Cannot print emails from inbox - outlook 2003 sp3

Hi.

One of our users is having a problem where he cannot print emails that are
in his inbox.

If we choose a calendar item and print that all is fine.

In an email we click File > Print - nothing happens. the menu goes away as
if you never clicked it. When usually it would pop up with the printing
window allowing you to change printer and settings.

I have uninstalled Office and reinstalled it. Same problem - i then patched
it back up to SP3 and still i have this problem.

It's only one user of maybe 75 and no one else has this problem. Can anyone
help?

Thanks

If you change format to Plain Text does it print?


"Kevin Davis" <KevinDavis DeleteThis @discussions.microsoft.com> wrote in message
news:863B5ED9-F41C-4372-88A5-6BD9ADAB072E@microsoft.com...
> Hi.
>
> One of our users is having a problem where he cannot print emails that are
> in his inbox.
>
> If we choose a calendar item and print that all is fine.
>
> In an email we click File > Print - nothing happens. the menu goes away
> as
> if you never clicked it. When usually it would pop up with the printing
> window allowing you to change printer and settings.
>
> I have uninstalled Office and reinstalled it. Same problem - i then
> patched
> it back up to SP3 and still i have this problem.
>
> It's only one user of maybe 75 and no one else has this problem. Can
> anyone
> help?
>
> Thanks