Word Crashes Evertime I Close It plus problem opening word..

External Since: Jul 03, 2008 Posts: 1

I have Office 2007 on Vista Ultimate and Word crashes evertime I close it,
and then restarts Word. Office Diagnostics give me no errors.

I also cannot open Word files by clicking on their icon, or by clicking on
them as an attachment in Office. I have to open Word and select File -> Open
which is the only way I can open any Word file. This is more recent than the
above mentioned crashing error.

The only thing I have done recently is install AVAST antivirus software.
Any ideas? Thanks in advance.

External Since: Dec 08, 2003 Posts: 3547

You have an HP Printer?

This is a known HP driver problem. You need to switch to a different default
printer and only select the HP printer when you need to use it.

Please report this to HP as so far they have refused to fix their bug.

--
Terry Farrell - MSWord MVP

"ouzome" <ouzome.TakeThisOut@discussions.microsoft.com> wrote in message
news:CD798B2F-9EC3-4279-BD0C-BE16E841C12A@microsoft.com...
>I have Office 2007 on Vista Ultimate and Word crashes evertime I close it,
> and then restarts Word. Office Diagnostics give me no errors.
>
> I also cannot open Word files by clicking on their icon, or by clicking on
> them as an attachment in Office. I have to open Word and select File ->
> Open
> which is the only way I can open any Word file. This is more recent than
> the
> above mentioned crashing error.
>
> The only thing I have done recently is install AVAST antivirus software.
> Any ideas? Thanks in advance.