(Msg. 1) Posted: Sun Feb 03, 2008 12:45 pm
Post subject: Using bullets or numbering button crashes Word 2003 Archived from groups: microsoft>public>word>application>errors (more info?)
During the last day or two, whenever I use one of the toolbar buttons for
bullets or numbering in Word 2003, the program crashes. After file recovery,
sometimes the buttons work but more often than not, they crash the program
yet again. I tried deleting normal.dot so Word would recreate it, but that
didn't seem to help.
(Msg. 2) Posted: Sun Feb 03, 2008 8:18 pm
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
If Word crashes each time you use Bullets/Number then you may have a corrupt
key in the Registry. That's where the Bullets/Numbering settings are stored,
not your Normal template.
In this situation you may want to use the Registry/Export Registry file
command and export your selected branch. That way if you find the change
wasn't necessary or incorrect, you can merge the deleted branch back to to
the Registry by double-clicking the resulting file.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
"gingerpeach123" <gingerpeach123.TakeThisOut@discussions.microsoft.com> wrote in message
news:311C64B1-440B-4449-9ABE-F9A677DDC802@microsoft.com...
> During the last day or two, whenever I use one of the toolbar buttons for
> bullets or numbering in Word 2003, the program crashes. After file
> recovery,
> sometimes the buttons work but more often than not, they crash the program
> yet again. I tried deleting normal.dot so Word would recreate it, but that
> didn't seem to help.
>
> Any ideas what I can try? Thanks!
(Msg. 3) Posted: Sun Feb 03, 2008 10:19 pm
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
That is usually a sign that you have a corrupt or incompatible printer
driver. Check that you have the latest printer driver from the support site
for your printer and then delete and reinstall the printer.
--
Terry Farrell - MSWord MVP
"gingerpeach123" <gingerpeach123 DeleteThis @discussions.microsoft.com> wrote in message
news:311C64B1-440B-4449-9ABE-F9A677DDC802@microsoft.com...
> During the last day or two, whenever I use one of the toolbar buttons for
> bullets or numbering in Word 2003, the program crashes. After file
> recovery,
> sometimes the buttons work but more often than not, they crash the program
> yet again. I tried deleting normal.dot so Word would recreate it, but that
> didn't seem to help.
>
> Any ideas what I can try? Thanks!
(Msg. 4) Posted: Mon Feb 04, 2008 6:19 pm
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks, Beth! This worked for me, and my bullets and numbers are back in
business.
One thing I should mention is that when was drilling down to find the
registry key you described, I also found a key related to a printer I had
deleted (per Terry's suggestion in this thread). I exported and then deleted
both keys, so I can't say for sure which did the trick, but as I said, I'm
back in business.
> If Word crashes each time you use Bullets/Number then you may have a corrupt
> key in the Registry. That's where the Bullets/Numbering settings are stored,
> not your Normal template. >
> In the Registry drill down to:
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\List Gallery Presets
>
> and delete the Gallery Presets key.
>
> In this situation you may want to use the Registry/Export Registry file
> command and export your selected branch. That way if you find the change
> wasn't necessary or incorrect, you can merge the deleted branch back to to
> the Registry by double-clicking the resulting file.
>
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email cannot be acknowledged.
>
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Coauthor of Word 2007 Inside Out:
> http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook >
> Word FAQ: http://mvps.org/word > TechTrax eZine: http://mousetrax.com/techtrax/ > MVP FAQ site: http://mvps.org/ >
> "gingerpeach123" <gingerpeach123.TakeThisOut@discussions.microsoft.com> wrote in message
> news:311C64B1-440B-4449-9ABE-F9A677DDC802@microsoft.com...
> > During the last day or two, whenever I use one of the toolbar buttons for
> > bullets or numbering in Word 2003, the program crashes. After file
> > recovery,
> > sometimes the buttons work but more often than not, they crash the program
> > yet again. I tried deleting normal.dot so Word would recreate it, but that
> > didn't seem to help.
> >
> > Any ideas what I can try? Thanks!
>
>
>
(Msg. 5) Posted: Mon Feb 04, 2008 8:53 pm
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Glad to hear the problem is resolved, Betsy. Thanks for the update.
The key for your printer holds information such as the Envelope feed and
options when printing envelopes rather than information about the printer
itself. So if you no longer use that printer then it contained unneeded
information anyway. But if you ever do use the printer you might find you
need to adjust the Envelope options again if you ever previously adjusted
them, which isn't a big deal.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
"gingerpeach123" <gingerpeach123 RemoveThis @discussions.microsoft.com> wrote in message
news:D21EFEFD-1B39-4A41-B0D6-90413163DB07@microsoft.com...
> Thanks, Beth! This worked for me, and my bullets and numbers are back in
> business.
>
> One thing I should mention is that when was drilling down to find the
> registry key you described, I also found a key related to a printer I had
> deleted (per Terry's suggestion in this thread). I exported and then
> deleted
> both keys, so I can't say for sure which did the trick, but as I said, I'm
> back in business.
>
> As a relative newbie to registries and keys, I found this Guided Help on
> the
> topic extremely helpful:
> http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B322756 >
> Thanks again!
>
> gingerpeach123
> =======================
>
> "Beth Melton" wrote:
>
>> If Word crashes each time you use Bullets/Number then you may have a
>> corrupt
>> key in the Registry. That's where the Bullets/Numbering settings are
>> stored,
>> not your Normal template. >>
>> In the Registry drill down to:
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\List Gallery
>> Presets
>>
>> and delete the Gallery Presets key.
>>
>> In this situation you may want to use the Registry/Export Registry file
>> command and export your selected branch. That way if you find the change
>> wasn't necessary or incorrect, you can merge the deleted branch back to
>> to
>> the Registry by double-clicking the resulting file.
>>
>> Please post all follow-up questions to the newsgroup. Requests for
>> assistance by email cannot be acknowledged.
>>
>>
>> ~~~~~~~~~~~~~~~
>> Beth Melton
>> Microsoft Office MVP
>>
>> Coauthor of Word 2007 Inside Out:
>> http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook >>
>> Word FAQ: http://mvps.org/word >> TechTrax eZine: http://mousetrax.com/techtrax/ >> MVP FAQ site: http://mvps.org/ >>
>> "gingerpeach123" <gingerpeach123 RemoveThis @discussions.microsoft.com> wrote in
>> message
>> news:311C64B1-440B-4449-9ABE-F9A677DDC802@microsoft.com...
>> > During the last day or two, whenever I use one of the toolbar buttons
>> > for
>> > bullets or numbering in Word 2003, the program crashes. After file
>> > recovery,
>> > sometimes the buttons work but more often than not, they crash the
>> > program
>> > yet again. I tried deleting normal.dot so Word would recreate it, but
>> > that
>> > didn't seem to help.
>> >
>> > Any ideas what I can try? Thanks!
>>
>>
>>
(Msg. 6) Posted: Sat Feb 09, 2008 8:15 am
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi, Beth--
I have the same problem as gingerpeach, but when I look in the List Gallery
Presets folder I don't see anything that looks like Gallery Presets key. All
I see are 8 icons with the following labels:
(default)
Data 1 - Data 6
Picture Bullets
Any suggestions?
Len Neufeld
"Beth Melton" wrote:
> If Word crashes each time you use Bullets/Number then you may have a corrupt
> key in the Registry. That's where the Bullets/Numbering settings are stored,
> not your Normal template. >
> In the Registry drill down to:
>
> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\List Gallery Presets
>
> and delete the Gallery Presets key.
>
> In this situation you may want to use the Registry/Export Registry file
> command and export your selected branch. That way if you find the change
> wasn't necessary or incorrect, you can merge the deleted branch back to to
> the Registry by double-clicking the resulting file.
>
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email cannot be acknowledged.
>
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Coauthor of Word 2007 Inside Out:
> http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook >
> Word FAQ: http://mvps.org/word > TechTrax eZine: http://mousetrax.com/techtrax/ > MVP FAQ site: http://mvps.org/ >
> "gingerpeach123" <gingerpeach123 DeleteThis @discussions.microsoft.com> wrote in message
> news:311C64B1-440B-4449-9ABE-F9A677DDC802@microsoft.com...
> > During the last day or two, whenever I use one of the toolbar buttons for
> > bullets or numbering in Word 2003, the program crashes. After file
> > recovery,
> > sometimes the buttons work but more often than not, they crash the program
> > yet again. I tried deleting normal.dot so Word would recreate it, but that
> > didn't seem to help.
> >
> > Any ideas what I can try? Thanks!
>
>
>
(Msg. 7) Posted: Sun Feb 10, 2008 9:29 am
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
It looks like I omitted "List" when referring to the key in my reply. Sorry
about that. Try renaming the List Gallery Presets 'folder', which is
referred to as a 'key' in the Registry.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
"Len Neufeld" <Len Neufeld RemoveThis @discussions.microsoft.com> wrote in message
news:990B3B28-86FE-4FB8-B7BF-C795B2411EF0@microsoft.com...
> Hi, Beth--
>
> I have the same problem as gingerpeach, but when I look in the List
> Gallery
> Presets folder I don't see anything that looks like Gallery Presets key.
> All
> I see are 8 icons with the following labels:
>
> (default)
> Data 1 - Data 6
> Picture Bullets
>
> Any suggestions?
>
> Len Neufeld
>
> "Beth Melton" wrote:
>
>> If Word crashes each time you use Bullets/Number then you may have a
>> corrupt
>> key in the Registry. That's where the Bullets/Numbering settings are
>> stored,
>> not your Normal template. >>
>> In the Registry drill down to:
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\List Gallery
>> Presets
>>
>> and delete the Gallery Presets key.
>>
>> In this situation you may want to use the Registry/Export Registry file
>> command and export your selected branch. That way if you find the change
>> wasn't necessary or incorrect, you can merge the deleted branch back to
>> to
>> the Registry by double-clicking the resulting file.
(Msg. 8) Posted: Sun Jul 13, 2008 9:26 am
Post subject: Re: Using bullets or numbering button crashes Word 2003 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
The same issue happened with me, and the Google search took me to this article.
Beth, your solution helped. I removed the key suggested by you and back in
the bullets and numbering business, which I like so much to organize my docs.
All times are: Eastern Time (US & Canada) (change) Goto page 1, 2, 3, 4, 5
Page 1 of 5
You can post new topics in this forum You can reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Home
Forums
Home
FAQ
Profile
Private Messages
Log in
Office