Windows cannot find C: (doc) Make sure you typed the name ..

DonV, a question from a novice, will I loose all the address details in
contact manager

nigel

"DonV" wrote:

> After further investigation I found what I believe to be the exact cause of
> this problem. Drum roll please........Business Contact Manager for Outlook.
> I un-installed Business Contact Manager for Outlook and rebooted my computer
> and no more problem.
>
> If you have Business Contact Manager installed, try uninstalling it and see
> if the problem goes away.
>
> DonV
> "mlsoup" wrote in message
>
> >I have the exact same problem and it is driving me crazy. I have
> >reinstalled
> > vista and office 2007 and have tried everything that I could find
> > everywhere
> > on the web. No solutions....no fixes and the problem remains. I cannot
> > open
> > an item by clicking on it. I have to open the program first.... but only
> > some of the time? Not all of the time.
> >
> > It is tedious, time consuming and frusterating. I am at a loss?
> > --
> > Thank you,
> > Matt Campbell
> >
> >
> > "David" wrote:
> >
> >>
> >> Thanks guys, I do appreciate your help on this. Just to reiterate, the
> >> same
> >> problem and error message occurs when I try to open an htm file before
> >> launching Firefox.
> >>
> >> Just to make it all the more annoying, I have just bought a Thinkpad to
> >> use
> >> as a mobile notebook to supplement my main laptop (the one with the
> >> problem).
> >> It too runs Vista Business and Office 2007. And wouldn't you know it,
> >> there
> >> is *no* problem with this notebook!
> >>
> >> What *is* it with Microsoft? Same software on 2 PCs, one has the bug and
> >> the other doesn't! Sigh.
> >>
> >> Anyway, if you have any further info or update about this, do please post
> >> it. Many thanks.
> >>
> >> David
> >>
> >>
> >> "Karmana" wrote:
> >>
> >> >
> >> >
> >> > "Terry Farrell" wrote:
> >> >
> >> > > I know that it is definitely a recorded bug
> >> >
> >> > Thanks, Terry - that definitive info is at least comforting.
>

You may not have to un-install BCM after all. Seems there is an addin for
Word that can be hacked so you can continue to use BCM while resolving the
Word/document issue. Here is a message from MS that explains what's going on
and how to correct it.

Hi DonV,

Thanks for your reply and the detail testing steps.

However, based on my testing:
1. A computer with Windows Vista and Office 2007 Enterprise edition.
2. I install BCM for Outlook 2007. The BCM version is 3.00.5828.00. The
Outlook version is 12.0.6023.5000. The Office 2007 version is
12.0.6017.5000.
3. I Start Outlook 2007 with BCM > double click a Word document icon to open
it > it is opened successfully. I didn't get the error
"Windows cannot find <filename>.".

It seems that the issue may also be related to other applications on your
computer.

After installing the BCM for Outlook, I found that it will add an addin in
Word 2007. Please remove this addin in Word 2007 to see if it
works fine on your computer.

1. Go to start > run > type regedit, press ENTER.
2. Locate the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\.
3. Right click the BCM related registry key and choose Export to backup it.
And then delete this BCM related registry key.
4. Exit Word 2007. Double click a Word document icon to open it again. What
is the result?

If it still doesn't work, please also help me to collect the process monitor
log file.

- Download procmon.exe
http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx
- Exit all running applications. Run procmon.exe
- Stop the current logging by clicking on the magnifying glass button.
- Clear the current log by clicking on the eraser button.
- Start the capturing by clicking on the magnifying glass button.
- Double click a Word document icon. When you get the error "windows cannot
find <filename>", stop the capturing by clicking on the
magnifying glass button.
- Click the File menu > Save to save the file as Issue.pml.
- Zip up and send the resulting log files to me at v-emilin.DeleteThis@microsoft.com.

If anything is unclear or if you have any other concerns, please don't
hesitate to contact me.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

"nalbon" wrote in message

> DonV, a question from a novice, will I loose all the address details in
> contact manager
>
> nigel
>
> "DonV" wrote:
>
>> After further investigation I found what I believe to be the exact cause
>> of
>> this problem. Drum roll please........Business Contact Manager for
>> Outlook.
>> I un-installed Business Contact Manager for Outlook and rebooted my
>> computer
>> and no more problem.
>>
>> If you have Business Contact Manager installed, try uninstalling it and
>> see
>> if the problem goes away.
>>
>> DonV
>> "mlsoup" wrote in message
>>
>> >I have the exact same problem and it is driving me crazy. I have
>> >reinstalled
>> > vista and office 2007 and have tried everything that I could find
>> > everywhere
>> > on the web. No solutions....no fixes and the problem remains. I
>> > cannot
>> > open
>> > an item by clicking on it. I have to open the program first.... but
>> > only
>> > some of the time? Not all of the time.
>> >
>> > It is tedious, time consuming and frusterating. I am at a loss?
>> > --
>> > Thank you,
>> > Matt Campbell
>> >
>> >
>> > "David" wrote:
>> >
>> >>
>> >> Thanks guys, I do appreciate your help on this. Just to reiterate, the
>> >> same
>> >> problem and error message occurs when I try to open an htm file before
>> >> launching Firefox.
>> >>
>> >> Just to make it all the more annoying, I have just bought a Thinkpad
>> >> to
>> >> use
>> >> as a mobile notebook to supplement my main laptop (the one with the
>> >> problem).
>> >> It too runs Vista Business and Office 2007. And wouldn't you know it,
>> >> there
>> >> is *no* problem with this notebook!
>> >>
>> >> What *is* it with Microsoft? Same software on 2 PCs, one has the bug
>> >> and
>> >> the other doesn't! Sigh.
>> >>
>> >> Anyway, if you have any further info or update about this, do please
>> >> post
>> >> it. Many thanks.
>> >>
>> >> David
>> >>
>> >>
>> >> "Karmana" wrote:
>> >>
>> >> >
>> >> >
>> >> > "Terry Farrell" wrote:
>> >> >
>> >> > > I know that it is definitely a recorded bug
>> >> >
>> >> > Thanks, Terry - that definitive info is at least comforting.
>>

It's extraordinary that 10 months or more after I first hit this issue, the
problem still exists with no hint as to the cause, no successful workaround
and no sign from Microsoft that there is a solution imminent or that it is
being taken seriously (informal hints and promises about SP1 excepted).

I've come across many bugs over the years. Most are solved within days; some
take a month or so. This one - which makes a vital program virtually unusable
- seems to exist in some sort of void.

SP1 is due for release today sometime.

Terry

"Jim Scrivener" wrote in message

> It's extraordinary that 10 months or more after I first hit this issue,
> the
> problem still exists with no hint as to the cause, no successful
> workaround
> and no sign from Microsoft that there is a solution imminent or that it is
> being taken seriously (informal hints and promises about SP1 excepted).
>
> I've come across many bugs over the years. Most are solved within days;
> some
> take a month or so. This one - which makes a vital program virtually
> unusable
> - seems to exist in some sort of void.

I already installed SP1, it didn't fix any of my "cannot find" problems

"Terry Farrell" wrote:

> SP1 is due for release today sometime.
>
> Terry
>
> "Jim Scrivener" wrote in message
>
> > It's extraordinary that 10 months or more after I first hit this issue,
> > the
> > problem still exists with no hint as to the cause, no successful
> > workaround
> > and no sign from Microsoft that there is a solution imminent or that it is
> > being taken seriously (informal hints and promises about SP1 excepted).
> >
> > I've come across many bugs over the years. Most are solved within days;
> > some
> > take a month or so. This one - which makes a vital program virtually
> > unusable
> > - seems to exist in some sort of void.
>

Over three hours to install Vista SP1 and Office SP1 (also now available).
The exact same problem remains. No change.

How can we get someone to take this fault seriously - even simply to
acknowledge that it exists?

Jim


"Trung Tran" wrote:

> I already installed SP1, it didn't fix any of my "cannot find" problems
>
> "Terry Farrell" wrote:
>
> > SP1 is due for release today sometime.
> >
> > Terry
> >
> > "Jim Scrivener" wrote in message
> >
> > > It's extraordinary that 10 months or more after I first hit this issue,
> > > the
> > > problem still exists with no hint as to the cause, no successful
> > > workaround
> > > and no sign from Microsoft that there is a solution imminent or that it is
> > > being taken seriously (informal hints and promises about SP1 excepted).
> > >
> > > I've come across many bugs over the years. Most are solved within days;
> > > some
> > > take a month or so. This one - which makes a vital program virtually
> > > unusable
> > > - seems to exist in some sort of void.
> >