(Msg. 1) Posted: Wed Oct 17, 2007 11:06 am
Post subject: IMAP messages don't download in Outlook - only headers Archived from groups: microsoft>public>outlook>general (more info?)
If I click on a new imap mail header in Outlook, I get this message:
Can't open this item. The operation is not supported until the entire
message is downloaded. Download the message and try again.
It's not the server - I can download these just fine if I use Eudora or
another email client. Can anyone tell me how to "Download the message"?
Closing and opening Outlook doesn't help, rebooting the computer doesn't
help, clicking send/receive doesn't help.
Note: the messages are visible the next day - just not the day I need them!
(Msg. 2) Posted: Wed Oct 17, 2007 5:45 pm
Post subject: Re: IMAP messages don't download in Outlook - only headers [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Cafeandres wrote:
> If I click on a new imap mail header in Outlook, I get this message:
>
> Can't open this item. The operation is not supported until the entire
> message is downloaded. Download the message and try again.
>
> It's not the server - I can download these just fine if I use Eudora
> or another email client. Can anyone tell me how to "Download the
> message"? Closing and opening Outlook doesn't help, rebooting the
> computer doesn't help, clicking send/receive doesn't help.
> Note: the messages are visible the next day - just not the day I
> need them!
Press ALT-CTRL-S to open the Send/Receive Groups dialogue. Select the
Send/Receive group containing the IMAP account (probably "All Accounts") and
click Edit. Select the IMAP account and select the radio button labeled
"Download complete item including attachments".
--
Brian Tillman [MVP-Outlook]
(Msg. 3) Posted: Thu Oct 18, 2007 10:22 am
Post subject: Re: IMAP messages don't download in Outlook - only headers [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
THANKS! It works.
"Brian Tillman" wrote:
> Cafeandres wrote:
>
> > If I click on a new imap mail header in Outlook, I get this message:
> >
> > Can't open this item. The operation is not supported until the entire
> > message is downloaded. Download the message and try again.
> >
> > It's not the server - I can download these just fine if I use Eudora
> > or another email client. Can anyone tell me how to "Download the
> > message"? Closing and opening Outlook doesn't help, rebooting the
> > computer doesn't help, clicking send/receive doesn't help.
> > Note: the messages are visible the next day - just not the day I
> > need them!
>
> Press ALT-CTRL-S to open the Send/Receive Groups dialogue. Select the
> Send/Receive group containing the IMAP account (probably "All Accounts") and
> click Edit. Select the IMAP account and select the radio button labeled
> "Download complete item including attachments".
> --
> Brian Tillman [MVP-Outlook]
>
>
(Msg. 4) Posted: Thu Oct 18, 2007 3:43 pm
Post subject: Re: IMAP messages don't download in Outlook - only headers [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Cafeandres wrote:
> THANKS! It works.
You're welcome. I'm glad it did.
--
Brian Tillman [MVP-Outlook]
(Msg. 5) Posted: Fri Sep 19, 2008 1:16 pm
Post subject: RE: IMAP messages don't download in Outlook - only headers [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I am having the same problem as described below. I have tried the suggested
solution, but Outlook won't allow me to check the option to "download the
entire message including attachments." Any suggestions? Thanks in advance.
"Cafeandres" wrote:
> If I click on a new imap mail header in Outlook, I get this message:
>
> Can't open this item. The operation is not supported until the entire
> message is downloaded. Download the message and try again.
>
> It's not the server - I can download these just fine if I use Eudora or
> another email client. Can anyone tell me how to "Download the message"?
> Closing and opening Outlook doesn't help, rebooting the computer doesn't
> help, clicking send/receive doesn't help.
> Note: the messages are visible the next day - just not the day I need them!
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