Unable to open default e-mail folders

External Since: Jun 17, 2008 Posts: 1

When I installed MS office 2003 to my new computer when I start outlook it
comes up with the following "unsble to open your default e-mail folders.
Outlook could not start because a data file to send and receive mail couild
not be found. To add a data file, such as a personal folder file, double
click the mail icon in Windows control panel. When I go to the mail icon I
don't see how to add a file.

External Since: May 17, 2004 Posts: 8016

Sounds like someone has tried to configure Outlook before on that computer
but supplied the wrong server details.
Start with a clean mail profile and this time supply the correct server
details when configuring Outlook.
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"MJV" <MJV.TakeThisOut@discussions.microsoft.com> wrote in message
news:8A578DE3-9F7E-4539-9B63-F0B5B1DF5884@microsoft.com...
> When I installed MS office 2003 to my new computer when I start outlook it
> comes up with the following "unsble to open your default e-mail folders.
> Outlook could not start because a data file to send and receive mail
> couild
> not be found. To add a data file, such as a personal folder file, double
> click the mail icon in Windows control panel. When I go to the mail icon
> I
> don't see how to add a file.