Menu disapears when mail merging (Word 2003)

In the article that Doug pointed to at


http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm


did you try the "deleting the Data key" step? (I think it is in there
somewhere).

--
Peter Jamieson
http://tips.pjmsn.me.uk

"KSor" <KSor.DeleteThis@discussions.microsoft.com> wrote in message
news:3840483F-92B6-430D-93CF-DADF344DEEB6@microsoft.com...
> We now did UNINSTALL the whole Office pack, restarts the pc and re-install
> Word, Excel and Outlook - same Automation error
>
> Automation error
> Error in adding menu
> Error#: -536608755
>
> when we just starts Word - no mail merge was even tried !!
>
> Maybe something in the registry has to bee removed too ?
>
> Best regards
> KSor, Denmark
>
>
> "Doug Robbins - Word MVP" wrote:
>
>> See the "Mailmerge from Outlook" item on fellow MVP Graham Mayor's
>> website
>> at:
>>
>> http://www.gmayor.com/mailmerge_from_outlook.htm
>>
>>
>> --
>> Hope this helps.
>>
>> Please reply to the newsgroup unless you wish to avail yourself of my
>> services on a paid consulting basis.
>>
>> Doug Robbins - Word MVP
>>
>> "KSor" <KSor.DeleteThis@discussions.microsoft.com> wrote in message
>> news:5C4519C5-FD9D-4702-B973-7826662A20D8@microsoft.com...
>> > Oh no, Oh no - Gabriel blow your horn .....
>> >
>> > Still corrupting Word with this automation error !
>> >
>> > And worde ... we have uninstalled, rebooted, installed, rebooted and
>> > updated
>> > all !
>> >
>> > And STILL this automation error comes up when we start Word !
>> >
>> > What can be done ?
>> >
>> > Best regards
>> > KSor, Denmark
>> >
>> > "KSor" wrote:
>> >
>> >> For a while it worked to delete NORMAL.DOT - but let's see if the cure
>> >> holds
>> >>
>> >> /KSor, Denmark
>> >>
>> >>
>> >> "Doug Robbins - Word MVP" wrote:
>> >>
>> >> > See the article "Solving Crashing Problems at:
>> >> >
>> >> > http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
>> >> >
>> >> > --
>> >> > Hope this helps.
>> >> >
>> >> > Please reply to the newsgroup unless you wish to avail yourself of
>> >> > my
>> >> > services on a paid consulting basis.
>> >> >
>> >> > Doug Robbins - Word MVP
>> >> >
>> >> > "KSor" <KSor.DeleteThis@discussions.microsoft.com> wrote in message
>> >> > news:188E725E-D9A2-4B7F-984C-B501235D25D5@microsoft.com...
>> >> > > Ups is just a ... outbreak ... woops ... like in the cartoons !
>> >> > >
>> >> > > Word is now corrupted - every we start Word we get this
>> >> > > messagebox:
>> >> > >
>> >> > > Automation error
>> >> > > Error in adding menu
>> >> > > Error#: -536608755
>> >> > >
>> >> > > Word version is: 2003 (11.5604.5606)
>> >> > >
>> >> > > We have tried to reinstall (just) word - same result - still error
>> >> > > !
>> >> > >
>> >> > > We think this error did come up because of mail merging FROM a
>> >> > > public
>> >> > > Outlook folder to a document.
>> >> > >
>> >> > > Outlook version 2003 (11.5608.5606)
>> >> > >
>> >> > > When we run
>> >> > >
>> >> > > WINWORD.EXE /a
>> >> > >
>> >> > > Word looks all right - but when we close it and starts again the
>> >> > > same
>> >> > > automation error comes up.
>> >> > >
>> >> > > What to do ?
>> >> > >
>> >> > > /KSor, Denmark
>> >> > >
>> >> > > "Doug Robbins - Word MVP" wrote:
>> >> > >
>> >> > >> What version of Word? What does " ... ups ... " mean? What is
>> >> > >> the
>> >> > >> destination of the merge?
>> >> > >>
>> >> > >> --
>> >> > >> Hope this helps.
>> >> > >>
>> >> > >> Please reply to the newsgroup unless you wish to avail yourself
>> >> > >> of
>> >> > >> my
>> >> > >> services on a paid consulting basis.
>> >> > >>
>> >> > >> Doug Robbins - Word MVP
>> >> > >>
>> >> > >> "KSor" <KSor.DeleteThis@discussions.microsoft.com> wrote in message
>> >> > >> news:62F1EA98-0930-4D18-84BE-A25BABA67021@microsoft.com...
>> >> > >> > We have tried running
>> >> > >> >
>> >> > >> > winword.exe /a
>> >> > >> >
>> >> > >> > and the menu comes back - but when we do the mail merge ... ups
>> >> > >> > ... the
>> >> > >> > menu
>> >> > >> > disappears again - why and how can we prevent it ?
>> >> > >> >
>> >> > >> > Best regards
>> >> > >> > KSor, Denmark
>> >> > >>
>> >> > >>
>> >> > >>
>> >> >
>> >> >
>> >> >
>>
>>
>>

There is a link in that article that takes you to
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm which includes a
section on "Deleting and recreating the corrupt registry values"

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Peter Jamieson" <pjj DeleteThis @KillmapSpjjnet.demon.co.uk> wrote in message
news:%23jZGFezFJHA.6132@TK2MSFTNGP04.phx.gbl...
> In the article that Doug pointed to at
>
>
> http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
>
>
> did you try the "deleting the Data key" step? (I think it is in there
> somewhere).
>
> --
> Peter Jamieson
> http://tips.pjmsn.me.uk
>
> "KSor" <KSor DeleteThis @discussions.microsoft.com> wrote in message
> news:3840483F-92B6-430D-93CF-DADF344DEEB6@microsoft.com...
>> We now did UNINSTALL the whole Office pack, restarts the pc and
>> re-install
>> Word, Excel and Outlook - same Automation error
>>
>> Automation error
>> Error in adding menu
>> Error#: -536608755
>>
>> when we just starts Word - no mail merge was even tried !!
>>
>> Maybe something in the registry has to bee removed too ?
>>
>> Best regards
>> KSor, Denmark
>>
>>
>> "Doug Robbins - Word MVP" wrote:
>>
>>> See the "Mailmerge from Outlook" item on fellow MVP Graham Mayor's
>>> website
>>> at:
>>>
>>> http://www.gmayor.com/mailmerge_from_outlook.htm
>>>
>>>
>>> --
>>> Hope this helps.
>>>
>>> Please reply to the newsgroup unless you wish to avail yourself of my
>>> services on a paid consulting basis.
>>>
>>> Doug Robbins - Word MVP
>>>
>>> "KSor" <KSor DeleteThis @discussions.microsoft.com> wrote in message
>>> news:5C4519C5-FD9D-4702-B973-7826662A20D8@microsoft.com...
>>> > Oh no, Oh no - Gabriel blow your horn .....
>>> >
>>> > Still corrupting Word with this automation error !
>>> >
>>> > And worde ... we have uninstalled, rebooted, installed, rebooted and
>>> > updated
>>> > all !
>>> >
>>> > And STILL this automation error comes up when we start Word !
>>> >
>>> > What can be done ?
>>> >
>>> > Best regards
>>> > KSor, Denmark
>>> >
>>> > "KSor" wrote:
>>> >
>>> >> For a while it worked to delete NORMAL.DOT - but let's see if the
>>> >> cure
>>> >> holds
>>> >>
>>> >> /KSor, Denmark
>>> >>
>>> >>
>>> >> "Doug Robbins - Word MVP" wrote:
>>> >>
>>> >> > See the article "Solving Crashing Problems at:
>>> >> >
>>> >> > http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm
>>> >> >
>>> >> > --
>>> >> > Hope this helps.
>>> >> >
>>> >> > Please reply to the newsgroup unless you wish to avail yourself of
>>> >> > my
>>> >> > services on a paid consulting basis.
>>> >> >
>>> >> > Doug Robbins - Word MVP
>>> >> >
>>> >> > "KSor" <KSor DeleteThis @discussions.microsoft.com> wrote in message
>>> >> > news:188E725E-D9A2-4B7F-984C-B501235D25D5@microsoft.com...
>>> >> > > Ups is just a ... outbreak ... woops ... like in the cartoons !
>>> >> > >
>>> >> > > Word is now corrupted - every we start Word we get this
>>> >> > > messagebox:
>>> >> > >
>>> >> > > Automation error
>>> >> > > Error in adding menu
>>> >> > > Error#: -536608755
>>> >> > >
>>> >> > > Word version is: 2003 (11.5604.5606)
>>> >> > >
>>> >> > > We have tried to reinstall (just) word - same result - still
>>> >> > > error !
>>> >> > >
>>> >> > > We think this error did come up because of mail merging FROM a
>>> >> > > public
>>> >> > > Outlook folder to a document.
>>> >> > >
>>> >> > > Outlook version 2003 (11.5608.5606)
>>> >> > >
>>> >> > > When we run
>>> >> > >
>>> >> > > WINWORD.EXE /a
>>> >> > >
>>> >> > > Word looks all right - but when we close it and starts again the
>>> >> > > same
>>> >> > > automation error comes up.
>>> >> > >
>>> >> > > What to do ?
>>> >> > >
>>> >> > > /KSor, Denmark
>>> >> > >
>>> >> > > "Doug Robbins - Word MVP" wrote:
>>> >> > >
>>> >> > >> What version of Word? What does " ... ups ... " mean? What is
>>> >> > >> the
>>> >> > >> destination of the merge?
>>> >> > >>
>>> >> > >> --
>>> >> > >> Hope this helps.
>>> >> > >>
>>> >> > >> Please reply to the newsgroup unless you wish to avail yourself
>>> >> > >> of
>>> >> > >> my
>>> >> > >> services on a paid consulting basis.
>>> >> > >>
>>> >> > >> Doug Robbins - Word MVP
>>> >> > >>
>>> >> > >> "KSor" <KSor DeleteThis @discussions.microsoft.com> wrote in message
>>> >> > >> news:62F1EA98-0930-4D18-84BE-A25BABA67021@microsoft.com...
>>> >> > >> > We have tried running
>>> >> > >> >
>>> >> > >> > winword.exe /a
>>> >> > >> >
>>> >> > >> > and the menu comes back - but when we do the mail merge ...
>>> >> > >> > ups
>>> >> > >> > ... the
>>> >> > >> > menu
>>> >> > >> > disappears again - why and how can we prevent it ?
>>> >> > >> >
>>> >> > >> > Best regards
>>> >> > >> > KSor, Denmark
>>> >> > >>
>>> >> > >>
>>> >> > >>
>>> >> >
>>> >> >
>>> >> >
>>>
>>>
>>>
>