a message that IE7 has stopped working. By itself WMP plays OK all
>>>>>>> VDO and Audio files on my PC.
>>>>>>> I was checking your answer to another WMP11 problem (see below) but
>>>>>>> hesitated to type the two lines in "run" since it says that Vista
>>>>>>> requires a higher level (?). I looked at the web site given by the
>>>>>>> link but don't quite understand what is meant by a "higher level".
>>>>>>>
>>>>>>> Can I type these two lines in my Vista "run" (and hope it fixes the
>>>>>>> problem) or not? Or do you have another possible solution for my
>>>>>>> problem?
>>>>>>> I posted my problem on the media player support group but no answer
>>>>>>> so far.
>>>>>>> ColinG wrote:
>>>>>>>> This program will not start and I can find no way to correct
>>>>>>>> this...
>>>>>>>> anyone any ideas?
>>>>>>>> Regards Colin
>>>>>>> =====================================
>>>>>>> Long shot but the following articles may be useful:
>>>>>>>
>>>>>>> (925704) When you try to use Windows Media
>>>>>>> Player 11, the program does not start, or some
>>>>>>> UI elements are blank
>>>>>>> http://support.microsoft.com/kb/925704/en-us
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
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jaycee

External


Since: Feb 15, 2008
Posts: 11



(Msg. 10) Posted: Tue May 13, 2008 2:08 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

http://www.kgoam810.com/listenlive.asp

http://www.accuradio.com/latin/

I've gone through all my bookmarked radios. All stations that stream with an
embedded WMP will open the player which will then crash immediately at the
"connecting" stage (with the IE stopped working message).





"zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
news:463C8755-F462-4E69-BE44-FEAB048EC92A@microsoft.com...
>
> That's a pretty generic set of data, unfortunately.
>
> What's a sample URL that causes this failure? Does the player work
> correctly? If you open the exact content URL from within the player as
> opposed to from within IE, does it then work?
>
> I would strongly suspect that given this general failure area (a failure
> of a browser object (yes, this includes the player here!)) it might be
> easily possible to resolve this if looking at this as an IE crash. If the
> player crashes, that data might be more specific and interesting.
> Otherwise, I would suspect that it would likely require the generated DMP
> crash file in order to really assess this issue properly. =\
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
> news:CAD72552-AE84-4AA9-960E-603376AB1CAB@microsoft.com...
>> Log Name: Application
>> Source: Application Error
>> Date: 5/13/2008 11:49:21 AM
>> Event ID: 1000
>> Task Category: (100)
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: HPa6385L
>> Description:
>> Faulting application iexplore.exe, version 7.0.6001.18000, time stamp
>> 0x47918f11, faulting module ntdll.dll, version 6.0.6001.18000, time stamp
>> 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process
>> id 0x58c, application start time 0x01c8b4b4505f45a7.
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="Application Error" />
>> <EventID Qualifiers="0">1000</EventID>
>> <Level>2</Level>
>> <Task>100</Task>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2008-05-13T04:49:21.000Z" />
>> <EventRecordID>12720</EventRecordID>
>> <Channel>Application</Channel>
>> <Computer>HPa6385L</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data>iexplore.exe</Data>
>> <Data>7.0.6001.18000</Data>
>> <Data>47918f11</Data>
>> <Data>ntdll.dll</Data>
>> <Data>6.0.6001.18000</Data>
>> <Data>4791a7a6</Data>
>> <Data>c0000374</Data>
>> <Data>000b015d</Data>
>> <Data>58c</Data>
>> <Data>01c8b4b4505f45a7</Data>
>> </EventData>
>> </Event>
>>
>> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
>> news:OVMOadKtIHA.4528@TK2MSFTNGP03.phx.gbl...
>>>
>>> Click through to the "View Problem History" there - what is the data for
>>> this specific issue? The link I pointed you to has how to dig this
>>> information up if you don't know how.
>>>
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --
>>> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
>>> news:3BE7F11F-7C8E-4857-9FA5-F9DC4AA9BBF3@microsoft.com...
>>>> Nothing more enlightening than "Internet explorer/ Stopped
>>>> working/time/Report sent". And "No new solution found".
>>>>
>>>>
>>>> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
>>>> news:%23zv1OlGtIHA.2068@TK2MSFTNGP05.phx.gbl...
>>>>>
>>>>> What is the fault data for this crash according to the Problem Reports
>>>>> and Solutions Center control panel's View Problem History:
>>>>> http://zachd.com/pss/pss.html#bucket
>>>>> ?
>>>>>
>>>>> --
>>>>> Speaking for myself only.
>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>> --
>>>>> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
>>>>> news:1968899B-977B-4D00-B610-085445A2B983@microsoft.com...
>>>>>> The problem is not with IE7. It is with WMP. I can surf the net using
>>>>>> E7 with no more than the occasional crash like everyone else. The
>>>>>> problem specifically occurs when I open an Internet radio web site
>>>>>> and open their WMP player to stream their program in. After the
>>>>>> initial installation the player will close down with the "IE7 has
>>>>>> stopped working" message before the streaming has started.
>>>>>> That's why I thought that your previous link, as it applies to WMP,
>>>>>> could be of use.
>>>>>>
>>>>>> I've tried IE7 without any add-ons. Doesn't help and not much works
>>>>>> without them, anyway. And I've restored to the SP1 install date.
>>>>>>
>>>>>>
>>>>>> "John Inzer" <oobie DeleteThis @doobie.xyz> wrote in message
>>>>>> news:OtajHh$sIHA.4716@TK2MSFTNGP06.phx.gbl...
>>>>>>>I don't think the article in question applies to your issue.
>>>>>>>
>>>>>>> Maybe the following links will lead to a solution:
>>>>>>>
>>>>>>> Internet Explorer stops responding, stops
>>>>>>> working, or restarts
>>>>>>> http://support.microsoft.com/gp/pc_ie_intro
>>>>>>>
>>>>>>> (926449) Internet Explorer 7 does not start or
>>>>>>> stops responding
>>>>>>> http://support.microsoft.com/kb/926449/en-us
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> John Inzer
>>>>>>> Digital Media MVP
>>>>>>>
>>>>>>> Notice
>>>>>>> This is not tech support
>>>>>>> I am a volunteer
>>>>>>>
>>>>>>> Solutions that work for
>>>>>>> me may not work for you
>>>>>>>
>>>>>>> Proceed at your own risk
>>>>>>>
>>>>>>>
>>>>>>> =======================================
>>>>>>>
>>>>>>>
>>>>>>>> Vista Ultimate SP1. Since installing SP1 a week ago I can no longer
>>>>>>>> use the WMP player of many internet radio stations. The different
>>>>>>>> players open OK, play the regulatory sponsor introductory message
>>>>>>>> but
>>>>>>>> as soon as they get into connecting and streaming they shut down
>>>>>>>> with
>>>>>>>> a message that IE7 has stopped working. By itself WMP plays OK all
>>>>>>>> VDO and Audio files on my PC.
>>>>>>>> I was checking your answer to another WMP11 problem (see below) but
>>>>>>>> hesitated to type the two lines in "run" since it says that Vista
>>>>>>>> requires a higher level (?). I looked at the web site given by the
>>>>>>>> link but don't quite understand what is meant by a "higher level".
>>>>>>>>
>>>>>>>> Can I type these two lines in my Vista "run" (and hope it fixes the
>>>>>>>> problem) or not? Or do you have another possible solution for my
>>>>>>>> problem?
>>>>>>>> I posted my problem on the media player support group but no answer
>>>>>>>> so far.
>>>>>>>> ColinG wrote:
>>>>>>>>> This program will not start and I can find no way to correct
>>>>>>>>> this...
>>>>>>>>> anyone any ideas?
>>>>>>>>> Regards Colin
>>>>>>>> =====================================
>>>>>>>> Long shot but the following articles may be useful:
>>>>>>>>
>>>>>>>> (925704) When you try to use Windows Media
>>>>>>>> Player 11, the program does not start, or some
>>>>>>>> UI elements are blank
>>>>>>>> http://support.microsoft.com/kb/925704/en-us
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
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John Inzer

External


Since: Sep 09, 2006
Posts: 1460



(Msg. 11) Posted: Tue May 13, 2008 2:08 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

jaycee wrote:
> http://www.kgoam810.com/listenlive.asp
>
> http://www.accuradio.com/latin/
>
> I've gone through all my bookmarked radios. All stations that stream
> with an embedded WMP will open the player which will then crash
> immediately at the "connecting" stage (with the IE stopped working
> message). snip<
================================
Wild guess...but I wonder if the pop up
blocker or firewall has anything to do
with this issue?

WIndows Vista -
Internet Explorer Pop-up Blocker:
frequently asked questions
http://tinyurl.com/4w2vv4
or...
http://windowshelp.microsoft.com/windows/en-us/help/6553df0e-c42b-4f47...76-7e76

Windows Vista -
How to Create Exceptions
in Windows Vista Firewall
http://tinyurl.com/3jvvwk
or...
http://www.howtogeek.com/howto/uncategorized/how-to-create-exceptions-...windows

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2603



(Msg. 12) Posted: Tue May 13, 2008 2:08 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

OK, so you're trying to use sites that use the player as an add-on.

What happens if you open
http://citadelcc-KGO-AM.wm.llnwd.net/citadelcc_KGO_AM
directly within Windows Media Player?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
news:947621C3-C6F8-469F-A1EE-D7907DC11144@microsoft.com...
> http://www.kgoam810.com/listenlive.asp
>
> http://www.accuradio.com/latin/
>
> I've gone through all my bookmarked radios. All stations that stream with
> an embedded WMP will open the player which will then crash immediately at
> the "connecting" stage (with the IE stopped working message).
>
>
>
>
>
> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
> news:463C8755-F462-4E69-BE44-FEAB048EC92A@microsoft.com...
>>
>> That's a pretty generic set of data, unfortunately.
>>
>> What's a sample URL that causes this failure? Does the player work
>> correctly? If you open the exact content URL from within the player as
>> opposed to from within IE, does it then work?
>>
>> I would strongly suspect that given this general failure area (a failure
>> of a browser object (yes, this includes the player here!)) it might be
>> easily possible to resolve this if looking at this as an IE crash. If
>> the player crashes, that data might be more specific and interesting.
>> Otherwise, I would suspect that it would likely require the generated DMP
>> crash file in order to really assess this issue properly. =\
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
>> news:CAD72552-AE84-4AA9-960E-603376AB1CAB@microsoft.com...
>>> Log Name: Application
>>> Source: Application Error
>>> Date: 5/13/2008 11:49:21 AM
>>> Event ID: 1000
>>> Task Category: (100)
>>> Level: Error
>>> Keywords: Classic
>>> User: N/A
>>> Computer: HPa6385L
>>> Description:
>>> Faulting application iexplore.exe, version 7.0.6001.18000, time stamp
>>> 0x47918f11, faulting module ntdll.dll, version 6.0.6001.18000, time
>>> stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d,
>>> process id 0x58c, application start time 0x01c8b4b4505f45a7.
>>> Event Xml:
>>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>> <System>
>>> <Provider Name="Application Error" />
>>> <EventID Qualifiers="0">1000</EventID>
>>> <Level>2</Level>
>>> <Task>100</Task>
>>> <Keywords>0x80000000000000</Keywords>
>>> <TimeCreated SystemTime="2008-05-13T04:49:21.000Z" />
>>> <EventRecordID>12720</EventRecordID>
>>> <Channel>Application</Channel>
>>> <Computer>HPa6385L</Computer>
>>> <Security />
>>> </System>
>>> <EventData>
>>> <Data>iexplore.exe</Data>
>>> <Data>7.0.6001.18000</Data>
>>> <Data>47918f11</Data>
>>> <Data>ntdll.dll</Data>
>>> <Data>6.0.6001.18000</Data>
>>> <Data>4791a7a6</Data>
>>> <Data>c0000374</Data>
>>> <Data>000b015d</Data>
>>> <Data>58c</Data>
>>> <Data>01c8b4b4505f45a7</Data>
>>> </EventData>
>>> </Event>
>>>
>>> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
>>> news:OVMOadKtIHA.4528@TK2MSFTNGP03.phx.gbl...
>>>>
>>>> Click through to the "View Problem History" there - what is the data
>>>> for this specific issue? The link I pointed you to has how to dig this
>>>> information up if you don't know how.
>>>>
>>>> --
>>>> Speaking for myself only.
>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>> --
>>>> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
>>>> news:3BE7F11F-7C8E-4857-9FA5-F9DC4AA9BBF3@microsoft.com...
>>>>> Nothing more enlightening than "Internet explorer/ Stopped
>>>>> working/time/Report sent". And "No new solution found".
>>>>>
>>>>>
>>>>> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
>>>>> news:%23zv1OlGtIHA.2068@TK2MSFTNGP05.phx.gbl...
>>>>>>
>>>>>> What is the fault data for this crash according to the Problem
>>>>>> Reports and Solutions Center control panel's View Problem History:
>>>>>> http://zachd.com/pss/pss.html#bucket
>>>>>> ?
>>>>>>
>>>>>> --
>>>>>> Speaking for myself only.
>>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>> rights.
>>>>>> --
>>>>>> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
>>>>>> news:1968899B-977B-4D00-B610-085445A2B983@microsoft.com...
>>>>>>> The problem is not with IE7. It is with WMP. I can surf the net
>>>>>>> using E7 with no more than the occasional crash like everyone else.
>>>>>>> The problem specifically occurs when I open an Internet radio web
>>>>>>> site and open their WMP player to stream their program in. After the
>>>>>>> initial installation the player will close down with the "IE7 has
>>>>>>> stopped working" message before the streaming has started.
>>>>>>> That's why I thought that your previous link, as it applies to WMP,
>>>>>>> could be of use.
>>>>>>>
>>>>>>> I've tried IE7 without any add-ons. Doesn't help and not much works
>>>>>>> without them, anyway. And I've restored to the SP1 install date.
>>>>>>>
>>>>>>>
>>>>>>> "John Inzer" <oobie DeleteThis @doobie.xyz> wrote in message
>>>>>>> news:OtajHh$sIHA.4716@TK2MSFTNGP06.phx.gbl...
>>>>>>>>I don't think the article in question applies to your issue.
>>>>>>>>
>>>>>>>> Maybe the following links will lead to a solution:
>>>>>>>>
>>>>>>>> Internet Explorer stops responding, stops
>>>>>>>> working, or restarts
>>>>>>>> http://support.microsoft.com/gp/pc_ie_intro
>>>>>>>>
>>>>>>>> (926449) Internet Explorer 7 does not start or
>>>>>>>> stops responding
>>>>>>>> http://support.microsoft.com/kb/926449/en-us
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> John Inzer
>>>>>>>> Digital Media MVP
>>>>>>>>
>>>>>>>> Notice
>>>>>>>> This is not tech support
>>>>>>>> I am a volunteer
>>>>>>>>
>>>>>>>> Solutions that work for
>>>>>>>> me may not work for you
>>>>>>>>
>>>>>>>> Proceed at your own risk
>>>>>>>>
>>>>>>>>
>>>>>>>> =======================================
>>>>>>>>
>>>>>>>>
>>>>>>>>> Vista Ultimate SP1. Since installing SP1 a week ago I can no
>>>>>>>>> longer
>>>>>>>>> use the WMP player of many internet radio stations. The different
>>>>>>>>> players open OK, play the regulatory sponsor introductory message
>>>>>>>>> but
>>>>>>>>> as soon as they get into connecting and streaming they shut down
>>>>>>>>> with
>>>>>>>>> a message that IE7 has stopped working. By itself WMP plays OK all
>>>>>>>>> VDO and Audio files on my PC.
>>>>>>>>> I was checking your answer to another WMP11 problem (see below)
>>>>>>>>> but
>>>>>>>>> hesitated to type the two lines in "run" since it says that Vista
>>>>>>>>> requires a higher level (?). I looked at the web site given by the
>>>>>>>>> link but don't quite understand what is meant by a "higher level".
>>>>>>>>>
>>>>>>>>> Can I type these two lines in my Vista "run" (and hope it fixes
>>>>>>>>> the
>>>>>>>>> problem) or not? Or do you have another possible solution for my
>>>>>>>>> problem?
>>>>>>>>> I posted my problem on the media player support group but no
>>>>>>>>> answer
>>>>>>>>> so far.
>>>>>>>>> ColinG wrote:
>>>>>>>>>> This program will not start and I can find no way to correct
>>>>>>>>>> this...
>>>>>>>>>> anyone any ideas?
>>>>>>>>>> Regards Colin
>>>>>>>>> =====================================
>>>>>>>>> Long shot but the following articles may be useful:
>>>>>>>>>
>>>>>>>>> (925704) When you try to use Windows Media
>>>>>>>>> Player 11, the program does not start, or some
>>>>>>>>> UI elements are blank
>>>>>>>>> http://support.microsoft.com/kb/925704/en-us
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>
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jaycee

External


Since: Feb 15, 2008
Posts: 11



(Msg. 13) Posted: Tue May 13, 2008 4:19 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Using your link Windows Media Player opens and then crashes immediately
without further ado while it is "connecting to the media" with the boxed
message "Windows Media Player has stopped working".




"zachd [MSFT]" <zachd.RemoveThis@nomailplz.online.microsoft.com> wrote in message
news:D0688333-BDFF-4755-BB90-B7EA7FA50973@microsoft.com...
>
> OK, so you're trying to use sites that use the player as an add-on.
>
> What happens if you open
> http://citadelcc-KGO-AM.wm.llnwd.net/citadelcc_KGO_AM
> directly within Windows Media Player?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
> "jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
> news:947621C3-C6F8-469F-A1EE-D7907DC11144@microsoft.com...
>> http://www.kgoam810.com/listenlive.asp
>>
>> http://www.accuradio.com/latin/
>>
>> I've gone through all my bookmarked radios. All stations that stream with
>> an embedded WMP will open the player which will then crash immediately at
>> the "connecting" stage (with the IE stopped working message).
>>
>>
>>
>>
>>
>> "zachd [MSFT]" <zachd.RemoveThis@nomailplz.online.microsoft.com> wrote in message
>> news:463C8755-F462-4E69-BE44-FEAB048EC92A@microsoft.com...
>>>
>>> That's a pretty generic set of data, unfortunately.
>>>
>>> What's a sample URL that causes this failure? Does the player work
>>> correctly? If you open the exact content URL from within the player as
>>> opposed to from within IE, does it then work?
>>>
>>> I would strongly suspect that given this general failure area (a failure
>>> of a browser object (yes, this includes the player here!)) it might be
>>> easily possible to resolve this if looking at this as an IE crash. If
>>> the player crashes, that data might be more specific and interesting.
>>> Otherwise, I would suspect that it would likely require the generated
>>> DMP crash file in order to really assess this issue properly. =\
>>>
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --
>>> "jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
>>> news:CAD72552-AE84-4AA9-960E-603376AB1CAB@microsoft.com...
>>>> Log Name: Application
>>>> Source: Application Error
>>>> Date: 5/13/2008 11:49:21 AM
>>>> Event ID: 1000
>>>> Task Category: (100)
>>>> Level: Error
>>>> Keywords: Classic
>>>> User: N/A
>>>> Computer: HPa6385L
>>>> Description:
>>>> Faulting application iexplore.exe, version 7.0.6001.18000, time stamp
>>>> 0x47918f11, faulting module ntdll.dll, version 6.0.6001.18000, time
>>>> stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d,
>>>> process id 0x58c, application start time 0x01c8b4b4505f45a7.
>>>> Event Xml:
>>>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>> <System>
>>>> <Provider Name="Application Error" />
>>>> <EventID Qualifiers="0">1000</EventID>
>>>> <Level>2</Level>
>>>> <Task>100</Task>
>>>> <Keywords>0x80000000000000</Keywords>
>>>> <TimeCreated SystemTime="2008-05-13T04:49:21.000Z" />
>>>> <EventRecordID>12720</EventRecordID>
>>>> <Channel>Application</Channel>
>>>> <Computer>HPa6385L</Computer>
>>>> <Security />
>>>> </System>
>>>> <EventData>
>>>> <Data>iexplore.exe</Data>
>>>> <Data>7.0.6001.18000</Data>
>>>> <Data>47918f11</Data>
>>>> <Data>ntdll.dll</Data>
>>>> <Data>6.0.6001.18000</Data>
>>>> <Data>4791a7a6</Data>
>>>> <Data>c0000374</Data>
>>>> <Data>000b015d</Data>
>>>> <Data>58c</Data>
>>>> <Data>01c8b4b4505f45a7</Data>
>>>> </EventData>
>>>> </Event>
>>>>
>>>> "zachd [MSFT]" <zachd.RemoveThis@nomailplz.online.microsoft.com> wrote in message
>>>> news:OVMOadKtIHA.4528@TK2MSFTNGP03.phx.gbl...
>>>>>
>>>>> Click through to the "View Problem History" there - what is the data
>>>>> for this specific issue? The link I pointed you to has how to dig
>>>>> this information up if you don't know how.
>>>>>
>>>>> --
>>>>> Speaking for myself only.
>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>> --
>>>>> "jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
>>>>> news:3BE7F11F-7C8E-4857-9FA5-F9DC4AA9BBF3@microsoft.com...
>>>>>> Nothing more enlightening than "Internet explorer/ Stopped
>>>>>> working/time/Report sent". And "No new solution found".
>>>>>>
>>>>>>
>>>>>> "zachd [MSFT]" <zachd.RemoveThis@nomailplz.online.microsoft.com> wrote in
>>>>>> message news:%23zv1OlGtIHA.2068@TK2MSFTNGP05.phx.gbl...
>>>>>>>
>>>>>>> What is the fault data for this crash according to the Problem
>>>>>>> Reports and Solutions Center control panel's View Problem History:
>>>>>>> http://zachd.com/pss/pss.html#bucket
>>>>>>> ?
>>>>>>>
>>>>>>> --
>>>>>>> Speaking for myself only.
>>>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>>> rights.
>>>>>>> --
>>>>>>> "jaycee" <jayceexspam.RemoveThis@hotmail.com> wrote in message
>>>>>>> news:1968899B-977B-4D00-B610-085445A2B983@microsoft.com...
>>>>>>>> The problem is not with IE7. It is with WMP. I can surf the net
>>>>>>>> using E7 with no more than the occasional crash like everyone else.
>>>>>>>> The problem specifically occurs when I open an Internet radio web
>>>>>>>> site and open their WMP player to stream their program in. After
>>>>>>>> the initial installation the player will close down with the "IE7
>>>>>>>> has stopped working" message before the streaming has started.
>>>>>>>> That's why I thought that your previous link, as it applies to WMP,
>>>>>>>> could be of use.
>>>>>>>>
>>>>>>>> I've tried IE7 without any add-ons. Doesn't help and not much works
>>>>>>>> without them, anyway. And I've restored to the SP1 install date.
>>>>>>>>
>>>>>>>>
>>>>>>>> "John Inzer" <oobie.RemoveThis@doobie.xyz> wrote in message
>>>>>>>> news:OtajHh$sIHA.4716@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>I don't think the article in question applies to your issue.
>>>>>>>>>
>>>>>>>>> Maybe the following links will lead to a solution:
>>>>>>>>>
>>>>>>>>> Internet Explorer stops responding, stops
>>>>>>>>> working, or restarts
>>>>>>>>> http://support.microsoft.com/gp/pc_ie_intro
>>>>>>>>>
>>>>>>>>> (926449) Internet Explorer 7 does not start or
>>>>>>>>> stops responding
>>>>>>>>> http://support.microsoft.com/kb/926449/en-us
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> John Inzer
>>>>>>>>> Digital Media MVP
>>>>>>>>>
>>>>>>>>> Notice
>>>>>>>>> This is not tech support
>>>>>>>>> I am a volunteer
>>>>>>>>>
>>>>>>>>> Solutions that work for
>>>>>>>>> me may not work for you
>>>>>>>>>
>>>>>>>>> Proceed at your own risk
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> =======================================
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Vista Ultimate SP1. Since installing SP1 a week ago I can no
>>>>>>>>>> longer
>>>>>>>>>> use the WMP player of many internet radio stations. The different
>>>>>>>>>> players open OK, play the regulatory sponsor introductory message
>>>>>>>>>> but
>>>>>>>>>> as soon as they get into connecting and streaming they shut down
>>>>>>>>>> with
>>>>>>>>>> a message that IE7 has stopped working. By itself WMP plays OK
>>>>>>>>>> all
>>>>>>>>>> VDO and Audio files on my PC.
>>>>>>>>>> I was checking your answer to another WMP11 problem (see below)
>>>>>>>>>> but
>>>>>>>>>> hesitated to type the two lines in "run" since it says that Vista
>>>>>>>>>> requires a higher level (?). I looked at the web site given by
>>>>>>>>>> the
>>>>>>>>>> link but don't quite understand what is meant by a "higher
>>>>>>>>>> level".
>>>>>>>>>>
>>>>>>>>>> Can I type these two lines in my Vista "run" (and hope it fixes
>>>>>>>>>> the
>>>>>>>>>> problem) or not? Or do you have another possible solution for my
>>>>>>>>>> problem?
>>>>>>>>>> I posted my problem on the media player support group but no
>>>>>>>>>> answer
>>>>>>>>>> so far.
>>>>>>>>>> ColinG wrote:
>>>>>>>>>>> This program will not start and I can find no way to correct
>>>>>>>>>>> this...
>>>>>>>>>>> anyone any ideas?
>>>>>>>>>>> Regards Colin
>>>>>>>>>> =====================================
>>>>>>>>>> Long shot but the following articles may be useful:
>>>>>>>>>>
>>>>>>>>>> (925704) When you try to use Windows Media
>>>>>>>>>> Player 11, the program does not start, or some
>>>>>>>>>> UI elements are blank
>>>>>>>>>> http://support.microsoft.com/kb/925704/en-us
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>
>
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2603



(Msg. 14) Posted: Tue May 13, 2008 4:19 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

That's slightly good news in the sense that it moves us forward in
diagnosis. So go to the Problem Reports and Solutions Center again. Check
for Solutions first. Then - what's the Problem History data for this new
crash?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jaycee" <jayceexspam.TakeThisOut@hotmail.com> wrote in message
news:0E5AF4E4-46AB-4454-AC70-111628848474@microsoft.com...
> Using your link Windows Media Player opens and then crashes immediately
> without further ado while it is "connecting to the media" with the boxed
> message "Windows Media Player has stopped working".
>
>
>
>
> "zachd [MSFT]" <zachd.TakeThisOut@nomailplz.online.microsoft.com> wrote in message
> news:D0688333-BDFF-4755-BB90-B7EA7FA50973@microsoft.com...
>>
>> OK, so you're trying to use sites that use the player as an add-on.
>>
>> What happens if you open
>> http://citadelcc-KGO-AM.wm.llnwd.net/citadelcc_KGO_AM
>> directly within Windows Media Player?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "jaycee" <jayceexspam.TakeThisOut@hotmail.com> wrote in message
>> news:947621C3-C6F8-469F-A1EE-D7907DC11144@microsoft.com...
>>> http://www.kgoam810.com/listenlive.asp
>>>
>>> http://www.accuradio.com/latin/
>>>
>>> I've gone through all my bookmarked radios. All stations that stream
>>> with an embedded WMP will open the player which will then crash
>>> immediately at the "connecting" stage (with the IE stopped working
>>> message).
>>>
>>>
>>>
>>>
>>>
>>> "zachd [MSFT]" <zachd.TakeThisOut@nomailplz.online.microsoft.com> wrote in message
>>> news:463C8755-F462-4E69-BE44-FEAB048EC92A@microsoft.com...
>>>>
>>>> That's a pretty generic set of data, unfortunately.
>>>>
>>>> What's a sample URL that causes this failure? Does the player work
>>>> correctly? If you open the exact content URL from within the player as
>>>> opposed to from within IE, does it then work?
>>>>
>>>> I would strongly suspect that given this general failure area (a
>>>> failure of a browser object (yes, this includes the player here!)) it
>>>> might be easily possible to resolve this if looking at this as an IE
>>>> crash. If the player crashes, that data might be more specific and
>>>> interesting. Otherwise, I would suspect that it would likely require
>>>> the generated DMP crash file in order to really assess this issue
>>>> properly. =\
>>>>
>>>> --
>>>> Speaking for myself only.
>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>> --
>>>> "jaycee" <jayceexspam.TakeThisOut@hotmail.com> wrote in message
>>>> news:CAD72552-AE84-4AA9-960E-603376AB1CAB@microsoft.com...
>>>>> Log Name: Application
>>>>> Source: Application Error
>>>>> Date: 5/13/2008 11:49:21 AM
>>>>> Event ID: 1000
>>>>> Task Category: (100)
>>>>> Level: Error
>>>>> Keywords: Classic
>>>>> User: N/A
>>>>> Computer: HPa6385L
>>>>> Description:
>>>>> Faulting application iexplore.exe, version 7.0.6001.18000, time stamp
>>>>> 0x47918f11, faulting module ntdll.dll, version 6.0.6001.18000, time
>>>>> stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d,
>>>>> process id 0x58c, application start time 0x01c8b4b4505f45a7.
>>>>> Event Xml:
>>>>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>> <System>
>>>>> <Provider Name="Application Error" />
>>>>> <EventID Qualifiers="0">1000</EventID>
>>>>> <Level>2</Level>
>>>>> <Task>100</Task>
>>>>> <Keywords>0x80000000000000</Keywords>
>>>>> <TimeCreated SystemTime="2008-05-13T04:49:21.000Z" />
>>>>> <EventRecordID>12720</EventRecordID>
>>>>> <Channel>Application</Channel>
>>>>> <Computer>HPa6385L</Computer>
>>>>> <Security />
>>>>> </System>
>>>>> <EventData>
>>>>> <Data>iexplore.exe</Data>
>>>>> <Data>7.0.6001.18000</Data>
>>>>> <Data>47918f11</Data>
>>>>> <Data>ntdll.dll</Data>
>>>>> <Data>6.0.6001.18000</Data>
>>>>> <Data>4791a7a6</Data>
>>>>> <Data>c0000374</Data>
>>>>> <Data>000b015d</Data>
>>>>> <Data>58c</Data>
>>>>> <Data>01c8b4b4505f45a7</Data>
>>>>> </EventData>
>>>>> </Event>
>>>>>
>>>>> "zachd [MSFT]" <zachd.TakeThisOut@nomailplz.online.microsoft.com> wrote in message
>>>>> news:OVMOadKtIHA.4528@TK2MSFTNGP03.phx.gbl...
>>>>>>
>>>>>> Click through to the "View Problem History" there - what is the data
>>>>>> for this specific issue? The link I pointed you to has how to dig
>>>>>> this information up if you don't know how.
>>>>>>
>>>>>> --
>>>>>> Speaking for myself only.
>>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>> rights.
>>>>>> --
>>>>>> "jaycee" <jayceexspam.TakeThisOut@hotmail.com> wrote in message
>>>>>> news:3BE7F11F-7C8E-4857-9FA5-F9DC4AA9BBF3@microsoft.com...
>>>>>>> Nothing more enlightening than "Internet explorer/ Stopped
>>>>>>> working/time/Report sent". And "No new solution found".
>>>>>>>
>>>>>>>
>>>>>>> "zachd [MSFT]" <zachd.TakeThisOut@nomailplz.online.microsoft.com> wrote in
>>>>>>> message news:%23zv1OlGtIHA.2068@TK2MSFTNGP05.phx.gbl...
>>>>>>>>
>>>>>>>> What is the fault data for this crash according to the Problem
>>>>>>>> Reports and Solutions Center control panel's View Problem History:
>>>>>>>> http://zachd.com/pss/pss.html#bucket
>>>>>>>> ?
>>>>>>>>
>>>>>>>> --
>>>>>>>> Speaking for myself only.
>>>>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>>>> rights.
>>>>>>>> --
>>>>>>>> "jaycee" <jayceexspam.TakeThisOut@hotmail.com> wrote in message
>>>>>>>> news:1968899B-977B-4D00-B610-085445A2B983@microsoft.com...
>>>>>>>>> The problem is not with IE7. It is with WMP. I can surf the net
>>>>>>>>> using E7 with no more than the occasional crash like everyone
>>>>>>>>> else. The problem specifically occurs when I open an Internet
>>>>>>>>> radio web site and open their WMP player to stream their program
>>>>>>>>> in. After the initial installation the player will close down with
>>>>>>>>> the "IE7 has stopped working" message before the streaming has
>>>>>>>>> started.
>>>>>>>>> That's why I thought that your previous link, as it applies to
>>>>>>>>> WMP, could be of use.
>>>>>>>>>
>>>>>>>>> I've tried IE7 without any add-ons. Doesn't help and not much
>>>>>>>>> works without them, anyway. And I've restored to the SP1 install
>>>>>>>>> date.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "John Inzer" <oobie.TakeThisOut@doobie.xyz> wrote in message
>>>>>>>>> news:OtajHh$sIHA.4716@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>I don't think the article in question applies to your issue.
>>>>>>>>>>
>>>>>>>>>> Maybe the following links will lead to a solution:
>>>>>>>>>>
>>>>>>>>>> Internet Explorer stops responding, stops
>>>>>>>>>> working, or restarts
>>>>>>>>>> http://support.microsoft.com/gp/pc_ie_intro
>>>>>>>>>>
>>>>>>>>>> (926449) Internet Explorer 7 does not start or
>>>>>>>>>> stops responding
>>>>>>>>>> http://support.microsoft.com/kb/926449/en-us
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> John Inzer
>>>>>>>>>> Digital Media MVP
>>>>>>>>>>
>>>>>>>>>> Notice
>>>>>>>>>> This is not tech support
>>>>>>>>>> I am a volunteer
>>>>>>>>>>
>>>>>>>>>> Solutions that work for
>>>>>>>>>> me may not work for you
>>>>>>>>>>
>>>>>>>>>> Proceed at your own risk
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> =======================================
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> Vista Ultimate SP1. Since installing SP1 a week ago I can no
>>>>>>>>>>> longer
>>>>>>>>>>> use the WMP player of many internet radio stations. The
>>>>>>>>>>> different
>>>>>>>>>>> players open OK, play the regulatory sponsor introductory
>>>>>>>>>>> message but
>>>>>>>>>>> as soon as they get into connecting and streaming they shut down
>>>>>>>>>>> with
>>>>>>>>>>> a message that IE7 has stopped working. By itself WMP plays OK
>>>>>>>>>>> all
>>>>>>>>>>> VDO and Audio files on my PC.
>>>>>>>>>>> I was checking your answer to another WMP11 problem (see below)
>>>>>>>>>>> but
>>>>>>>>>>> hesitated to type the two lines in "run" since it says that
>>>>>>>>>>> Vista
>>>>>>>>>>> requires a higher level (?). I looked at the web site given by
>>>>>>>>>>> the
>>>>>>>>>>> link but don't quite understand what is meant by a "higher
>>>>>>>>>>> level".
>>>>>>>>>>>
>>>>>>>>>>> Can I type these two lines in my Vista "run" (and hope it fixes
>>>>>>>>>>> the
>>>>>>>>>>> problem) or not? Or do you have another possible solution for my
>>>>>>>>>>> problem?
>>>>>>>>>>> I posted my problem on the media player support group but no
>>>>>>>>>>> answer
>>>>>>>>>>> so far.
>>>>>>>>>>> ColinG wrote:
>>>>>>>>>>>> This program will not start and I can find no way to correct
>>>>>>>>>>>> this...
>>>>>>>>>>>> anyone any ideas?
>>>>>>>>>>>> Regards Colin
>>>>>>>>>>> =====================================
>>>>>>>>>>> Long shot but the following articles may be useful:
>>>>>>>>>>>
>>>>>>>>>>> (925704) When you try to use Windows Media
>>>>>>>>>>> Player 11, the program does not start, or some
>>>>>>>>>>> UI elements are blank
>>>>>>>>>>> http://support.microsoft.com/kb/925704/en-us
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
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jaycee

External


Since: Feb 15, 2008
Posts: 11



(Msg. 15) Posted: Tue May 13, 2008 4:29 pm
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I turned the pop up blocker off. No change for the better.


"John Inzer" <oobie.RemoveThis@doobie.xyz> wrote in message
news:uSakFqMtIHA.3716@TK2MSFTNGP04.phx.gbl...
> jaycee wrote:
>> http://www.kgoam810.com/listenlive.asp
>>
>> http://www.accuradio.com/latin/
>>
>> I've gone through all my bookmarked radios. All stations that stream
>> with an embedded WMP will open the player which will then crash
>> immediately at the "connecting" stage (with the IE stopped working
>> message). snip<
> ================================
> Wild guess...but I wonder if the pop up
> blocker or firewall has anything to do
> with this issue?
>
> WIndows Vista -
> Internet Explorer Pop-up Blocker:
> frequently asked questions
> http://tinyurl.com/4w2vv4
> or...
> http://windowshelp.microsoft.com/windows/en-us/help/6553df0e-c42b-4f47...76-7e76
>
> Windows Vista -
> How to Create Exceptions
> in Windows Vista Firewall
> http://tinyurl.com/3jvvwk
> or...
> http://www.howtogeek.com/howto/uncategorized/how-to-create-exceptions-...windows
>
> --
>
> John Inzer
> Digital Media MVP
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
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jaycee

External


Since: Feb 15, 2008
Posts: 11



(Msg. 16) Posted: Wed May 14, 2008 6:02 am
Post subject: Re: Calling John Inzer Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for your time!

That's using your link:

Log Name: Application
Source: Application Error
Date: 5/14/2008 5:53:01 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: HPa6385L
Description:
Faulting application wmplayer.exe, version 11.0.6001.7000, time stamp
0x47919356, faulting module ntdll.dll, version 6.0.6001.18000, time stamp
0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id
0x1534, application start time 0x01c8b54c16905e69.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-05-13T22:53:01.000Z" />
<EventRecordID>12867</EventRecordID>
<Channel>Application</Channel>
<Computer>HPa6385L</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>11.0.6001.7000</Data>
<Data>47919356</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791a7a6</Data>
<Data>c0000374</Data>
<Data>000b015d</Data>
<Data>1534</Data>
<Data>01c8b54c16905e69</Data>
</EventData>
</Event>


"zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
news:1EFCC34F-5DE2-4221-AA4A-BFC2BA6726E4@microsoft.com...
>
> That's slightly good news in the sense that it moves us forward in
> diagnosis. So go to the Problem Reports and Solutions Center again.
> Check for Solutions first. Then - what's the Problem History data for this
> new crash?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
> news:0E5AF4E4-46AB-4454-AC70-111628848474@microsoft.com...
>> Using your link Windows Media Player opens and then crashes immediately
>> without further ado while it is "connecting to the media" with the boxed
>> message "Windows Media Player has stopped working".
>>
>>
>>
>>
>> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
>> news:D0688333-BDFF-4755-BB90-B7EA7FA50973@microsoft.com...
>>>
>>> OK, so you're trying to use sites that use the player as an add-on.
>>>
>>> What happens if you open
>>> http://citadelcc-KGO-AM.wm.llnwd.net/citadelcc_KGO_AM
>>> directly within Windows Media Player?
>>>
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --
>>> "jaycee" <jayceexspam DeleteThis @hotmail.com> wrote in message
>>> news:947621C3-C6F8-469F-A1EE-D7907DC11144@microsoft.com...
>>>> http://www.kgoam810.com/listenlive.asp
>>>>
>>>> http://www.accuradio.com/latin/
>>>>
>>>> I've gone through all my bookmarked radios. All stations that stream
>>>> with an embedded WMP will open the player which will then crash
>>>> immediately at the "connecting" stage (with the IE stopped working
>>>> message).
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> "zachd [MSFT]" <zachd DeleteThis @nomailplz.online.microsoft.com> wrote in message
>>>> news:463C8755-F462-4E69-BE44-FEAB048EC92A@microsoft.com...
>>>>>
>>>>> That's a pretty generic set of data, unfortunately.
>>>>>
>>>>> What's a sample URL that causes this failure? Does the player work
>>>>> correctly? If you open the exact content URL from within the player
>>>>> as opposed to from within IE, does it then work?
>>>>>
>>>>> I would strongly suspect that given this general failure area (a
>>>>> failure of a browser object (yes, this includes the player here!)) it
>>>>> might be easily possible to resolve this if looking at this as an IE
>>>>> crash. If the player crashes, that data might be more specific and
>>>>> interesting. Otherwise, I would suspect that it would likely require
>>>>> the generated DMP crash file in order to really assess this issue
>>>>> properly. =\
>>>>>
>>>>> --
>>>>> Speaking for myself only.