(Msg. 17) Posted: Mon Apr 04, 2005 2:57 pm
Post subject: Re: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: microsoft>public>outlook>contacts (more info?)
All Outlook data files will have a PST extension.
Since Outlook data files do not just randomly lose data as you described,
the only explanation for that behavior is that for some reason you were
opening a different Outlook data file than you were before. The best way to
see if that is the case is to search for and open every PST file on your
hard drive until you find the one that has all your data.
--
Russ Valentine
[MVP-Outlook]
"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote in message
news:AD572517-B68F-4A6C-B935-ADBEAE133A29@microsoft.com...
> There are two user logons displayed when Windows XP opens. One for me and > one > for my wife. The log for my wife has not been set up as she uses mine when > she uses this computer > > The path to the mailbox.pst file that is displayed with command > File > > Open > Personal Folders file is C:\Documents and Settings\James Allen\My > Documents\My Documents. > > However their is another Mailbox.pst file located at C:\Documents and > Settings\James Allen\My Documents\My Documents\My Documents. > > When I look at the properties of the two files they appear to be the same > in > terms of date created and size. > > You mentioned that Outlook had obviously opened in a different data file > when I returned from vacation than the data file it was using before I > left > on vacation. Is the extension for the data files used .pst or something > else? > > > > > > > "Russ Valentine [MVP Outlook]" wrote: > >> You can only open PST files within Outlook, not from the Context menu. >> File > Open > Personal Folders file >> What is the path to Outlook's current PST file? >> How many user logons do you have and what are their privilges? >> ------ >> Russ Valentine >> [MVP-Outlook] >> >> callen97538 wrote: >> > Both files have .pst extensions. One file is labeled archive.pst, the >> > other >> > file is labeled Outlook.pst. >> > I tried to open them by right clicking on the file and selecting "open >> > with" >> > and then selecting Outlook. >> > >> > I believe the Archive.pst file was created when I used the archive >> > function. >> > I do not know how the Outlook.pst file was created. >> > >> > "Russ Valentine [MVP-Outlook]" wrote: >> > >> > >> >>Then those are not Outlook Data files or you are not opening them >> >>correctly. >> >>What is their file extension? >> >>How did you create them? >> >>How are you trying to open them? >> >>-- >> >>Russ Valentine >> >>[MVP-Outlook] >> >>"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote in message >> >>news:E37A3381-9736-4156-A7A1-7807A944868B@microsoft.com... >> >> >> >>>I have two Outlook data files. Both are in the Documents and Settings >> >>>area. >> >>>When I choose to open them with Outlook, I get an email template with >> >>>the >> >>>file show as an attached file to the email. It does not open. >> >>> >> >>>"Russ Valentine [MVP-Outlook]" wrote: >> >>> >> >>> >> >>>>Yes it does. >> >>>>Clearly what has happened here is that the installation of Outlook >> >>>>that >> >>>>you >> >>>>opened after vacation is using a different Outlook data file than the >> >>>>one >> >>>>you were using before. Outlook data files are very reliable and do >> >>>>not >> >>>>just >> >>>>lose data. You can create different "profiles" of Outlook that will >> >>>>each >> >>>>use >> >>>>a different Outlook Data File. However, since we no know that you are >> >>>>using >> >>>>the IMO mode of Outlook, it can only use a different Outlook profile >> >>>>if >> >>>>you >> >>>>use a different Windows logon. >> >>>>So the only way this could happen is if you used a different Windows >> >>>>user >> >>>>logon. >> >>>>You should be able to search for other Outlook data files on your >> >>>>hard >> >>>>drive >> >>>>(they're hidden files) and open each in Outlook until you find the >> >>>>one >> >>>>you >> >>>>were using before. >> >>>>-- >> >>>>Russ Valentine >> >>>>[MVP-Outlook] >> >>>>"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote in >> >>>>message >> >>>>news:12641EE5-F204-4676-9DDD-989A884328D2@microsoft.com... >> >>>> >> >>>>>Sorry if my answers seem not to connect. Let me restate the >> >>>>>situation. >> >>>>> >> >>>>>I returned to the office after a seven day absence. I turned on my >> >>>>>computer >> >>>>>and booted into Windows XP. I clicked on my user button, and brought >> >>>>>up >> >>>>>my >> >>>>>desk top. >> >>>>>Wanting to check my email, I opened Outlook. As Outlook open I >> >>>>>received >> >>>>>flashes of past scheduled appointments that had been entered on my >> >>>>>calendar. >> >>>>>Email downloaded from my server and I remembered an email I wanted >> >>>>>to >> >>>>>send >> >>>>>to >> >>>>>4 people and started that process. When I clicked on the "TO" for >> >>>>>email >> >>>>>addresses, I was taken to the Address Book. I entered the name of >> >>>>>the >> >>>>>first >> >>>>>person I wanted and discovered he wasn't in my address book. I then >> >>>>>checked >> >>>>>for the others and they were not there either. (These were all >> >>>>>contacts >> >>>>>that >> >>>>>had been entered in the last 6 months). I also noticed that the >> >>>>>email >> >>>>>address >> >>>>>for my sister was not the one she had recently sent to me, but the >> >>>>>one >> >>>>>she >> >>>>>had several months ago. >> >>>>> >> >>>>>I canceled the email and went back to the Inbox and noticed that all >> >>>>>of >> >>>>>the >> >>>>>emails in the Inbox were new downloads from the server. The 20 or so >> >>>>>that >> >>>>>had >> >>>>>been in the Inbox when I left on vacation were missing. >> >>>>> >> >>>>>I have a number of personal folders that I have created to store >> >>>>>emails >> >>>>>that >> >>>>>I want to keep. These are sub-folders under the Inbox. All of these >> >>>>>folders >> >>>>>are empty. >> >>>>> >> >>>>>That is the condition that caused me to say that my Address Book >> >>>>>looked >> >>>>>like >> >>>>>it had been restored to some past period. Unfortunately that is true >> >>>>>for >> >>>>>all >> >>>>>the files in Outlook. >> >>>>> >> >>>>>When you asked where the Address Book was stored, I did a search for >> >>>>>Address >> >>>>>Book and found it in the Start Menu location I gave you. Obviously >> >>>>>that >> >>>>>was >> >>>>>bad information. >> >>>>> >> >>>>>Does that give you a better understanding of my difficulty? >> >>>>> >> >>>>>"Russ Valentine [MVP-Outlook]" wrote: >> >>>>> >> >>>>> >> >>>>>>Now you are asking a different question and changing the story. >> >>>>>>First you asked why you "lost data" in your Address Book and >> >>>>>>claimed >> >>>>>>you >> >>>>>>were using the Address Book from your Start menu. That would simply >> >>>>>>mean >> >>>>>>you >> >>>>>>were looking at the wrong address book. >> >>>>>>You need to start over and provide a more accurate and complete >> >>>>>>description >> >>>>>>of your problem. >> >>>>>>Outlook does not just lose data at random. This is an end user >> >>>>>>problem >> >>>>>>and >> >>>>>>we have no information to tell us what you are doing. It appears >> >>>>>>you >> >>>>>>are >> >>>>>>changing which Outlook data file you are accessing, perhaps by >> >>>>>>using a >> >>>>>>different Windows Logon. >> >>>>>>-- >> >>>>>>Russ Valentine >> >>>>>>[MVP-Outlook] >> >>>>>>"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote in >> >>>>>>message >> >>>>>>news:656B28AC-2656-4BBD-AA17-5342189AF3E8@microsoft.com... >> >>>>>> >> >>>>>>>I have read your other reply--I am sorry but it doesn't >> >>>>>>>communicate >> >>>>>>>to >> >>>>>>>me. >> >>>>>>>I do not understand what caused the loss of all of my "new" (last >> >>>>>>>6 >> >>>>>>>months) >> >>>>>>>contact information and all of the saved emails in the subfolders >> >>>>>>>to >> >>>>>>>the >> >>>>>>>Inbox and all of the emails that were in my Inbox when I left on >> >>>>>>>vacation. >> >>>>>>> >> >>>>>>>The Outlook Address book that I am referring to is where I store >> >>>>>>>the >> >>>>>>>email >> >>>>>>>addresses of my contacts. It is accessable from the Tools menu. >> >>>>>>> >> >>>>>>>"Russ Valentine [MVP-Outlook]" wrote: >> >>>>>>> >> >>>>>>> >> >>>>>>>>The properties of your root folder in Outlook will tell you. But >> >>>>>>>>that >> >>>>>>>>is >> >>>>>>>>not >> >>>>>>>>your problem. Read my other reply. >> >>>>>>>>-- >> >>>>>>>>Russ Valentine >> >>>>>>>>[MVP-Outlook] >> >>>>>>>>"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote in >> >>>>>>>>message >> >>>>>>>>news:1A164D5B-D833-43BB-8A01-46B091DB9FF6@microsoft.com... >> >>>>>>>> >> >>>>>>>>>My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) >> >>>>>>>>>Internet >> >>>>>>>>>mail >> >>>>>>>>>only-Security Update. >> >>>>>>>>> >> >>>>>>>>>How do I find the Outlook Data file? >> >>>>>>>>> >> >>>>>>>>>"Russ Valentine [MVP-Outlook]" wrote: >> >>>>>>>>> >> >>>>>>>>> >> >>>>>>>>>>Impossible. >> >>>>>>>>>>Outlook does not have a separate address book. >> >>>>>>>>>>All address book information is stored in the Contacts Folder >> >>>>>>>>>>of >> >>>>>>>>>>your >> >>>>>>>>>>Outlook Data File. >> >>>>>>>>>>Clarify your configuration. We need your full Outlook >> >>>>>>>>>>information >> >>>>>>>>>>because >> >>>>>>>>>>Outlook 2000 exists in two completely different versions. >> >>>>>>>>>>Include >> >>>>>>>>>>the >> >>>>>>>>>>mail >> >>>>>>>>>>support mode (listed in Help | About, line 2 if you don't >> >>>>>>>>>>know). >> >>>>>>>>>>-- >> >>>>>>>>>>Russ Valentine >> >>>>>>>>>>[MVP-Outlook] >> >>>>>>>>>>"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote in >> >>>>>>>>>>message >> >>>>>>>>>>news:81D6449E-6FA3-4727-9F6C-88837774BA61@microsoft.com... >> >>>>>>>>>> >> >>>>>>>>>>>The Outlook version is Office 2000. The Address Book is stored >> >>>>>>>>>>>in >> >>>>>>>>>>>C:\documents and settings\james allen\start >> >>>>>>>>>>>menu\programs\accessories >> >>>>>>>>>>> >> >>>>>>>>>>>The Address Book is where I keep the email addresses for >> >>>>>>>>>>>contacts. >> >>>>>>>>>>> >> >>>>>>>>>>>Both times this has happen, it has been upon turning on the >> >>>>>>>>>>>computer >> >>>>>>>>>>>after >> >>>>>>>>>>>an extended absence from my office-6 days in this last >> >>>>>>>>>>>instance. >> >>>>>>>>>>>I >> >>>>>>>>>>>also >> >>>>>>>>>>>lost >> >>>>>>>>>>>everythiing in my inbox and all sub-folders. It seems like a >> >>>>>>>>>>>"restore" >> >>>>>>>>>>>of >> >>>>>>>>>>>outlook from a past date that happened upon boot up. >> >>>>>>>>>>> >> >>>>>>>>>>>"Russ Valentine [MVP-Outlook]" wrote: >> >>>>>>>>>>> >> >>>>>>>>>>> >> >>>>>>>>>>>>Not without knowing your Outlook version and what steps you >> >>>>>>>>>>>>use >> >>>>>>>>>>>>to >> >>>>>>>>>>>>cause >> >>>>>>>>>>>>this behavior. >> >>>>>>>>>>>>This does not happen all by itself. >> >>>>>>>>>>>>Clarify what you mean by "Address Book" and where its data is >> >>>>>>>>>>>>stored. >> >>>>>>>>>>>>-- >> >>>>>>>>>>>>Russ Valentine >> >>>>>>>>>>>>[MVP-Outlook] >> >>>>>>>>>>>>"callen97538" <callen97538.RemoveThis@discussions.microsoft.com> wrote >> >>>>>>>>>>>>in >> >>>>>>>>>>>>message >> >>>>>>>>>>>>news:AB185B5F-097B-4FB4-85E2-CA90938C8BD5@microsoft.com... >> >>>>>>>>>>>> >> >>>>>>>>>>>>>I have had two occassions when my Address Book "went back to >> >>>>>>>>>>>>>the >> >>>>>>>>>>>>>past". >> >>>>>>>>>>>>>That >> >>>>>>>>>>>>>is, new email addresses disappeared and were replaced with >> >>>>>>>>>>>>>older >> >>>>>>>>>>>>>addresses >> >>>>>>>>>>>>>for that contact. >> >>>>>>>>>>>>> >> >>>>>>>>>>>>>Does anyone know what is happening and how to correct it? >> >>>>>>>>>>>> >> >>>>>>>>>>>> >> >>>>>>>>>>>> >> >>>>>>>>>> >> >>>>>>>>>> >> >>>>>>>> >> >>>>>>>> >> >>>>>> >> >>>>>> >> >>>> >> >>>> >> >> >> >> >><!-- ~MESSAGE_AFTER~ -->
(Msg. 18) Posted: Mon Apr 04, 2005 3:09 pm
Post subject: Re: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I will do that.
I will let you know the result.
Thanks for your help!!
"Russ Valentine [MVP-Outlook]" wrote:
> All Outlook data files will have a PST extension. > Since Outlook data files do not just randomly lose data as you described, > the only explanation for that behavior is that for some reason you were > opening a different Outlook data file than you were before. The best way to > see if that is the case is to search for and open every PST file on your > hard drive until you find the one that has all your data. > -- > Russ Valentine > [MVP-Outlook] > "callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in message > news:AD572517-B68F-4A6C-B935-ADBEAE133A29@microsoft.com... > > There are two user logons displayed when Windows XP opens. One for me and > > one > > for my wife. The log for my wife has not been set up as she uses mine when > > she uses this computer > > > > The path to the mailbox.pst file that is displayed with command > File > > > Open > Personal Folders file is C:\Documents and Settings\James Allen\My > > Documents\My Documents. > > > > However their is another Mailbox.pst file located at C:\Documents and > > Settings\James Allen\My Documents\My Documents\My Documents. > > > > When I look at the properties of the two files they appear to be the same > > in > > terms of date created and size. > > > > You mentioned that Outlook had obviously opened in a different data file > > when I returned from vacation than the data file it was using before I > > left > > on vacation. Is the extension for the data files used .pst or something > > else? > > > > > > > > > > > > > > "Russ Valentine [MVP Outlook]" wrote: > > > >> You can only open PST files within Outlook, not from the Context menu. > >> File > Open > Personal Folders file > >> What is the path to Outlook's current PST file? > >> How many user logons do you have and what are their privilges? > >> ------ > >> Russ Valentine > >> [MVP-Outlook] > >> > >> callen97538 wrote: > >> > Both files have .pst extensions. One file is labeled archive.pst, the > >> > other > >> > file is labeled Outlook.pst. > >> > I tried to open them by right clicking on the file and selecting "open > >> > with" > >> > and then selecting Outlook. > >> > > >> > I believe the Archive.pst file was created when I used the archive > >> > function. > >> > I do not know how the Outlook.pst file was created. > >> > > >> > "Russ Valentine [MVP-Outlook]" wrote: > >> > > >> > > >> >>Then those are not Outlook Data files or you are not opening them > >> >>correctly. > >> >>What is their file extension? > >> >>How did you create them? > >> >>How are you trying to open them? > >> >>-- > >> >>Russ Valentine > >> >>[MVP-Outlook] > >> >>"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in message > >> >>news:E37A3381-9736-4156-A7A1-7807A944868B@microsoft.com... > >> >> > >> >>>I have two Outlook data files. Both are in the Documents and Settings > >> >>>area. > >> >>>When I choose to open them with Outlook, I get an email template with > >> >>>the > >> >>>file show as an attached file to the email. It does not open. > >> >>> > >> >>>"Russ Valentine [MVP-Outlook]" wrote: > >> >>> > >> >>> > >> >>>>Yes it does. > >> >>>>Clearly what has happened here is that the installation of Outlook > >> >>>>that > >> >>>>you > >> >>>>opened after vacation is using a different Outlook data file than the > >> >>>>one > >> >>>>you were using before. Outlook data files are very reliable and do > >> >>>>not > >> >>>>just > >> >>>>lose data. You can create different "profiles" of Outlook that will > >> >>>>each > >> >>>>use > >> >>>>a different Outlook Data File. However, since we no know that you are > >> >>>>using > >> >>>>the IMO mode of Outlook, it can only use a different Outlook profile > >> >>>>if > >> >>>>you > >> >>>>use a different Windows logon. > >> >>>>So the only way this could happen is if you used a different Windows > >> >>>>user > >> >>>>logon. > >> >>>>You should be able to search for other Outlook data files on your > >> >>>>hard > >> >>>>drive > >> >>>>(they're hidden files) and open each in Outlook until you find the > >> >>>>one > >> >>>>you > >> >>>>were using before. > >> >>>>-- > >> >>>>Russ Valentine > >> >>>>[MVP-Outlook] > >> >>>>"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in > >> >>>>message > >> >>>>news:12641EE5-F204-4676-9DDD-989A884328D2@microsoft.com... > >> >>>> > >> >>>>>Sorry if my answers seem not to connect. Let me restate the > >> >>>>>situation. > >> >>>>> > >> >>>>>I returned to the office after a seven day absence. I turned on my > >> >>>>>computer > >> >>>>>and booted into Windows XP. I clicked on my user button, and brought > >> >>>>>up > >> >>>>>my > >> >>>>>desk top. > >> >>>>>Wanting to check my email, I opened Outlook. As Outlook open I > >> >>>>>received > >> >>>>>flashes of past scheduled appointments that had been entered on my > >> >>>>>calendar. > >> >>>>>Email downloaded from my server and I remembered an email I wanted > >> >>>>>to > >> >>>>>send > >> >>>>>to > >> >>>>>4 people and started that process. When I clicked on the "TO" for > >> >>>>>email > >> >>>>>addresses, I was taken to the Address Book. I entered the name of > >> >>>>>the > >> >>>>>first > >> >>>>>person I wanted and discovered he wasn't in my address book. I then > >> >>>>>checked > >> >>>>>for the others and they were not there either. (These were all > >> >>>>>contacts > >> >>>>>that > >> >>>>>had been entered in the last 6 months). I also noticed that the > >> >>>>>email > >> >>>>>address > >> >>>>>for my sister was not the one she had recently sent to me, but the > >> >>>>>one > >> >>>>>she > >> >>>>>had several months ago. > >> >>>>> > >> >>>>>I canceled the email and went back to the Inbox and noticed that all > >> >>>>>of > >> >>>>>the > >> >>>>>emails in the Inbox were new downloads from the server. The 20 or so > >> >>>>>that > >> >>>>>had > >> >>>>>been in the Inbox when I left on vacation were missing. > >> >>>>> > >> >>>>>I have a number of personal folders that I have created to store > >> >>>>>emails > >> >>>>>that > >> >>>>>I want to keep. These are sub-folders under the Inbox. All of these > >> >>>>>folders > >> >>>>>are empty. > >> >>>>> > >> >>>>>That is the condition that caused me to say that my Address Book > >> >>>>>looked > >> >>>>>like > >> >>>>>it had been restored to some past period. Unfortunately that is true > >> >>>>>for > >> >>>>>all > >> >>>>>the files in Outlook. > >> >>>>> > >> >>>>>When you asked where the Address Book was stored, I did a search for > >> >>>>>Address > >> >>>>>Book and found it in the Start Menu location I gave you. Obviously > >> >>>>>that > >> >>>>>was > >> >>>>>bad information. > >> >>>>> > >> >>>>>Does that give you a better understanding of my difficulty? > >> >>>>> > >> >>>>>"Russ Valentine [MVP-Outlook]" wrote: > >> >>>>> > >> >>>>> > >> >>>>>>Now you are asking a different question and changing the story. > >> >>>>>>First you asked why you "lost data" in your Address Book and > >> >>>>>>claimed > >> >>>>>>you > >> >>>>>>were using the Address Book from your Start menu. That would simply > >> >>>>>>mean > >> >>>>>>you > >> >>>>>>were looking at the wrong address book. > >> >>>>>>You need to start over and provide a more accurate and complete > >> >>>>>>description > >> >>>>>>of your problem. > >> >>>>>>Outlook does not just lose data at random. This is an end user > >> >>>>>>problem > >> >>>>>>and > >> >>>>>>we have no information to tell us what you are doing. It appears > >> >>>>>>you > >> >>>>>>are > >> >>>>>>changing which Outlook data file you are accessing, perhaps by > >> >>>>>>using a > >> >>>>>>different Windows Logon. > >> >>>>>>-- > >> >>>>>>Russ Valentine > >> >>>>>>[MVP-Outlook] > >> >>>>>>"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in > >> >>>>>>message > >> >>>>>>news:656B28AC-2656-4BBD-AA17-5342189AF3E8@microsoft.com... > >> >>>>>> > >> >>>>>>>I have read your other reply--I am sorry but it doesn't > >> >>>>>>>communicate > >> >>>>>>>to > >> >>>>>>>me. > >> >>>>>>>I do not understand what caused the loss of all of my "new" (last > >> >>>>>>>6 > >> >>>>>>>months) > >> >>>>>>>contact information and all of the saved emails in the subfolders > >> >>>>>>>to > >> >>>>>>>the > >> >>>>>>>Inbox and all of the emails that were in my Inbox when I left on > >> >>>>>>>vacation. > >> >>>>>>> > >> >>>>>>>The Outlook Address book that I am referring to is where I store > >> >>>>>>>the > >> >>>>>>>email > >> >>>>>>>addresses of my contacts. It is accessable from the Tools menu. > >> >>>>>>> > >> >>>>>>>"Russ Valentine [MVP-Outlook]" wrote: > >> >>>>>>> > >> >>>>>>> > >> >>>>>>>>The properties of your root folder in Outlook will tell you. But > >> >>>>>>>>that > >> >>>>>>>>is > >> >>>>>>>>not > >> >>>>>>>>your problem. Read my other reply. > >> >>>>>>>>-- > >> >>>>>>>>Russ Valentine > >> >>>>>>>>[MVP-Outlook] > >> >>>>>>>>"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in > >> >>>>>>>>message > >> >>>>>>>>news:1A164D5B-D833-43BB-8A01-46B091DB9FF6@microsoft.com... > >> >>>>>>>> > >> >>>>>>>>>My configuration is Microsoft Outlook 2000 SP-3 (9.0.0.6627) > >> >>>>>>>>>Internet > >> >>>>>>>>>mail > >> >>>>>>>>>only-Security Update. > >> >>>>>>>>> > >> >>>>>>>>>How do I find the Outlook Data file? > >> >>>>>>>>> > >> >>>>>>>>>"Russ Valentine [MVP-Outlook]" wrote: > >> >>>>>>>>> > >> >>>>>>>>> > >> >>>>>>>>>>Impossible. > >> >>>>>>>>>>Outlook does not have a separate address book. > >> >>>>>>>>>>All address book information is stored in the Contacts Folder > >> >>>>>>>>>>of > >> >>>>>>>>>>your > >> >>>>>>>>>>Outlook Data File. > >> >>>>>>>>>>Clarify your configuration. We need your full Outlook > >> >>>>>>>>>>information > >> >>>>>>>>>>because > >> >>>>>>>>>>Outlook 2000 exists in two completely different versions. > >> >>>>>>>>>>Include > >> >>>>>>>>>>the > >> >>>>>>>>>>mail > >> >>>>>>>>>>support mode (listed in Help | About, line 2 if you don't > >> >>>>>>>>>>know). > >> >>>>>>>>>>-- > >> >>>>>>>>>>Russ Valentine > >> >>>>>>>>>>[MVP-Outlook] > >> >>>>>>>>>>"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in > >> >>>>>>>>>>message > >> >>>>>>>>>>news:81D6449E-6FA3-4727-9F6C-88837774BA61@microsoft.com... > >> >>>>>>>>>> > >> >>>>>>>>>>>The Outlook version is Office 2000. The Address Book is stored > >> >>>>>>>>>>>in > >> >>>>>>>>>>>C:\documents and settings\james allen\start > >> >>>>>>>>>>>menu\programs\accessories > >> >>>>>>>>>>> > >> >>>>>>>>>>>The Address Book is where I keep the email addresses for > >> >>>>>>>>>>>contacts. > >> >>>>>>>>>>> > >> >>>>>>>>>>>Both times this has happen, it has been upon turning on the > >> >>>>>>>>>>>computer > >> >>>>>>>>>>>after > >> >>>>>>>>>>>an extended absence from my office-6 days in this last > >> >>>>>>>>>>>instance. > >> >>>>>>>>>>>I > >> >>>>>>>>>>>also > >> >>>>>>>>>>>lost > >> >>>>>>>>>>>everythiing in my inbox and all sub-folders. It seems like a > >> >>>>>>>>>>>"restore" > >> >>>>>>>>>>>of > >> >>>>>>>>>>>outlook from a past date that happened upon boot up. > >> >>>>>>>>>>> > >> >>>>>>>>>>>"Russ Valentine [MVP-Outlook]" wrote: > >> >>>>>>>>>>> > >> >>>>>>>>>>> > >> >>>>>>>>>>>>Not without knowing your Outlook version and what steps you > >> >>>>>>>>>>>>use > >> >>>>>>>>>>>>to > >> >>>>>>>>>>>>cause > >> >>>>>>>>>>>>this behavior. > >> >>>>>>>>>>>>This does not happen all by itself. > >> >>>>>>>>>>>>Clarify what you mean by "Address Book" and where its data is > >> >>>>>>>>>>>>stored. > >> >>>>>>>>>>>>-- > >> >>>>>>>>>>>>Russ Valentine > >> >>>>>>>>>>>>[MVP-Outlook] > >> >>>>>>>>>>>>"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote > >> >>>>>>>>>>>>in > >> >>>>>>>>>>>>message > >> >>>>>>>>>>>>news:AB185B5F-097B-4FB4-85E2-CA90938C8BD5@microsoft.com... > >> >>>>>>>>>>>> > >> >>>>>>>>>>>>>I have had two occassions when my Address Book "went back to > >> >>>>>>>>>>>>>the > >> >>>>>>>>>>>>>past". > >> >>>>>>>>>>>>>That > >> >>>>>>>>>>>>>is, new email addresses disappeared and were replaced with > >> >>>>>>>>>>>>>older > >> >>>>>>>>>>>>>addresses > >> >>>>>>>>>>>>>for that contact. > >> >>>>>>>>>>>>> > >> >>>>>>>>>>>>>Does anyone know what is happening and how to correct it? > >> >>>>>>>>>>>> > >> >>>>>>>>>>>> > >> >>>>>>>>>>>> > >> >>>>>>>>>> > >> >>>>>>>>>> > >> >>>>>>>> > >> >>>>>>>> > >> >>>>>> > >> >>>>>> > >> >>>> > >> >>>> > >> >> > >> >> > >> > > ><!-- ~MESSAGE_AFTER~ -->
(Msg. 19) Posted: Tue Apr 05, 2005 11:19 am
Post subject: Re: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I searched my hard drive for *.pst, opened each of them with Outlook-none
conatained the 25+ emails that were in my Inbox, the latest email addresses
for contacts, or the data that had been saved in subfolders to the Inbox.
Is it possible this is caused by a virus? I ask because it is the second
time it has happened.
Jim Allen
"Russ Valentine [MVP-Outlook]" wrote:
> OK. I see now what you're doing. > You're confusing the Windows Address Book with the Outlook Address Book. > If you want to use your Outlook Address Book, launch it from Outlook, not > your Start menu. > -- > Russ Valentine > [MVP-Outlook] > "callen97538" <callen97538.DeleteThis@discussions.microsoft.com> wrote in message > news:81D6449E-6FA3-4727-9F6C-88837774BA61@microsoft.com... > > The Outlook version is Office 2000. The Address Book is stored in > > C:\documents and settings\james allen\start menu\programs\accessories > > > > The Address Book is where I keep the email addresses for contacts. > > > > Both times this has happen, it has been upon turning on the computer after > > an extended absence from my office-6 days in this last instance. I also > > lost > > everythiing in my inbox and all sub-folders. It seems like a "restore" of > > outlook from a past date that happened upon boot up. > > > > "Russ Valentine [MVP-Outlook]" wrote: > > > >> Not without knowing your Outlook version and what steps you use to cause > >> this behavior. > >> This does not happen all by itself. > >> Clarify what you mean by "Address Book" and where its data is stored. > >> -- > >> Russ Valentine > >> [MVP-Outlook] > >> "callen97538" <callen97538.DeleteThis@discussions.microsoft.com> wrote in message > >> news:AB185B5F-097B-4FB4-85E2-CA90938C8BD5@microsoft.com... > >> >I have had two occassions when my Address Book "went back to the past". > >> >That > >> > is, new email addresses disappeared and were replaced with older > >> > addresses > >> > for that contact. > >> > > >> > Does anyone know what is happening and how to correct it? > >> > >> > >> > > ><!-- ~MESSAGE_AFTER~ -->
(Msg. 20) Posted: Tue Apr 05, 2005 2:39 pm
Post subject: Re: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I have never seen a loss of data like this for no reason. There must be more
to this story somewhere.
--
Russ Valentine
[MVP-Outlook]
"callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in message
news:F2F0AE23-2E04-450E-B902-415F63432709@microsoft.com...
>I searched my hard drive for *.pst, opened each of them with Outlook-none > conatained the 25+ emails that were in my Inbox, the latest email > addresses > for contacts, or the data that had been saved in subfolders to the Inbox. > > Is it possible this is caused by a virus? I ask because it is the second > time it has happened. > > Jim Allen > > "Russ Valentine [MVP-Outlook]" wrote: > >> OK. I see now what you're doing. >> You're confusing the Windows Address Book with the Outlook Address Book. >> If you want to use your Outlook Address Book, launch it from Outlook, not >> your Start menu. >> -- >> Russ Valentine >> [MVP-Outlook] >> "callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in message >> news:81D6449E-6FA3-4727-9F6C-88837774BA61@microsoft.com... >> > The Outlook version is Office 2000. The Address Book is stored in >> > C:\documents and settings\james allen\start menu\programs\accessories >> > >> > The Address Book is where I keep the email addresses for contacts. >> > >> > Both times this has happen, it has been upon turning on the computer >> > after >> > an extended absence from my office-6 days in this last instance. I also >> > lost >> > everythiing in my inbox and all sub-folders. It seems like a "restore" >> > of >> > outlook from a past date that happened upon boot up. >> > >> > "Russ Valentine [MVP-Outlook]" wrote: >> > >> >> Not without knowing your Outlook version and what steps you use to >> >> cause >> >> this behavior. >> >> This does not happen all by itself. >> >> Clarify what you mean by "Address Book" and where its data is stored. >> >> -- >> >> Russ Valentine >> >> [MVP-Outlook] >> >> "callen97538" <callen97538 DeleteThis @discussions.microsoft.com> wrote in message >> >> news:AB185B5F-097B-4FB4-85E2-CA90938C8BD5@microsoft.com... >> >> >I have had two occassions when my Address Book "went back to the >> >> >past". >> >> >That >> >> > is, new email addresses disappeared and were replaced with older >> >> > addresses >> >> > for that contact. >> >> > >> >> > Does anyone know what is happening and how to correct it? >> >> >> >> >> >> >> >> >><!-- ~MESSAGE_AFTER~ -->
(Msg. 21) Posted: Tue Jul 26, 2005 9:22 am
Post subject: RE: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I have a similar problem. My version of Outlook Contacts is Microsoft Office
Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in the
Contacts folder. I can find some of my contacts and not others. Though
we've asked it to sort alphabetically by last name, sometimes it does and
sometimes it doesn't. I was looking at one contact this morning that was
"filed" correctly. I changed the e-mail address and told it to Save and
Close. It did. Then, just for the heck of it, I looked under the first
initial of the last name--the place where the Contact had always been stored
and found. It was no longer there! I haven't been able to find it yet, but
I'm sure that "Save and Close" does not mean "Save and Destroy." So what did
Outlook do with it? My husband is as confused as I am about how Outlook
saves some things correctly but not others. YIKES! Hopefully, it did not
erase what I told it to Save--it has to be there somewhere; I just don't know
where quite yet. Any help would be appreciated. Thank you.
"callen97538" wrote:
> I have had two occassions when my Address Book "went back to the past". That
> is, new email addresses disappeared and were replaced with older addresses
> for that contact.
>
> Does anyone know what is happening and how to correct it?
(Msg. 22) Posted: Mon Aug 18, 2008 1:29 am
Post subject: RE: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi MMk,
I just had a similar "event". When i opened outlook I watched all my
addresses Disappear. I figured virus, even though Norton says my computer is
OK. I have the same version of outlook.
I deleted all of microsoft office suites and then reloaded. I tried to
repopulate outlook from my palm pilot only to have all my data in there
disappear too!!!!!
"mmk" wrote:
> I have a similar problem. My version of Outlook Contacts is Microsoft Office
> Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in the
> Contacts folder. I can find some of my contacts and not others. Though
> we've asked it to sort alphabetically by last name, sometimes it does and
> sometimes it doesn't. I was looking at one contact this morning that was
> "filed" correctly. I changed the e-mail address and told it to Save and
> Close. It did. Then, just for the heck of it, I looked under the first
> initial of the last name--the place where the Contact had always been stored
> and found. It was no longer there! I haven't been able to find it yet, but
> I'm sure that "Save and Close" does not mean "Save and Destroy." So what did
> Outlook do with it? My husband is as confused as I am about how Outlook
> saves some things correctly but not others. YIKES! Hopefully, it did not
> erase what I told it to Save--it has to be there somewhere; I just don't know
> where quite yet. Any help would be appreciated. Thank you.
>
> "callen97538" wrote:
>
> > I have had two occassions when my Address Book "went back to the past". That
> > is, new email addresses disappeared and were replaced with older addresses
> > for that contact.
> >
> > Does anyone know what is happening and how to correct it?
(Msg. 23) Posted: Mon Aug 18, 2008 8:51 pm
Post subject: Re: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Um. I think it was the palm that did it. It's fairly common - if the sync
settings aren't right, the device will delete things
"Halmahera" <Halmahera RemoveThis @discussions.microsoft.com> wrote in message
news:A4EA1A75-D5ED-4B39-B007-0ADD807309C3@microsoft.com...
> Hi MMk,
> I just had a similar "event". When i opened outlook I watched all my
> addresses Disappear. I figured virus, even though Norton says my computer
> is
> OK. I have the same version of outlook.
> I deleted all of microsoft office suites and then reloaded. I tried to
> repopulate outlook from my palm pilot only to have all my data in there
> disappear too!!!!!
>
> "mmk" wrote:
>
>> I have a similar problem. My version of Outlook Contacts is Microsoft
>> Office
>> Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in
>> the
>> Contacts folder. I can find some of my contacts and not others. Though
>> we've asked it to sort alphabetically by last name, sometimes it does and
>> sometimes it doesn't. I was looking at one contact this morning that was
>> "filed" correctly. I changed the e-mail address and told it to Save and
>> Close. It did. Then, just for the heck of it, I looked under the first
>> initial of the last name--the place where the Contact had always been
>> stored
>> and found. It was no longer there! I haven't been able to find it yet,
>> but
>> I'm sure that "Save and Close" does not mean "Save and Destroy." So what
>> did
>> Outlook do with it? My husband is as confused as I am about how Outlook
>> saves some things correctly but not others. YIKES! Hopefully, it did
>> not
>> erase what I told it to Save--it has to be there somewhere; I just don't
>> know
>> where quite yet. Any help would be appreciated. Thank you.
>>
>> "callen97538" wrote:
>>
>> > I have had two occassions when my Address Book "went back to the past".
>> > That
>> > is, new email addresses disappeared and were replaced with older
>> > addresses
>> > for that contact.
>> >
>> > Does anyone know what is happening and how to correct it?
(Msg. 24) Posted: Tue Aug 19, 2008 10:31 am
Post subject: Re: Loss of data in my address book [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
HI Dianne,
I don't follow? Data was already gone from Outlook files before the sync.
I had a back up of all data in Palm pilot and tried to upload it into new
virgin outlook that I just reloaded when the palm crashed?
Tom
"Diane Poremsky [MVP]" wrote:
> Um. I think it was the palm that did it. It's fairly common - if the sync
> settings aren't right, the device will delete things
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com >
> Outlook Tips by email:
> dailytips-subscribe-request.TakeThisOut@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST.TakeThisOut@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Halmahera" <Halmahera.TakeThisOut@discussions.microsoft.com> wrote in message
> news:A4EA1A75-D5ED-4B39-B007-0ADD807309C3@microsoft.com...
> > Hi MMk,
> > I just had a similar "event". When i opened outlook I watched all my
> > addresses Disappear. I figured virus, even though Norton says my computer
> > is
> > OK. I have the same version of outlook.
> > I deleted all of microsoft office suites and then reloaded. I tried to
> > repopulate outlook from my palm pilot only to have all my data in there
> > disappear too!!!!!
> >
> > "mmk" wrote:
> >
> >> I have a similar problem. My version of Outlook Contacts is Microsoft
> >> Office
> >> Outlook 2003 (11.6359.6408) SP1. Anyway, I have my addresses, etc., in
> >> the
> >> Contacts folder. I can find some of my contacts and not others. Though
> >> we've asked it to sort alphabetically by last name, sometimes it does and
> >> sometimes it doesn't. I was looking at one contact this morning that was
> >> "filed" correctly. I changed the e-mail address and told it to Save and
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