Can't delete message from outbox or inbox

External Since: Sep 16, 2004 Posts: 55

More strange discoveries. It seems that when I send emails (I tried a test
message), it sends them out but does not remove them from the outbox. It
does not download the emails that are on my mail server, but it deletes them
from the server (as it would do if it had downloaded them). As a
consequence I have lost all my emails for the past few days. serious as you
can imagine.

Help.

Huck
"Milly Staples [MVP - Outlook]" <what@ever> wrote in message
news:uTSsFMx3IHA.4856@TK2MSFTNGP02.phx.gbl...
> Display your calendar in a Table view and add the reminders column. Then
> go
> through until you find the errant reminder. Highlight it but do no open
> it,
> then press delete.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, Huck Rorick asked:
>
> | Thanks Milly. I followed your instructions and cleared the cache.
> | However, I still have the same problem. Outlook also won't let me
> | dismiss reminders.
> |
> | Any other ideas of what I might do?
> |
> | Thanks,
> |
> | Huck
> | "Milly Staples" <what@ever> wrote in message
> | news:0-qdnbZDDtI-aPPVnZ2dnUVZ_rDinZ2d@comcast.com...
> || Tools->Options->Other->Advanced->Custom Forms->Manage Forms->Clear
> || Cache.
> ||
> || --
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact.
> || How to ask a question: http://support.microsoft.com/KB/555375
> ||
> ||
> || After furious head scratching, Huck Rorick asked:
> ||
> ||| I'm using Outlook 2002. I tried running Detect and Repair. That
> ||| didn't help.
> ||| How do you clear the forms cache?
> |||
> ||| Thanks,
> |||
> ||| Huck
> ||| "Milly Staples [MVP - Outlook]" <What@ever> wrote in message
> ||| news:eLzOOng3IHA.3384@TK2MSFTNGP04.phx.gbl...
> ||| Have you tried running a Detect and Repair? Have you tried clearing
> ||| your forms cache? What version of Outlook are you using?
> |||
> ||| --
> ||| Milly Staples [MVP - Outlook]
> |||
> ||| Post all replies to the group to keep the discussion intact.
> ||| How to ask a question:
> ||| http://support.microsoft.com/KB/555375
> |||
> |||
> ||| After furious head scratching, Huck Rorick asked:
> |||
> |||| I tried to delete an email from Outbox. When I do I get the
> |||| message
> ||||
> |||| "The messaging interface has returned an unknown error. If the
> |||| problem persists, restart Outlook"
> ||||
> |||| I restart Outlook, restart the computer, but still get the same
> |||| message. If I try to move the message I also get an error. If I
> |||| try to dismiss a calendar reminder, I get the same error. I try to
> |||| delete from the Inbox and get the same error.
> ||||
> |||| Any idea what could be going on?
> ||||
> ||||
> ||||
> |||| Thanks for any help,
> ||||
> ||||
> ||||
> |||| Huck
>
>

External Since: May 03, 2008 Posts: 805

You need to reduce the size of your .pst file immediately. Use the pst crop
tool (http://www.slipstick.com/problems/repair2gbpst.asp) - once you have it
reduced. create a new .pst file in the newer unicode format (default size is
20 gigs). File->New->Outlook Data File->Personal Folders. Drag your items
from the old to the new and then close the old after making the new the
default delivery location.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375

After furious head scratching, Huck Rorick asked:

| Milly,
| I did as you said but I got the same error message and it would not
| delete the reminder. I can't delete the reminder, can't delete the
| messages in the outbox, or messsages in Drafts.
|
| I uninstalled MS Office, then reinstalled. It had the same problem.
|
| I seem to remember that Outlook 2002 had a limit on the size data
| file it could handle. Mine is 1,907,216 KB.
|
| I'm getting really desperate. Can you suggest anything else?
|
| Thanks,
|
| Huck
| "Milly Staples [MVP - Outlook]" <what@ever> wrote in message
| news:uTSsFMx3IHA.4856@TK2MSFTNGP02.phx.gbl...
|| Display your calendar in a Table view and add the reminders column.
|| Then go
|| through until you find the errant reminder. Highlight it but do no
|| open it,
|| then press delete.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Huck Rorick asked:
||
||| Thanks Milly. I followed your instructions and cleared the cache.
||| However, I still have the same problem. Outlook also won't let me
||| dismiss reminders.
|||
||| Any other ideas of what I might do?
|||
||| Thanks,
|||
||| Huck
||| "Milly Staples" <what@ever> wrote in message
||| news:0-qdnbZDDtI-aPPVnZ2dnUVZ_rDinZ2d@comcast.com...
|||| Tools->Options->Other->Advanced->Custom Forms->Manage Forms->Clear
|||| Cache.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact.
|||| How to ask a question: http://support.microsoft.com/KB/555375
||||
||||
|||| After furious head scratching, Huck Rorick asked:
||||
||||| I'm using Outlook 2002. I tried running Detect and Repair. That
||||| didn't help.
||||| How do you clear the forms cache?
|||||
||||| Thanks,
|||||
||||| Huck
||||| "Milly Staples [MVP - Outlook]" <What@ever> wrote in message
||||| news:eLzOOng3IHA.3384@TK2MSFTNGP04.phx.gbl...
||||| Have you tried running a Detect and Repair? Have you tried
||||| clearing your forms cache? What version of Outlook are you using?
|||||
||||| --
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact.
||||| How to ask a question:
||||| http://support.microsoft.com/KB/555375
|||||
|||||
||||| After furious head scratching, Huck Rorick asked:
|||||
|||||| I tried to delete an email from Outbox. When I do I get the
|||||| message
||||||
|||||| "The messaging interface has returned an unknown error. If the
|||||| problem persists, restart Outlook"
||||||
|||||| I restart Outlook, restart the computer, but still get the same
|||||| message. If I try to move the message I also get an error. If I
|||||| try to dismiss a calendar reminder, I get the same error. I try
|||||| to delete from the Inbox and get the same error.
||||||
|||||| Any idea what could be going on?
||||||
||||||
||||||
|||||| Thanks for any help,
||||||
||||||
||||||
|||||| Huck