(Msg. 1) Posted: Thu Mar 01, 2007 11:19 am
Post subject: Outlook 2007 / Data file was not closed properly Archived from groups: microsoft>public>outlook>general (more info?)
Using Outlook 2007 in Cached Mode, I receive this error every time I startup
Outlook.
"The data file was not closed properly. This file is being checked for
problems."
(Msg. 2) Posted: Fri Mar 02, 2007 4:15 am
Post subject: RE: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi,
If I understood properly, your issue is: every time you start Outlook, you
receive an error message.
If it is true, then this may caused by various reasons. Try the following
suggestions to narrow down this issue:
* Suggestion 1: Temporarily disable all anti-virus software and firewall
=============
This issue may be related to some types of firewalls or anti-virus
programs.
Therefore, please temporarily disable all the firewalls and Anti-Virus
programs to see if it is helpful in resolving this problem.
* Suggestion 2: Start Outlook in Safe Mode
=============
Outlook Safe Mode can narrow down issues which are caused by any
extensions, corrupted resources, files, registries, or templates.
1. Click Start | Run.
2. In the Open box, type: "Outlook /safe" (without the quotation marks)
Notes: There is a space character between Outlook and the forward slash (/).
3. Click OK.
* Suggestion 3: Create a new profile
==============
Many times this issue can be caused by a corrupted Outlook profile. I
suggest that we create a new Outlook profile. A new profile is a new
environment for us to use Outlook. To create a new profile is only for a
test to see if the problem is related to the corrupt profile of Outlook.
Creating a new profile will not do any damage to the old profile. Please
refer to the following article to create a new profile in Outlook.
If all fail, please help me collect more information for further research
and test:
* Information Collection
=================
1. What is the version of your Windows? Have you applied all the latest
updates?
2. Please provide the exact error message with any screenshot and send it
to me. You can attach it directly to this newsgroup or send it to
<v-lehao.RemoveThis@microsoft.com>
** To take a screenshot
---------------------
1. When this error message appears, press PrScrn key on your keyboard.
2. Type "mspaint" (without the quotation marks) in Start>Run box and click
OK.
3. Click Edit>Paste to paste the screenshot.
4. Save it as JPEG file type and send it as Email attachment.
---------------------
Please take some time to try my suggestions and collect information for me.
Regards,
Leon Hao
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
(Msg. 3) Posted: Mon Mar 05, 2007 5:26 am
Post subject: RE: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I start Outlook /safe and do not experience the problem.
> * Suggestion 2: Start Outlook in Safe Mode
I have recreated the Profile and that did not resolve the issue.
> * Suggestion 3: Create a new profile
The exact message is: "The data file was not closed properly. This file is
being checked for problems."
> 2. Please provide the exact error message with any screenshot and send it
> to me. You can attach it directly to this newsgroup or send it to
(Msg. 4) Posted: Mon Mar 05, 2007 3:41 pm
Post subject: RE: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
i have the identical problem ... i'll watch with interest
"R E A" wrote:
>
>
> I start Outlook /safe and do not experience the problem.
>
> > * Suggestion 2: Start Outlook in Safe Mode
>
> I have recreated the Profile and that did not resolve the issue.
>
> > * Suggestion 3: Create a new profile
>
>
> The exact message is: "The data file was not closed properly. This file is
> being checked for problems."
>
>
> > 2. Please provide the exact error message with any screenshot and send it
> > to me. You can attach it directly to this newsgroup or send it to
>
(Msg. 5) Posted: Mon Mar 05, 2007 8:04 pm
Post subject: Re: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Just tell Leon that Outlook 2007 does this all the time. Outlook 2007 is
still full of bugs, one of which is that it takes so long to disconnect from
its data source that most users will exit their OS before it does, thus
creating this error message. Maybe he can get something done about this. No
one else can.
--
Russ Valentine
[MVP-Outlook]
"Clive G" <CliveG.RemoveThis@discussions.microsoft.com> wrote in message
news:0E0C5F52-EBA9-4365-B46A-92735F5D6558@microsoft.com...
>i have the identical problem ... i'll watch with interest
>
> "R E A" wrote:
>
>>
>>
>> I start Outlook /safe and do not experience the problem.
>>
>> > * Suggestion 2: Start Outlook in Safe Mode
>>
>> I have recreated the Profile and that did not resolve the issue.
>>
>> > * Suggestion 3: Create a new profile
>>
>>
>> The exact message is: "The data file was not closed properly. This file
>> is
>> being checked for problems."
>>
>>
>> > 2. Please provide the exact error message with any screenshot and send
>> > it
>> > to me. You can attach it directly to this newsgroup or send it to
>>
(Msg. 6) Posted: Tue Mar 06, 2007 9:34 am
Post subject: Re: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi,
It seems this does not occur with Outlook /safe. Please try the following
steps to resolve this issue:
* Step 1: Disable Outlook add-ins
================
1. Select Tools>Options>Other>Advanced Options>Add-In Manager and then
clear all the checkboxes.
2. Add one check back each time to the list of Add-In, restart Outlook,
and repeat the above procedure. Once the issue reappears again, we can
determine which add-in causes this problem and then disable it.
1. Start Outlook. Click Tools>Options.
2. On the Other tab, uncheck "Enable Instant Messaging in Microsoft
Outlook". Click OK to save the settings.
3. Restart Outlook.
* Step 3: Disable Word Editor:
=================
1. On the Tools menu, click Options, and then click Mail Format.
2. Click to clear the "Use Microsoft Word to edit e-mail messages" check
box.
Meanwhile, for the scenario Russ has reported, I have already forwarded it
to our related team, and I am sure they will take a look at this.
Regards,
Leon Hao
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
(Msg. 7) Posted: Tue Mar 06, 2007 9:34 am
Post subject: Re: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I will try disable the Add-ins and see if one of them is causing an issue.
However, I'm having trouble with the instructions you provided in #2 and #3.
I think those are Outlook 2003 options and not available in Outlook 2007.
I do not see an Instant Messaging option (and I don't think it is enabled
because Messenger does not start automatically when I launch Outlook 2007.
I would love to disable Word as my editor but I don't think that's an option
in Outlook 2007.
> * Step 2: Disable Instant Messaging
> =================
>
> 1. Start Outlook. Click Tools>Options.
> 2. On the Other tab, uncheck "Enable Instant Messaging in Microsoft
> Outlook". Click OK to save the settings.
> 3. Restart Outlook.
>
> * Step 3: Disable Word Editor:
> =================
>
> 1. On the Tools menu, click Options, and then click Mail Format.
> 2. Click to clear the "Use Microsoft Word to edit e-mail messages" check
> box.
>
(Msg. 8) Posted: Wed Mar 07, 2007 4:37 am
Post subject: RE: Outlook 2007 / Data file was not closed properly [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
After starting Outlook one time with /safe (safemode), this problem has
occurred only once or twice, so that is a big improvement.
Perhaps starting it once in /safe mode allowed Outlook to correct the
problem with the .ost data file.
I'm not going to pursue this further unless I see the issue start to happen
frequently again. Thanks.
> "Leon Hao [MSFT]" wrote:
>
> * Suggestion 2: Start Outlook in Safe Mode
> =============
>
> Outlook Safe Mode can narrow down issues which are caused by any
> extensions, corrupted resources, files, registries, or templates.
>
> 1. Click Start | Run.
> 2. In the Open box, type: "Outlook /safe" (without the quotation marks)
> Notes: There is a space character between Outlook and the forward slash (/).
> 3. Click OK.
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