(Msg. 1) Posted: Wed Sep 10, 2008 6:31 pm
Post subject: Windows updated overnight; now cursor not working properly in Word Archived from groups: microsoft>public>word>application>errors (more info?)
My computer installed a number of updates overnight & now I find problems in
Microsoft Word. The cursor will select things on the ribbons, but I can't
highlight text with it. I can type in a document, but I can't use the mouse
to do any kind of editing. My mouse works perfectly in every other program.
This is a widespread problem, since I read many other people on the web who
have just experienced the same thing with this update.
(Msg. 2) Posted: Thu Sep 11, 2008 3:05 pm
Post subject: RE: Windows updated overnight; now cursor not working properly in Word [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Yes, I can confirm it. I Have the same problem. Also when I close Word, it
does not work an I must restart Word.
JaneinPA píše:
> My computer installed a number of updates overnight & now I find problems in
> Microsoft Word. The cursor will select things on the ribbons, but I can't
> highlight text with it. I can type in a document, but I can't use the mouse
> to do any kind of editing. My mouse works perfectly in every other program.
>
> This is a widespread problem, since I read many other people on the web who
> have just experienced the same thing with this update.
>
> Does Microsoft know about it? How do I fix this?
(Msg. 3) Posted: Thu Sep 11, 2008 3:22 pm
Post subject: RE: Windows updated overnight; now cursor not working properly in [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
> Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> does not work an I must restart Word.
>
> JaneinPA píše:
>
> > My computer installed a number of updates overnight & now I find problems in
> > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > highlight text with it. I can type in a document, but I can't use the mouse
> > to do any kind of editing. My mouse works perfectly in every other program.
> >
> > This is a widespread problem, since I read many other people on the web who
> > have just experienced the same thing with this update.
> >
> > Does Microsoft know about it? How do I fix this?
(Msg. 4) Posted: Fri Sep 12, 2008 4:08 am
Post subject: RE: Windows updated overnight; now cursor not working properly in [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
After an hour on the phone getting to the right person (very maddening!)
Here is how to fix this:
In start, type regedit. Then find this folder
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
Rename the folder "olddata" and close the registry editor.
Try Microsoft Word. That should fix it. Word will create a new Data
folder. The updates corrupted the old one.
"MarekS" wrote:
> Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> does not work an I must restart Word.
>
> JaneinPA píše:
>
> > My computer installed a number of updates overnight & now I find problems in
> > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > highlight text with it. I can type in a document, but I can't use the mouse
> > to do any kind of editing. My mouse works perfectly in every other program.
> >
> > This is a widespread problem, since I read many other people on the web who
> > have just experienced the same thing with this update.
> >
> > Does Microsoft know about it? How do I fix this?
(Msg. 5) Posted: Fri Sep 12, 2008 5:51 am
Post subject: RE: Windows updated overnight; now cursor not working properly in [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I tried that fix, but my computer would not let me rename the folder. Any
suggestions?
--
Martha McIntire
"JaneinPA" wrote:
> After an hour on the phone getting to the right person (very maddening!)
> Here is how to fix this:
>
> In start, type regedit. Then find this folder
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
>
>
> Rename the folder "olddata" and close the registry editor.
> Try Microsoft Word. That should fix it. Word will create a new Data
> folder. The updates corrupted the old one.
>
>
> "MarekS" wrote:
>
> > Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> > does not work an I must restart Word.
> >
> > JaneinPA píše:
> >
> > > My computer installed a number of updates overnight & now I find problems in
> > > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > > highlight text with it. I can type in a document, but I can't use the mouse
> > > to do any kind of editing. My mouse works perfectly in every other program.
> > >
> > > This is a widespread problem, since I read many other people on the web who
> > > have just experienced the same thing with this update.
> > >
> > > Does Microsoft know about it? How do I fix this?
(Msg. 6) Posted: Fri Sep 12, 2008 6:28 am
Post subject: RE: Windows updated overnight; now cursor not working properly in [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Can you delete it? You should be able to.
"Mothermac" wrote:
> I tried that fix, but my computer would not let me rename the folder. Any
> suggestions?
> --
> Martha McIntire
>
>
> "JaneinPA" wrote:
>
> > After an hour on the phone getting to the right person (very maddening!)
> > Here is how to fix this:
> >
> > In start, type regedit. Then find this folder
> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
> >
> >
> > Rename the folder "olddata" and close the registry editor.
> > Try Microsoft Word. That should fix it. Word will create a new Data
> > folder. The updates corrupted the old one.
> >
> >
> > "MarekS" wrote:
> >
> > > Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> > > does not work an I must restart Word.
> > >
> > > JaneinPA píše:
> > >
> > > > My computer installed a number of updates overnight & now I find problems in
> > > > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > > > highlight text with it. I can type in a document, but I can't use the mouse
> > > > to do any kind of editing. My mouse works perfectly in every other program.
> > > >
> > > > This is a widespread problem, since I read many other people on the web who
> > > > have just experienced the same thing with this update.
> > > >
> > > > Does Microsoft know about it? How do I fix this?
(Msg. 7) Posted: Sat Sep 13, 2008 7:24 am
Post subject: RE: Windows updated overnight; now cursor not working properly in [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
THANK YOU, this solved the problem for me .
THANKS
"JaneinPA" wrote:
> After an hour on the phone getting to the right person (very maddening!)
> Here is how to fix this:
>
> In start, type regedit. Then find this folder
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
>
>
> Rename the folder "olddata" and close the registry editor.
> Try Microsoft Word. That should fix it. Word will create a new Data
> folder. The updates corrupted the old one.
>
>
> "MarekS" wrote:
>
> > Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> > does not work an I must restart Word.
> >
> > JaneinPA píše:
> >
> > > My computer installed a number of updates overnight & now I find problems in
> > > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > > highlight text with it. I can type in a document, but I can't use the mouse
> > > to do any kind of editing. My mouse works perfectly in every other program.
> > >
> > > This is a widespread problem, since I read many other people on the web who
> > > have just experienced the same thing with this update.
> > >
> > > Does Microsoft know about it? How do I fix this?
(Msg. 8) Posted: Mon Dec 15, 2008 1:13 am
Post subject: RE: Windows updated overnight; now cursor not working properly in [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thank you so much, I should have looked here before reinstalling. Making the
change to the registry did the trick.
"JaneinPA" wrote:
> After an hour on the phone getting to the right person (very maddening!)
> Here is how to fix this:
>
> In start, type regedit. Then find this folder
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
>
>
> Rename the folder "olddata" and close the registry editor.
> Try Microsoft Word. That should fix it. Word will create a new Data
> folder. The updates corrupted the old one.
>
>
> "MarekS" wrote:
>
> > Yes, I can confirm it. I Have the same problem. Also when I close Word, it
> > does not work an I must restart Word.
> >
> > JaneinPA píše:
> >
> > > My computer installed a number of updates overnight & now I find problems in
> > > Microsoft Word. The cursor will select things on the ribbons, but I can't
> > > highlight text with it. I can type in a document, but I can't use the mouse
> > > to do any kind of editing. My mouse works perfectly in every other program.
> > >
> > > This is a widespread problem, since I read many other people on the web who
> > > have just experienced the same thing with this update.
> > >
> > > Does Microsoft know about it? How do I fix this?
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