Saving to a Network Drive (error 126) Visio 2007

Hello, If you open an existing document and go to File | Save As and choose a
network drive you get the error: "An error (126) occurred during the action
Save As. Visio cannot save the file you selected."
Client is running SBS 2003 SP2. Workstations all run Windows XP. Can
repeat the error on all stations running 2007. I applied SP1 for Visio last
night on one computer and test as follows: Opened a blank document and
saved it, then went to File | Save As and changed the name, click on Save,
then the error comes up.

Right now my client has to save files to their local workstation and then
manually copies the files up to their server. They had 1 visio user, then
recently bought 5 additional licenses of 2007 and are quite upset this is
occurring for the new users.

Thanks in advance!

Thanks, Barb. We had to exclude VSD files on the server (using CA e-Trust
antivirus) which was the issue.

"Barb Way" wrote:

> Are the users saving to a mapped drive? It sounds like you can create a new
> file to the same location, but just in case check the URL length -- if the
> full path (\\servername\sharename\path1\...\pathn\file.ext) is over 256
> characters, this will cause errors. Mapping a drive doesn't shorten the
> actual address, so the full URL is what is important.
>
> The other blocking problem we've seen is AntiVirus software blocking Visio
> extensions on the target server.
>
> Are you trying to save to VSD format or one of the other Visio drawing
> formats? Or exporting to an external graphics type?
>
> Barb Way
> Product Support - Visio
> Microsoft Corporation
> [This posting is provided "As Is" with no warranties, and confers no
> rights.]
> --------------------
> Thread-Topic: Saving to a Network Drive (error 126) Visio 2007
>
>
> Hello, If you open an existing document and go to File | Save As and choose
> a
> network drive you get the error: "An error (126) occurred during the action
> Save As. Visio cannot save the file you selected."
> Client is running SBS 2003 SP2. Workstations all run Windows XP. Can
> repeat the error on all stations running 2007. I applied SP1 for Visio
> last
> night on one computer and test as follows: Opened a blank document and
> saved it, then went to File | Save As and changed the name, click on Save,
> then the error comes up.
>
> Right now my client has to save files to their local workstation and then
> manually copies the files up to their server. They had 1 visio user, then
> recently bought 5 additional licenses of 2007 and are quite upset this is
> occurring for the new users.
>
> Thanks in advance!
>