(Msg. 9) Posted: Wed Sep 03, 2008 7:41 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: microsoft>public>outlook (more info?)
No mesage is received. The cusor appears that it is reacting and then nothing
occurs. After this happend the only way I can open Outlook is to reboot.
Other Office components appear to be not affected.
--
Tony Knights
"Brian Tillman [MVP - Outlook]" wrote:
> "Anthony knights" <Anthonyknights.TakeThisOut@discussions.microsoft.com> wrote in
> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
>
> >I have a problem with Outlook 2003. It opens quite well when I first boot
> >up,
> > but the fails either from the shortcut on the toolbar or directly through
> > programs.
>
> Fails in what manner? If you receive any error messages, what is the exact
> text? Is anything written to the Event log?
> --
> Brian Tillman [MVP-Outlook]
>
>
(Msg. 10) Posted: Wed Sep 03, 2008 7:41 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
On looking at the events log I see two different evnts. The first is LoadPerf
and relates to an MOF file which could not be loaded, while the second is a
Userenv event which suggests that another service is running as a user
account and that Windows could not unload the user's profile.
Could this be in any way related to Norton 360?
--
Tony Knights
"Brian Tillman [MVP - Outlook]" wrote:
> "Anthony knights" <Anthonyknights RemoveThis @discussions.microsoft.com> wrote in
> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
>
> >I have a problem with Outlook 2003. It opens quite well when I first boot
> >up,
> > but the fails either from the shortcut on the toolbar or directly through
> > programs.
>
> Fails in what manner? If you receive any error messages, what is the exact
> text? Is anything written to the Event log?
> --
> Brian Tillman [MVP-Outlook]
>
>
(Msg. 11) Posted: Wed Sep 03, 2008 8:55 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Have you looked at the shortcut and verified it's a valid shortcut? Is
outlook open or closed when you try to open it from other programs (using
the File, Send to menu?). If outlook is closed, look in Tasks manager to
verify it is closed.
"Anthony knights" <Anthonyknights RemoveThis @discussions.microsoft.com> wrote in
message news:6D7599C4-F124-4F88-A7B0-91EBF2FA2A9F@microsoft.com...
> No mesage is received. The cusor appears that it is reacting and then
> nothing
> occurs. After this happend the only way I can open Outlook is to reboot.
> Other Office components appear to be not affected.
> --
> Tony Knights
>
>
> "Brian Tillman [MVP - Outlook]" wrote:
>
>> "Anthony knights" <Anthonyknights RemoveThis @discussions.microsoft.com> wrote in
>> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
>>
>> >I have a problem with Outlook 2003. It opens quite well when I first
>> >boot
>> >up,
>> > but the fails either from the shortcut on the toolbar or directly
>> > through
>> > programs.
>>
>> Fails in what manner? If you receive any error messages, what is the
>> exact
>> text? Is anything written to the Event log?
>> --
>> Brian Tillman [MVP-Outlook]
>>
>>
(Msg. 12) Posted: Wed Sep 03, 2008 8:55 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Dear Diane,
Taks manager indicates that it is closed and the shortcut appears to be
valid, afterall it works as soon as I restart the computer.
--
Tony Knights
"Diane Poremsky [MVP]" wrote:
> Have you looked at the shortcut and verified it's a valid shortcut? Is
> outlook open or closed when you try to open it from other programs (using
> the File, Send to menu?). If outlook is closed, look in Tasks manager to
> verify it is closed.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com >
> Outlook Tips by email:
> dailytips-subscribe-request.RemoveThis@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST.RemoveThis@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Anthony knights" <Anthonyknights.RemoveThis@discussions.microsoft.com> wrote in
> message news:6D7599C4-F124-4F88-A7B0-91EBF2FA2A9F@microsoft.com...
> > No mesage is received. The cusor appears that it is reacting and then
> > nothing
> > occurs. After this happend the only way I can open Outlook is to reboot.
> > Other Office components appear to be not affected.
> > --
> > Tony Knights
> >
> >
> > "Brian Tillman [MVP - Outlook]" wrote:
> >
> >> "Anthony knights" <Anthonyknights.RemoveThis@discussions.microsoft.com> wrote in
> >> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
> >>
> >> >I have a problem with Outlook 2003. It opens quite well when I first
> >> >boot
> >> >up,
> >> > but the fails either from the shortcut on the toolbar or directly
> >> > through
> >> > programs.
> >>
> >> Fails in what manner? If you receive any error messages, what is the
> >> exact
> >> text? Is anything written to the Event log?
> >> --
> >> Brian Tillman [MVP-Outlook]
> >>
> >>
>
(Msg. 13) Posted: Wed Sep 03, 2008 12:42 pm
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Are you scanning inbound and/or outbound email with 360? If so, absolutely,
it could be a problem.
"Anthony knights" <Anthonyknights.RemoveThis@discussions.microsoft.com> wrote in
message news:4CE88DD6-17E9-41A7-B774-1856C51E1903@microsoft.com...
> On looking at the events log I see two different evnts. The first is
> LoadPerf
> and relates to an MOF file which could not be loaded, while the second is
> a
> Userenv event which suggests that another service is running as a user
> account and that Windows could not unload the user's profile.
>
> Could this be in any way related to Norton 360?
>
> --
> Tony Knights
>
>
> "Brian Tillman [MVP - Outlook]" wrote:
>
>> "Anthony knights" <Anthonyknights.RemoveThis@discussions.microsoft.com> wrote in
>> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
>>
>> >I have a problem with Outlook 2003. It opens quite well when I first
>> >boot
>> >up,
>> > but the fails either from the shortcut on the toolbar or directly
>> > through
>> > programs.
>>
>> Fails in what manner? If you receive any error messages, what is the
>> exact
>> text? Is anything written to the Event log?
>> --
>> Brian Tillman [MVP-Outlook]
>>
>>
(Msg. 14) Posted: Thu Sep 04, 2008 7:09 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I've never aloowed scanning of outbound email and I have now disabled inbound
on Norton 360. It has not changes anything. I have clicked on properties of
the shortcut on the toolbar and then find target. It takes me to Office 11
where all other MSOffice files are located. Outlook will not start from any
of these locations, but others (Word, PowerPoint and Excel) do.
At this stage the only way to guarantee that Outlook will operate all day is
to leave it open and minimised, otherwise I have to restart the computer.
Why would Norton 360 be a problem?
Tony
--
Tony Knights
"Diane Poremsky [MVP]" wrote:
> Are you scanning inbound and/or outbound email with 360? If so, absolutely,
> it could be a problem.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com >
> Outlook Tips by email:
> dailytips-subscribe-request.DeleteThis@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST.DeleteThis@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Anthony knights" <Anthonyknights.DeleteThis@discussions.microsoft.com> wrote in
> message news:4CE88DD6-17E9-41A7-B774-1856C51E1903@microsoft.com...
> > On looking at the events log I see two different evnts. The first is
> > LoadPerf
> > and relates to an MOF file which could not be loaded, while the second is
> > a
> > Userenv event which suggests that another service is running as a user
> > account and that Windows could not unload the user's profile.
> >
> > Could this be in any way related to Norton 360?
> >
> > --
> > Tony Knights
> >
> >
> > "Brian Tillman [MVP - Outlook]" wrote:
> >
> >> "Anthony knights" <Anthonyknights.DeleteThis@discussions.microsoft.com> wrote in
> >> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
> >>
> >> >I have a problem with Outlook 2003. It opens quite well when I first
> >> >boot
> >> >up,
> >> > but the fails either from the shortcut on the toolbar or directly
> >> > through
> >> > programs.
> >>
> >> Fails in what manner? If you receive any error messages, what is the
> >> exact
> >> text? Is anything written to the Event log?
> >> --
> >> Brian Tillman [MVP-Outlook]
> >>
> >>
>
(Msg. 15) Posted: Thu Sep 04, 2008 8:18 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"Anthony knights" <Anthonyknights.TakeThisOut@discussions.microsoft.com> wrote in
message news:6D7599C4-F124-4F88-A7B0-91EBF2FA2A9F@microsoft.com...
> No mesage is received. The cusor appears that it is reacting and then
> nothing
> occurs. After this happend the only way I can open Outlook is to reboot.
> Other Office components appear to be not affected.
Sounds like you have some add-in that keeps Outlook open even when you
believe it's closed. Use Task Manager's Processes tab to see if
"OUTLOOK.EXE" is still a running process after you've closed it. Then see
if the applications listed here are in use:
http://www.slipstick.com/problems/close.asp . This isn't an exhaustive list
and troubleshooting techniques on that page can help you isolate the cause.
--
Brian Tillman [MVP-Outlook]
(Msg. 16) Posted: Thu Sep 04, 2008 10:27 am
Post subject: Re: Outlook wont open, process running [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
> At this stage the only way to guarantee that Outlook will operate all day
> is
> to leave it open and minimised, otherwise I have to restart the computer.
clues don't get any bigger that this one. It's a sure sign outlook is not
exiting properly. you need to figure out why.
http://www.slipstick.com/problems/close.asp will help point you in the right
direction.
"Anthony knights" <Anthonyknights RemoveThis @discussions.microsoft.com> wrote in
message news:B2623AFE-460E-4341-B903-AD4A714F0232@microsoft.com...
> I've never aloowed scanning of outbound email and I have now disabled
> inbound
> on Norton 360. It has not changes anything. I have clicked on properties
> of
> the shortcut on the toolbar and then find target. It takes me to Office 11
> where all other MSOffice files are located. Outlook will not start from
> any
> of these locations, but others (Word, PowerPoint and Excel) do.
>
> At this stage the only way to guarantee that Outlook will operate all day
> is
> to leave it open and minimised, otherwise I have to restart the computer.
>
> Why would Norton 360 be a problem?
>
> Tony
> --
> Tony Knights
>
>
> "Diane Poremsky [MVP]" wrote:
>
>> Are you scanning inbound and/or outbound email with 360? If so,
>> absolutely,
>> it could be a problem.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >>
>> Outlook Tips by email:
>> dailytips-subscribe-request RemoveThis @lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST RemoveThis @PEACH.EASE.LSOFT.COM
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/community/en-us/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "Anthony knights" <Anthonyknights RemoveThis @discussions.microsoft.com> wrote in
>> message news:4CE88DD6-17E9-41A7-B774-1856C51E1903@microsoft.com...
>> > On looking at the events log I see two different evnts. The first is
>> > LoadPerf
>> > and relates to an MOF file which could not be loaded, while the second
>> > is
>> > a
>> > Userenv event which suggests that another service is running as a user
>> > account and that Windows could not unload the user's profile.
>> >
>> > Could this be in any way related to Norton 360?
>> >
>> > --
>> > Tony Knights
>> >
>> >
>> > "Brian Tillman [MVP - Outlook]" wrote:
>> >
>> >> "Anthony knights" <Anthonyknights RemoveThis @discussions.microsoft.com> wrote in
>> >> message news:2E1A58A3-F0A3-4BAA-A4BF-37238BA7702A@microsoft.com...
>> >>
>> >> >I have a problem with Outlook 2003. It opens quite well when I first
>> >> >boot
>> >> >up,
>> >> > but the fails either from the shortcut on the toolbar or directly
>> >> > through
>> >> > programs.
>> >>
>> >> Fails in what manner? If you receive any error messages, what is the
>> >> exact
>> >> text? Is anything written to the Event log?
>> >> --
>> >> Brian Tillman [MVP-Outlook]
>> >>
>> >>
>>
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