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Opening Word crashes every time

 
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KC

External


Since: Dec 09, 2004
Posts: 6



(Msg. 1) Posted: Wed Jun 29, 2005 9:56 am
Post subject: Opening Word crashes every time
Archived from groups: microsoft>public>word>application>errors (more info?)

Using office XP, word worked fine, now just started to crash every time we
try to open it. reads: Word failed to start correctly last time...etc. asks
to start in safe mode. If yes, starts in safe mode if no, get microsoft has
experienced a probem and needs to close...etc. If you recover and restart,
does the same thing. I tried uninstalling and re-installing with no luck.
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Jay Freedman

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Since: Sep 16, 2003
Posts: 2309



(Msg. 2) Posted: Wed Jun 29, 2005 1:17 pm
Post subject: Re: Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

KC wrote:
> Using office XP, word worked fine, now just started to crash every
> time we try to open it. reads: Word failed to start correctly last
> time...etc. asks to start in safe mode. If yes, starts in safe mode
> if no, get microsoft has experienced a probem and needs to
> close...etc. If you recover and restart, does the same thing. I
> tried uninstalling and re-installing with no luck.

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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KC

External


Since: Dec 09, 2004
Posts: 6



(Msg. 3) Posted: Wed Jun 29, 2005 1:17 pm
Post subject: Re: Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

no normal.dot file available to change, tried changing the registry key, no
love. I'm still on the network, no network printer conflicts. I don't use
norton antivirus. Still no good.
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Anne Troy

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Since: Jun 19, 2005
Posts: 711



(Msg. 4) Posted: Wed Jun 29, 2005 1:17 pm
Post subject: Re: Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Steps to troubleshooting Word:
http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
*******************
~Anne Troy

www.OfficeArticles.com
www.MyExpertsOnline.com


"KC" <KC.DeleteThis@discussions.microsoft.com> wrote in message
news:42146978-9D8E-47E7-928C-0425E044A52A@microsoft.com...
> Using office XP, word worked fine, now just started to crash every time we
> try to open it. reads: Word failed to start correctly last time...etc.
asks
> to start in safe mode. If yes, starts in safe mode if no, get microsoft
has
> experienced a probem and needs to close...etc. If you recover and
restart,
> does the same thing. I tried uninstalling and re-installing with no luck.
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Suzanne S. Barnhill

External


Since: Sep 26, 2003
Posts: 19458



(Msg. 5) Posted: Wed Jun 29, 2005 2:36 pm
Post subject: Re: Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You almost certainly have a Normal.dot. See
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm for instructions on
finding it.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"KC" <KC DeleteThis @discussions.microsoft.com> wrote in message
news:0437921E-43E3-4637-B6E2-7DA5CE8994DB@microsoft.com...
> no normal.dot file available to change, tried changing the registry key,
no
> love. I'm still on the network, no network printer conflicts. I don't
use
> norton antivirus. Still no good.
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KC

External


Since: Dec 09, 2004
Posts: 6



(Msg. 6) Posted: Wed Jun 29, 2005 3:17 pm
Post subject: Re: Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have done the searches, and they always come up negative. Plus, everytime
I open word, it's always blank. I can't find one
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Dennis Ankrum

External


Since: May 29, 2008
Posts: 1



(Msg. 7) Posted: Thu May 29, 2008 10:25 pm
Post subject: Re: Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

If you can't find normal.dot, you have to select the option to search hidden
files and folders.

I had this problem. Reinstalled Office, etc. Finally deleted all instances
of normal.dot (I had three) and the problem went away.

url:http://www.ureader.com/msg/10011079.aspx
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ram paudel

External


Since: Oct 29, 2009
Posts: 1



(Msg. 8) Posted: Thu Oct 29, 2009 5:05 am
Post subject: Re:Opening Word crashes every time [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Please find Normal.doc templete from the following location
C:\Documents and Settings\username\Application Data\Microsoft\Templets

Delete the Normal.doc file, winword automatically creates the file.

Ram Paudel

url:http://www.ureader.com/msg/10011079.aspx
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