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AuthenTec Inc AES1610 update not working

 
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Grrrrr

External


Since: Dec 19, 2008
Posts: 4



(Msg. 9) Posted: Sat Dec 20, 2008 10:06 am
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>hardware_devices (more info?)

Yea... I'm not ready to do a factory restore just yet... I'll wait and see
if anything comes from this via an update from Microsoft. If I have time
this weekend, I might contact them directly via email and see what they can
do.
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Dick D.

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Since: Dec 01, 2008
Posts: 24



(Msg. 10) Posted: Sat Dec 20, 2008 12:29 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Grrrrr <Grrrrr.TakeThisOut@discussions.microsoft.com> wrote:

>Yea... I'm not ready to do a factory restore just yet... I'll wait and see
>if anything comes from this via an update from Microsoft. If I have time
>this weekend, I might contact them directly via email and see what they can
>do.

Don't hold yer breath. How many millions of email messages do you
suppose are sent on a daily basis to MS?

Want support from MS? Get out yer credit card.
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Grrrrr

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Since: Dec 19, 2008
Posts: 4



(Msg. 11) Posted: Sat Dec 20, 2008 3:20 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Randomness... I just booted up my laptop and the error went away. I
downloaded a new version of Open Office. Maybe there was a driver in there
that fixed the error. I'm going to reboot right now and see what happens.
Fingers crossed.
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Grrrrr

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Since: Dec 19, 2008
Posts: 4



(Msg. 12) Posted: Sat Dec 20, 2008 3:28 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

No dice... I hate this driver/update/whatever the hell it is...
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golfer

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Since: Dec 21, 2008
Posts: 1



(Msg. 13) Posted: Sun Dec 21, 2008 1:03 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Grrrrr;1110992 Wrote:
> No dice... I hate this driver/update/whatever the hell it is...

I had the same issue. I resolved it by deleteing all files in the
Users>[user name]>appdata>local>temp
folder and then reinstalling the original version of Authen tec Access
manager (version 1.1.13 in my case). I have a Toshiba P300 and the
original version is located in
C:\TOSAPINS\Authenec-Fingerprint-Utility and run the setup.exe file.

Hope this helps


--
golfer
Posted via http://www.vistaheads.com
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Timothy Davis [MSFT]

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Since: Aug 16, 2008
Posts: 41



(Msg. 14) Posted: Sun Dec 21, 2008 10:28 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Anyone hitting this issue, please email me your "WindowsUpdate.log" file
(found in your Windows Directory).

Email: "tidavis at Microsoft dot com".

We will track down the specific update and get it removed from WU.


"aussie_lonesQS89" <aussielonesQS89.RemoveThis@discussions.microsoft.com> wrote in
message news:4712C3AA-3FBA-4298-982E-6C73B4BB7B25@microsoft.com...
>I downloaded updates the other day and since then every time i log on i get
>a
> window saying it needs to complete installation or something like that i
> have
> gone through every possible choice to say yes or no but it still always
> comes
> up. The finger scanner is playing up with it as well. I tried to do the
> rollback that i read somewhere should help but i am unable to choose the
> rollback button.
>
> The update appears under update history but not installed updates .... so
> i
> can't uninstall it.
>
> i have a Toshiba satellite running vista... please help me
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golfer

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Since: Dec 22, 2008
Posts: 1



(Msg. 15) Posted: Mon Dec 22, 2008 1:30 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

'Timothy Davis [MSFT Wrote:
> ;1112109']Anyone hitting this issue, please email me your
> "WindowsUpdate.log" file
> (found in your Windows Directory).
>
> Email: "tidavis at Microsoft dot com".
>
> We will track down the specific update and get it removed from WU.
>
>
>


I have sent you the requested file from my machine.


--
golfer
Posted via http://www.vistaheads.com
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Timothy Davis [MSFT]

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Since: Aug 16, 2008
Posts: 41



(Msg. 16) Posted: Mon Dec 22, 2008 1:30 pm
Post subject: Re: AuthenTec Inc AES1610 update not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> I have sent you the requested file from my machine.

Thanks - we are working to have this driver removed.
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