Cannot save Free/Busy Information

If your PST has an error, close Outlook. Do a search for scanpst.exe on your
computer. Double-click it to open it and follow the instructions. It'll ask
you to browse to your PST so it can be scanned for errors. If it finds any,
when the scan is done run it again. Once the PST is scanned completely and no
errors are found, open Outlook and use File > Open to open your PST.
Hopefully then your error messages will be gone.

Let me know if that works for you.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



" " wrote:

> I am using a PST, which appears to be related to the problem. The new
> profile I created at your suggestion seems to have created me a
> new .ost file and made it my default. As long as I use that, I don't
> get the 'free/busy' error, but I don't see any of my old folders,
> emails, archives, etc. If I go into that new profile and point it to
> my old PST, I then get everything back including the 'free/busy'
> error. Likewise, if I click File > Open and browse to my PST to open
> it, I get everything back including my error. So, maybe I'll just
> live with the error - doesn't seem to be affecting anything. I can't
> risk losing all of my folders/emails/archives and switching the
> profiles around is making me nervous when they disappear and
> reappear. Thanks, Ken Gregg
>

The only error I see is the 'Cannot save free/busy information' pop-up
when I try to add or change an appointment - doesn't appear to be a
general PST error. Regardless, I ran scanpst.exe as you suggested.
It said it found and repaired some errors; however I still get the
same error pop-up.

I'm ready to give up on this. The pop-up is more a nusiance than
anything - doesn't appear to be causing a problem that I can see. I
have found several others reporting the same symptoms when upgrading
from Outlook 2003 to 2007 (including the original poster for this
thread), so I'm convinced there is a general problem there so maybe a
good solution will eventually surface.

Thanks for your suggestions.

Ken Gregg

For Anyone who is still struggling with this issue, let me explain my situation and what fixed it for me.

First of all My situation:
I had recently upgraded to Outlook 2007 from Outlook 2003. There were no problems as yet. I then transferred all my email deliveries from my PST to an exchange server/OST file. This is when the error "Cannot save busy/free information" started. Like many I tried the various switch commands to "Clean" the problem with no results.

And now (drum roll please) the solution :
I found that my calendar, despite outlook saying otherwise when I transferred my email delivery, was still located in my old PST file. After a few select and move events and resetting recurring events in the Exchange calendar the problem has ceased. placing information on my calendar in my mailbox does not generate the error. I am certain however that placing any appointments in the Personal Folders Calendar will.
So simply stated stop using the calendar in your Personal Folders and start using the calendar in your exchange mailbox. (If you can I would even remove your connection to your PST, unless you really need it for something)
RJ Hall
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