(Msg. 1) Posted: Tue Feb 12, 2008 9:46 am
Post subject: XP pro Outlook 07 crash Archived from groups: microsoft>public>outlook>installation (more info?)
Background: MS office Pro Ver: 12.0.6215.1000
XP pro SP2
Outlook connector for my Hotmail and other webmail
AVG for anti-virus
NOT an acer
Home built
When attempting to open outlook it immidiately shuts down and sends the
error report. What I've noticed is that it gets to about 83% on the send and
receive before shutting down. I have run the office diagnostic tool, searched
for updates, searched the knowledge base, and tried to google info from event
viewer with no leads.
(Msg. 2) Posted: Tue Feb 12, 2008 11:51 am
Post subject: Re: XP pro Outlook 07 crash [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Is AVG scanning email? If so, this is a No-No. Uninstall AVG, do a
re-install WITHOUT the email scanning module and see if the problem
persists.
Hal
--
Hal Hostetler, CPBE -- hhh.TakeThisOut@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
"Jman594" <Jman594.TakeThisOut@discussions.microsoft.com> wrote in message
news:0683C2DF-31AE-4424-A6C8-86A7D04D9A86@microsoft.com...
> Background: MS office Pro Ver: 12.0.6215.1000
> XP pro SP2
> Outlook connector for my Hotmail and other webmail
> AVG for anti-virus
> NOT an acer
> Home built
> When attempting to open outlook it immidiately shuts down and sends the
> error report. What I've noticed is that it gets to about 83% on the send
and
> receive before shutting down. I have run the office diagnostic tool,
searched
> for updates, searched the knowledge base, and tried to google info from
event
> viewer with no leads.
>
> Event viewer puts out these two things:
>
> Error:
> Event Type: Error
> Event Source: Microsoft Office 12
> Event Category: None
> Event ID: 1000
> Date: 2/12/2008
> Time: 10:48:50 AM
> User: N/A
> Computer: OFFICE2
> Description:
> Faulting application outlook.exe, version 12.0.6212.1000, stamp 46e03e45,
> faulting module msvcr80.dll, version 8.0.50727.1433, stamp 471eb5ae,
debug?
> 0, fault address 0x00014c23.
>
> ***AND***
>
> Event Type: Information
> Event Source: Microsoft Office 12
> Event Category: None
> Event ID: 1001
> Date: 2/12/2008
> Time: 10:48:59 AM
> User: N/A
> Computer: OFFICE2
> Description:
> Bucket 591305095, bucket table 1, faulting application outlook.exe,
version
> 12.0.6212.1000, stamp 46e03e45, faulting module msvcr80.dll, version
> 8.0.50727.1433, stamp 471eb5ae, debug? 0, fault address 0x00014c23.
>
> I am lost now and at the end of my abilities to troubleshoot. PLEASE
HELP!!!
>
(Msg. 3) Posted: Tue Feb 12, 2008 11:51 am
Post subject: Re: XP pro Outlook 07 crash [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I disabled the AVG and that did nothing. I did download msvcr80.dll and put
it in the system32 folder which did nothing, however when I downloaded and
installed Microsoft Visual C++ 2005 Redistributable Package (x86), and
started outlook again, it didn't crash. I just did this less than one min ago
and received an email that this post had been answered. I don't know how long
it will last.
After looking at the event viewer, I noticed that there are a whole lot of
errors with .net frameworks. It appears that I have 3.0 installed though and
there were no errors concerning that, however all of the updates for earlier
versions failed. (from windows update)
What could be happening?
"Hal Hostetler [MVP P/I]" wrote:
> Is AVG scanning email? If so, this is a No-No. Uninstall AVG, do a
> re-install WITHOUT the email scanning module and see if the problem
> persists.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh DeleteThis @kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com >
> "Jman594" <Jman594 DeleteThis @discussions.microsoft.com> wrote in message
> news:0683C2DF-31AE-4424-A6C8-86A7D04D9A86@microsoft.com...
> > Background: MS office Pro Ver: 12.0.6215.1000
> > XP pro SP2
> > Outlook connector for my Hotmail and other webmail
> > AVG for anti-virus
> > NOT an acer
> > Home built
> > When attempting to open outlook it immidiately shuts down and sends the
> > error report. What I've noticed is that it gets to about 83% on the send
> and
> > receive before shutting down. I have run the office diagnostic tool,
> searched
> > for updates, searched the knowledge base, and tried to google info from
> event
> > viewer with no leads.
> >
> > Event viewer puts out these two things:
> >
> > Error:
> > Event Type: Error
> > Event Source: Microsoft Office 12
> > Event Category: None
> > Event ID: 1000
> > Date: 2/12/2008
> > Time: 10:48:50 AM
> > User: N/A
> > Computer: OFFICE2
> > Description:
> > Faulting application outlook.exe, version 12.0.6212.1000, stamp 46e03e45,
> > faulting module msvcr80.dll, version 8.0.50727.1433, stamp 471eb5ae,
> debug?
> > 0, fault address 0x00014c23.
> >
> > ***AND***
> >
> > Event Type: Information
> > Event Source: Microsoft Office 12
> > Event Category: None
> > Event ID: 1001
> > Date: 2/12/2008
> > Time: 10:48:59 AM
> > User: N/A
> > Computer: OFFICE2
> > Description:
> > Bucket 591305095, bucket table 1, faulting application outlook.exe,
> version
> > 12.0.6212.1000, stamp 46e03e45, faulting module msvcr80.dll, version
> > 8.0.50727.1433, stamp 471eb5ae, debug? 0, fault address 0x00014c23.
> >
> > I am lost now and at the end of my abilities to troubleshoot. PLEASE
> HELP!!!
> >
>
>
>
(Msg. 4) Posted: Tue Feb 12, 2008 12:15 pm
Post subject: Re: XP pro Outlook 07 crash [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
The only time I had that happen, it involved .NET 1.0. Updates and SP1 (for
..NET 1.0) wouldn't install. It turns out that the original installation of
1.0 was damaged and this prevented any updates from installing. Further,
the damaged installation wouldn't un-install. I had to get the Windows
Installer Cleanup Utility, remove .NET 1.0, and reinstall it. SP1 and
updates would install after that.
Hal
--
Hal Hostetler, CPBE -- hhh.RemoveThis@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
"Jman594" <Jman594.RemoveThis@discussions.microsoft.com> wrote in message
news:69B839FE-97BD-4ED4-9EB2-60EFABDCAC51@microsoft.com...
> I disabled the AVG and that did nothing. I did download msvcr80.dll and
put
> it in the system32 folder which did nothing, however when I downloaded and
> installed Microsoft Visual C++ 2005 Redistributable Package (x86), and
> started outlook again, it didn't crash. I just did this less than one min
ago
> and received an email that this post had been answered. I don't know how
long
> it will last.
>
> After looking at the event viewer, I noticed that there are a whole lot of
> errors with .net frameworks. It appears that I have 3.0 installed though
and
> there were no errors concerning that, however all of the updates for
earlier
> versions failed. (from windows update)
>
> What could be happening?
>
> "Hal Hostetler [MVP P/I]" wrote:
>
> > Is AVG scanning email? If so, this is a No-No. Uninstall AVG, do a
> > re-install WITHOUT the email scanning module and see if the problem
> > persists.
> >
> > Hal
> > --
> > Hal Hostetler, CPBE -- hhh.RemoveThis@kvoa.com
> > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > http://www.kvoa.com -- "When News breaks, we fix it!"
> > KVOA Television, Tucson, AZ. NBC Channel 4
> > Live at Hot Licks - www.badnewsbluesband.com > >
> > "Jman594" <Jman594.RemoveThis@discussions.microsoft.com> wrote in message
> > news:0683C2DF-31AE-4424-A6C8-86A7D04D9A86@microsoft.com...
> > > Background: MS office Pro Ver: 12.0.6215.1000
> > > XP pro SP2
> > > Outlook connector for my Hotmail and other webmail
> > > AVG for anti-virus
> > > NOT an acer
> > > Home built
> > > When attempting to open outlook it immidiately shuts down and sends
the
> > > error report. What I've noticed is that it gets to about 83% on the
send
> > and
> > > receive before shutting down. I have run the office diagnostic tool,
> > searched
> > > for updates, searched the knowledge base, and tried to google info
from
> > event
> > > viewer with no leads.
> > >
> > > Event viewer puts out these two things:
> > >
> > > Error:
> > > Event Type: Error
> > > Event Source: Microsoft Office 12
> > > Event Category: None
> > > Event ID: 1000
> > > Date: 2/12/2008
> > > Time: 10:48:50 AM
> > > User: N/A
> > > Computer: OFFICE2
> > > Description:
> > > Faulting application outlook.exe, version 12.0.6212.1000, stamp
46e03e45,
> > > faulting module msvcr80.dll, version 8.0.50727.1433, stamp 471eb5ae,
> > debug?
> > > 0, fault address 0x00014c23.
> > >
> > > ***AND***
> > >
> > > Event Type: Information
> > > Event Source: Microsoft Office 12
> > > Event Category: None
> > > Event ID: 1001
> > > Date: 2/12/2008
> > > Time: 10:48:59 AM
> > > User: N/A
> > > Computer: OFFICE2
> > > Description:
> > > Bucket 591305095, bucket table 1, faulting application outlook.exe,
> > version
> > > 12.0.6212.1000, stamp 46e03e45, faulting module msvcr80.dll, version
> > > 8.0.50727.1433, stamp 471eb5ae, debug? 0, fault address 0x00014c23.
> > >
> > > I am lost now and at the end of my abilities to troubleshoot. PLEASE
> > HELP!!!
> > >
> >
> >
> >
(Msg. 5) Posted: Tue Feb 12, 2008 12:15 pm
Post subject: Re: XP pro Outlook 07 crash [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
We recommend that you do not use this utility with 2007 Office system products.
Does this mean I should stay away, or just not use it on Office products.
Will it let me select only .net frameworks?
"Hal Hostetler [MVP P/I]" wrote:
> The only time I had that happen, it involved .NET 1.0. Updates and SP1 (for
> ..NET 1.0) wouldn't install. It turns out that the original installation of
> 1.0 was damaged and this prevented any updates from installing. Further,
> the damaged installation wouldn't un-install. I had to get the Windows
> Installer Cleanup Utility, remove .NET 1.0, and reinstall it. SP1 and
> updates would install after that.
>
> http://support.microsoft.com/kb/290301 > Description of the Windows Installer CleanUp Utility
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh.TakeThisOut@kvoa.com
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com >
> "Jman594" <Jman594.TakeThisOut@discussions.microsoft.com> wrote in message
> news:69B839FE-97BD-4ED4-9EB2-60EFABDCAC51@microsoft.com...
> > I disabled the AVG and that did nothing. I did download msvcr80.dll and
> put
> > it in the system32 folder which did nothing, however when I downloaded and
> > installed Microsoft Visual C++ 2005 Redistributable Package (x86), and
> > started outlook again, it didn't crash. I just did this less than one min
> ago
> > and received an email that this post had been answered. I don't know how
> long
> > it will last.
> >
> > After looking at the event viewer, I noticed that there are a whole lot of
> > errors with .net frameworks. It appears that I have 3.0 installed though
> and
> > there were no errors concerning that, however all of the updates for
> earlier
> > versions failed. (from windows update)
> >
> > What could be happening?
> >
> > "Hal Hostetler [MVP P/I]" wrote:
> >
> > > Is AVG scanning email? If so, this is a No-No. Uninstall AVG, do a
> > > re-install WITHOUT the email scanning module and see if the problem
> > > persists.
> > >
> > > Hal
> > > --
> > > Hal Hostetler, CPBE -- hhh.TakeThisOut@kvoa.com
> > > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > > http://www.kvoa.com -- "When News breaks, we fix it!"
> > > KVOA Television, Tucson, AZ. NBC Channel 4
> > > Live at Hot Licks - www.badnewsbluesband.com > > >
> > > "Jman594" <Jman594.TakeThisOut@discussions.microsoft.com> wrote in message
> > > news:0683C2DF-31AE-4424-A6C8-86A7D04D9A86@microsoft.com...
> > > > Background: MS office Pro Ver: 12.0.6215.1000
> > > > XP pro SP2
> > > > Outlook connector for my Hotmail and other webmail
> > > > AVG for anti-virus
> > > > NOT an acer
> > > > Home built
> > > > When attempting to open outlook it immidiately shuts down and sends
> the
> > > > error report. What I've noticed is that it gets to about 83% on the
> send
> > > and
> > > > receive before shutting down. I have run the office diagnostic tool,
> > > searched
> > > > for updates, searched the knowledge base, and tried to google info
> from
> > > event
> > > > viewer with no leads.
> > > >
> > > > Event viewer puts out these two things:
> > > >
> > > > Error:
> > > > Event Type: Error
> > > > Event Source: Microsoft Office 12
> > > > Event Category: None
> > > > Event ID: 1000
> > > > Date: 2/12/2008
> > > > Time: 10:48:50 AM
> > > > User: N/A
> > > > Computer: OFFICE2
> > > > Description:
> > > > Faulting application outlook.exe, version 12.0.6212.1000, stamp
> 46e03e45,
> > > > faulting module msvcr80.dll, version 8.0.50727.1433, stamp 471eb5ae,
> > > debug?
> > > > 0, fault address 0x00014c23.
> > > >
> > > > ***AND***
> > > >
> > > > Event Type: Information
> > > > Event Source: Microsoft Office 12
> > > > Event Category: None
> > > > Event ID: 1001
> > > > Date: 2/12/2008
> > > > Time: 10:48:59 AM
> > > > User: N/A
> > > > Computer: OFFICE2
> > > > Description:
> > > > Bucket 591305095, bucket table 1, faulting application outlook.exe,
> > > version
> > > > 12.0.6212.1000, stamp 46e03e45, faulting module msvcr80.dll, version
> > > > 8.0.50727.1433, stamp 471eb5ae, debug? 0, fault address 0x00014c23.
> > > >
> > > > I am lost now and at the end of my abilities to troubleshoot. PLEASE
> > > HELP!!!
> > > >
> > >
> > >
> > >
>
>
>
(Msg. 6) Posted: Tue Feb 12, 2008 12:49 pm
Post subject: Re: XP pro Outlook 07 crash [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
It means don't use it on Office 2007; you'll be using it on .NET if anything
at all. The utility allows you to select and remove anything that was
installed with the Windows Installer.
Hal
--
Hal Hostetler, CPBE -- hhh RemoveThis @kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
"Jman594" <Jman594 RemoveThis @discussions.microsoft.com> wrote in message
news:A582782B-884E-4591-8211-42F02749A8C8@microsoft.com...
> We recommend that you do not use this utility with 2007 Office system
products.
> Does this mean I should stay away, or just not use it on Office products.
> Will it let me select only .net frameworks?
>
> "Hal Hostetler [MVP P/I]" wrote:
>
> > The only time I had that happen, it involved .NET 1.0. Updates and SP1
(for
> > ..NET 1.0) wouldn't install. It turns out that the original
installation of
> > 1.0 was damaged and this prevented any updates from installing.
Further,
> > the damaged installation wouldn't un-install. I had to get the Windows
> > Installer Cleanup Utility, remove .NET 1.0, and reinstall it. SP1 and
> > updates would install after that.
> >
> > http://support.microsoft.com/kb/290301 > > Description of the Windows Installer CleanUp Utility
> >
> > Hal
> > --
> > Hal Hostetler, CPBE -- hhh RemoveThis @kvoa.com
> > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > http://www.kvoa.com -- "When News breaks, we fix it!"
> > KVOA Television, Tucson, AZ. NBC Channel 4
> > Live at Hot Licks - www.badnewsbluesband.com > >
> > "Jman594" <Jman594 RemoveThis @discussions.microsoft.com> wrote in message
> > news:69B839FE-97BD-4ED4-9EB2-60EFABDCAC51@microsoft.com...
> > > I disabled the AVG and that did nothing. I did download msvcr80.dll
and
> > put
> > > it in the system32 folder which did nothing, however when I downloaded
and
> > > installed Microsoft Visual C++ 2005 Redistributable Package (x86), and
> > > started outlook again, it didn't crash. I just did this less than one
min
> > ago
> > > and received an email that this post had been answered. I don't know
how
> > long
> > > it will last.
> > >
> > > After looking at the event viewer, I noticed that there are a whole
lot of
> > > errors with .net frameworks. It appears that I have 3.0 installed
though
> > and
> > > there were no errors concerning that, however all of the updates for
> > earlier
> > > versions failed. (from windows update)
> > >
> > > What could be happening?
> > >
> > > "Hal Hostetler [MVP P/I]" wrote:
> > >
> > > > Is AVG scanning email? If so, this is a No-No. Uninstall AVG, do a
> > > > re-install WITHOUT the email scanning module and see if the problem
> > > > persists.
> > > >
> > > > Hal
> > > > --
> > > > Hal Hostetler, CPBE -- hhh RemoveThis @kvoa.com
> > > > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > > > http://www.kvoa.com -- "When News breaks, we fix it!"
> > > > KVOA Television, Tucson, AZ. NBC Channel 4
> > > > Live at Hot Licks - www.badnewsbluesband.com > > > >
> > > > "Jman594" <Jman594 RemoveThis @discussions.microsoft.com> wrote in message
> > > > news:0683C2DF-31AE-4424-A6C8-86A7D04D9A86@microsoft.com...
> > > > > Background: MS office Pro Ver: 12.0.6215.1000
> > > > > XP pro SP2
> > > > > Outlook connector for my Hotmail and other webmail
> > > > > AVG for anti-virus
> > > > > NOT an acer
> > > > > Home built
> > > > > When attempting to open outlook it immidiately shuts down and
sends
> > the
> > > > > error report. What I've noticed is that it gets to about 83% on
the
> > send
> > > > and
> > > > > receive before shutting down. I have run the office diagnostic
tool,
> > > > searched
> > > > > for updates, searched the knowledge base, and tried to google info
> > from
> > > > event
> > > > > viewer with no leads.
> > > > >
> > > > > Event viewer puts out these two things:
> > > > >
> > > > > Error:
> > > > > Event Type: Error
> > > > > Event Source: Microsoft Office 12
> > > > > Event Category: None
> > > > > Event ID: 1000
> > > > > Date: 2/12/2008
> > > > > Time: 10:48:50 AM
> > > > > User: N/A
> > > > > Computer: OFFICE2
> > > > > Description:
> > > > > Faulting application outlook.exe, version 12.0.6212.1000, stamp
> > 46e03e45,
> > > > > faulting module msvcr80.dll, version 8.0.50727.1433, stamp
471eb5ae,
> > > > debug?
> > > > > 0, fault address 0x00014c23.
> > > > >
> > > > > ***AND***
> > > > >
> > > > > Event Type: Information
> > > > > Event Source: Microsoft Office 12
> > > > > Event Category: None
> > > > > Event ID: 1001
> > > > > Date: 2/12/2008
> > > > > Time: 10:48:59 AM
> > > > > User: N/A
> > > > > Computer: OFFICE2
> > > > > Description:
> > > > > Bucket 591305095, bucket table 1, faulting application
outlook.exe,
> > > > version
> > > > > 12.0.6212.1000, stamp 46e03e45, faulting module msvcr80.dll,
version
> > > > > 8.0.50727.1433, stamp 471eb5ae, debug? 0, fault address
0x00014c23.
> > > > >
> > > > > I am lost now and at the end of my abilities to troubleshoot.
PLEASE
> > > > HELP!!!
> > > > >
> > > >
> > > >
> > > >
> >
> >
> >
All times are: Eastern Time (US & Canada) (change)
Page 1 of 1
You can post new topics in this forum You can reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Home
Forums
Home
FAQ
Profile
Private Messages
Log in
Office