Problem with Windows XP FAX Services

That's the one.
--
Russ Valentine
[MVP-Outlook]
"Rich" <Rich_NoSpam DeleteThis @ptd_nospam.net> wrote in message
news:oYidne4rPfO-NX7anZ2dnUVZ_gydnZ2d@ptd.net...
>I just checked the Microsoft public news server. It has the same groups
>that I have now. There is no specific XP Fax group, the closest is
>windowsxp.print_fax.
>
> Thank you again
>
>
>
>
> "Rich" <Rich_NoSpam DeleteThis @ptd_nospam.net> wrote in message
> news:HJmdnb96ZI3TOH7anZ2dnUVZ_sytnZ2d@ptd.net...
>>I was lazy!
>>
>> Thank you again for the info.
>>
>>
>> "Russ Valentine [MVP-Outlook]" <russval DeleteThis @gmail.com> wrote in message
>> news:5479C0DD-7F7D-4A87-8B32-B9E796B7E2BA@microsoft.com...
>>> What does that have to do with your Internet provider?
>>> Use the Microsoft public news server. That's where you're posting, you
>>> know.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Rich" <Rich_NoSpam DeleteThis @ptd_nospam.net> wrote in message
>>> news:_bKdnXegHtHgYn_anZ2dnUVZ_j-dnZ2d@ptd.net...
>>>> My Internet provider doesnt have an XP Fax group available. I'll do
>>>> some more digging. I found a number of error events logged oin the
>>>> event viewer to investigate.
>>>>
>>>> Thank you again
>>>> "Russ Valentine [MVP-Outlook]" <russval DeleteThis @gmail.com> wrote in message
>>>> news:248E23DA-D46F-497D-95B1-2FB27C9AD2DC@microsoft.com...
>>>>>I would post in the XP Fax group. Perhaps someone there has seen it. I
>>>>>would still post a lot more detail that "it was the only change I
>>>>>made." That would mean nothing to someone who wasn't watching what you
>>>>>were doing.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Rich" <Rich_NoSpam DeleteThis @ptd_nospam.net> wrote in message
>>>>> news:ldqdnd0PLJXBfn_anZ2dnUVZ_uqvnZ2d@ptd.net...
>>>>>>I suspected it because it was the only change I had made. When I
>>>>>>remove FAX services the problem goes away.
>>>>>>
>>>>>> There were no error messages but I'll look at the event viewer and
>>>>>> logs.
>>>>>>
>>>>>> Sorry about posting here. This seems to be a news group with active
>>>>>> users.
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" <russval DeleteThis @gmail.com> wrote in message
>>>>>> news:5BC011E9-401C-4D88-BF6F-4A74506A0A7A@microsoft.com...
>>>>>>> Rather a vague, convoluted story. Why did you suspect the Fax
>>>>>>> Service in the first place? What made you think uninstalling it
>>>>>>> would help?
>>>>>>> If I were you I'd be looking for more concrete steps to reproduce
>>>>>>> your problem, error messages, and Event viewer. Trust me, no one has
>>>>>>> reported anything like it, especially in this group, which is for
>>>>>>> Outlook.
>>>>>>>
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Rich" <Rich_NoSpam DeleteThis @ptd_nospam.net> wrote in message
>>>>>>> news:pfSdnQaYpdNeMH_anZ2dnUVZ_uKpnZ2d@ptd.net...
>>>>>>>>I have a strange problem after installing WinXP FAX services. I am
>>>>>>>>running XP MCE SP2 on a Dell XPS410 with all security and hotfixes
>>>>>>>>done. I use Trend Micro Internet Security 2007.
>>>>>>>>
>>>>>>>> After re-booting, the desktop comes up normally but I can't do
>>>>>>>> anything for several minutes with a number of applications such as
>>>>>>>> IE6 or Control Panel Add/Remove Programs. These hang for several
>>>>>>>> minutes. Eventually they will run. Un-intstalling Fax Services
>>>>>>>> cures the problem.
>>>>>>>>
>>>>>>>> The FAX service does work just fine once up and running. I have
>>>>>>>> tried auto answer off and automatic. Having the phone line
>>>>>>>> connected to the modem makes no difference. I didn't go into
>>>>>>>> Outlook to configure anyhting there since I do not use Outlook.
>>>>>>>>
>>>>>>>> Process Explorer doesn't show any activity other System Idle
>>>>>>>> Process during the hang. Once whatever is hanging is done then I
>>>>>>>> see changes and additions to the Processes in Process Explorer.
>>>>>>>>
>>>>>>>> I looked at the Microsoft Knowledge Base, also Bruces Printing
>>>>>>>> Pages and Slipstick.com but didn't see any comments about this
>>>>>>>> problem. A Google search didn't come up with similar problems.
>>>>>>>>
>>>>>>>> Anybody have any ideas?
>>>>>>>>
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>>
>>>>>>>>
>>>>>>>> Rich
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
>

I solved the problem. I guess it was a print problem sort of.

There were two error messages in the Event Viewer with Fax Services enabled:
One for a Brother Print Spooler and one for Intel Quick Recovery. The
Spooler was still in Services even though I had uninstalled the Brother long
ago. I disabled the spooler and deleted all the lurking Brother files that
the un-instsller left behind. I disabled the Intel Quick Recovery.

No more hanging applications. Interesting that the problem and error logs
only occur with Fax Services enabled.

Thanks for the advice.

Rich





"Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
news:FF8E73A9-2067-49E2-9718-1D8B611752FB@microsoft.com...
> That's the one.
> --
> Russ Valentine
> [MVP-Outlook]
> "Rich" <Rich_NoSpam.DeleteThis@ptd_nospam.net> wrote in message
> news:oYidne4rPfO-NX7anZ2dnUVZ_gydnZ2d@ptd.net...
>>I just checked the Microsoft public news server. It has the same groups
>>that I have now. There is no specific XP Fax group, the closest is
>>windowsxp.print_fax.
>>
>> Thank you again
>>
>>
>>
>>
>> "Rich" <Rich_NoSpam.DeleteThis@ptd_nospam.net> wrote in message
>> news:HJmdnb96ZI3TOH7anZ2dnUVZ_sytnZ2d@ptd.net...
>>>I was lazy!
>>>
>>> Thank you again for the info.
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
>>> news:5479C0DD-7F7D-4A87-8B32-B9E796B7E2BA@microsoft.com...
>>>> What does that have to do with your Internet provider?
>>>> Use the Microsoft public news server. That's where you're posting, you
>>>> know.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Rich" <Rich_NoSpam.DeleteThis@ptd_nospam.net> wrote in message
>>>> news:_bKdnXegHtHgYn_anZ2dnUVZ_j-dnZ2d@ptd.net...
>>>>> My Internet provider doesnt have an XP Fax group available. I'll do
>>>>> some more digging. I found a number of error events logged oin the
>>>>> event viewer to investigate.
>>>>>
>>>>> Thank you again
>>>>> "Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
>>>>> news:248E23DA-D46F-497D-95B1-2FB27C9AD2DC@microsoft.com...
>>>>>>I would post in the XP Fax group. Perhaps someone there has seen it. I
>>>>>>would still post a lot more detail that "it was the only change I
>>>>>>made." That would mean nothing to someone who wasn't watching what you
>>>>>>were doing.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Rich" <Rich_NoSpam.DeleteThis@ptd_nospam.net> wrote in message
>>>>>> news:ldqdnd0PLJXBfn_anZ2dnUVZ_uqvnZ2d@ptd.net...
>>>>>>>I suspected it because it was the only change I had made. When I
>>>>>>>remove FAX services the problem goes away.
>>>>>>>
>>>>>>> There were no error messages but I'll look at the event viewer and
>>>>>>> logs.
>>>>>>>
>>>>>>> Sorry about posting here. This seems to be a news group with active
>>>>>>> users.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>>
>>>>>>> "Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
>>>>>>> news:5BC011E9-401C-4D88-BF6F-4A74506A0A7A@microsoft.com...
>>>>>>>> Rather a vague, convoluted story. Why did you suspect the Fax
>>>>>>>> Service in the first place? What made you think uninstalling it
>>>>>>>> would help?
>>>>>>>> If I were you I'd be looking for more concrete steps to reproduce
>>>>>>>> your problem, error messages, and Event viewer. Trust me, no one
>>>>>>>> has reported anything like it, especially in this group, which is
>>>>>>>> for Outlook.
>>>>>>>>
>>>>>>>> --
>>>>>>>> Russ Valentine
>>>>>>>> [MVP-Outlook]
>>>>>>>> "Rich" <Rich_NoSpam.DeleteThis@ptd_nospam.net> wrote in message
>>>>>>>> news:pfSdnQaYpdNeMH_anZ2dnUVZ_uKpnZ2d@ptd.net...
>>>>>>>>>I have a strange problem after installing WinXP FAX services. I am
>>>>>>>>>running XP MCE SP2 on a Dell XPS410 with all security and hotfixes
>>>>>>>>>done. I use Trend Micro Internet Security 2007.
>>>>>>>>>
>>>>>>>>> After re-booting, the desktop comes up normally but I can't do
>>>>>>>>> anything for several minutes with a number of applications such as
>>>>>>>>> IE6 or Control Panel Add/Remove Programs. These hang for several
>>>>>>>>> minutes. Eventually they will run. Un-intstalling Fax Services
>>>>>>>>> cures the problem.
>>>>>>>>>
>>>>>>>>> The FAX service does work just fine once up and running. I have
>>>>>>>>> tried auto answer off and automatic. Having the phone line
>>>>>>>>> connected to the modem makes no difference. I didn't go into
>>>>>>>>> Outlook to configure anyhting there since I do not use Outlook.
>>>>>>>>>
>>>>>>>>> Process Explorer doesn't show any activity other System Idle
>>>>>>>>> Process during the hang. Once whatever is hanging is done then I
>>>>>>>>> see changes and additions to the Processes in Process Explorer.
>>>>>>>>>
>>>>>>>>> I looked at the Microsoft Knowledge Base, also Bruces Printing
>>>>>>>>> Pages and Slipstick.com but didn't see any comments about this
>>>>>>>>> problem. A Google search didn't come up with similar problems.
>>>>>>>>>
>>>>>>>>> Anybody have any ideas?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Rich
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>>
>