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Problem with data file

 
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humata7

External


Since: Dec 04, 2007
Posts: 1



(Msg. 1) Posted: Tue Dec 04, 2007 12:03 pm
Post subject: Problem with data file
Archived from groups: microsoft>public>outlook>installation (more info?)

I just bought a laptop with Vista business pre-installed and I installed
office 2003 on it. I set up a new email account and I get the following error.

"Unable to open your default e-mail folders. Outlook could not start
because a data file to send and receive mail could not be found. To add a
data file, such as a personal folder file, double-click the Mail icon in
Windows Control Panel."

I go to Mail in the windows control panel and I try to add a data file and
the only thing I see in "Types of Storage" is Business Contact Manager
Database. And when I add that, there is a problem with rundll32. Anyways, I
searched my computer for .pst and found nothing. Please help. Thanks.
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Roady [MVP]

External


Since: May 17, 2004
Posts: 8370



(Msg. 2) Posted: Wed Dec 05, 2007 1:23 am
Post subject: Re: Problem with data file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sounds like you've configured it with the wrong account type. Start with a
clean profile and configure it with the correct account settings. Contact
your ISP if you do not know these.

Additionally see http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"humata7" <humata7.DeleteThis@discussions.microsoft.com> wrote in message
news:57127B66-C50C-40B6-A05A-196D2EB334E5@microsoft.com...
> I just bought a laptop with Vista business pre-installed and I installed
> office 2003 on it. I set up a new email account and I get the following
> error.
>
> "Unable to open your default e-mail folders. Outlook could not start
> because a data file to send and receive mail could not be found. To add a
> data file, such as a personal folder file, double-click the Mail icon in
> Windows Control Panel."
>
> I go to Mail in the windows control panel and I try to add a data file and
> the only thing I see in "Types of Storage" is Business Contact Manager
> Database. And when I add that, there is a problem with rundll32. Anyways,
> I
> searched my computer for .pst and found nothing. Please help. Thanks.
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Alex Cerna

External


Since: Dec 15, 2007
Posts: 1



(Msg. 3) Posted: Sat Dec 15, 2007 7:48 am
Post subject: Re: Problem with data file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I had a similar problem rolling back from Outlook 2007 to Outlook 2003. I
found the solution here:

http://blog.maccarocks.com/2006/07/19/rolling-back-from-outlook-12-200...eta-rel

Essentially this is what you need to do...

delete these from your registry:
HKLM\Software\Microsoft\Office\12.0
HKCU\Software\Microsoft\Office\12.0

delete these in explorer:
C:\Program Files\Common Files\System\MSMAPI\1033\mapisvc.inf
C:\WINDOWS\system32\mapisvc.inf

When you restart Outlook 2003 it will configure properly.

Best regards,
Alex Cerna

"Roady [MVP]" wrote:

> Sounds like you've configured it with the wrong account type. Start with a
> clean profile and configure it with the correct account settings. Contact
> your ISP if you do not know these.
>
> Additionally see http://www.howto-outlook.com/faq/newprofile.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "humata7" <humata7.DeleteThis@discussions.microsoft.com> wrote in message
> news:57127B66-C50C-40B6-A05A-196D2EB334E5@microsoft.com...
> > I just bought a laptop with Vista business pre-installed and I installed
> > office 2003 on it. I set up a new email account and I get the following
> > error.
> >
> > "Unable to open your default e-mail folders. Outlook could not start
> > because a data file to send and receive mail could not be found. To add a
> > data file, such as a personal folder file, double-click the Mail icon in
> > Windows Control Panel."
> >
> > I go to Mail in the windows control panel and I try to add a data file and
> > the only thing I see in "Types of Storage" is Business Contact Manager
> > Database. And when I add that, there is a problem with rundll32. Anyways,
> > I
> > searched my computer for .pst and found nothing. Please help. Thanks.
>
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