(Msg. 1) Posted: Thu Nov 22, 2007 5:41 am
Post subject: Printing in Outlook 2003 - Per User printing verses Per PC printin Archived from groups: microsoft>public>outlook>printing (more info?)
Hi All,
We recently changed all our Printers on Windows XP SP2 (joined to a domain)
from "Per User" installation to "Per PC" installation.
If you add a printer via Start / Settings / Printers / Add printer, it is a
per user printer. IE If you go to a different PC (and you have a roaming
profile) the printer will be available to you on the new PC.
That's great if you go to the PC next to you... It's not so good if you go
to a different site or floor and want to print to the printer closest to you.
To solve this, we removed all the printers and added them as "Per PC"
printers. IE, It doesn't matter who logs into the PC, the available printers
will always be the ones installed on the PC.
We installed the printers using the following command:
rundll32 printui.dll,PrintUIEntry /ga /y /n\\PServer\Printer1
That's a quick explanation of what we did. Now down to the Problem:
Before, (with the printer installed as a per user printer) when you're in
Outlook 2003, if you highlight a message (or open it) and press CTRL + P or
click File / Print, the print dialog box shows the default printer. This is
good and what I would expect.
Now we have deleted the "Per User" printer and added the "Per PC" printer
connection. When we do the same thing in Outlook, the Printer "Name" box is
empty. You have to manually select the printer you want to print to. Once
you've done this, Outlook seems to remember the printer until you close
Outlook. Next time you open Outlook, you have to go through the same process.
It appears that Outlook doesn't seem to be able to pickup or remember the
default printer when it's installed on a Per PC basis.
Note that if you hover over the Printer button on the toolbar in Outlook, it
shows the default printer correctly and also prints correctly to the default
printer when you press the button.
I also built a fresh XP SP2 PC with only Office 2003 installed and got the
same problem.
Any Ideas? Can anyone confirm if the same thing happens to them?
(Msg. 2) Posted: Thu Dec 20, 2007 2:16 am
Post subject: Re: Printing in Outlook 2003 - Per User printing verses Per PC printin [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Yes - I've experienced similar problems. I gave up on Machine based
printers.
"Trent" wrote in message
> Hi All,
>
> We recently changed all our Printers on Windows XP SP2 (joined to a
> domain)
> from "Per User" installation to "Per PC" installation.
>
> If you add a printer via Start / Settings / Printers / Add printer, it is
> a
> per user printer. IE If you go to a different PC (and you have a roaming
> profile) the printer will be available to you on the new PC.
> That's great if you go to the PC next to you... It's not so good if you go
> to a different site or floor and want to print to the printer closest to
> you.
>
> To solve this, we removed all the printers and added them as "Per PC"
> printers. IE, It doesn't matter who logs into the PC, the available
> printers
> will always be the ones installed on the PC.
> We installed the printers using the following command:
> rundll32 printui.dll,PrintUIEntry /ga /y /n\\PServer\Printer1
>
> That's a quick explanation of what we did. Now down to the Problem:
>
> Before, (with the printer installed as a per user printer) when you're in
> Outlook 2003, if you highlight a message (or open it) and press CTRL + P
> or
> click File / Print, the print dialog box shows the default printer. This
> is
> good and what I would expect.
>
> Now we have deleted the "Per User" printer and added the "Per PC" printer
> connection. When we do the same thing in Outlook, the Printer "Name" box
> is
> empty. You have to manually select the printer you want to print to. Once
> you've done this, Outlook seems to remember the printer until you close
> Outlook. Next time you open Outlook, you have to go through the same
> process.
>
> It appears that Outlook doesn't seem to be able to pickup or remember the
> default printer when it's installed on a Per PC basis.
>
> Note that if you hover over the Printer button on the toolbar in Outlook,
> it
> shows the default printer correctly and also prints correctly to the
> default
> printer when you press the button.
>
> I also built a fresh XP SP2 PC with only Office 2003 installed and got the
> same problem.
>
> Any Ideas? Can anyone confirm if the same thing happens to them?
>
> Cheers
> Trent
(Msg. 3) Posted: Thu Dec 20, 2007 2:16 am
Post subject: Re: Printing in Outlook 2003 - Per User printing verses Per PC pri [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
We contacted Microsoft about this...
They have logged it as a bug in Outlook 2003 and 2007.
A fix will be made available at some point.
"Castell" wrote:
> Yes - I've experienced similar problems. I gave up on Machine based
> printers.
>
>
> "Trent" wrote in message
> > > Hi All,
> >
> > We recently changed all our Printers on Windows XP SP2 (joined to a
> > domain)
> > from "Per User" installation to "Per PC" installation.
> >
> > If you add a printer via Start / Settings / Printers / Add printer, it is
> > a
> > per user printer. IE If you go to a different PC (and you have a roaming
> > profile) the printer will be available to you on the new PC.
> > That's great if you go to the PC next to you... It's not so good if you go
> > to a different site or floor and want to print to the printer closest to
> > you.
> >
> > To solve this, we removed all the printers and added them as "Per PC"
> > printers. IE, It doesn't matter who logs into the PC, the available
> > printers
> > will always be the ones installed on the PC.
> > We installed the printers using the following command:
> > rundll32 printui.dll,PrintUIEntry /ga /y /n\\PServer\Printer1
> >
> > That's a quick explanation of what we did. Now down to the Problem:
> >
> > Before, (with the printer installed as a per user printer) when you're in
> > Outlook 2003, if you highlight a message (or open it) and press CTRL + P
> > or
> > click File / Print, the print dialog box shows the default printer. This
> > is
> > good and what I would expect.
> >
> > Now we have deleted the "Per User" printer and added the "Per PC" printer
> > connection. When we do the same thing in Outlook, the Printer "Name" box
> > is
> > empty. You have to manually select the printer you want to print to. Once
> > you've done this, Outlook seems to remember the printer until you close
> > Outlook. Next time you open Outlook, you have to go through the same
> > process.
> >
> > It appears that Outlook doesn't seem to be able to pickup or remember the
> > default printer when it's installed on a Per PC basis.
> >
> > Note that if you hover over the Printer button on the toolbar in Outlook,
> > it
> > shows the default printer correctly and also prints correctly to the
> > default
> > printer when you press the button.
> >
> > I also built a fresh XP SP2 PC with only Office 2003 installed and got the
> > same problem.
> >
> > Any Ideas? Can anyone confirm if the same thing happens to them?
> >
> > Cheers
> > Trent
>
(Msg. 4) Posted: Mon Mar 10, 2008 12:04 pm
Post subject: Re: Printing in Outlook 2003 - Per User printing verses Per PC pri [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi,
I am experiencing the same problem in Outlook 2002. The most frustrating
part I find is that if an end user tries to select a printer from the
drop-down list, the printout always goes to the default printer.
JeffH
"Trent" wrote:
> We contacted Microsoft about this...
>
> They have logged it as a bug in Outlook 2003 and 2007.
>
> A fix will be made available at some point.
>
>
> "Castell" wrote:
>
> > Yes - I've experienced similar problems. I gave up on Machine based
> > printers.
> >
> >
> > "Trent" wrote in message
> > > > > Hi All,
> > >
> > > We recently changed all our Printers on Windows XP SP2 (joined to a
> > > domain)
> > > from "Per User" installation to "Per PC" installation.
> > >
> > > If you add a printer via Start / Settings / Printers / Add printer, it is
> > > a
> > > per user printer. IE If you go to a different PC (and you have a roaming
> > > profile) the printer will be available to you on the new PC.
> > > That's great if you go to the PC next to you... It's not so good if you go
> > > to a different site or floor and want to print to the printer closest to
> > > you.
> > >
> > > To solve this, we removed all the printers and added them as "Per PC"
> > > printers. IE, It doesn't matter who logs into the PC, the available
> > > printers
> > > will always be the ones installed on the PC.
> > > We installed the printers using the following command:
> > > rundll32 printui.dll,PrintUIEntry /ga /y /n\\PServer\Printer1
> > >
> > > That's a quick explanation of what we did. Now down to the Problem:
> > >
> > > Before, (with the printer installed as a per user printer) when you're in
> > > Outlook 2003, if you highlight a message (or open it) and press CTRL + P
> > > or
> > > click File / Print, the print dialog box shows the default printer. This
> > > is
> > > good and what I would expect.
> > >
> > > Now we have deleted the "Per User" printer and added the "Per PC" printer
> > > connection. When we do the same thing in Outlook, the Printer "Name" box
> > > is
> > > empty. You have to manually select the printer you want to print to. Once
> > > you've done this, Outlook seems to remember the printer until you close
> > > Outlook. Next time you open Outlook, you have to go through the same
> > > process.
> > >
> > > It appears that Outlook doesn't seem to be able to pickup or remember the
> > > default printer when it's installed on a Per PC basis.
> > >
> > > Note that if you hover over the Printer button on the toolbar in Outlook,
> > > it
> > > shows the default printer correctly and also prints correctly to the
> > > default
> > > printer when you press the button.
> > >
> > > I also built a fresh XP SP2 PC with only Office 2003 installed and got the
> > > same problem.
> > >
> > > Any Ideas? Can anyone confirm if the same thing happens to them?
> > >
> > > Cheers
> > > Trent
> >
(Msg. 5) Posted: Thu Mar 27, 2008 6:10 am
Post subject: Re: Printing in Outlook 2003 - Per User printing verses Per PC pri [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Does anyone know if Microsoft have released this fix? If so can
someone please provide the URL it seems very difficult to track down
any other details about this specific problem that we are also
experiencing.
(Msg. 6) Posted: Thu Mar 27, 2008 1:58 pm
Post subject: Re: Printing in Outlook 2003 - Per User printing verses Per PC pri [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Wes wrote:
> Does anyone know if Microsoft have released this fix?
Released what fix? You didn't include any context for your question.
--
Brian Tillman [MVP-Outlook]
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