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Can't find contacts from email

 
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Olle

External


Since: Oct 05, 2006
Posts: 15



(Msg. 1) Posted: Wed Sep 03, 2008 2:21 am
Post subject: Can't find contacts from email
Archived from groups: microsoft>public>outlook>contacts (more info?)

I am running Outlook 2003 SP3
I know this is a frequent question but I still can not solve it after
reading all I can find:
The problem appears when I try to add email addresses by clicking the To
button in the new email: Outlook answers "The address list can not be
displayed. The Contact folder associated with the address list could not be
opened"
The same thing goes for ditribution lists.

The Contact list looks OK, I can send email by marking a contact and using
Action/New message to contact.


I have checked the box "Show this as an email address book in filder list
under Properties. (opened in Folder List, right cllicking on Contacts)

File/Data File Management shows two files:
Archive Folders
Personal Folders

I have followed the instructions in both
http://home.indy.rr.com/russval/addressbook.htm#Lose
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Still, I con not find out how to resolve the problem.
--
Olle , O3C Patent Translations
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Russ Valentine [MVP-Outlo

External


Since: Mar 21, 2005
Posts: 12999



(Msg. 2) Posted: Wed Sep 03, 2008 5:32 am
Post subject: Re: Can't find contacts from email [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Those instructions work fine. Perhaps you left out a step. For example:
1. Did you remove the invalid reference to a Contacts Folder here: Tools >
E-mail accounts > View or change existing directories or address books >
Outlook Address Book > Change… >?
2. Did you configure the Address Book to display the valid Contacts Folder
by default?

--
Russ Valentine
[MVP-Outlook]
"Olle" <Olle.DeleteThis@discussions.microsoft.com> wrote in message
news:341F8FBA-9355-462A-AB4A-26D4FCA8D678@microsoft.com...
>I am running Outlook 2003 SP3
> I know this is a frequent question but I still can not solve it after
> reading all I can find:
> The problem appears when I try to add email addresses by clicking the To
> button in the new email: Outlook answers "The address list can not be
> displayed. The Contact folder associated with the address list could not
> be
> opened"
> The same thing goes for ditribution lists.
>
> The Contact list looks OK, I can send email by marking a contact and using
> Action/New message to contact.
>
>
> I have checked the box "Show this as an email address book in filder list
> under Properties. (opened in Folder List, right cllicking on Contacts)
>
> File/Data File Management shows two files:
> Archive Folders
> Personal Folders
>
> I have followed the instructions in both
> http://home.indy.rr.com/russval/addressbook.htm#Lose
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
>
> Still, I con not find out how to resolve the problem.
> --
> Olle , O3C Patent Translations
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Olle

External


Since: Oct 05, 2006
Posts: 15



(Msg. 3) Posted: Wed Sep 03, 2008 5:32 am
Post subject: Re: Can't find contacts from email [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

1. When I open Tools > > E-mail accounts .... > Change… >
I find two Outlook Address Books, both called
Contacts: Personal Folders.
Should I remove one ofthem? As the only option is "Remove Folder", how do I
know which one?

2. I am sorry Russ, I am only a user of Oulook: How do I configure the
Address Book to display the valid Contacts Folder by default?
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

> Those instructions work fine. Perhaps you left out a step. For example:
> 1. Did you remove the invalid reference to a Contacts Folder here: Tools >
> E-mail accounts > View or change existing directories or address books >
> Outlook Address Book > Change… >?
> 2. Did you configure the Address Book to display the valid Contacts Folder
> by default?
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Olle" <Olle.DeleteThis@discussions.microsoft.com> wrote in message
> news:341F8FBA-9355-462A-AB4A-26D4FCA8D678@microsoft.com...
> >I am running Outlook 2003 SP3
> > I know this is a frequent question but I still can not solve it after
> > reading all I can find:
> > The problem appears when I try to add email addresses by clicking the To
> > button in the new email: Outlook answers "The address list can not be
> > displayed. The Contact folder associated with the address list could not
> > be
> > opened"
> > The same thing goes for ditribution lists.
> >
> > The Contact list looks OK, I can send email by marking a contact and using
> > Action/New message to contact.
> >
> >
> > I have checked the box "Show this as an email address book in filder list
> > under Properties. (opened in Folder List, right cllicking on Contacts)
> >
> > File/Data File Management shows two files:
> > Archive Folders
> > Personal Folders
> >
> > I have followed the instructions in both
> > http://home.indy.rr.com/russval/addressbook.htm#Lose
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
> >
> > Still, I con not find out how to resolve the problem.
> > --
> > Olle , O3C Patent Translations
>
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Russ Valentine [MVP-Outlo

External


Since: Mar 21, 2005
Posts: 12999



(Msg. 4) Posted: Wed Sep 03, 2008 6:22 am
Post subject: Re: Can't find contacts from email [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

1. Just remove one. If you remove the wrong one you can add it back and
remove the other.
2. You can set which folder to display first in the Address Book: Tools >
Options...

--
Russ Valentine
[MVP-Outlook]
"Olle" <Olle DeleteThis @discussions.microsoft.com> wrote in message
news:85A7A058-6442-46D7-95E8-5EEF24B706A2@microsoft.com...
> 1. When I open Tools > > E-mail accounts .... > Change… >
> I find two Outlook Address Books, both called
> Contacts: Personal Folders.
> Should I remove one ofthem? As the only option is "Remove Folder", how do
> I
> know which one?
>
> 2. I am sorry Russ, I am only a user of Oulook: How do I configure the
> Address Book to display the valid Contacts Folder by default?
> --
> Olle , O3C Patent Translations
>
>
> "Russ Valentine [MVP-Outlook]" skrev:
>
>> Those instructions work fine. Perhaps you left out a step. For example:
>> 1. Did you remove the invalid reference to a Contacts Folder here: Tools
>> >
>> E-mail accounts > View or change existing directories or address books >
>> Outlook Address Book > Change… >?
>> 2. Did you configure the Address Book to display the valid Contacts
>> Folder
>> by default?
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Olle" <Olle DeleteThis @discussions.microsoft.com> wrote in message
>> news:341F8FBA-9355-462A-AB4A-26D4FCA8D678@microsoft.com...
>> >I am running Outlook 2003 SP3
>> > I know this is a frequent question but I still can not solve it after
>> > reading all I can find:
>> > The problem appears when I try to add email addresses by clicking the
>> > To
>> > button in the new email: Outlook answers "The address list can not be
>> > displayed. The Contact folder associated with the address list could
>> > not
>> > be
>> > opened"
>> > The same thing goes for ditribution lists.
>> >
>> > The Contact list looks OK, I can send email by marking a contact and
>> > using
>> > Action/New message to contact.
>> >
>> >
>> > I have checked the box "Show this as an email address book in filder
>> > list
>> > under Properties. (opened in Folder List, right cllicking on Contacts)
>> >
>> > File/Data File Management shows two files:
>> > Archive Folders
>> > Personal Folders
>> >
>> > I have followed the instructions in both
>> > http://home.indy.rr.com/russval/addressbook.htm#Lose
>> > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
>> >
>> > Still, I con not find out how to resolve the problem.
>> > --
>> > Olle , O3C Patent Translations
>>
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Olle

External


Since: Oct 05, 2006
Posts: 15



(Msg. 5) Posted: Wed Sep 03, 2008 6:22 am
Post subject: Re: Can't find contacts from email [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

YES, I am back on track ! Thank you both.
--
Olle , O3C Patent Translations


"Russ Valentine [MVP-Outlook]" skrev:

> 1. Just remove one. If you remove the wrong one you can add it back and
> remove the other.
> 2. You can set which folder to display first in the Address Book: Tools >
> Options...
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Olle" <Olle.DeleteThis@discussions.microsoft.com> wrote in message
> news:85A7A058-6442-46D7-95E8-5EEF24B706A2@microsoft.com...
> > 1. When I open Tools > > E-mail accounts .... > Change… >
> > I find two Outlook Address Books, both called
> > Contacts: Personal Folders.
> > Should I remove one ofthem? As the only option is "Remove Folder", how do
> > I
> > know which one?
> >
> > 2. I am sorry Russ, I am only a user of Oulook: How do I configure the
> > Address Book to display the valid Contacts Folder by default?
> > --
> > Olle , O3C Patent Translations
> >
> >
> > "Russ Valentine [MVP-Outlook]" skrev:
> >
> >> Those instructions work fine. Perhaps you left out a step. For example:
> >> 1. Did you remove the invalid reference to a Contacts Folder here: Tools
> >> >
> >> E-mail accounts > View or change existing directories or address books >
> >> Outlook Address Book > Change… >?
> >> 2. Did you configure the Address Book to display the valid Contacts
> >> Folder
> >> by default?
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Olle" <Olle.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:341F8FBA-9355-462A-AB4A-26D4FCA8D678@microsoft.com...
> >> >I am running Outlook 2003 SP3
> >> > I know this is a frequent question but I still can not solve it after
> >> > reading all I can find:
> >> > The problem appears when I try to add email addresses by clicking the
> >> > To
> >> > button in the new email: Outlook answers "The address list can not be
> >> > displayed. The Contact folder associated with the address list could
> >> > not
> >> > be
> >> > opened"
> >> > The same thing goes for ditribution lists.
> >> >
> >> > The Contact list looks OK, I can send email by marking a contact and
> >> > using
> >> > Action/New message to contact.
> >> >
> >> >
> >> > I have checked the box "Show this as an email address book in filder
> >> > list
> >> > under Properties. (opened in Folder List, right cllicking on Contacts)
> >> >
> >> > File/Data File Management shows two files:
> >> > Archive Folders
> >> > Personal Folders
> >> >
> >> > I have followed the instructions in both
> >> > http://home.indy.rr.com/russval/addressbook.htm#Lose
> >> > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
> >> >
> >> > Still, I con not find out how to resolve the problem.
> >> > --
> >> > Olle , O3C Patent Translations
> >>
>
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Diane Poremsky [MVP]

External


Since: Jul 28, 2005
Posts: 11450



(Msg. 6) Posted: Wed Sep 03, 2008 8:32 am
Post subject: Re: Can't find contacts from email [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> 1. Just remove one. If you remove the wrong one you can add it back and
> remove the other.

Or remove both (or all) and add the correct contacts folders back.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-request RemoveThis @lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST RemoveThis @PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


"Russ Valentine [MVP-Outlook]" <russval RemoveThis @gmail.com> wrote in message
news:3C03149A-6F87-4BA6-B06A-AC21F1DA30AA@microsoft.com...
> 1. Just remove one. If you remove the wrong one you can add it back and
> remove the other.
> 2. You can set which folder to display first in the Address Book: Tools >
> Options...
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Olle" <Olle RemoveThis @discussions.microsoft.com> wrote in message
> news:85A7A058-6442-46D7-95E8-5EEF24B706A2@microsoft.com...
>> 1. When I open Tools > > E-mail accounts .... > Change… >
>> I find two Outlook Address Books, both called
>> Contacts: Personal Folders.
>> Should I remove one ofthem? As the only option is "Remove Folder", how do
>> I
>> know which one?
>>
>> 2. I am sorry Russ, I am only a user of Oulook: How do I configure the
>> Address Book to display the valid Contacts Folder by default?
>> --
>> Olle , O3C Patent Translations
>>
>>
>> "Russ Valentine [MVP-Outlook]" skrev:
>>
>>> Those instructions work fine. Perhaps you left out a step. For example:
>>> 1. Did you remove the invalid reference to a Contacts Folder here: Tools
>>> >
>>> E-mail accounts > View or change existing directories or address books >
>>> Outlook Address Book > Change… >?
>>> 2. Did you configure the Address Book to display the valid Contacts
>>> Folder
>>> by default?
>>>
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Olle" <Olle RemoveThis @discussions.microsoft.com> wrote in message
>>> news:341F8FBA-9355-462A-AB4A-26D4FCA8D678@microsoft.com...
>>> >I am running Outlook 2003 SP3
>>> > I know this is a frequent question but I still can not solve it after
>>> > reading all I can find:
>>> > The problem appears when I try to add email addresses by clicking the
>>> > To
>>> > button in the new email: Outlook answers "The address list can not be
>>> > displayed. The Contact folder associated with the address list could
>>> > not
>>> > be
>>> > opened"
>>> > The same thing goes for ditribution lists.
>>> >
>>> > The Contact list looks OK, I can send email by marking a contact and
>>> > using
>>> > Action/New message to contact.
>>> >
>>> >
>>> > I have checked the box "Show this as an email address book in filder
>>> > list
>>> > under Properties. (opened in Folder List, right cllicking on
>>> > Contacts)
>>> >
>>> > File/Data File Management shows two files:
>>> > Archive Folders
>>> > Personal Folders
>>> >
>>> > I have followed the instructions in both
>>> > http://home.indy.rr.com/russval/addressbook.htm#Lose
>>> > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
>>> >
>>> > Still, I con not find out how to resolve the problem.
>>> > --
>>> > Olle , O3C Patent Translations
>>>
>
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