(Msg. 1) Posted: Fri Dec 26, 2008 5:01 pm
Post subject: Black screen on HP dv2000 notebook Archived from groups: alt>certification>a-plus, others (more info?)
A niece brought home an HPdv2000 notebook with an absolutely blank black
screen. There is no beep or fan noise on startup -- nothing but the normal
lights at the top of the keyboard. I tested the AC adapter following the
instructions on the HP Website. The AC adapter is OK. I reseated the RAM and
tried each DIMM individually in both slots, but nothing worked. My niece
took the notebook to Geek Squad before she came home and was told by Geek
Squad that the motherboard is bad. Is there something else I should try
before telling her that Geek Squad may be right.
(Msg. 2) Posted: Sun Dec 28, 2008 8:31 pm
Post subject: Re: Black screen on HP dv2000 notebook [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Two things to check that I can think of..
First, even though it sounds stupid, check the screen brightness settings,
usually adjustable through a Function key and the F row of keys. I once had
an IBM warratny repair order put in and the tech that came out "fixed" my
problem by doing just that...the user had turned off his laptop LCD monitor
and forgot how to turn it back on and sent it in for "repair".
Secondly, connect the laptop to an external monitor to check if it is maybe
a video problem with the on board video
Good luck.
"William J. Lunsford" <nobody RemoveThis @nowhere.com> wrote in message
news:Zhd5l.9819$D32.1340@flpi146.ffdc.sbc.com...
>A niece brought home an HPdv2000 notebook with an absolutely blank black
>screen. There is no beep or fan noise on startup -- nothing but the normal
>lights at the top of the keyboard. I tested the AC adapter following the
>instructions on the HP Website. The AC adapter is OK. I reseated the RAM
>and tried each DIMM individually in both slots, but nothing worked. My
>niece took the notebook to Geek Squad before she came home and was told by
>Geek Squad that the motherboard is bad. Is there something else I should
>try before telling her that Geek Squad may be right.
>
(Msg. 3) Posted: Mon Dec 29, 2008 12:28 pm
Post subject: Re: Black screen on HP dv2000 notebook [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Pull out the battery. If you can get to it, pull the internal battery too.
Check that internal battery's voltage, probably should be 3V, or google the
type and see what it's supposed to be. Put it back in if it's good and
restart the system. Sometimes just pulling all the batteries out can reset a
locked up mobo.
If that doesn't do it, try removing the HDD and restart. Are there any
mini-PCI cards attached under doors on the bottom of the machine? Pull them
out and try again.
If nothing works, the geeks are probably right. Check the prices on new
laptops before replacing the mobo on an older one. You can transfer data
from laptop HDDs with a cheap USB adapter, basically you convert the old
laptop's HDD into an external USB drive.
If there's data on the HDD you need to keep, tell the geeks not to lose it.
Make them promise, and if they say no ask to talk to the head geek at the
store. Don't let them take the lazy road.
Good Luck!
-John O
"path" <shoeshuntpe DeleteThis @shakeumbrellajuno.com> wrote in message
news:gj9jrr$v26$1@news.motzarella.org...
> Two things to check that I can think of..
>
> First, even though it sounds stupid, check the screen brightness settings,
> usually adjustable through a Function key and the F row of keys. I once
> had an IBM warratny repair order put in and the tech that came out "fixed"
> my problem by doing just that...the user had turned off his laptop LCD
> monitor and forgot how to turn it back on and sent it in for "repair".
>
> Secondly, connect the laptop to an external monitor to check if it is
> maybe a video problem with the on board video
>
> Good luck.
>
>
> "William J. Lunsford" <nobody DeleteThis @nowhere.com> wrote in message
> news:Zhd5l.9819$D32.1340@flpi146.ffdc.sbc.com...
>>A niece brought home an HPdv2000 notebook with an absolutely blank black
>>screen. There is no beep or fan noise on startup -- nothing but the normal
>>lights at the top of the keyboard. I tested the AC adapter following the
>>instructions on the HP Website. The AC adapter is OK. I reseated the RAM
>>and tried each DIMM individually in both slots, but nothing worked. My
>>niece took the notebook to Geek Squad before she came home and was told by
>>Geek Squad that the motherboard is bad. Is there something else I should
>>try before telling her that Geek Squad may be right.
>>
>
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