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Folder Change-contacts disappear when entered - not found

 
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SFCM Tech Cmte

External


Since: Aug 20, 2008
Posts: 2



(Msg. 1) Posted: Wed Aug 20, 2008 11:48 am
Post subject: Folder Change-contacts disappear when entered - not found
Archived from groups: microsoft>public>outlook>contacts (more info?)

Hi,

We are on Exchange 2k3 with XP clients using Outlook XP. Last year I
created a Public Folder for several depts. to use to track work hours
for student workers. They input the student name, job, # of hours
etc. and see how many hours of work per week/semester the student
has. Hey - it works for them.

So today one of the dept. heads came to say she had deleted all the
entries from the folder to make way for this years entries and now
cannot add any new contacts. When ever anyone tries to add data to the
folder it disappears upon saving and cannot be found.

I've checked all rights and permissions and they look fine. I'd
rather not have to delete and rebuild the folder if I can avoid it.
Does anyone have an idea of what could be happening? Any help is
greatly appreciated. Thanks in advance.


Jeff
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SFCM Tech Cmte

External


Since: Aug 20, 2008
Posts: 2



(Msg. 2) Posted: Wed Aug 20, 2008 12:10 pm
Post subject: Re: Folder Change-contacts disappear when entered - not found [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

[Update - found the problem - the public folder was moderated by an
employee who had recently left and while the entries were being
forwarded to the replacement employee he thought they were Spam and
was deleting them-issue resolved]



On Aug 20, 11:48 am, SFCM Tech Cmte <jaf... RemoveThis @gmail.com> wrote:
> Hi,
>
> We are on Exchange 2k3 with XP clients using Outlook XP.  Last year I
> created a Public Folder for several depts. to use to track work hours
> for student workers.  They input the student name, job, # of hours
> etc. and see how many hours of work per week/semester the student
> has.   Hey - it works for them.
>
> So today one of the dept. heads came to say she had deleted all the
> entries from the folder to make way for this years entries and now
> cannot add any new contacts. When ever anyone tries to add data to the
> folder it disappears upon saving and cannot be found.
>
> I've checked all rights and permissions and they look fine.  I'd
> rather not have to delete and rebuild the folder if I can avoid it.
> Does anyone have an idea of what could be happening?  Any help is
> greatly appreciated.  Thanks in advance.
>
> Jeff
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