Mail merge for email list in HTML format -- not receiving

That is about the only thing I can think up Terry. Thank you for the idea.
--
Featheriver


"Terry Farrell" wrote:

> Not a perfect solution but you could enter the links as plain text rather
> than a hyperlink with a note to say copy and paste the link into your
> browser's address box.
>
> --
> Terry Farrell - MSWord MVP
>
> "Featheriver" <featheriver.DeleteThis@direcway.com(donotspam)> wrote in message
> news:DA37ABFF-7C1B-4467-A5DB-9607A70FCE22@microsoft.com...
> > You were right Suzanne. It was the hyperlinks from the Newsletter that
> > blocked the sending of the e-mails. After I read your note earlier I
> > removed
> > all the hyperlinks from the Newsletter and everyone of them them went
> > through
> > the ISP (Hughes.net) without a problem.
> >
> > Neither Word 2007 nor Outlook 2007 were the culprits.
> >
> > The links from the newsletter ran to the full articles summarized in the
> > newsletter to the complete article in a blog I write.
> >
> > Sure doesn't help the readers of the newsletter because they lose the ease
> > of clicking the link and reading whatever was of interest to them on the
> > blog.
> >
> > The newsletter loses its value to the reader and to me. I may just have to
> > give it up.
> >
> > Thank you for the tip--it ended a week long search for an answer to my
> > dilemma.
> > --
> > Featheriver
> >
> >
> > "Suzanne S. Barnhill" wrote:
> >
> >> I don't think it's a question of your mail client so much as your ISP.
> >>
> >> --
> >> Suzanne S. Barnhill
> >> Microsoft MVP (Word)
> >> Words into Type
> >> Fairhope, Alabama USA
> >>
> >> "Featheriver" <featheriver.DeleteThis@direcway.com(donotspam)> wrote in message
> >> news:DC533D00-973E-4565-A478-CD311A168B73@microsoft.com...
> >> > Thanks for the tips Suzanne. You're probably right about the "bulk
> >> > mail"
> >> > and
> >> > the hyperlinks. Do you happen to know of some other email program I can
> >> > use
> >> > to get around this problem?
> >> > --
> >> > Featheriver
> >> >
> >> >
> >> > "Suzanne S. Barnhill" wrote:
> >> >
> >> >> Bulk mail could be identified as spam. Also, if the message contains a
> >> >> number of links, these may also mark it as spam.
> >> >>
> >> >> --
> >> >> Suzanne S. Barnhill
> >> >> Microsoft MVP (Word)
> >> >> Words into Type
> >> >> Fairhope, Alabama USA
> >> >>
> >> >> "Featheriver" <featheriver.DeleteThis@direcway.com(donotspam)> wrote in message
> >> >> news:FBD31A1C-AA56-4FFA-9939-59F71AE64700@microsoft.com...
> >> >> > I'm having the same problem trying to mail merge with Word 2007 and
> >> >> > Outlook
> >> >> > 2007 as Eric.
> >> >> >
> >> >> > I periodically publish a newsletter. I prepare the newsletter in
> >> >> > Word
> >> >> > 2007.
> >> >> > I then, using Word, mail merge email addresses from an Excel 2007
> >> >> > spreadsheet. The merged e-mails are then transmitted to Outlook 2007
> >> >> > into
> >> >> > the
> >> >> > outbox.
> >> >> >
> >> >> > When I then click the "send" button to email the newsletters from
> >> >> > the
> >> >> > outbox
> >> >> > none of the e-mails are sent. They remain in the outbox.
> >> >> >
> >> >> > I then am given the following error message from Outlook:
> >> >> >
> >> >> > "Task 'featheriver@hughes.net - Sending' reported error
> >> >> > (0x800CCC61):
> >> >> > 'Your
> >> >> > outgoing (SMTP) e-mail server has reported an internal error. If you
> >> >> > continue
> >> >> > to receive this message, contact your server administrator or
> >> >> > Internet
> >> >> > service provider (ISP). The server responded: 571 5.7.1 Message
> >> >> > contains
> >> >> > spam
> >> >> > or virus: 21544:4044192688|F142'"
> >> >> >
> >> >> > I had been sending the newsletters without problems for some time
> >> >> > until
> >> >> > this
> >> >> > week when I encountered this error message. I have endeavored to
> >> >> > resolve
> >> >> > the
> >> >> > problem myself without success.
> >> >> >
> >> >> > I checked the e-mails for virus and none was found. I don't
> >> >> > understand
> >> >> > why
> >> >> > the "spam" classification applies since (1) the newsletter isn't
> >> >> > spam
> >> >> > and
> >> >> > (2)
> >> >> > I've never encountered this error message before.
> >> >> >
> >> >> > I can successfully e-mail a single newsletter if it is the only one
> >> >> > in
> >> >> > the
> >> >> > Outbox. But not if there is more than the one.
> >> >> >
> >> >> > Doe anyone have any idea why I'm encountering this problem? I'm
> >> >> > almost
> >> >> > convinced the problem is centered in my ISP's mail server as
> >> >> > rejecting
> >> >> > the
> >> >> > e-mails I'm trying to send. However, I can't establish whether or
> >> >> > not
> >> >> > any
> >> >> > of
> >> >> > them have ever reached the ISP server in the first place.
> >> >> >
> >> >> > --
> >> >> > Featheriver
> >> >> >
> >> >> >
> >> >> > "Eric Bailey" wrote:
> >> >> >
> >> >> >> Hello all,
> >> >> >>
> >> >> >> I have arrived here in desperation.
> >> >> >>
> >> >> >> I will try to keep this to as simple of a summary as possible,
> >> >> >> though
> >> >> >> I
> >> >> >> have
> >> >> >> been trying to tackle this for a while now -- I will greatly
> >> >> >> appreciate
> >> >> >> any
> >> >> >> input, as I am, by now, growing frustrated and feeling as though I
> >> >> >> have
> >> >> >> exhausted all troubleshooting possibilities.
> >> >> >>
> >> >> >> In Word, I am trying to mail merge an email to many recipients. I
> >> >> >> can
> >> >> >> get
> >> >> >> through all the steps of the Mail Merge Wizard just fine, until I
> >> >> >> come
> >> >> >> to
> >> >> >> select Electronic Mail and arrive at the final box, Merge to
> >> >> >> E-mail.
> >> >> >> From
> >> >> >> this, I have an appropriate To: selection from my data source, my
> >> >> >> subject
> >> >> >> line is fine, but here's where my problem lies: When I select HTML
> >> >> >> for
> >> >> >> my
> >> >> >> Mail format, and send to all records, it acts as though it's
> >> >> >> sending
> >> >> >> to
> >> >> >> all
> >> >> >> the records (I can watch it cycle through the names in the merge
> >> >> >> fields,
> >> >> >> along with the tallying total in the status bar), but nobody
> >> >> >> receive
> >> >> >> the
> >> >> >> e-mail.
> >> >> >>
> >> >> >> In other words, it acts and looks like a perfectly successful
> >> >> >> merge,
> >> >> >> but
> >> >> >> not
> >> >> >> one single person receives it, even though all the e-mail addresses
> >> >> >> are
> >> >> >> valid.
> >> >> >>
> >> >> >> If I change the mail format to Plain text, it is sent successfully,
> >> >> >> but
> >> >> >> then
> >> >> >> it gives me the lousy Microsoft Office Outlook dialog box that, as
> >> >> >> a
> >> >> >> security
> >> >> >> measure, now forces a five-second delay between each e-mail sent.
> >> >> >> This
> >> >> >> is
> >> >> >> very prohibitive, considering the size of the mailing.
> >> >> >>
> >> >> >> I have tried reducing the mail size, I have tried test messages to
> >> >> >> myself, I
> >> >> >> have changed my e-mail account, my other e-mails send fine, I have
> >> >> >> used
> >> >> >> the
> >> >> >> Check for Errors button only to discover nothing, I have tried to
> >> >> >> find
> >> >> >> an
> >> >> >> easy solution to the Plain text 5-second delay problem (I can't
> >> >> >> find
> >> >> >> an
> >> >> >> easy
> >> >> >> one, especially without being an administrator).
> >> >> >>
> >> >> >> I am considering resorting to writing a general letter, rather than
> >> >> >> including the personalized fields, and copying the thousands of
> >> >> >> e-mail
> >> >> >> addresses into a bcc: field!
> >> >> >>
> >> >> >> I know this may seem like a vague and unsolvable problem (after
> >> >> >> all, I
> >> >> >> have
> >> >> >> no error message to report -- it looks and acts fine, but simply is
> >> >> >> not
> >> >> >> sending), but again, I would appreciate any and all input.
> >> >> >>
> >> >> >> Why is it not sending the e-mails when I select the HTML format?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>

I've got the same problem described at the beginning of this thread, but only
when using a computer running Windows Vista. Windows XP presents no problem,
even with hyperlinks in the email. So, I've concluded that the
hyperlinks/ISP are no the issue in my case. And I perform the same steps on
Vista as I do on XP.

Succintly, here's what happening:

1. On a PC running Windows XP, Outlook 2007 and Word 2007 I have no
problems. I initiate a mail merge document in Outlook 2007 that I intend to
send as an email (from the "contacts" view, I go: Tools>>Mail Merge) and
follow the wizard successfully to the end.

(I initiate in Outlook this way because I can filter recipients using
"Categories").

2. When the wizard is done, I can preview all recipients without any issues.

3. I can then successfully send the email as an HTML email even when the
email contains hyperlinks.

When I repeat the same exact steps on a Windows Vista machine, also using
Outlook 2007 and Word 2007, I can preview all recipients, and when I hit
"Merge & Finish", it appears as if the mail merge is working. But, the
recipients never receive the email.

So, I wonder if Vista is the culprit? Any ideas?

Thanks,

Mike



"Featheriver" wrote:

> That is about the only thing I can think up Terry. Thank you for the idea.
> --
> Featheriver
>
>
> "Terry Farrell" wrote:
>
> > Not a perfect solution but you could enter the links as plain text rather
> > than a hyperlink with a note to say copy and paste the link into your
> > browser's address box.
> >
> > --
> > Terry Farrell - MSWord MVP
> >
> > "Featheriver" <featheriver DeleteThis @direcway.com(donotspam)> wrote in message
> > news:DA37ABFF-7C1B-4467-A5DB-9607A70FCE22@microsoft.com...
> > > You were right Suzanne. It was the hyperlinks from the Newsletter that
> > > blocked the sending of the e-mails. After I read your note earlier I
> > > removed
> > > all the hyperlinks from the Newsletter and everyone of them them went
> > > through
> > > the ISP (Hughes.net) without a problem.
> > >
> > > Neither Word 2007 nor Outlook 2007 were the culprits.
> > >
> > > The links from the newsletter ran to the full articles summarized in the
> > > newsletter to the complete article in a blog I write.
> > >
> > > Sure doesn't help the readers of the newsletter because they lose the ease
> > > of clicking the link and reading whatever was of interest to them on the
> > > blog.
> > >
> > > The newsletter loses its value to the reader and to me. I may just have to
> > > give it up.
> > >
> > > Thank you for the tip--it ended a week long search for an answer to my
> > > dilemma.
> > > --
> > > Featheriver
> > >
> > >
> > > "Suzanne S. Barnhill" wrote:
> > >
> > >> I don't think it's a question of your mail client so much as your ISP.
> > >>
> > >> --
> > >> Suzanne S. Barnhill
> > >> Microsoft MVP (Word)
> > >> Words into Type
> > >> Fairhope, Alabama USA
> > >>
> > >> "Featheriver" <featheriver DeleteThis @direcway.com(donotspam)> wrote in message
> > >> news:DC533D00-973E-4565-A478-CD311A168B73@microsoft.com...
> > >> > Thanks for the tips Suzanne. You're probably right about the "bulk
> > >> > mail"
> > >> > and
> > >> > the hyperlinks. Do you happen to know of some other email program I can
> > >> > use
> > >> > to get around this problem?
> > >> > --
> > >> > Featheriver
> > >> >
> > >> >
> > >> > "Suzanne S. Barnhill" wrote:
> > >> >
> > >> >> Bulk mail could be identified as spam. Also, if the message contains a
> > >> >> number of links, these may also mark it as spam.
> > >> >>
> > >> >> --
> > >> >> Suzanne S. Barnhill
> > >> >> Microsoft MVP (Word)
> > >> >> Words into Type
> > >> >> Fairhope, Alabama USA
> > >> >>
> > >> >> "Featheriver" <featheriver DeleteThis @direcway.com(donotspam)> wrote in message
> > >> >> news:FBD31A1C-AA56-4FFA-9939-59F71AE64700@microsoft.com...
> > >> >> > I'm having the same problem trying to mail merge with Word 2007 and
> > >> >> > Outlook
> > >> >> > 2007 as Eric.
> > >> >> >
> > >> >> > I periodically publish a newsletter. I prepare the newsletter in
> > >> >> > Word
> > >> >> > 2007.
> > >> >> > I then, using Word, mail merge email addresses from an Excel 2007
> > >> >> > spreadsheet. The merged e-mails are then transmitted to Outlook 2007
> > >> >> > into
> > >> >> > the
> > >> >> > outbox.
> > >> >> >
> > >> >> > When I then click the "send" button to email the newsletters from
> > >> >> > the
> > >> >> > outbox
> > >> >> > none of the e-mails are sent. They remain in the outbox.
> > >> >> >
> > >> >> > I then am given the following error message from Outlook:
> > >> >> >
> > >> >> > "Task 'featheriver@hughes.net - Sending' reported error
> > >> >> > (0x800CCC61):
> > >> >> > 'Your
> > >> >> > outgoing (SMTP) e-mail server has reported an internal error. If you
> > >> >> > continue
> > >> >> > to receive this message, contact your server administrator or
> > >> >> > Internet
> > >> >> > service provider (ISP). The server responded: 571 5.7.1 Message
> > >> >> > contains
> > >> >> > spam
> > >> >> > or virus: 21544:4044192688|F142'"
> > >> >> >
> > >> >> > I had been sending the newsletters without problems for some time
> > >> >> > until
> > >> >> > this
> > >> >> > week when I encountered this error message. I have endeavored to
> > >> >> > resolve
> > >> >> > the
> > >> >> > problem myself without success.
> > >> >> >
> > >> >> > I checked the e-mails for virus and none was found. I don't
> > >> >> > understand
> > >> >> > why
> > >> >> > the "spam" classification applies since (1) the newsletter isn't
> > >> >> > spam
> > >> >> > and
> > >> >> > (2)
> > >> >> > I've never encountered this error message before.
> > >> >> >
> > >> >> > I can successfully e-mail a single newsletter if it is the only one
> > >> >> > in
> > >> >> > the
> > >> >> > Outbox. But not if there is more than the one.
> > >> >> >
> > >> >> > Doe anyone have any idea why I'm encountering this problem? I'm
> > >> >> > almost
> > >> >> > convinced the problem is centered in my ISP's mail server as
> > >> >> > rejecting
> > >> >> > the
> > >> >> > e-mails I'm trying to send. However, I can't establish whether or
> > >> >> > not
> > >> >> > any
> > >> >> > of
> > >> >> > them have ever reached the ISP server in the first place.
> > >> >> >
> > >> >> > --
> > >> >> > Featheriver
> > >> >> >
> > >> >> >
> > >> >> > "Eric Bailey" wrote:
> > >> >> >
> > >> >> >> Hello all,
> > >> >> >>
> > >> >> >> I have arrived here in desperation.
> > >> >> >>
> > >> >> >> I will try to keep this to as simple of a summary as possible,
> > >> >> >> though
> > >> >> >> I
> > >> >> >> have
> > >> >> >> been trying to tackle this for a while now -- I will greatly
> > >> >> >> appreciate
> > >> >> >> any
> > >> >> >> input, as I am, by now, growing frustrated and feeling as though I
> > >> >> >> have
> > >> >> >> exhausted all troubleshooting possibilities.
> > >> >> >>
> > >> >> >> In Word, I am trying to mail merge an email to many recipients. I
> > >> >> >> can
> > >> >> >> get
> > >> >> >> through all the steps of the Mail Merge Wizard just fine, until I
> > >> >> >> come
> > >> >> >> to
> > >> >> >> select Electronic Mail and arrive at the final box, Merge to
> > >> >> >> E-mail.
> > >> >> >> From
> > >> >> >> this, I have an appropriate To: selection from my data source, my
> > >> >> >> subject
> > >> >> >> line is fine, but here's where my problem lies: When I select HTML
> > >> >> >> for
> > >> >> >> my
> > >> >> >> Mail format, and send to all records, it acts as though it's
> > >> >> >> sending
> > >> >> >> to
> > >> >> >> all
> > >> >> >> the records (I can watch it cycle through the names in the merge
> > >> >> >> fields,
> > >> >> >> along with the tallying total in the status bar), but nobody
> > >> >> >> receive
> > >> >> >> the
> > >> >> >> e-mail.
> > >> >> >>
> > >> >> >> In other words, it acts and looks like a perfectly successful
> > >> >> >> merge,
> > >> >> >> but
> > >> >> >> not
> > >> >> >> one single person receives it, even though all the e-mail addresses
> > >> >> >> are
> > >> >> >> valid.
> > >> >> >>
> > >> >> >> If I change the mail format to Plain text, it is sent successfully,
> > >> >> >> but
> > >> >> >> then
> > >> >> >> it gives me the lousy Microsoft Office Outlook dialog box that, as
> > >> >> >> a
> > >> >> >> security
> > >> >> >> measure, now forces a five-second delay between each e-mail sent.
> > >> >> >> This
> > >> >> >> is
> > >> >> >> very prohibitive, considering the size of the mailing.
> > >> >> >>
> > >> >> >> I have tried reducing the mail size, I have tried test messages to
> > >> >> >> myself, I
> > >> >> >> have changed my e-mail account, my other e-mails send fine, I have
> > >> >> >> used
> > >> >> >> the
> > >> >> >> Check for Errors button only to discover nothing, I have tried to
> > >> >> >> find
> > >> >> >> an
> > >> >> >> easy solution to the Plain text 5-second delay problem (I can't
> > >> >> >> find
> > >> >> >> an
> > >> >> >> easy
> > >> >> >> one, especially without being an administrator).
> > >> >> >>
> > >> >> >> I am considering resorting to writing a general letter, rather than
> > >> >> >> including the personalized fields, and copying the thousands of
> > >> >> >> e-mail
> > >> >> >> addresses into a bcc: field!
> > >> >> >>
> > >> >> >> I know this may seem like a vague and unsolvable problem (after
> > >> >> >> all, I
> > >> >> >> have
> > >> >> >> no error message to report -- it looks and acts fine, but simply is
> > >> >> >> not
> > >> >> >> sending), but again, I would appreciate any and all input.
> > >> >> >>
> > >> >> >> Why is it not sending the e-mails when I select the HTML format?
> > >> >>
> > >> >>
> > >> >>
> > >>
> > >>
> > >>
> >