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Strange Word behavior. Please advise.

 
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JD

External


Since: Mar 31, 2004
Posts: 15



(Msg. 1) Posted: Tue Nov 11, 2008 2:54 am
Post subject: Strange Word behavior. Please advise.
Archived from groups: microsoft>public>word>application>errors (more info?)

When I open an existing document, the text appears and then disappears. The
document remains blank for long seconds. When the text reappears, the
Window's top bar is greyed, as if it is not the "active" document. I can get
the "active" bar after diminishing and then restoring the document.
What might be causing this behavior, and what, if anything, can I or should
I do about it?
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Terry Farrell

External


Since: Dec 08, 2003
Posts: 3331



(Msg. 2) Posted: Tue Nov 11, 2008 1:40 pm
Post subject: Re: Strange Word behavior. Please advise. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Possibly Antivirus?

--
Terry Farrell - MSWord MVP

"JD" <Erehwon RemoveThis @Example.com> wrote in message
news:OvFEUv%23QJHA.4492@TK2MSFTNGP06.phx.gbl...
> When I open an existing document, the text appears and then disappears.
> The document remains blank for long seconds. When the text reappears, the
> Window's top bar is greyed, as if it is not the "active" document. I can
> get the "active" bar after diminishing and then restoring the document.
> What might be causing this behavior, and what, if anything, can I or
> should I do about it?
>
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JD

External


Since: Mar 31, 2004
Posts: 15



(Msg. 3) Posted: Tue Nov 11, 2008 1:40 pm
Post subject: Re: Strange Word behavior. Please advise. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Are you suggesting that my AV program might be causing this? I've used AV
and Word for many years, and this behavior has only begun recently. So I
wonder...
"Terry Farrell" <terryfarrell RemoveThis @msn.com> wrote in message
news:F152F82C-C593-4804-90D5-B56DE72E3177@microsoft.com...
> Possibly Antivirus?
>
> --
> Terry Farrell - MSWord MVP
>
> "JD" <Erehwon RemoveThis @Example.com> wrote in message
> news:OvFEUv%23QJHA.4492@TK2MSFTNGP06.phx.gbl...
>> When I open an existing document, the text appears and then disappears.
>> The document remains blank for long seconds. When the text reappears, the
>> Window's top bar is greyed, as if it is not the "active" document. I can
>> get the "active" bar after diminishing and then restoring the document.
>> What might be causing this behavior, and what, if anything, can I or
>> should I do about it?
>>
>
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Terry Farrell

External


Since: Dec 08, 2003
Posts: 3331



(Msg. 4) Posted: Tue Nov 11, 2008 10:41 pm
Post subject: Re: Strange Word behavior. Please advise. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It is the sort of problem that we see frequently reported, the principal
culprit being the Office Plug-in option in Norton Anti Virus. You may get a
pointer by looking at the Task Manager to see if what's using CPU cycles
(other than Word) during the blank period.

Terry

"JD" <Erehwon DeleteThis @Example.com> wrote in message
news:Oav7wTERJHA.3876@TK2MSFTNGP04.phx.gbl...
> Are you suggesting that my AV program might be causing this? I've used AV
> and Word for many years, and this behavior has only begun recently. So I
> wonder...
> "Terry Farrell" <terryfarrell DeleteThis @msn.com> wrote in message
> news:F152F82C-C593-4804-90D5-B56DE72E3177@microsoft.com...
>> Possibly Antivirus?
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "JD" <Erehwon DeleteThis @Example.com> wrote in message
>> news:OvFEUv%23QJHA.4492@TK2MSFTNGP06.phx.gbl...
>>> When I open an existing document, the text appears and then disappears.
>>> The document remains blank for long seconds. When the text reappears,
>>> the Window's top bar is greyed, as if it is not the "active" document. I
>>> can get the "active" bar after diminishing and then restoring the
>>> document.
>>> What might be causing this behavior, and what, if anything, can I or
>>> should I do about it?
>>>
>>
>
>
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JD

External


Since: Mar 31, 2004
Posts: 15



(Msg. 5) Posted: Tue Nov 11, 2008 10:41 pm
Post subject: Re: Strange Word behavior. Please advise. [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thnaks for the tip. I don't use Norton. I use Computer Associates. I don't
see any similar plug-in here. But I will check out the Task Manager.
"Terry Farrell" <terryfarrell RemoveThis @msn.com> wrote in message
news:48DD57EF-1646-469A-8E01-05B359C8F44C@microsoft.com...
> It is the sort of problem that we see frequently reported, the principal
> culprit being the Office Plug-in option in Norton Anti Virus. You may get
> a pointer by looking at the Task Manager to see if what's using CPU cycles
> (other than Word) during the blank period.
>
> Terry
>
> "JD" <Erehwon RemoveThis @Example.com> wrote in message
> news:Oav7wTERJHA.3876@TK2MSFTNGP04.phx.gbl...
>> Are you suggesting that my AV program might be causing this? I've used AV
>> and Word for many years, and this behavior has only begun recently. So I
>> wonder...
>> "Terry Farrell" <terryfarrell RemoveThis @msn.com> wrote in message
>> news:F152F82C-C593-4804-90D5-B56DE72E3177@microsoft.com...
>>> Possibly Antivirus?
>>>
>>> --
>>> Terry Farrell - MSWord MVP
>>>
>>> "JD" <Erehwon RemoveThis @Example.com> wrote in message
>>> news:OvFEUv%23QJHA.4492@TK2MSFTNGP06.phx.gbl...
>>>> When I open an existing document, the text appears and then disappears.
>>>> The document remains blank for long seconds. When the text reappears,
>>>> the Window's top bar is greyed, as if it is not the "active" document.
>>>> I can get the "active" bar after diminishing and then restoring the
>>>> document.
>>>> What might be causing this behavior, and what, if anything, can I or
>>>> should I do about it?
>>>>
>>>
>>
>>
>
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