Outlook Crashing in Vista while expanding a group address

Hi Russ,

I apologize for the term "Group Contact". What is the correct term
describing the following:

A "group" of email addresses that you alias as a single entity such as the
"Cleaning_Crew" or "Setup_Crew", etc.

that's what I meant as a "Group Contact", a distribution list.

Now you wanted to know the steps they are as follows:

1. Composed an email
2. Entered my "distribution list" in the Bcc field
3. Noticed the "+" sign signalling that I could expand the list.
4. Received the error stating the following:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: contab32.dll
Fault Module Version: 12.0.6315.5000
Fault Module Timestamp: 4824a8ea
Exception Code: c0000005
Exception Offset: 0000b641
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

5. Outlook closed down.

Does this help?


"Russ Valentine [MVP-Outlook]" wrote:

> What is a Group Contact? You have made up a term that has no meaning to
> anyone else. You should also include the precise steps that produced the
> error message, mail account type, and information store since we can't guess
> any of that information either.
> --
> Russ Valentine
> [MVP-Outlook]
> "John Coffie, Jr." <John Coffie, Jr..TakeThisOut@discussions.microsoft.com> wrote in
> message news:1B265D57-9233-4052-B148-9B129D91C46C@microsoft.com...
> > Hello, I get the following when I try to send to a Group Contact or even
> > if I
> > try to expand the Group Contact to view the individual email addresses.
> > Any
> > help would be greatly appreciated.
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: OUTLOOK.EXE
> > Application Version: 12.0.6316.5000
> > Application Timestamp: 4833a470
> > Fault Module Name: contab32.dll
> > Fault Module Version: 12.0.6315.5000
> > Fault Module Timestamp: 4824a8ea
> > Exception Code: c0000005
> > Exception Offset: 0000b641
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> >
> > Thanks
>
>

You probably have a corrupt distribution list. Still not sure why you put
that term in quotes. That is what you created, right? DL's are not reliable
or robust. You must recreate them frequently.
--
Russ Valentine
[MVP-Outlook]
"John Coffie, Jr." <JohnCoffieJr.TakeThisOut@discussions.microsoft.com> wrote in message
news:D9D82597-D64C-4654-8E29-6C9C504B57AF@microsoft.com...
> Hi Russ,
>
> I apologize for the term "Group Contact". What is the correct term
> describing the following:
>
> A "group" of email addresses that you alias as a single entity such as the
> "Cleaning_Crew" or "Setup_Crew", etc.
>
> that's what I meant as a "Group Contact", a distribution list.
>
> Now you wanted to know the steps they are as follows:
>
> 1. Composed an email
> 2. Entered my "distribution list" in the Bcc field
> 3. Noticed the "+" sign signalling that I could expand the list.
> 4. Received the error stating the following:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: OUTLOOK.EXE
> Application Version: 12.0.6316.5000
> Application Timestamp: 4833a470
> Fault Module Name: contab32.dll
> Fault Module Version: 12.0.6315.5000
> Fault Module Timestamp: 4824a8ea
> Exception Code: c0000005
> Exception Offset: 0000b641
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
>
> 5. Outlook closed down.
>
> Does this help?
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> What is a Group Contact? You have made up a term that has no meaning to
>> anyone else. You should also include the precise steps that produced the
>> error message, mail account type, and information store since we can't
>> guess
>> any of that information either.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "John Coffie, Jr." <John Coffie, Jr..TakeThisOut@discussions.microsoft.com> wrote in
>> message news:1B265D57-9233-4052-B148-9B129D91C46C@microsoft.com...
>> > Hello, I get the following when I try to send to a Group Contact or
>> > even
>> > if I
>> > try to expand the Group Contact to view the individual email addresses.
>> > Any
>> > help would be greatly appreciated.
>> >
>> > Problem signature:
>> > Problem Event Name: APPCRASH
>> > Application Name: OUTLOOK.EXE
>> > Application Version: 12.0.6316.5000
>> > Application Timestamp: 4833a470
>> > Fault Module Name: contab32.dll
>> > Fault Module Version: 12.0.6315.5000
>> > Fault Module Timestamp: 4824a8ea
>> > Exception Code: c0000005
>> > Exception Offset: 0000b641
>> > OS Version: 6.0.6001.2.1.0.768.3
>> > Locale ID: 1033
>> >
>> > Thanks
>>
>>

Thanks.

You're probably right about the corrupted distribution list. I'm using
Outlook connector and the distribution list was imported from my hotmail
contacts.


"Russ Valentine [MVP-Outlook]" wrote:

> You probably have a corrupt distribution list. Still not sure why you put
> that term in quotes. That is what you created, right? DL's are not reliable
> or robust. You must recreate them frequently.
> --
> Russ Valentine
> [MVP-Outlook]
> "John Coffie, Jr." <JohnCoffieJr.RemoveThis@discussions.microsoft.com> wrote in message
> news:D9D82597-D64C-4654-8E29-6C9C504B57AF@microsoft.com...
> > Hi Russ,
> >
> > I apologize for the term "Group Contact". What is the correct term
> > describing the following:
> >
> > A "group" of email addresses that you alias as a single entity such as the
> > "Cleaning_Crew" or "Setup_Crew", etc.
> >
> > that's what I meant as a "Group Contact", a distribution list.
> >
> > Now you wanted to know the steps they are as follows:
> >
> > 1. Composed an email
> > 2. Entered my "distribution list" in the Bcc field
> > 3. Noticed the "+" sign signalling that I could expand the list.
> > 4. Received the error stating the following:
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: OUTLOOK.EXE
> > Application Version: 12.0.6316.5000
> > Application Timestamp: 4833a470
> > Fault Module Name: contab32.dll
> > Fault Module Version: 12.0.6315.5000
> > Fault Module Timestamp: 4824a8ea
> > Exception Code: c0000005
> > Exception Offset: 0000b641
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> >
> > 5. Outlook closed down.
> >
> > Does this help?
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> What is a Group Contact? You have made up a term that has no meaning to
> >> anyone else. You should also include the precise steps that produced the
> >> error message, mail account type, and information store since we can't
> >> guess
> >> any of that information either.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "John Coffie, Jr." <John Coffie, Jr..RemoveThis@discussions.microsoft.com> wrote in
> >> message news:1B265D57-9233-4052-B148-9B129D91C46C@microsoft.com...
> >> > Hello, I get the following when I try to send to a Group Contact or
> >> > even
> >> > if I
> >> > try to expand the Group Contact to view the individual email addresses.
> >> > Any
> >> > help would be greatly appreciated.
> >> >
> >> > Problem signature:
> >> > Problem Event Name: APPCRASH
> >> > Application Name: OUTLOOK.EXE
> >> > Application Version: 12.0.6316.5000
> >> > Application Timestamp: 4833a470
> >> > Fault Module Name: contab32.dll
> >> > Fault Module Version: 12.0.6315.5000
> >> > Fault Module Timestamp: 4824a8ea
> >> > Exception Code: c0000005
> >> > Exception Offset: 0000b641
> >> > OS Version: 6.0.6001.2.1.0.768.3
> >> > Locale ID: 1033
> >> >
> >> > Thanks
> >>
> >>
>
>

DL's have never survived importing. The average life expectancy of a DL that
is handled with great care is 6 months.
--
Russ Valentine
[MVP-Outlook]
"John Coffie, Jr." <JohnCoffieJr.DeleteThis@discussions.microsoft.com> wrote in message
news:262783B1-1EC7-431F-B7E7-18A695B256C9@microsoft.com...
> Thanks.
>
> You're probably right about the corrupted distribution list. I'm using
> Outlook connector and the distribution list was imported from my hotmail
> contacts.
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> You probably have a corrupt distribution list. Still not sure why you put
>> that term in quotes. That is what you created, right? DL's are not
>> reliable
>> or robust. You must recreate them frequently.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "John Coffie, Jr." <JohnCoffieJr.DeleteThis@discussions.microsoft.com> wrote in
>> message
>> news:D9D82597-D64C-4654-8E29-6C9C504B57AF@microsoft.com...
>> > Hi Russ,
>> >
>> > I apologize for the term "Group Contact". What is the correct term
>> > describing the following:
>> >
>> > A "group" of email addresses that you alias as a single entity such as
>> > the
>> > "Cleaning_Crew" or "Setup_Crew", etc.
>> >
>> > that's what I meant as a "Group Contact", a distribution list.
>> >
>> > Now you wanted to know the steps they are as follows:
>> >
>> > 1. Composed an email
>> > 2. Entered my "distribution list" in the Bcc field
>> > 3. Noticed the "+" sign signalling that I could expand the list.
>> > 4. Received the error stating the following:
>> >
>> > Problem signature:
>> > Problem Event Name: APPCRASH
>> > Application Name: OUTLOOK.EXE
>> > Application Version: 12.0.6316.5000
>> > Application Timestamp: 4833a470
>> > Fault Module Name: contab32.dll
>> > Fault Module Version: 12.0.6315.5000
>> > Fault Module Timestamp: 4824a8ea
>> > Exception Code: c0000005
>> > Exception Offset: 0000b641
>> > OS Version: 6.0.6001.2.1.0.768.3
>> > Locale ID: 1033
>> >
>> > 5. Outlook closed down.
>> >
>> > Does this help?
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> What is a Group Contact? You have made up a term that has no meaning
>> >> to
>> >> anyone else. You should also include the precise steps that produced
>> >> the
>> >> error message, mail account type, and information store since we can't
>> >> guess
>> >> any of that information either.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "John Coffie, Jr." <John Coffie, Jr..DeleteThis@discussions.microsoft.com> wrote
>> >> in
>> >> message news:1B265D57-9233-4052-B148-9B129D91C46C@microsoft.com...
>> >> > Hello, I get the following when I try to send to a Group Contact or
>> >> > even
>> >> > if I
>> >> > try to expand the Group Contact to view the individual email
>> >> > addresses.
>> >> > Any
>> >> > help would be greatly appreciated.
>> >> >
>> >> > Problem signature:
>> >> > Problem Event Name: APPCRASH
>> >> > Application Name: OUTLOOK.EXE
>> >> > Application Version: 12.0.6316.5000
>> >> > Application Timestamp: 4833a470
>> >> > Fault Module Name: contab32.dll
>> >> > Fault Module Version: 12.0.6315.5000
>> >> > Fault Module Timestamp: 4824a8ea
>> >> > Exception Code: c0000005
>> >> > Exception Offset: 0000b641
>> >> > OS Version: 6.0.6001.2.1.0.768.3
>> >> > Locale ID: 1033
>> >> >
>> >> > Thanks
>> >>
>> >>
>>
>>