Windows updated overnight; now cursor not working properly..

External Since: Jun 11, 2009 Posts: 1

Yea, that did the trick..! Thanks for the post.

"JaneinPA" wrote:

> After an hour on the phone getting to the right person (very maddening!)
> Here is how to fix this:
>
> In start, type regedit. Then find this folder
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
>
>
> Rename the folder "olddata" and close the registry editor.
> Try Microsoft Word. That should fix it. Word will create a new Data
> folder. The updates corrupted the old one.
>
>
> "MarekS" wrote:
>
> > Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> > does not work an I must restart Word.
> >
> > JaneinPA píše:
> >
> > > My computer installed a number of updates overnight & now I find problems in
> > > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > > highlight text with it. I can type in a document, but I can't use the mouse
> > > to do any kind of editing. My mouse works perfectly in every other program.
> > >
> > > This is a widespread problem, since I read many other people on the web who
> > > have just experienced the same thing with this update.
> > >
> > > Does Microsoft know about it? How do I fix this?

External Since: Oct 23, 2009 Posts: 1

"JJPratt" wrote:

> Yea, that did the trick..! Thanks for the post.
>
> "JaneinPA" wrote:
>
> > After an hour on the phone getting to the right person (very maddening!)
> > Here is how to fix this:
> >
> > In start, type regedit. Then find this folder
> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
> >
> >
> > Rename the folder "olddata" and close the registry editor.
> > Try Microsoft Word. That should fix it. Word will create a new Data
> > folder. The updates corrupted the old one.
> >
> >
> > "MarekS" wrote:
> >
> > > Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> > > does not work an I must restart Word.
> > >
> > > JaneinPA píše:
> > >
> > > > My computer installed a number of updates overnight & now I find problems in
> > > > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > > > highlight text with it. I can type in a document, but I can't use the mouse
> > > > to do any kind of editing. My mouse works perfectly in every other program.
> > > >
> > > > This is a widespread problem, since I read many other people on the web who
> > > > have just experienced the same thing with this update.
> > > >
> > > > Does Microsoft know about it? How do I fix this?