Word 2007 File Save & Exit Error

It failed in Safe Mode. What next?

"Terry Farrell" wrote:

> What happens when you start in Safe Mode?
>
> Terry
>
> "sharpgwx" <sharpgwx.DeleteThis@discussions.microsoft.com> wrote in message
> news:EE0C5C7C-21A4-4C3F-84C9-C05C9F9B5454@microsoft.com...
> >I am run Norton (Symantec) 360.
> > Word 2007 Diagnostics reports everything normal.
> > I have followed all of the items listed on the FAQ's you indcated.
> > I have installed an old Espon printer as the Windows default.
> > The add-in that I have are:
> > Google Desktop Addin
> >
> > It is still crashing.
> > I appreciate your help.
> > --
> > Gary
> >
> >
> > "Terry Farrell" wrote:
> >
> >> Have you run Word 2007 Diagnostics?
> >> Have you installed an alternative local printer driver and set it as
> >> Windows
> >> Default?
> >>
> >> What is Norton 360? I shudder at anything Norton (Symantec).
> >>
> >> Have you been through the FAQ below which includes closing problems?
> >>
> >> http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
> >>
> >> Terry Farrell - MSWord MVP
> >>
> >> "sharpgwx" <sharpgwx.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:75B374BF-E30E-4263-87D7-FD86F13438DF@microsoft.com...
> >> >I have read a number of threads looking for an answer to this problem.
> >> >I
> >> >am
> >> > running Vista Home Edition, Word 2007, Norton 360. When I try to save
> >> > or
> >> > save on exit, I get an error and Word stops working. When I restart
> >> > Word,
> >> > the file is recovered, but I still can't save it. I have removed my HP
> >> > printer, I have deleted the normal.dotm and I have deleted the Word
> >> > DataKey.
> >> >
> >> > I have alot of years working with Word and I am sure I have done
> >> > everything
> >> > right.
> >> >
> >> > Any more suggestions?
> >> > --
> >> > Gary
> >>
>

If failed in Safe Mode. I ran the Word diagnostics and that came back fine.
What do we try next?
Thank you.

"Sharpgwx" wrote:

>
> "Terry Farrell" wrote:
>
> > What happens when you start in Safe Mode?
> >
> > Terry
> >
> > "sharpgwx" <sharpgwx.RemoveThis@discussions.microsoft.com> wrote in message
> > news:EE0C5C7C-21A4-4C3F-84C9-C05C9F9B5454@microsoft.com...
> > >I am run Norton (Symantec) 360.
> > > Word 2007 Diagnostics reports everything normal.
> > > I have followed all of the items listed on the FAQ's you indcated.
> > > I have installed an old Espon printer as the Windows default.
> > > The add-in that I have are:
> > > Google Desktop Addin
> > >
> > > It is still crashing.
> > > I appreciate your help.
> > > --
> > > Gary
> > >
> > >
> > > "Terry Farrell" wrote:
> > >
> > >> Have you run Word 2007 Diagnostics?
> > >> Have you installed an alternative local printer driver and set it as
> > >> Windows
> > >> Default?
> > >>
> > >> What is Norton 360? I shudder at anything Norton (Symantec).
> > >>
> > >> Have you been through the FAQ below which includes closing problems?
> > >>
> > >> http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
> > >>
> > >> Terry Farrell - MSWord MVP
> > >>
> > >> "sharpgwx" <sharpgwx.RemoveThis@discussions.microsoft.com> wrote in message
> > >> news:75B374BF-E30E-4263-87D7-FD86F13438DF@microsoft.com...
> > >> >I have read a number of threads looking for an answer to this problem.
> > >> >I
> > >> >am
> > >> > running Vista Home Edition, Word 2007, Norton 360. When I try to save
> > >> > or
> > >> > save on exit, I get an error and Word stops working. When I restart
> > >> > Word,
> > >> > the file is recovered, but I still can't save it. I have removed my HP
> > >> > printer, I have deleted the normal.dotm and I have deleted the Word
> > >> > DataKey.
> > >> >
> > >> > I have alot of years working with Word and I am sure I have done
> > >> > everything
> > >> > right.
> > >> >
> > >> > Any more suggestions?
> > >> > --
> > >> > Gary
> > >>
> >