(Msg. 1) Posted: Fri Aug 24, 2007 10:34 am
Post subject: Lost connection to Contacts with Outlook emails Archived from groups: microsoft>public>outlook>contacts (more info?)
Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003.
Problem - Outlook email (new, reply or forward) couldn't find Contacts
anymore. All Contacts data is still in Contacts module.
Question - how can I connect Contacts to Outlook email system?
--
Sol N
(Msg. 2) Posted: Fri Aug 24, 2007 4:49 pm
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.
In your case, you will likely encounter far more difficult problems. Outlook
can barely survive an upgrade installation. It almost never survives an
upgrade/reversion unless you have been very careful to create a new profile
with each version change and to remove each version completely.
--
Russ Valentine
[MVP-Outlook]
"Sol N" <SolN.RemoveThis@discussions.microsoft.com> wrote in message
news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
> Installed Office 2007, didnt' like it, un-install 2007, and re-installed
> 2003.
>
> Problem - Outlook email (new, reply or forward) couldn't find Contacts
> anymore. All Contacts data is still in Contacts module.
>
> Question - how can I connect Contacts to Outlook email system?
> --
> Sol N
(Msg. 3) Posted: Fri Aug 24, 2007 10:02 pm
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Your instruction is good, but didn't solve my problem.
Outlook Address Book is not present. When I go to add it, no outlook
Address Book is available.
please help.
--
Sol N
"Russ Valentine [MVP-Outlook]" wrote:
> It is not unusual for the Outlook Address Book to "lose track" of the
> connection to its Contacts Folder when you move or import your PST or update
> your Outlook version or operating system. Use the following steps to reset
> the connection. Note that in some instances you may actually have to remove
> the Outlook Address Book completely from your Profile, close Outlook, and
> then re-add it before you can get it to work.
>
> Make sure the Contact folder is enabled as an email address book. Right
> click the Contacts folder, choose Properties then Outlook Address Book. Is
> the box to enable as email address book checked?
> If this is grayed out...Go to Tools | Email Accounts, choose View or change
> existing directories or address book. Is the Outlook Address Book present?
> If it isn't listed, add it and close and restart Outlook. If it is listed,
> then remove it and close then restart Outlook and repeat these steps to add
> it.
>
> More details available here:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 >
> In your case, you will likely encounter far more difficult problems. Outlook
> can barely survive an upgrade installation. It almost never survives an
> upgrade/reversion unless you have been very careful to create a new profile
> with each version change and to remove each version completely.
> --
> Russ Valentine
> [MVP-Outlook]
> "Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
> news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
> > Installed Office 2007, didnt' like it, un-install 2007, and re-installed
> > 2003.
> >
> > Problem - Outlook email (new, reply or forward) couldn't find Contacts
> > anymore. All Contacts data is still in Contacts module.
> >
> > Question - how can I connect Contacts to Outlook email system?
> > --
> > Sol N
>
>
>
(Msg. 4) Posted: Sat Aug 25, 2007 8:20 am
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Then clarify the steps you are using. We cannot tell what you are doing
wrong. The instructions work for everyone else.
--
Russ Valentine
[MVP-Outlook]
"Sol N" <SolN.TakeThisOut@discussions.microsoft.com> wrote in message
news:5BF41161-5CFA-4F26-B0CC-24C210A3C83C@microsoft.com...
> Your instruction is good, but didn't solve my problem.
> Outlook Address Book is not present. When I go to add it, no outlook
> Address Book is available.
>
> please help.
> --
> Sol N
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> It is not unusual for the Outlook Address Book to "lose track" of the
>> connection to its Contacts Folder when you move or import your PST or
>> update
>> your Outlook version or operating system. Use the following steps to
>> reset
>> the connection. Note that in some instances you may actually have to
>> remove
>> the Outlook Address Book completely from your Profile, close Outlook, and
>> then re-add it before you can get it to work.
>>
>> Make sure the Contact folder is enabled as an email address book. Right
>> click the Contacts folder, choose Properties then Outlook Address Book.
>> Is
>> the box to enable as email address book checked?
>> If this is grayed out...Go to Tools | Email Accounts, choose View or
>> change
>> existing directories or address book. Is the Outlook Address Book
>> present?
>> If it isn't listed, add it and close and restart Outlook. If it is
>> listed,
>> then remove it and close then restart Outlook and repeat these steps to
>> add
>> it.
>>
>> More details available here:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 >>
>> In your case, you will likely encounter far more difficult problems.
>> Outlook
>> can barely survive an upgrade installation. It almost never survives an
>> upgrade/reversion unless you have been very careful to create a new
>> profile
>> with each version change and to remove each version completely.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Sol N" <SolN.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
>> > Installed Office 2007, didnt' like it, un-install 2007, and
>> > re-installed
>> > 2003.
>> >
>> > Problem - Outlook email (new, reply or forward) couldn't find Contacts
>> > anymore. All Contacts data is still in Contacts module.
>> >
>> > Question - how can I connect Contacts to Outlook email system?
>> > --
>> > Sol N
>>
>>
>>
(Msg. 5) Posted: Sat Aug 25, 2007 9:06 am
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
1. Un-installed Office 2007 (this is a new laptop, OS and Office), Contacts,
Address Book worked. No problem at that time.
2. Install Office 2003. In Outlook email, it couldn't locate Address Book
or Contacts. (The Contacts module works, but not in email).
3. I followed your instruction, the Contacts/properties e-mail Address Book
is greyed out.
4. In email accounts, choose View or change existing directories or address
book, Additonal Address Book is "blank". Nothing for me to choose from.
All my contacts data is in my Contacts folder. But I couldn't link that to
Outlook email. Please help.
--
Sol N
"Russ Valentine [MVP-Outlook]" wrote:
> Then clarify the steps you are using. We cannot tell what you are doing
> wrong. The instructions work for everyone else.
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Sol N" <SolN.TakeThisOut@discussions.microsoft.com> wrote in message
> news:5BF41161-5CFA-4F26-B0CC-24C210A3C83C@microsoft.com...
> > Your instruction is good, but didn't solve my problem.
> > Outlook Address Book is not present. When I go to add it, no outlook
> > Address Book is available.
> >
> > please help.
> > --
> > Sol N
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> It is not unusual for the Outlook Address Book to "lose track" of the
> >> connection to its Contacts Folder when you move or import your PST or
> >> update
> >> your Outlook version or operating system. Use the following steps to
> >> reset
> >> the connection. Note that in some instances you may actually have to
> >> remove
> >> the Outlook Address Book completely from your Profile, close Outlook, and
> >> then re-add it before you can get it to work.
> >>
> >> Make sure the Contact folder is enabled as an email address book. Right
> >> click the Contacts folder, choose Properties then Outlook Address Book.
> >> Is
> >> the box to enable as email address book checked?
> >> If this is grayed out...Go to Tools | Email Accounts, choose View or
> >> change
> >> existing directories or address book. Is the Outlook Address Book
> >> present?
> >> If it isn't listed, add it and close and restart Outlook. If it is
> >> listed,
> >> then remove it and close then restart Outlook and repeat these steps to
> >> add
> >> it.
> >>
> >> More details available here:
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 > >>
> >> In your case, you will likely encounter far more difficult problems.
> >> Outlook
> >> can barely survive an upgrade installation. It almost never survives an
> >> upgrade/reversion unless you have been very careful to create a new
> >> profile
> >> with each version change and to remove each version completely.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Sol N" <SolN.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
> >> > Installed Office 2007, didnt' like it, un-install 2007, and
> >> > re-installed
> >> > 2003.
> >> >
> >> > Problem - Outlook email (new, reply or forward) couldn't find Contacts
> >> > anymore. All Contacts data is still in Contacts module.
> >> >
> >> > Question - how can I connect Contacts to Outlook email system?
> >> > --
> >> > Sol N
> >>
> >>
> >>
>
(Msg. 6) Posted: Sat Aug 25, 2007 2:42 pm
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
You failed to create a new profile as I told you you must.
--
Russ Valentine
[MVP-Outlook]
"Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
news:23AD6226-8DFD-423F-8BF8-EE47E58C430C@microsoft.com...
> 1. Un-installed Office 2007 (this is a new laptop, OS and Office),
> Contacts,
> Address Book worked. No problem at that time.
> 2. Install Office 2003. In Outlook email, it couldn't locate Address Book
> or Contacts. (The Contacts module works, but not in email).
> 3. I followed your instruction, the Contacts/properties e-mail Address
> Book
> is greyed out.
> 4. In email accounts, choose View or change existing directories or
> address
> book, Additonal Address Book is "blank". Nothing for me to choose from.
>
> All my contacts data is in my Contacts folder. But I couldn't link that
> to
> Outlook email. Please help.
>
> --
> Sol N
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Then clarify the steps you are using. We cannot tell what you are doing
>> wrong. The instructions work for everyone else.
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
>> news:5BF41161-5CFA-4F26-B0CC-24C210A3C83C@microsoft.com...
>> > Your instruction is good, but didn't solve my problem.
>> > Outlook Address Book is not present. When I go to add it, no outlook
>> > Address Book is available.
>> >
>> > please help.
>> > --
>> > Sol N
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> It is not unusual for the Outlook Address Book to "lose track" of the
>> >> connection to its Contacts Folder when you move or import your PST or
>> >> update
>> >> your Outlook version or operating system. Use the following steps to
>> >> reset
>> >> the connection. Note that in some instances you may actually have to
>> >> remove
>> >> the Outlook Address Book completely from your Profile, close Outlook,
>> >> and
>> >> then re-add it before you can get it to work.
>> >>
>> >> Make sure the Contact folder is enabled as an email address book.
>> >> Right
>> >> click the Contacts folder, choose Properties then Outlook Address
>> >> Book.
>> >> Is
>> >> the box to enable as email address book checked?
>> >> If this is grayed out...Go to Tools | Email Accounts, choose View or
>> >> change
>> >> existing directories or address book. Is the Outlook Address Book
>> >> present?
>> >> If it isn't listed, add it and close and restart Outlook. If it is
>> >> listed,
>> >> then remove it and close then restart Outlook and repeat these steps
>> >> to
>> >> add
>> >> it.
>> >>
>> >> More details available here:
>> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 >> >>
>> >> In your case, you will likely encounter far more difficult problems.
>> >> Outlook
>> >> can barely survive an upgrade installation. It almost never survives
>> >> an
>> >> upgrade/reversion unless you have been very careful to create a new
>> >> profile
>> >> with each version change and to remove each version completely.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
>> >> news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
>> >> > Installed Office 2007, didnt' like it, un-install 2007, and
>> >> > re-installed
>> >> > 2003.
>> >> >
>> >> > Problem - Outlook email (new, reply or forward) couldn't find
>> >> > Contacts
>> >> > anymore. All Contacts data is still in Contacts module.
>> >> >
>> >> > Question - how can I connect Contacts to Outlook email system?
>> >> > --
>> >> > Sol N
>> >>
>> >>
>> >>
>>
(Msg. 7) Posted: Sat Aug 25, 2007 2:42 pm
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
how do I create a profile?
--
Sol N
"Russ Valentine [MVP-Outlook]" wrote:
> You failed to create a new profile as I told you you must.
> --
> Russ Valentine
> [MVP-Outlook]
> "Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
> news:23AD6226-8DFD-423F-8BF8-EE47E58C430C@microsoft.com...
> > 1. Un-installed Office 2007 (this is a new laptop, OS and Office),
> > Contacts,
> > Address Book worked. No problem at that time.
> > 2. Install Office 2003. In Outlook email, it couldn't locate Address Book
> > or Contacts. (The Contacts module works, but not in email).
> > 3. I followed your instruction, the Contacts/properties e-mail Address
> > Book
> > is greyed out.
> > 4. In email accounts, choose View or change existing directories or
> > address
> > book, Additonal Address Book is "blank". Nothing for me to choose from.
> >
> > All my contacts data is in my Contacts folder. But I couldn't link that
> > to
> > Outlook email. Please help.
> >
> > --
> > Sol N
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Then clarify the steps you are using. We cannot tell what you are doing
> >> wrong. The instructions work for everyone else.
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
> >> news:5BF41161-5CFA-4F26-B0CC-24C210A3C83C@microsoft.com...
> >> > Your instruction is good, but didn't solve my problem.
> >> > Outlook Address Book is not present. When I go to add it, no outlook
> >> > Address Book is available.
> >> >
> >> > please help.
> >> > --
> >> > Sol N
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> It is not unusual for the Outlook Address Book to "lose track" of the
> >> >> connection to its Contacts Folder when you move or import your PST or
> >> >> update
> >> >> your Outlook version or operating system. Use the following steps to
> >> >> reset
> >> >> the connection. Note that in some instances you may actually have to
> >> >> remove
> >> >> the Outlook Address Book completely from your Profile, close Outlook,
> >> >> and
> >> >> then re-add it before you can get it to work.
> >> >>
> >> >> Make sure the Contact folder is enabled as an email address book.
> >> >> Right
> >> >> click the Contacts folder, choose Properties then Outlook Address
> >> >> Book.
> >> >> Is
> >> >> the box to enable as email address book checked?
> >> >> If this is grayed out...Go to Tools | Email Accounts, choose View or
> >> >> change
> >> >> existing directories or address book. Is the Outlook Address Book
> >> >> present?
> >> >> If it isn't listed, add it and close and restart Outlook. If it is
> >> >> listed,
> >> >> then remove it and close then restart Outlook and repeat these steps
> >> >> to
> >> >> add
> >> >> it.
> >> >>
> >> >> More details available here:
> >> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 > >> >>
> >> >> In your case, you will likely encounter far more difficult problems.
> >> >> Outlook
> >> >> can barely survive an upgrade installation. It almost never survives
> >> >> an
> >> >> upgrade/reversion unless you have been very careful to create a new
> >> >> profile
> >> >> with each version change and to remove each version completely.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Sol N" <SolN RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
> >> >> > Installed Office 2007, didnt' like it, un-install 2007, and
> >> >> > re-installed
> >> >> > 2003.
> >> >> >
> >> >> > Problem - Outlook email (new, reply or forward) couldn't find
> >> >> > Contacts
> >> >> > anymore. All Contacts data is still in Contacts module.
> >> >> >
> >> >> > Question - how can I connect Contacts to Outlook email system?
> >> >> > --
> >> >> > Sol N
> >> >>
> >> >>
> >> >>
> >>
>
(Msg. 8) Posted: Sat Aug 25, 2007 4:41 pm
Post subject: Re: Lost connection to Contacts with Outlook emails [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
--
Russ Valentine
[MVP-Outlook]
"Sol N" <SolN.RemoveThis@discussions.microsoft.com> wrote in message
news:AFFA1EBB-9061-4BF6-9932-9CA079F16E62@microsoft.com...
> how do I create a profile?
> --
> Sol N
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> You failed to create a new profile as I told you you must.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Sol N" <SolN.RemoveThis@discussions.microsoft.com> wrote in message
>> news:23AD6226-8DFD-423F-8BF8-EE47E58C430C@microsoft.com...
>> > 1. Un-installed Office 2007 (this is a new laptop, OS and Office),
>> > Contacts,
>> > Address Book worked. No problem at that time.
>> > 2. Install Office 2003. In Outlook email, it couldn't locate Address
>> > Book
>> > or Contacts. (The Contacts module works, but not in email).
>> > 3. I followed your instruction, the Contacts/properties e-mail Address
>> > Book
>> > is greyed out.
>> > 4. In email accounts, choose View or change existing directories or
>> > address
>> > book, Additonal Address Book is "blank". Nothing for me to choose
>> > from.
>> >
>> > All my contacts data is in my Contacts folder. But I couldn't link
>> > that
>> > to
>> > Outlook email. Please help.
>> >
>> > --
>> > Sol N
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Then clarify the steps you are using. We cannot tell what you are
>> >> doing
>> >> wrong. The instructions work for everyone else.
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Sol N" <SolN.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:5BF41161-5CFA-4F26-B0CC-24C210A3C83C@microsoft.com...
>> >> > Your instruction is good, but didn't solve my problem.
>> >> > Outlook Address Book is not present. When I go to add it, no
>> >> > outlook
>> >> > Address Book is available.
>> >> >
>> >> > please help.
>> >> > --
>> >> > Sol N
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> It is not unusual for the Outlook Address Book to "lose track" of
>> >> >> the
>> >> >> connection to its Contacts Folder when you move or import your PST
>> >> >> or
>> >> >> update
>> >> >> your Outlook version or operating system. Use the following steps
>> >> >> to
>> >> >> reset
>> >> >> the connection. Note that in some instances you may actually have
>> >> >> to
>> >> >> remove
>> >> >> the Outlook Address Book completely from your Profile, close
>> >> >> Outlook,
>> >> >> and
>> >> >> then re-add it before you can get it to work.
>> >> >>
>> >> >> Make sure the Contact folder is enabled as an email address book.
>> >> >> Right
>> >> >> click the Contacts folder, choose Properties then Outlook Address
>> >> >> Book.
>> >> >> Is
>> >> >> the box to enable as email address book checked?
>> >> >> If this is grayed out...Go to Tools | Email Accounts, choose View
>> >> >> or
>> >> >> change
>> >> >> existing directories or address book. Is the Outlook Address Book
>> >> >> present?
>> >> >> If it isn't listed, add it and close and restart Outlook. If it is
>> >> >> listed,
>> >> >> then remove it and close then restart Outlook and repeat these
>> >> >> steps
>> >> >> to
>> >> >> add
>> >> >> it.
>> >> >>
>> >> >> More details available here:
>> >> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 >> >> >>
>> >> >> In your case, you will likely encounter far more difficult
>> >> >> problems.
>> >> >> Outlook
>> >> >> can barely survive an upgrade installation. It almost never
>> >> >> survives
>> >> >> an
>> >> >> upgrade/reversion unless you have been very careful to create a new
>> >> >> profile
>> >> >> with each version change and to remove each version completely.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Sol N" <SolN.RemoveThis@discussions.microsoft.com> wrote in message
>> >> >> news:E796482B-FC95-433A-A0D4-C7997F9BA1EC@microsoft.com...
>> >> >> > Installed Office 2007, didnt' like it, un-install 2007, and
>> >> >> > re-installed
>> >> >> > 2003.
>> >> >> >
>> >> >> > Problem - Outlook email (new, reply or forward) couldn't find
>> >> >> > Contacts
>> >> >> > anymore. All Contacts data is still in Contacts module.
>> >> >> >
>> >> >> > Question - how can I connect Contacts to Outlook email system?
>> >> >> > --
>> >> >> > Sol N
>> >> >>
>> >> >>
>> >> >>
>> >>
>>
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