"Microsoft Visio has stopped working" Error When exiting V..

This is specifically caused by a Bluetooth driver on Windows Vista systems.
You may try updating your driver or see if you can selectively disable
add-ins. Disabling all COM Add-ins may be overkill.

--
Mark Nelson
Office Graphics - Visio
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

"SimonO" <SimonO DeleteThis @discussions.microsoft.com> wrote in message
news:1427FA72-4030-43BD-B9C5-53E4FC33EE7A@microsoft.com...
>I managed to find the solution myself. Go to Tools > Options and go to the
> security tab. There uncheck the "Enable COM Add-ins" option and it exits
> fine!
>
> "SimonO" wrote:
>
>> I am using Visio 2003 on Windows Vista and everytime I close the
>> application
>> I get the following error message:
>> "Microsoft Visio has stopped working; A problem caused the program to
>> stop
>> working correctly. Windows will close the program and notify you if a
>> solution is available"
>> Does anyone know what causes this? Is a setting somewhere or is it a more
>> systemic problem??
>> Simon
>>

Mark (or whoever is following this forum now), is there more detail on the
Visio/Bluetooth driver incompatibility? I am experiencing the same problem
with Vision Pro 2003/SP3 on Vista Ultimate SP1. I have no COM Add-ons
defined, but following your advice was able to get Visio to shutdown
gracefully. I am using a Broadcom 5.1.2535.0 Bluetooth driver but am puzzled
how it could be causing a Visio failure since I normally do not have
Bluetooth enabled. There is a newer driver available, but I tend to be
reluctant to update drivers unless I am experiencing a problem.
Thanks, Norbert


"Mark Nelson [MS]" wrote:

> This is specifically caused by a Bluetooth driver on Windows Vista systems.
> You may try updating your driver or see if you can selectively disable
> add-ins. Disabling all COM Add-ins may be overkill.
>

Its now 2009 and this problem still persists. When I try and disable the
bluetooth add-in, I get a meesage that says "the connected state o fOffice
Add-ins registered in HEY_LOCAL_MACHINE cannot be changed"

This is really dumb - How many years does a problem need to persist before
Microsoft actually gets around to fixing it? This is why so many people
cheer when Microsoft gets sued - for any reason.


"Barb Way" wrote:

> Hi Norbert,
>
> The issue occurs because of a failure of a SendTo add-in to unload
> gracefully when Visio is closing down, and it seems that the options are
> only present (as far as i know) on vista systems.
>
> The Bluetooth functionality does not have to be enabled for the SendTo
> option to be added for Office applications. In order to resolve the
> problem, the Broadcom driver and utilities must be updated, which is
> something that should be obtained from your hardware OEM. Broadcom
> provides the driver and utilities, but the PC manufacturer is responsible
> for providing updates for their hardware directly.
>
> Barb Way
> Product Support - Visio
> Microsoft Corporation
> [This posting is provided "As Is" with no warranties, and confers no
> rights.]
> --------------------
> Thread-Topic: "Microsoft Visio has stopped working" Error When exiting Visio
>
> Mark (or whoever is following this forum now), is there more detail on the
> Visio/Bluetooth driver incompatibility? I am experiencing the same problem
> with Vision Pro 2003/SP3 on Vista Ultimate SP1. I have no COM Add-ons
> defined, but following your advice was able to get Visio to shutdown
> gracefully. I am using a Broadcom 5.1.2535.0 Bluetooth driver but am
> puzzled
> how it could be causing a Visio failure since I normally do not have
> Bluetooth enabled. There is a newer driver available, but I tend to be
> reluctant to update drivers unless I am experiencing a problem.
> Thanks, Norbert
>
>
> "Mark Nelson [MS]" wrote:
>
> > This is specifically caused by a Bluetooth driver on Windows Vista
> systems.
> > You may try updating your driver or see if you can selectively disable
> > add-ins. Disabling all COM Add-ins may be overkill

"gregkane" wrote:

> Its now 2009 and this problem still persists. When I try and disable the
> bluetooth add-in, I get a meesage that says "the connected state o fOffice
> Add-ins registered in HEY_LOCAL_MACHINE cannot be changed"

I had this too. Probably because you are running Vista. All you have to do
is do it while running as an administator. Right click on start shortcut
holding down <shift> and "run as". You will then be able to untick it.

Thanks for your postings on this issue. Worked for me.

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