(Msg. 1) Posted: Mon Jun 16, 2008 8:24 am
Post subject: Incorrect Product Key Archived from groups: microsoft>public>access>setupconfig (more info?)
I bought a new laptop, preinstalled with Window Vista Home Basic by the
computer manufacturer. I have activated the Window Vista Home Basic by keying
in the product key found on the label pasted at the bottom of my laptop.
When I open Word, it require me to activate the product key. So, I key in
the same product key (Window Vista Home Basic product key) and it shows
incorrect product key.
1) Is the Window Vista Home Basic product key same with Word product key?
2) The Word software is preinstalled by the computer manufacturer, and I
don't find any other product key in the package. Do I have to purchase a new
product key for this activation?
(Msg. 2) Posted: Mon Jun 16, 2008 2:00 pm
Post subject: RE: Incorrect Product Key [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Product keys for Microsoft Products are product specific. So you will need
the key specific to your copy of Word. If Word was included with your
purchase, whomever sold you the computer is responsible for supplying the key.
BTW, this is not the correct newsgroup to ask this question. This newsgroup
is for Access. I am not even sure if there is a correct group as all these
groups are for user questions regarding the use of the products. If your
vendor cannot help you with the key, perhaps contacting Microsoft Support
would be your best bet.
--
Dave Hargis, Microsoft Access MVP
"Heng" wrote:
> I bought a new laptop, preinstalled with Window Vista Home Basic by the
> computer manufacturer. I have activated the Window Vista Home Basic by keying
> in the product key found on the label pasted at the bottom of my laptop.
>
> When I open Word, it require me to activate the product key. So, I key in
> the same product key (Window Vista Home Basic product key) and it shows
> incorrect product key.
>
> 1) Is the Window Vista Home Basic product key same with Word product key?
> 2) The Word software is preinstalled by the computer manufacturer, and I
> don't find any other product key in the package. Do I have to purchase a new
> product key for this activation?
>
> Please kindly advise, thanks.
(Msg. 3) Posted: Tue Jun 17, 2008 6:50 am
Post subject: RE: Incorrect Product Key [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi Dave,
Thanks for your advise.
Regards,
Heng
"Klatuu" wrote:
> Product keys for Microsoft Products are product specific. So you will need
> the key specific to your copy of Word. If Word was included with your
> purchase, whomever sold you the computer is responsible for supplying the key.
>
> BTW, this is not the correct newsgroup to ask this question. This newsgroup
> is for Access. I am not even sure if there is a correct group as all these
> groups are for user questions regarding the use of the products. If your
> vendor cannot help you with the key, perhaps contacting Microsoft Support
> would be your best bet.
> --
> Dave Hargis, Microsoft Access MVP
>
>
> "Heng" wrote:
>
> > I bought a new laptop, preinstalled with Window Vista Home Basic by the
> > computer manufacturer. I have activated the Window Vista Home Basic by keying
> > in the product key found on the label pasted at the bottom of my laptop.
> >
> > When I open Word, it require me to activate the product key. So, I key in
> > the same product key (Window Vista Home Basic product key) and it shows
> > incorrect product key.
> >
> > 1) Is the Window Vista Home Basic product key same with Word product key?
> > 2) The Word software is preinstalled by the computer manufacturer, and I
> > don't find any other product key in the package. Do I have to purchase a new
> > product key for this activation?
> >
> > Please kindly advise, thanks.
(Msg. 4) Posted: Sat Aug 02, 2008 10:24 am
Post subject: RE: Incorrect Product Key [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi this is a similar question but slightly different.
I have a new laptop with Vista Preium Home Edition. It has a trial vers of
the MS office suite.
I just purchased MS Office Home and Student 2007 online. I have the product
key. However, when I try to activate the product from the trial version, it
tells me the product key is incorrect.
I haven't ben able to get thru to MS for support (without paying $49!), so I
have a purchase that I cannot use.
It's all pretty frustrating and I could use someone's kind assistance.
Thanks so much -
Ann
PS: on another issue: no Microsoft emails are appearing in my email (Mozilla
Firefox).
"Klatuu" wrote:
> Product keys for Microsoft Products are product specific. So you will need
> the key specific to your copy of Word.
(Msg. 5) Posted: Tue Sep 30, 2008 11:46 am
Post subject: RE: Incorrect Product Key [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I'm having the exact same problem...can anyone help with this issue ASAP?
"TAW" wrote:
> Hi this is a similar question but slightly different.
>
> I have a new laptop with Vista Preium Home Edition. It has a trial vers of
> the MS office suite.
>
> I just purchased MS Office Home and Student 2007 online. I have the product
> key. However, when I try to activate the product from the trial version, it
> tells me the product key is incorrect.
>
> I haven't ben able to get thru to MS for support (without paying $49!), so I
> have a purchase that I cannot use.
>
> It's all pretty frustrating and I could use someone's kind assistance.
>
> Thanks so much -
> Ann
>
> PS: on another issue: no Microsoft emails are appearing in my email (Mozilla
> Firefox).
>
> "Klatuu" wrote:
>
> > Product keys for Microsoft Products are product specific. So you will need
> > the key specific to your copy of Word.
(Msg. 6) Posted: Wed Oct 01, 2008 8:36 am
Post subject: Re: Incorrect Product Key [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I don't know if this is what you done or not but you need to uninstall the
trial version that came with your computer and install the one that you
purchased. I kind of caught the tail end of this subject so I could be
misleading you...
Brock
On 9/30/08 2:46 PM, in article
5424697A-7B08-4E68-8AB2-402D91A91C47 DeleteThis @microsoft.com, "Stef"
<Stef DeleteThis @discussions.microsoft.com> wrote:
> I'm having the exact same problem...can anyone help with this issue ASAP?
>
> "TAW" wrote:
>
>> Hi this is a similar question but slightly different.
>>
>> I have a new laptop with Vista Preium Home Edition. It has a trial vers of
>> the MS office suite.
>>
>> I just purchased MS Office Home and Student 2007 online. I have the product
>> key. However, when I try to activate the product from the trial version, it
>> tells me the product key is incorrect.
>>
>> I haven't ben able to get thru to MS for support (without paying $49!), so I
>> have a purchase that I cannot use.
>>
>> It's all pretty frustrating and I could use someone's kind assistance.
>>
>> Thanks so much -
>> Ann
>>
>> PS: on another issue: no Microsoft emails are appearing in my email (Mozilla
>> Firefox).
>>
>> "Klatuu" wrote:
>>
>>> Product keys for Microsoft Products are product specific. So you will need
>>> the key specific to your copy of Word.
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