(Msg. 1) Posted: Fri Mar 09, 2007 6:44 pm
Post subject: Word 2000:Word Cannot complete the save due to a file permission e Archived from groups: microsoft>public>word>application>errors (more info?)
I have seen a couple of posts related to this, but I too am getting this same
error.
I have Word 2000 SP3 .dot file that I created on my work laptop, which is
running WinXP Professional. I make changes to it and it saves just fine.
Then I take the file home to my home PC, which is running Word 2000 SP3 on
WinXP Home, and if I make any changes to the .dot file and save it, I get
that error.
Then my .dot file gets it property set to "Hidden" and it gets renamed to
"~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with the same
name as my .dot file, with the exception of the 1st 2 letters being replaced
with "~$"
Anybody know why this is happening only on a WinXP Home PC? I have seen
some posts on the Internet related to this error, possibly leading this to be
caused by Norton Anti Virus products, which I do have installed on both PC's
(WinXP Home and Professional). This could possibly be the culprit, because
this has never happened in the past, prior to installing Norton's 2007
products. But I can't be sure, because it works on WinXP Professional just
fine. I have always made changes on my work PC and then taken the files home
and made changes there too, without any problems.
(Msg. 2) Posted: Sat Mar 10, 2007 7:49 am
Post subject: Re: Word 2000:Word Cannot complete the save due to a file permissi [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I turned off Norton Anti Virus and Norton Internet Security (Firewall) and
the problem still happens.
"Terry Farrell" wrote:
> Open NAV and disable the Office Plug-in option.
>
> --
> Terry Farrell - MS Word MVP
>
> "Tony_VBACoder" <TonyVBACoder.RemoveThis@discussions.microsoft.com> wrote in message
> news:809665CA-ABF6-4076-AE5D-3F71C01F440D@microsoft.com...
> >I have seen a couple of posts related to this, but I too am getting this
> >same
> > error.
> >
> > I have Word 2000 SP3 .dot file that I created on my work laptop, which is
> > running WinXP Professional. I make changes to it and it saves just fine.
> > Then I take the file home to my home PC, which is running Word 2000 SP3 on
> > WinXP Home, and if I make any changes to the .dot file and save it, I get
> > that error.
> >
> > Then my .dot file gets it property set to "Hidden" and it gets renamed to
> > "~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with the same
> > name as my .dot file, with the exception of the 1st 2 letters being
> > replaced
> > with "~$"
> >
> > Anybody know why this is happening only on a WinXP Home PC? I have seen
> > some posts on the Internet related to this error, possibly leading this to
> > be
> > caused by Norton Anti Virus products, which I do have installed on both
> > PC's
> > (WinXP Home and Professional). This could possibly be the culprit,
> > because
> > this has never happened in the past, prior to installing Norton's 2007
> > products. But I can't be sure, because it works on WinXP Professional
> > just
> > fine. I have always made changes on my work PC and then taken the files
> > home
> > and made changes there too, without any problems.
>
(Msg. 3) Posted: Sat Mar 10, 2007 8:01 am
Post subject: Re: Word 2000:Word Cannot complete the save due to a file permission e [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Open NAV and disable the Office Plug-in option.
--
Terry Farrell - MS Word MVP
"Tony_VBACoder" <TonyVBACoder RemoveThis @discussions.microsoft.com> wrote in message
news:809665CA-ABF6-4076-AE5D-3F71C01F440D@microsoft.com...
>I have seen a couple of posts related to this, but I too am getting this
>same
> error.
>
> I have Word 2000 SP3 .dot file that I created on my work laptop, which is
> running WinXP Professional. I make changes to it and it saves just fine.
> Then I take the file home to my home PC, which is running Word 2000 SP3 on
> WinXP Home, and if I make any changes to the .dot file and save it, I get
> that error.
>
> Then my .dot file gets it property set to "Hidden" and it gets renamed to
> "~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with the same
> name as my .dot file, with the exception of the 1st 2 letters being
> replaced
> with "~$"
>
> Anybody know why this is happening only on a WinXP Home PC? I have seen
> some posts on the Internet related to this error, possibly leading this to
> be
> caused by Norton Anti Virus products, which I do have installed on both
> PC's
> (WinXP Home and Professional). This could possibly be the culprit,
> because
> this has never happened in the past, prior to installing Norton's 2007
> products. But I can't be sure, because it works on WinXP Professional
> just
> fine. I have always made changes on my work PC and then taken the files
> home
> and made changes there too, without any problems.
(Msg. 4) Posted: Sat Mar 10, 2007 4:28 pm
Post subject: Re: Word 2000:Word Cannot complete the save due to a file permissi [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Re-enable NAV and then DESELECT the Office Plug-in option. Turning off NAV
doesn't stop the Office Plug-in (don't ask me why, ask Symantec).
Terry
"Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in message
news:E89E1628-BB1B-43F6-8537-DD5C908CCB8B@microsoft.com...
>I turned off Norton Anti Virus and Norton Internet Security (Firewall) and
> the problem still happens.
>
> "Terry Farrell" wrote:
>
>> Open NAV and disable the Office Plug-in option.
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>> "Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in message
>> news:809665CA-ABF6-4076-AE5D-3F71C01F440D@microsoft.com...
>> >I have seen a couple of posts related to this, but I too am getting this
>> >same
>> > error.
>> >
>> > I have Word 2000 SP3 .dot file that I created on my work laptop, which
>> > is
>> > running WinXP Professional. I make changes to it and it saves just
>> > fine.
>> > Then I take the file home to my home PC, which is running Word 2000 SP3
>> > on
>> > WinXP Home, and if I make any changes to the .dot file and save it, I
>> > get
>> > that error.
>> >
>> > Then my .dot file gets it property set to "Hidden" and it gets renamed
>> > to
>> > "~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with the
>> > same
>> > name as my .dot file, with the exception of the 1st 2 letters being
>> > replaced
>> > with "~$"
>> >
>> > Anybody know why this is happening only on a WinXP Home PC? I have
>> > seen
>> > some posts on the Internet related to this error, possibly leading this
>> > to
>> > be
>> > caused by Norton Anti Virus products, which I do have installed on both
>> > PC's
>> > (WinXP Home and Professional). This could possibly be the culprit,
>> > because
>> > this has never happened in the past, prior to installing Norton's 2007
>> > products. But I can't be sure, because it works on WinXP Professional
>> > just
>> > fine. I have always made changes on my work PC and then taken the
>> > files
>> > home
>> > and made changes there too, without any problems.
>>
(Msg. 5) Posted: Mon Mar 12, 2007 8:22 pm
Post subject: Re: Word 2000:Word Cannot complete the save due to a file permissi [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Already tried that with the help of Symantec's technical support, and it did
not solve the problem.
Any other ideas? This is very annoying as I don't understand what the
difference is between XP Home and XP Professional. Works fine under XP
Professional with the same Norton products installed.
"Terry Farrell" wrote:
> Re-enable NAV and then DESELECT the Office Plug-in option. Turning off NAV
> doesn't stop the Office Plug-in (don't ask me why, ask Symantec).
>
> Terry
>
> "Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in message
> news:E89E1628-BB1B-43F6-8537-DD5C908CCB8B@microsoft.com...
> >I turned off Norton Anti Virus and Norton Internet Security (Firewall) and
> > the problem still happens.
> >
> > "Terry Farrell" wrote:
> >
> >> Open NAV and disable the Office Plug-in option.
> >>
> >> --
> >> Terry Farrell - MS Word MVP
> >>
> >> "Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in message
> >> news:809665CA-ABF6-4076-AE5D-3F71C01F440D@microsoft.com...
> >> >I have seen a couple of posts related to this, but I too am getting this
> >> >same
> >> > error.
> >> >
> >> > I have Word 2000 SP3 .dot file that I created on my work laptop, which
> >> > is
> >> > running WinXP Professional. I make changes to it and it saves just
> >> > fine.
> >> > Then I take the file home to my home PC, which is running Word 2000 SP3
> >> > on
> >> > WinXP Home, and if I make any changes to the .dot file and save it, I
> >> > get
> >> > that error.
> >> >
> >> > Then my .dot file gets it property set to "Hidden" and it gets renamed
> >> > to
> >> > "~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with the
> >> > same
> >> > name as my .dot file, with the exception of the 1st 2 letters being
> >> > replaced
> >> > with "~$"
> >> >
> >> > Anybody know why this is happening only on a WinXP Home PC? I have
> >> > seen
> >> > some posts on the Internet related to this error, possibly leading this
> >> > to
> >> > be
> >> > caused by Norton Anti Virus products, which I do have installed on both
> >> > PC's
> >> > (WinXP Home and Professional). This could possibly be the culprit,
> >> > because
> >> > this has never happened in the past, prior to installing Norton's 2007
> >> > products. But I can't be sure, because it works on WinXP Professional
> >> > just
> >> > fine. I have always made changes on my work PC and then taken the
> >> > files
> >> > home
> >> > and made changes there too, without any problems.
> >>
>
(Msg. 6) Posted: Sat Mar 24, 2007 9:59 am
Post subject: Re: Word 2000:Word Cannot complete the save due to a file permissi [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.
Search for : officeav.dll
If you find it then go to Start/Run and run the following command:
regsvr32 /u "<path>\officeav.dll"
Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in message
news:A3D88585-C91C-48AB-86C1-85C38627AE61@microsoft.com...
> Already tried that with the help of Symantec's technical support, and it
did
> not solve the problem.
>
> Any other ideas? This is very annoying as I don't understand what the
> difference is between XP Home and XP Professional. Works fine under XP
> Professional with the same Norton products installed.
>
> "Terry Farrell" wrote:
>
> > Re-enable NAV and then DESELECT the Office Plug-in option. Turning off
NAV
> > doesn't stop the Office Plug-in (don't ask me why, ask Symantec).
> >
> > Terry
> >
> > "Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in
message
> > news:E89E1628-BB1B-43F6-8537-DD5C908CCB8B@microsoft.com...
> > >I turned off Norton Anti Virus and Norton Internet Security (Firewall)
and
> > > the problem still happens.
> > >
> > > "Terry Farrell" wrote:
> > >
> > >> Open NAV and disable the Office Plug-in option.
> > >>
> > >> --
> > >> Terry Farrell - MS Word MVP
> > >>
> > >> "Tony_VBACoder" <TonyVBACoder DeleteThis @discussions.microsoft.com> wrote in
message
> > >> news:809665CA-ABF6-4076-AE5D-3F71C01F440D@microsoft.com...
> > >> >I have seen a couple of posts related to this, but I too am getting
this
> > >> >same
> > >> > error.
> > >> >
> > >> > I have Word 2000 SP3 .dot file that I created on my work laptop,
which
> > >> > is
> > >> > running WinXP Professional. I make changes to it and it saves just
> > >> > fine.
> > >> > Then I take the file home to my home PC, which is running Word 2000
SP3
> > >> > on
> > >> > WinXP Home, and if I make any changes to the .dot file and save it,
I
> > >> > get
> > >> > that error.
> > >> >
> > >> > Then my .dot file gets it property set to "Hidden" and it gets
renamed
> > >> > to
> > >> > "~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with
the
> > >> > same
> > >> > name as my .dot file, with the exception of the 1st 2 letters being
> > >> > replaced
> > >> > with "~$"
> > >> >
> > >> > Anybody know why this is happening only on a WinXP Home PC? I have
> > >> > seen
> > >> > some posts on the Internet related to this error, possibly leading
this
> > >> > to
> > >> > be
> > >> > caused by Norton Anti Virus products, which I do have installed on
both
> > >> > PC's
> > >> > (WinXP Home and Professional). This could possibly be the culprit,
> > >> > because
> > >> > this has never happened in the past, prior to installing Norton's
2007
> > >> > products. But I can't be sure, because it works on WinXP
Professional
> > >> > just
> > >> > fine. I have always made changes on my work PC and then taken the
> > >> > files
> > >> > home
> > >> > and made changes there too, without any problems.
> > >>
> >
(Msg. 7) Posted: Wed Mar 28, 2007 3:14 pm
Post subject: Re: Word 2000:Word Cannot complete the save due to a file permissi [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I received the error:
DllUnregisterServer in C:\Program Files\Norton Internet Security\Norton
AntiVirus\OfficeAV.dll failed. Return code was: 0x8002801c
"Suzanne S. Barnhill" wrote:
> If Norton AV was installed at one time then the DLL for the Office
> Plug-in could still be registered.
>
> Search for : officeav.dll
>
> If you find it then go to Start/Run and run the following command:
>
> regsvr32 /u "<path>\officeav.dll"
>
> Here is a KB article that provides a few additional details. It does
> not include information on Norton CE but it will contain additional
> details on the unregister command if you need them:
> http://support.microsoft.com/?kbid=329820 >
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://word.mvps.org > Email cannot be acknowledged; please post all follow-ups to the newsgroup so
> all may benefit.
>
> "Tony_VBACoder" <TonyVBACoder.DeleteThis@discussions.microsoft.com> wrote in message
> news:A3D88585-C91C-48AB-86C1-85C38627AE61@microsoft.com...
> > Already tried that with the help of Symantec's technical support, and it
> did
> > not solve the problem.
> >
> > Any other ideas? This is very annoying as I don't understand what the
> > difference is between XP Home and XP Professional. Works fine under XP
> > Professional with the same Norton products installed.
> >
> > "Terry Farrell" wrote:
> >
> > > Re-enable NAV and then DESELECT the Office Plug-in option. Turning off
> NAV
> > > doesn't stop the Office Plug-in (don't ask me why, ask Symantec).
> > >
> > > Terry
> > >
> > > "Tony_VBACoder" <TonyVBACoder.DeleteThis@discussions.microsoft.com> wrote in
> message
> > > news:E89E1628-BB1B-43F6-8537-DD5C908CCB8B@microsoft.com...
> > > >I turned off Norton Anti Virus and Norton Internet Security (Firewall)
> and
> > > > the problem still happens.
> > > >
> > > > "Terry Farrell" wrote:
> > > >
> > > >> Open NAV and disable the Office Plug-in option.
> > > >>
> > > >> --
> > > >> Terry Farrell - MS Word MVP
> > > >>
> > > >> "Tony_VBACoder" <TonyVBACoder.DeleteThis@discussions.microsoft.com> wrote in
> message
> > > >> news:809665CA-ABF6-4076-AE5D-3F71C01F440D@microsoft.com...
> > > >> >I have seen a couple of posts related to this, but I too am getting
> this
> > > >> >same
> > > >> > error.
> > > >> >
> > > >> > I have Word 2000 SP3 .dot file that I created on my work laptop,
> which
> > > >> > is
> > > >> > running WinXP Professional. I make changes to it and it saves just
> > > >> > fine.
> > > >> > Then I take the file home to my home PC, which is running Word 2000
> SP3
> > > >> > on
> > > >> > WinXP Home, and if I make any changes to the .dot file and save it,
> I
> > > >> > get
> > > >> > that error.
> > > >> >
> > > >> > Then my .dot file gets it property set to "Hidden" and it gets
> renamed
> > > >> > to
> > > >> > "~WRL0002.tmp" and then a new "Hidden" 1KB file gets created with
> the
> > > >> > same
> > > >> > name as my .dot file, with the exception of the 1st 2 letters being
> > > >> > replaced
> > > >> > with "~$"
> > > >> >
> > > >> > Anybody know why this is happening only on a WinXP Home PC? I have
> > > >> > seen
> > > >> > some posts on the Internet related to this error, possibly leading
> this
> > > >> > to
> > > >> > be
> > > >> > caused by Norton Anti Virus products, which I do have installed on
> both
> > > >> > PC's
> > > >> > (WinXP Home and Professional). This could possibly be the culprit,
> > > >> > because
> > > >> > this has never happened in the past, prior to installing Norton's
> 2007
> > > >> > products. But I can't be sure, because it works on WinXP
> Professional
> > > >> > just
> > > >> > fine. I have always made changes on my work PC and then taken the
> > > >> > files
> > > >> > home
> > > >> > and made changes there too, without any problems.
> > > >>
> > >
>
>
(Msg. 8) Posted: Thu Mar 29, 2007 7:36 am
Post subject: Word file permission error [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Client system, XP Home, latest service packs, Word 2000, same issue.
This is nasty as the original file is in essence nuked for most users as the original file name is changed and they cannot find same.
Work around is to "Save as" and change the file name.
Removed Norton using the Symantec Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Download the tool for your version of Windows and run.
Problem goes away.
Installed Panda (Platinum 2006)
Problem did not return.
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