Administrator

We just bought a DELL and I can't find the location to restore to the factory
settings -- I looked where one would normally restores. Can you tell me
where it might be. Would it be harmful to just reload everything from the
disks again?

"Kerry Brown" wrote:

> "Joyous" <Joyous DeleteThis @discussions.microsoft.com> wrote in message
> news:4ECF82AE-EBB4-4E11-8313-9C85A967D4C5@microsoft.com...
> > We bought a computer that had been on display and the store had logged in
> > and
> > they are administrator. How can we make us (the new owners)
> > administrators,
> > without completely installing all the software. We would actually like to
> > remove the store's name altogether. How?
>
> What brand is the computer? Most recognised brand names have a procedure to
> restore the factory setup. I'd highly recommend this as you have no idea
> what was installed while it was on display. Be sure to backup any personal
> data on the computer. The factory restore will erase the hard drive in the
> process of doing the restore.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>

With most new Dells you press Ctrl+F11 when the computer is starting up to
access the factory restore procedure.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Joyous" <Joyous RemoveThis @discussions.microsoft.com> wrote in message
news:219D6119-BD18-4795-AA09-6B737E58D791@microsoft.com...
> We just bought a DELL and I can't find the location to restore to the
> factory
> settings -- I looked where one would normally restores. Can you tell me
> where it might be. Would it be harmful to just reload everything from the
> disks again?
>
> "Kerry Brown" wrote:
>
>> "Joyous" <Joyous RemoveThis @discussions.microsoft.com> wrote in message
>> news:4ECF82AE-EBB4-4E11-8313-9C85A967D4C5@microsoft.com...
>> > We bought a computer that had been on display and the store had logged
>> > in
>> > and
>> > they are administrator. How can we make us (the new owners)
>> > administrators,
>> > without completely installing all the software. We would actually like
>> > to
>> > remove the store's name altogether. How?
>>
>> What brand is the computer? Most recognised brand names have a procedure
>> to
>> restore the factory setup. I'd highly recommend this as you have no idea
>> what was installed while it was on display. Be sure to backup any
>> personal
>> data on the computer. The factory restore will erase the hard drive in
>> the
>> process of doing the restore.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>

OK, I did all this -- it wants the original administrator's password before
it will do anything. Gee whiz. I do not have the Restore Disk -- but I do
have disks for everything that was installed including the operating system.
EEEEEE GADS.

"Kerry Brown" wrote:

> With most new Dells you press Ctrl+F11 when the computer is starting up to
> access the factory restore procedure.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Joyous" <Joyous RemoveThis @discussions.microsoft.com> wrote in message
> news:219D6119-BD18-4795-AA09-6B737E58D791@microsoft.com...
> > We just bought a DELL and I can't find the location to restore to the
> > factory
> > settings -- I looked where one would normally restores. Can you tell me
> > where it might be. Would it be harmful to just reload everything from the
> > disks again?
> >
> > "Kerry Brown" wrote:
> >
> >> "Joyous" <Joyous RemoveThis @discussions.microsoft.com> wrote in message
> >> news:4ECF82AE-EBB4-4E11-8313-9C85A967D4C5@microsoft.com...
> >> > We bought a computer that had been on display and the store had logged
> >> > in
> >> > and
> >> > they are administrator. How can we make us (the new owners)
> >> > administrators,
> >> > without completely installing all the software. We would actually like
> >> > to
> >> > remove the store's name altogether. How?
> >>
> >> What brand is the computer? Most recognised brand names have a procedure
> >> to
> >> restore the factory setup. I'd highly recommend this as you have no idea
> >> what was installed while it was on display. Be sure to backup any
> >> personal
> >> data on the computer. The factory restore will erase the hard drive in
> >> the
> >> process of doing the restore.
> >>
> >> --
> >> Kerry Brown
> >> Microsoft MVP - Shell/User
> >> http://www.vistahelp.ca
> >>
> >>
>

I can't get the screen with Ctrl+F11 -- am I supposed to hold them down
together, click one after the other? I have tried it every which way I can
and it doesn't work. I've tried just holding both down, going back and
forth.

Where can I obtain a recovery CD? Maybe I will just order one if you can
tell me how to order one. Thank you again for your help

"Kerry Brown" wrote:

> With most new Dells you press Ctrl+F11 when the computer is starting up to
> access the factory restore procedure.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Joyous" <Joyous DeleteThis @discussions.microsoft.com> wrote in message
> news:219D6119-BD18-4795-AA09-6B737E58D791@microsoft.com...
> > We just bought a DELL and I can't find the location to restore to the
> > factory
> > settings -- I looked where one would normally restores. Can you tell me
> > where it might be. Would it be harmful to just reload everything from the
> > disks again?
> >
> > "Kerry Brown" wrote:
> >
> >> "Joyous" <Joyous DeleteThis @discussions.microsoft.com> wrote in message
> >> news:4ECF82AE-EBB4-4E11-8313-9C85A967D4C5@microsoft.com...
> >> > We bought a computer that had been on display and the store had logged
> >> > in
> >> > and
> >> > they are administrator. How can we make us (the new owners)
> >> > administrators,
> >> > without completely installing all the software. We would actually like
> >> > to
> >> > remove the store's name altogether. How?
> >>
> >> What brand is the computer? Most recognised brand names have a procedure
> >> to
> >> restore the factory setup. I'd highly recommend this as you have no idea
> >> what was installed while it was on display. Be sure to backup any
> >> personal
> >> data on the computer. The factory restore will erase the hard drive in
> >> the
> >> process of doing the restore.
> >>
> >> --
> >> Kerry Brown
> >> Microsoft MVP - Shell/User
> >> http://www.vistahelp.ca
> >>
> >>
>

Call Dell tech support. They will walk you through the procedure.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Joyous" <Joyous.TakeThisOut@discussions.microsoft.com> wrote in message
news:49238989-D716-4CAB-ACE0-B2B0F89D9A28@microsoft.com...
>I can't get the screen with Ctrl+F11 -- am I supposed to hold them down
> together, click one after the other? I have tried it every which way I
> can
> and it doesn't work. I've tried just holding both down, going back and
> forth.
>
> Where can I obtain a recovery CD? Maybe I will just order one if you can
> tell me how to order one. Thank you again for your help
>
> "Kerry Brown" wrote:
>
>> With most new Dells you press Ctrl+F11 when the computer is starting up
>> to
>> access the factory restore procedure.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Joyous" <Joyous.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:219D6119-BD18-4795-AA09-6B737E58D791@microsoft.com...
>> > We just bought a DELL and I can't find the location to restore to the
>> > factory
>> > settings -- I looked where one would normally restores. Can you tell
>> > me
>> > where it might be. Would it be harmful to just reload everything from
>> > the
>> > disks again?
>> >
>> > "Kerry Brown" wrote:
>> >
>> >> "Joyous" <Joyous.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:4ECF82AE-EBB4-4E11-8313-9C85A967D4C5@microsoft.com...
>> >> > We bought a computer that had been on display and the store had
>> >> > logged
>> >> > in
>> >> > and
>> >> > they are administrator. How can we make us (the new owners)
>> >> > administrators,
>> >> > without completely installing all the software. We would actually
>> >> > like
>> >> > to
>> >> > remove the store's name altogether. How?
>> >>
>> >> What brand is the computer? Most recognised brand names have a
>> >> procedure
>> >> to
>> >> restore the factory setup. I'd highly recommend this as you have no
>> >> idea
>> >> what was installed while it was on display. Be sure to backup any
>> >> personal
>> >> data on the computer. The factory restore will erase the hard drive in
>> >> the
>> >> process of doing the restore.
>> >>
>> >> --
>> >> Kerry Brown
>> >> Microsoft MVP - Shell/User
>> >> http://www.vistahelp.ca
>> >>
>> >>
>>

From the manual that came with my Dell XPS410

.......................
To Use PC Restore
1 Turn on the computer
During the boot process, a blue bar with www.dell.com appears at the top
of the screen
2 Immediately, upon seeing the blue bar, press <Ctrl> <F11>
If you do not press <Ctrl><F11> in time, let the computer finish
starting, then restart the computer.
................................

details:
press the Ctrl key down, hold it down, and also press the F11 key.

complications: if you have a fancy keyboard where the Fxx keys are also use
for other functions you may have to press some key on the keyboard to enable
the Fxx keys to register.
(Microsoft Multimedia Keyboard for instance, must press the F Lock key to
switch the row of keys to Fxx mode).

Instructions are in the manual under the chapter Troubleshooting Tools

Michael

"Joyous" <Joyous.DeleteThis@discussions.microsoft.com> wrote in message
news:49238989-D716-4CAB-ACE0-B2B0F89D9A28@microsoft.com...
>I can't get the screen with Ctrl+F11 -- am I supposed to hold them down
> together, click one after the other? I have tried it every which way I
> can
> and it doesn't work. I've tried just holding both down, going back and
> forth.
>
> Where can I obtain a recovery CD? Maybe I will just order one if you can
> tell me how to order one. Thank you again for your help
>
> "Kerry Brown" wrote:
>
>> With most new Dells you press Ctrl+F11 when the computer is starting up
>> to
>> access the factory restore procedure.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Joyous" <Joyous.DeleteThis@discussions.microsoft.com> wrote in message
>> news:219D6119-BD18-4795-AA09-6B737E58D791@microsoft.com...
>> > We just bought a DELL and I can't find the location to restore to the
>> > factory
>> > settings -- I looked where one would normally restores. Can you tell
>> > me
>> > where it might be. Would it be harmful to just reload everything from
>> > the
>> > disks again?
>> >
>> > "Kerry Brown" wrote:
>> >
>> >> "Joyous" <Joyous.DeleteThis@discussions.microsoft.com> wrote in message
>> >> news:4ECF82AE-EBB4-4E11-8313-9C85A967D4C5@microsoft.com...
>> >> > We bought a computer that had been on display and the store had
>> >> > logged
>> >> > in
>> >> > and
>> >> > they are administrator. How can we make us (the new owners)
>> >> > administrators,
>> >> > without completely installing all the software. We would actually
>> >> > like
>> >> > to
>> >> > remove the store's name altogether. How?
>> >>
>> >> What brand is the computer? Most recognised brand names have a
>> >> procedure
>> >> to
>> >> restore the factory setup. I'd highly recommend this as you have no
>> >> idea
>> >> what was installed while it was on display. Be sure to backup any
>> >> personal
>> >> data on the computer. The factory restore will erase the hard drive in
>> >> the
>> >> process of doing the restore.
>> >>
>> >> --
>> >> Kerry Brown
>> >> Microsoft MVP - Shell/User
>> >> http://www.vistahelp.ca
>> >>
>> >>
>>