(Msg. 1) Posted: Fri Oct 10, 2008 7:12 am
Post subject: Can I assign series of tasks to a contact with BCM 2007? Archived from groups: microsoft>public>outlook>bcm (more info?)
When you get a new lead (contact) it would be great to assign a series of
activities including phone follow-up, email, handwritten notes, sending
interesting articles, etc.
(Msg. 2) Posted: Mon Nov 10, 2008 1:47 pm
Post subject: RE: Can I assign series of tasks to a contact with BCM 2007? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
You can always link any business record in outlook to bcm by using Link to
Record button on the Business Contact manager toolbar
Thanks
Vinit [MSFT]
"drucker" wrote:
> When you get a new lead (contact) it would be great to assign a series of
> activities including phone follow-up, email, handwritten notes, sending
> interesting articles, etc.
>
> Is this possible?
(Msg. 3) Posted: Fri Dec 19, 2008 8:23 am
Post subject: RE: Can I assign series of tasks to a contact with BCM 2007? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
drucker,
there is no built-in way to create something of a "workflow" to assign a
series of different tasks. This kind of functionality is present (in spades)
in MS CRM Dynamics 4.0.
To accomplish something similar in BCM is a more manual process.
Consider manually defining a set of interations you want to have occur...per
your list. Then, for each contact, create a recurring appointment for the
item....for instance. "send interesting article" every 6 months.
It IS possible to create something like this programmatically but I have not
done so nor have I seen anything like this except for a few examples on the
BCM Team Blog.
If you have any developer experience, you can probably use that example to
get yourself pointed in the right direction.
Ken
"drucker" wrote:
> When you get a new lead (contact) it would be great to assign a series of
> activities including phone follow-up, email, handwritten notes, sending
> interesting articles, etc.
>
> Is this possible?
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