(Msg. 1) Posted: Thu Aug 14, 2008 1:20 pm
Post subject: Word 2007 merge to email limitations? Archived from groups: microsoft>public>word>mailmerge>fields (more info?)
We have a database of around 20,000 employees. Once a month we need to send
each employee an email with the status of an incentive program they're
eligible for. We just upgraded to Office 2007 Enterprise. Last month, using
Office 2003, the merge to email took maybe two hours. This month, the merge
fails after 700 or 800 records with a "not enough memory" error from Word.
Looking at task manager, I see that winword.exe is taking up nearly 1.6 gig
of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is there
some kind of memory leak going on here? Whatever the case, we can't keep
breaking up the merge (which is an Excel spreadsheet) into 700 record
batches. Service Pack 1 is not installed. Would installing that maybe help?
Or is a 20,000 row merge to email just too much for Word/Outlook, and should
we look for a mass email solution?
(Msg. 2) Posted: Fri Aug 15, 2008 1:53 am
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi Glen:
I too am very interested in this response. Every mass mail programme
we have looked at involves uploading a file to a web based service,
and none have been easy to simplay replace an existing fdat source, so
you end up with many databases. Hope you get some answers
Cheers
Cathy
On Aug 15, 5:20 am, GlenH <Gl... DeleteThis @discussions.microsoft.com> wrote:
> We have a database of around 20,000 employees. Once a month we need to send
> each employee an email with the status of an incentive program they're
> eligible for. We just upgraded to Office 2007 Enterprise. Last month, using
> Office 2003, the merge to email took maybe two hours. This month, the merge
> fails after 700 or 800 records with a "not enough memory" error from Word..
> Looking at task manager, I see that winword.exe is taking up nearly 1.6 gig
> of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is there
> some kind of memory leak going on here? Whatever the case, we can't keep
> breaking up the merge (which is an Excel spreadsheet) into 700 record
> batches. Service Pack 1 is not installed. Would installing that maybe help?
>
> Or is a 20,000 row merge to email just too much for Word/Outlook, and should
> we look for a mass email solution?
>
> Glen
(Msg. 3) Posted: Thu Aug 21, 2008 3:21 pm
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I've myself noticed this issue of longer than usual mail merges. Upon further
inspection, I've noticed that email sent through a mail merge in Word
2007/Outlook 2007 take up almost a megabyte per message, which is ridiculous.
Any suggestions on how to rectify this issue is appreciated.
"Cathy.Allington@yougrow.com.au" wrote:
> Hi Glen:
> I too am very interested in this response. Every mass mail programme
> we have looked at involves uploading a file to a web based service,
> and none have been easy to simplay replace an existing fdat source, so
> you end up with many databases. Hope you get some answers
> Cheers
> Cathy
>
> On Aug 15, 5:20 am, GlenH <Gl....RemoveThis@discussions.microsoft.com> wrote:
> > We have a database of around 20,000 employees. Once a month we need to send
> > each employee an email with the status of an incentive program they're
> > eligible for. We just upgraded to Office 2007 Enterprise. Last month, using
> > Office 2003, the merge to email took maybe two hours. This month, the merge
> > fails after 700 or 800 records with a "not enough memory" error from Word..
> > Looking at task manager, I see that winword.exe is taking up nearly 1.6 gig
> > of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is there
> > some kind of memory leak going on here? Whatever the case, we can't keep
> > breaking up the merge (which is an Excel spreadsheet) into 700 record
> > batches. Service Pack 1 is not installed. Would installing that maybe help?
> >
> > Or is a 20,000 row merge to email just too much for Word/Outlook, and should
> > we look for a mass email solution?
> >
> > Glen
>
>
(Msg. 4) Posted: Fri Aug 22, 2008 12:24 am
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Are you merging to HTML format?
If so, the issue of Word hanging etc. has come up more than once and has
been reported. What will happen as a result I do not know. Your description
is slightly different (crash rather than hang), so may not be the same
problem - since you are an Enterprise user it may well have more effect if
you can report this directly to the appropriate Microsoft support channel in
your country/region. (Here, we're just volunteers)
"GlenH" <GlenH.TakeThisOut@discussions.microsoft.com> wrote in message
news:0385B636-5973-42FC-9F94-245B1F9E92E2@microsoft.com...
> We have a database of around 20,000 employees. Once a month we need to
> send
> each employee an email with the status of an incentive program they're
> eligible for. We just upgraded to Office 2007 Enterprise. Last month,
> using
> Office 2003, the merge to email took maybe two hours. This month, the
> merge
> fails after 700 or 800 records with a "not enough memory" error from Word.
> Looking at task manager, I see that winword.exe is taking up nearly 1.6
> gig
> of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is there
> some kind of memory leak going on here? Whatever the case, we can't keep
> breaking up the merge (which is an Excel spreadsheet) into 700 record
> batches. Service Pack 1 is not installed. Would installing that maybe
> help?
>
> Or is a 20,000 row merge to email just too much for Word/Outlook, and
> should
> we look for a mass email solution?
>
> Glen
(Msg. 5) Posted: Tue Aug 26, 2008 12:29 pm
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I've experienced this problem at my organization as well. When running the
mail merge to email process, the workstation first consumes all physical
memory then consumes all of the page file before stopping.
Increasing the page file size actually produced worse results. We're going
to add more physical memory to the machine.
We've opened a case with Microsoft. Their initial suggestion was to verify
that the user had permissions to write to
C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files or
the parallel location on XP. Our users are not admins on their workstations,
so I'm going to test this hypothesis.
"Ryan" wrote:
> I've myself noticed this issue of longer than usual mail merges. Upon further
> inspection, I've noticed that email sent through a mail merge in Word
> 2007/Outlook 2007 take up almost a megabyte per message, which is ridiculous.
> Any suggestions on how to rectify this issue is appreciated.
>
> "Cathy.Allington@yougrow.com.au" wrote:
>
> > Hi Glen:
> > I too am very interested in this response. Every mass mail programme
> > we have looked at involves uploading a file to a web based service,
> > and none have been easy to simplay replace an existing fdat source, so
> > you end up with many databases. Hope you get some answers
> > Cheers
> > Cathy
> >
> > On Aug 15, 5:20 am, GlenH <Gl... DeleteThis @discussions.microsoft.com> wrote:
> > > We have a database of around 20,000 employees. Once a month we need to send
> > > each employee an email with the status of an incentive program they're
> > > eligible for. We just upgraded to Office 2007 Enterprise. Last month, using
> > > Office 2003, the merge to email took maybe two hours. This month, the merge
> > > fails after 700 or 800 records with a "not enough memory" error from Word..
> > > Looking at task manager, I see that winword.exe is taking up nearly 1.6 gig
> > > of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is there
> > > some kind of memory leak going on here? Whatever the case, we can't keep
> > > breaking up the merge (which is an Excel spreadsheet) into 700 record
> > > batches. Service Pack 1 is not installed. Would installing that maybe help?
> > >
> > > Or is a 20,000 row merge to email just too much for Word/Outlook, and should
> > > we look for a mass email solution?
> > >
> > > Glen
> >
> >
(Msg. 6) Posted: Fri Sep 19, 2008 9:37 pm
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I'm not high enough in the food chain at my organization to place the call
to MS support...
I'm wondering if instsalling Office 2007 Service Pack 1 would make a
difference? We've reverted to doing the email merge on a laptop with Office
2003 for now, but next week we have to do another 20000 mailing to folks
with a personalized flu shot consent form. We may have to look at some mass
email software...
Thanks.
Glen
"Peter Jamieson" <pjj.RemoveThis@KillmapSpjjnet.demon.co.uk> wrote in message
news:OXluDU%23AJHA.3400@TK2MSFTNGP05.phx.gbl...
> Are you merging to HTML format?
>
> If so, the issue of Word hanging etc. has come up more than once and has
> been reported. What will happen as a result I do not know. Your
> description is slightly different (crash rather than hang), so may not be
> the same problem - since you are an Enterprise user it may well have more
> effect if you can report this directly to the appropriate Microsoft
> support channel in your country/region. (Here, we're just volunteers)
>
> --
> Peter Jamieson
> http://tips.pjmsn.me.uk >
> "GlenH" <GlenH.RemoveThis@discussions.microsoft.com> wrote in message
> news:0385B636-5973-42FC-9F94-245B1F9E92E2@microsoft.com...
>> We have a database of around 20,000 employees. Once a month we need to
>> send
>> each employee an email with the status of an incentive program they're
>> eligible for. We just upgraded to Office 2007 Enterprise. Last month,
>> using
>> Office 2003, the merge to email took maybe two hours. This month, the
>> merge
>> fails after 700 or 800 records with a "not enough memory" error from
>> Word.
>> Looking at task manager, I see that winword.exe is taking up nearly 1.6
>> gig
>> of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is
>> there
>> some kind of memory leak going on here? Whatever the case, we can't keep
>> breaking up the merge (which is an Excel spreadsheet) into 700 record
>> batches. Service Pack 1 is not installed. Would installing that maybe
>> help?
>>
>> Or is a 20,000 row merge to email just too much for Word/Outlook, and
>> should
>> we look for a mass email solution?
>>
>> Glen
>
(Msg. 7) Posted: Mon Sep 22, 2008 6:02 am
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I spoke with a PSS engineer regarding my case last week and he indicated
Microsoft is working on a hotfix to correct this issue. He estimated a
release date sometime in October.
He indicated that this issue has been reported several times, so I imagine
there's a fairly large demand for a solution.
--
Aaron Munoz, CISSP
"Aaron, CISSP" wrote:
> I've experienced this problem at my organization as well. When running the
> mail merge to email process, the workstation first consumes all physical
> memory then consumes all of the page file before stopping.
>
> Increasing the page file size actually produced worse results. We're going
> to add more physical memory to the machine.
>
> We've opened a case with Microsoft. Their initial suggestion was to verify
> that the user had permissions to write to
> C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files or
> the parallel location on XP. Our users are not admins on their workstations,
> so I'm going to test this hypothesis.
>
> "Ryan" wrote:
>
> > I've myself noticed this issue of longer than usual mail merges. Upon further
> > inspection, I've noticed that email sent through a mail merge in Word
> > 2007/Outlook 2007 take up almost a megabyte per message, which is ridiculous.
> > Any suggestions on how to rectify this issue is appreciated.
> >
> > "Cathy.Allington@yougrow.com.au" wrote:
> >
> > > Hi Glen:
> > > I too am very interested in this response. Every mass mail programme
> > > we have looked at involves uploading a file to a web based service,
> > > and none have been easy to simplay replace an existing fdat source, so
> > > you end up with many databases. Hope you get some answers
> > > Cheers
> > > Cathy
> > >
> > > On Aug 15, 5:20 am, GlenH <Gl....TakeThisOut@discussions.microsoft.com> wrote:
> > > > We have a database of around 20,000 employees. Once a month we need to send
> > > > each employee an email with the status of an incentive program they're
> > > > eligible for. We just upgraded to Office 2007 Enterprise. Last month, using
> > > > Office 2003, the merge to email took maybe two hours. This month, the merge
> > > > fails after 700 or 800 records with a "not enough memory" error from Word..
> > > > Looking at task manager, I see that winword.exe is taking up nearly 1.6 gig
> > > > of the 2.0 gig of ram. Is this just a limitation of Word 2007, or is there
> > > > some kind of memory leak going on here? Whatever the case, we can't keep
> > > > breaking up the merge (which is an Excel spreadsheet) into 700 record
> > > > batches. Service Pack 1 is not installed. Would installing that maybe help?
> > > >
> > > > Or is a 20,000 row merge to email just too much for Word/Outlook, and should
> > > > we look for a mass email solution?
> > > >
> > > > Glen
> > >
> > >
(Msg. 8) Posted: Mon Sep 22, 2008 2:19 pm
Post subject: Re: Word 2007 merge to email limitations? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"Aaron Munoz" <AaronMunoz RemoveThis @discussions.microsoft.com> wrote in message
news:155DBF9B-F5C1-4CE9-B4C5-4217F76B31A8@microsoft.com...
>I spoke with a PSS engineer regarding my case last week and he indicated
> Microsoft is working on a hotfix to correct this issue. He estimated a
> release date sometime in October.
>
> He indicated that this issue has been reported several times, so I imagine
> there's a fairly large demand for a solution.
> --
> Aaron Munoz, CISSP
>
>
> "Aaron, CISSP" wrote:
>
>> I've experienced this problem at my organization as well. When running
>> the
>> mail merge to email process, the workstation first consumes all physical
>> memory then consumes all of the page file before stopping.
>>
>> Increasing the page file size actually produced worse results. We're
>> going
>> to add more physical memory to the machine.
>>
>> We've opened a case with Microsoft. Their initial suggestion was to
>> verify
>> that the user had permissions to write to
>> C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet
>> Files or
>> the parallel location on XP. Our users are not admins on their
>> workstations,
>> so I'm going to test this hypothesis.
>>
>> "Ryan" wrote:
>>
>> > I've myself noticed this issue of longer than usual mail merges. Upon
>> > further
>> > inspection, I've noticed that email sent through a mail merge in Word
>> > 2007/Outlook 2007 take up almost a megabyte per message, which is
>> > ridiculous.
>> > Any suggestions on how to rectify this issue is appreciated.
>> >
>> > "Cathy.Allington@yougrow.com.au" wrote:
>> >
>> > > Hi Glen:
>> > > I too am very interested in this response. Every mass mail programme
>> > > we have looked at involves uploading a file to a web based service,
>> > > and none have been easy to simplay replace an existing fdat source,
>> > > so
>> > > you end up with many databases. Hope you get some answers
>> > > Cheers
>> > > Cathy
>> > >
>> > > On Aug 15, 5:20 am, GlenH <Gl... RemoveThis @discussions.microsoft.com> wrote:
>> > > > We have a database of around 20,000 employees. Once a month we need
>> > > > to send
>> > > > each employee an email with the status of an incentive program
>> > > > they're
>> > > > eligible for. We just upgraded to Office 2007 Enterprise. Last
>> > > > month, using
>> > > > Office 2003, the merge to email took maybe two hours. This month,
>> > > > the merge
>> > > > fails after 700 or 800 records with a "not enough memory" error
>> > > > from Word..
>> > > > Looking at task manager, I see that winword.exe is taking up nearly
>> > > > 1.6 gig
>> > > > of the 2.0 gig of ram. Is this just a limitation of Word 2007, or
>> > > > is there
>> > > > some kind of memory leak going on here? Whatever the case, we can't
>> > > > keep
>> > > > breaking up the merge (which is an Excel spreadsheet) into 700
>> > > > record
>> > > > batches. Service Pack 1 is not installed. Would installing that
>> > > > maybe help?
>> > > >
>> > > > Or is a 20,000 row merge to email just too much for Word/Outlook,
>> > > > and should
>> > > > we look for a mass email solution?
>> > > >
>> > > > Glen
>> > >
>> > >
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