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Error on Exit

 
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ArrowHawk

External


Since: Aug 20, 2008
Posts: 1



(Msg. 1) Posted: Wed Aug 20, 2008 9:43 am
Post subject: Error on Exit
Archived from groups: microsoft>public>powerpoint (more info?)

When I exit from Powerpoint 2007, I get the following error

Problem signature:
Problem Event Name: APPCRASH
Application Name: POWERPNT.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 47606dee
Fault Module Name: mso.dll
Fault Module Version: 12.0.6213.1000
Fault Module Timestamp: 46eafebf
Exception Code: c0000005
Exception Offset: 00367efe
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
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John Madd

External


Since: Aug 20, 2008
Posts: 1



(Msg. 2) Posted: Wed Aug 20, 2008 2:47 pm
Post subject: RE: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Are you on Vista with SP1? With PowerPoint 2007? I have same issue with a
new Dell Vista XPS system. They have replaced computer once, now having
same issue again. Here is my error code:
Problem Event Name: APPCRASH
Application Name: POWERPNT.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428035
Fault Module Name: mso.dll
Fault Module Version: 12.0.4518.1014
Fault Module Timestamp: 4542867b
Exception Code: c0000005
Exception Offset: 003785f6
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

Looks tyo be the same problem. Let me know if you find fix.

"ArrowHawk" wrote:

> When I exit from Powerpoint 2007, I get the following error
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: POWERPNT.EXE
> Application Version: 12.0.6300.5000
> Application Timestamp: 47606dee
> Fault Module Name: mso.dll
> Fault Module Version: 12.0.6213.1000
> Fault Module Timestamp: 46eafebf
> Exception Code: c0000005
> Exception Offset: 00367efe
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
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Echo S

External


Since: Jan 06, 2006
Posts: 4538



(Msg. 3) Posted: Wed Aug 20, 2008 8:33 pm
Post subject: Re: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

For both of you:

1. Make sure you've installed SP1 for Office 2007

2. Run Diagnostics. It's in Office Button | PPT Options | Resources |
Diagnostics

3. Make sure you have a default printer driver (one that PPT likes)
installed. To do so, please follow this procedure:

How to install a TEST printer driver
http://www.pptfaq.com/FAQ00952.htm

4. It could be an issue with an add-in. If you go to Office Button | PPT
Options | Add-ins, what's listed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"John Madd" <John Madd.TakeThisOut@discussions.microsoft.com> wrote in message
news:78472C36-5337-4171-A41F-12693F802F11@microsoft.com...
> Are you on Vista with SP1? With PowerPoint 2007? I have same issue with
> a
> new Dell Vista XPS system. They have replaced computer once, now having
> same issue again. Here is my error code:
> Problem Event Name: APPCRASH
> Application Name: POWERPNT.EXE
> Application Version: 12.0.4518.1014
> Application Timestamp: 45428035
> Fault Module Name: mso.dll
> Fault Module Version: 12.0.4518.1014
> Fault Module Timestamp: 4542867b
> Exception Code: c0000005
> Exception Offset: 003785f6
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>
> Looks tyo be the same problem. Let me know if you find fix.
>
> "ArrowHawk" wrote:
>
>> When I exit from Powerpoint 2007, I get the following error
>>
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: POWERPNT.EXE
>> Application Version: 12.0.6300.5000
>> Application Timestamp: 47606dee
>> Fault Module Name: mso.dll
>> Fault Module Version: 12.0.6213.1000
>> Fault Module Timestamp: 46eafebf
>> Exception Code: c0000005
>> Exception Offset: 00367efe
>> OS Version: 6.0.6001.2.1.0.768.3
>> Locale ID: 1033
>>
>> Additional information about the problem:
>> LCID: 1033
>> Brand: Office12Crash
>> skulcid: 1033
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John Madd

External


Since: Aug 20, 2008
Posts: 5



(Msg. 4) Posted: Wed Aug 20, 2008 8:33 pm
Post subject: Re: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Echo S. You must be an angel! Thanks for ideas.

Reference your #4: (Never knew I had addins or what they are, or where they
came from, but) Thanks to your coaching, I found these 2 Active addins: "Send
to BlueTooth" and "Google Desktop Office Addin". I can do without both of
them!

Also have 4 Inactive addins: Presentation Notes, Off-Slide Content,
Invisible On-Slide Content, and Custom XML Data.

Reference your #3: Going to research that now.

Thanks. I will get back in a few minutes.



"Echo S" wrote:

> For both of you:
>
> 1. Make sure you've installed SP1 for Office 2007
>
> 2. Run Diagnostics. It's in Office Button | PPT Options | Resources |
> Diagnostics
>
> 3. Make sure you have a default printer driver (one that PPT likes)
> installed. To do so, please follow this procedure:
>
> How to install a TEST printer driver
> http://www.pptfaq.com/FAQ00952.htm
>
> 4. It could be an issue with an add-in. If you go to Office Button | PPT
> Options | Add-ins, what's listed?
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
> PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
>
>
> "John Madd" <John Madd.RemoveThis@discussions.microsoft.com> wrote in message
> news:78472C36-5337-4171-A41F-12693F802F11@microsoft.com...
> > Are you on Vista with SP1? With PowerPoint 2007? I have same issue with
> > a
> > new Dell Vista XPS system. They have replaced computer once, now having
> > same issue again. Here is my error code:
> > Problem Event Name: APPCRASH
> > Application Name: POWERPNT.EXE
> > Application Version: 12.0.4518.1014
> > Application Timestamp: 45428035
> > Fault Module Name: mso.dll
> > Fault Module Version: 12.0.4518.1014
> > Fault Module Timestamp: 4542867b
> > Exception Code: c0000005
> > Exception Offset: 003785f6
> > OS Version: 6.0.6001.2.1.0.256.6
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > LCID: 1033
> > Brand: Office12Crash
> > skulcid: 1033
> >
> > Looks tyo be the same problem. Let me know if you find fix.
> >
> > "ArrowHawk" wrote:
> >
> >> When I exit from Powerpoint 2007, I get the following error
> >>
> >> Problem signature:
> >> Problem Event Name: APPCRASH
> >> Application Name: POWERPNT.EXE
> >> Application Version: 12.0.6300.5000
> >> Application Timestamp: 47606dee
> >> Fault Module Name: mso.dll
> >> Fault Module Version: 12.0.6213.1000
> >> Fault Module Timestamp: 46eafebf
> >> Exception Code: c0000005
> >> Exception Offset: 00367efe
> >> OS Version: 6.0.6001.2.1.0.768.3
> >> Locale ID: 1033
> >>
> >> Additional information about the problem:
> >> LCID: 1033
> >> Brand: Office12Crash
> >> skulcid: 1033
>
>
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John Madd

External


Since: Aug 20, 2008
Posts: 5



(Msg. 5) Posted: Wed Aug 20, 2008 8:33 pm
Post subject: Re: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Echo S.

I have elevated you from Angel to god-like status. (Someone who comes out
of nowhere, cannot be seen, but solves problems promptly and clearly.)

I installed the 'proven' printer driver, slected it as default...and my
problem went away. Multiple times I closed PPT from large and small files,
and it worked perfectly without crash on closing.

I de-selected that test printer as a default and changed back to my REAL
default printer (HP PhotosmartC6180 All in One). And problem recurred.

So off I go to HP site to read up - after assuring myself that I did not
install this printer on a network. The price of a different printer would be
cheap compared to the issue this causes. Any recommendations for a small
home office all in one printer???

I'd buy you lunch or just hire you outright if I could get my hands on you!

"John Madd" wrote:

> Echo S. You must be an angel! Thanks for ideas.
>
> Reference your #4: (Never knew I had addins or what they are, or where they
> came from, but) Thanks to your coaching, I found these 2 Active addins: "Send
> to BlueTooth" and "Google Desktop Office Addin". I can do without both of
> them!
>
> Also have 4 Inactive addins: Presentation Notes, Off-Slide Content,
> Invisible On-Slide Content, and Custom XML Data.
>
> Reference your #3: Going to research that now.
>
> Thanks. I will get back in a few minutes.
>
>
>
> "Echo S" wrote:
>
> > For both of you:
> >
> > 1. Make sure you've installed SP1 for Office 2007
> >
> > 2. Run Diagnostics. It's in Office Button | PPT Options | Resources |
> > Diagnostics
> >
> > 3. Make sure you have a default printer driver (one that PPT likes)
> > installed. To do so, please follow this procedure:
> >
> > How to install a TEST printer driver
> > http://www.pptfaq.com/FAQ00952.htm
> >
> > 4. It could be an issue with an add-in. If you go to Office Button | PPT
> > Options | Add-ins, what's listed?
> >
> > --
> > Echo [MS PPT MVP] http://www.echosvoice.com
> > What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> > Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
> > PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
> >
> >
> > "John Madd" <John Madd.RemoveThis@discussions.microsoft.com> wrote in message
> > news:78472C36-5337-4171-A41F-12693F802F11@microsoft.com...
> > > Are you on Vista with SP1? With PowerPoint 2007? I have same issue with
> > > a
> > > new Dell Vista XPS system. They have replaced computer once, now having
> > > same issue again. Here is my error code:
> > > Problem Event Name: APPCRASH
> > > Application Name: POWERPNT.EXE
> > > Application Version: 12.0.4518.1014
> > > Application Timestamp: 45428035
> > > Fault Module Name: mso.dll
> > > Fault Module Version: 12.0.4518.1014
> > > Fault Module Timestamp: 4542867b
> > > Exception Code: c0000005
> > > Exception Offset: 003785f6
> > > OS Version: 6.0.6001.2.1.0.256.6
> > > Locale ID: 1033
> > >
> > > Additional information about the problem:
> > > LCID: 1033
> > > Brand: Office12Crash
> > > skulcid: 1033
> > >
> > > Looks tyo be the same problem. Let me know if you find fix.
> > >
> > > "ArrowHawk" wrote:
> > >
> > >> When I exit from Powerpoint 2007, I get the following error
> > >>
> > >> Problem signature:
> > >> Problem Event Name: APPCRASH
> > >> Application Name: POWERPNT.EXE
> > >> Application Version: 12.0.6300.5000
> > >> Application Timestamp: 47606dee
> > >> Fault Module Name: mso.dll
> > >> Fault Module Version: 12.0.6213.1000
> > >> Fault Module Timestamp: 46eafebf
> > >> Exception Code: c0000005
> > >> Exception Offset: 00367efe
> > >> OS Version: 6.0.6001.2.1.0.768.3
> > >> Locale ID: 1033
> > >>
> > >> Additional information about the problem:
> > >> LCID: 1033
> > >> Brand: Office12Crash
> > >> skulcid: 1033
> >
> >
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John Madd

External


Since: Aug 20, 2008
Posts: 5



(Msg. 6) Posted: Wed Aug 20, 2008 8:41 pm
Post subject: Re: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Well, my printer is the problem for sure. I totally removed the HP
Photosmart and my "PPT crash on exit" problem went away - as per your advise.

Went to HP site, read all about incompatibilities, then downloaded and
installed the full (huge) version of their recommended software and drivers
for my type of Vista. Took a while, but new HP software and drivers loaded
and test printed fine.

Restarted PPT, shutdown...and CRASH...just as before.

So, I either live with it - or go buy a new printer. But at least I can
quit blaming it on Vista. But HP, Dell, and MS should have butts kicked for
not working out this kind of issue. I'd expect it if I was trying to save
money and buy off-brands, but with such big "Typical" name brands -
inexcusable.

Thanks again for your help. And if you want to recommend a new printer -
please respond.

"John Madd" wrote:

> Echo S.
>
> I have elevated you from Angel to god-like status. (Someone who comes out
> of nowhere, cannot be seen, but solves problems promptly and clearly.)
>
> I installed the 'proven' printer driver, slected it as default...and my
> problem went away. Multiple times I closed PPT from large and small files,
> and it worked perfectly without crash on closing.
>
> I de-selected that test printer as a default and changed back to my REAL
> default printer (HP PhotosmartC6180 All in One). And problem recurred.
>
> So off I go to HP site to read up - after assuring myself that I did not
> install this printer on a network. The price of a different printer would be
> cheap compared to the issue this causes. Any recommendations for a small
> home office all in one printer???
>
> I'd buy you lunch or just hire you outright if I could get my hands on you!
>
> "John Madd" wrote:
>
> > Echo S. You must be an angel! Thanks for ideas.
> >
> > Reference your #4: (Never knew I had addins or what they are, or where they
> > came from, but) Thanks to your coaching, I found these 2 Active addins: "Send
> > to BlueTooth" and "Google Desktop Office Addin". I can do without both of
> > them!
> >
> > Also have 4 Inactive addins: Presentation Notes, Off-Slide Content,
> > Invisible On-Slide Content, and Custom XML Data.
> >
> > Reference your #3: Going to research that now.
> >
> > Thanks. I will get back in a few minutes.
> >
> >
> >
> > "Echo S" wrote:
> >
> > > For both of you:
> > >
> > > 1. Make sure you've installed SP1 for Office 2007
> > >
> > > 2. Run Diagnostics. It's in Office Button | PPT Options | Resources |
> > > Diagnostics
> > >
> > > 3. Make sure you have a default printer driver (one that PPT likes)
> > > installed. To do so, please follow this procedure:
> > >
> > > How to install a TEST printer driver
> > > http://www.pptfaq.com/FAQ00952.htm
> > >
> > > 4. It could be an issue with an add-in. If you go to Office Button | PPT
> > > Options | Add-ins, what's listed?
> > >
> > > --
> > > Echo [MS PPT MVP] http://www.echosvoice.com
> > > What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> > > Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
> > > PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
> > >
> > >
> > > "John Madd" <John Madd.RemoveThis@discussions.microsoft.com> wrote in message
> > > news:78472C36-5337-4171-A41F-12693F802F11@microsoft.com...
> > > > Are you on Vista with SP1? With PowerPoint 2007? I have same issue with
> > > > a
> > > > new Dell Vista XPS system. They have replaced computer once, now having
> > > > same issue again. Here is my error code:
> > > > Problem Event Name: APPCRASH
> > > > Application Name: POWERPNT.EXE
> > > > Application Version: 12.0.4518.1014
> > > > Application Timestamp: 45428035
> > > > Fault Module Name: mso.dll
> > > > Fault Module Version: 12.0.4518.1014
> > > > Fault Module Timestamp: 4542867b
> > > > Exception Code: c0000005
> > > > Exception Offset: 003785f6
> > > > OS Version: 6.0.6001.2.1.0.256.6
> > > > Locale ID: 1033
> > > >
> > > > Additional information about the problem:
> > > > LCID: 1033
> > > > Brand: Office12Crash
> > > > skulcid: 1033
> > > >
> > > > Looks tyo be the same problem. Let me know if you find fix.
> > > >
> > > > "ArrowHawk" wrote:
> > > >
> > > >> When I exit from Powerpoint 2007, I get the following error
> > > >>
> > > >> Problem signature:
> > > >> Problem Event Name: APPCRASH
> > > >> Application Name: POWERPNT.EXE
> > > >> Application Version: 12.0.6300.5000
> > > >> Application Timestamp: 47606dee
> > > >> Fault Module Name: mso.dll
> > > >> Fault Module Version: 12.0.6213.1000
> > > >> Fault Module Timestamp: 46eafebf
> > > >> Exception Code: c0000005
> > > >> Exception Offset: 00367efe
> > > >> OS Version: 6.0.6001.2.1.0.768.3
> > > >> Locale ID: 1033
> > > >>
> > > >> Additional information about the problem:
> > > >> LCID: 1033
> > > >> Brand: Office12Crash
> > > >> skulcid: 1033
> > >
> > >
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Echo S

External


Since: Jan 06, 2006
Posts: 4538



(Msg. 7) Posted: Thu Aug 21, 2008 7:32 am
Post subject: Re: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

LOLOL! So glad I could help. It's really nice to read this, especially when
we so often have to work to convince people to just *try* the printer driver
fix thing. I think I'm going to frame your note!

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"John Madd" <JohnMadd DeleteThis @discussions.microsoft.com> wrote in message
news:7C2C0B84-DD27-4F96-A1E9-230E5D773B88@microsoft.com...
> Echo S.
>
> I have elevated you from Angel to god-like status. (Someone who comes out
> of nowhere, cannot be seen, but solves problems promptly and clearly.)
>
> I installed the 'proven' printer driver, slected it as default...and my
> problem went away. Multiple times I closed PPT from large and small
> files,
> and it worked perfectly without crash on closing.
>
> I de-selected that test printer as a default and changed back to my REAL
> default printer (HP PhotosmartC6180 All in One). And problem recurred.
>
> So off I go to HP site to read up - after assuring myself that I did not
> install this printer on a network. The price of a different printer would
> be
> cheap compared to the issue this causes. Any recommendations for a small
> home office all in one printer???
>
> I'd buy you lunch or just hire you outright if I could get my hands on
> you!
>
> "John Madd" wrote:
>
>> Echo S. You must be an angel! Thanks for ideas.
>>
>> Reference your #4: (Never knew I had addins or what they are, or where
>> they
>> came from, but) Thanks to your coaching, I found these 2 Active addins:
>> "Send
>> to BlueTooth" and "Google Desktop Office Addin". I can do without both
>> of
>> them!
>>
>> Also have 4 Inactive addins: Presentation Notes, Off-Slide Content,
>> Invisible On-Slide Content, and Custom XML Data.
>>
>> Reference your #3: Going to research that now.
>>
>> Thanks. I will get back in a few minutes.
>>
>>
>>
>> "Echo S" wrote:
>>
>> > For both of you:
>> >
>> > 1. Make sure you've installed SP1 for Office 2007
>> >
>> > 2. Run Diagnostics. It's in Office Button | PPT Options | Resources |
>> > Diagnostics
>> >
>> > 3. Make sure you have a default printer driver (one that PPT likes)
>> > installed. To do so, please follow this procedure:
>> >
>> > How to install a TEST printer driver
>> > http://www.pptfaq.com/FAQ00952.htm
>> >
>> > 4. It could be an issue with an add-in. If you go to Office Button |
>> > PPT
>> > Options | Add-ins, what's listed?
>> >
>> > --
>> > Echo [MS PPT MVP] http://www.echosvoice.com
>> > What's new in PPT 2007? http://www.echosvoice.com/2007.htm
>> > Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
>> > PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
>> >
>> >
>> > "John Madd" <John Madd DeleteThis @discussions.microsoft.com> wrote in message
>> > news:78472C36-5337-4171-A41F-12693F802F11@microsoft.com...
>> > > Are you on Vista with SP1? With PowerPoint 2007? I have same issue
>> > > with
>> > > a
>> > > new Dell Vista XPS system. They have replaced computer once, now
>> > > having
>> > > same issue again. Here is my error code:
>> > > Problem Event Name: APPCRASH
>> > > Application Name: POWERPNT.EXE
>> > > Application Version: 12.0.4518.1014
>> > > Application Timestamp: 45428035
>> > > Fault Module Name: mso.dll
>> > > Fault Module Version: 12.0.4518.1014
>> > > Fault Module Timestamp: 4542867b
>> > > Exception Code: c0000005
>> > > Exception Offset: 003785f6
>> > > OS Version: 6.0.6001.2.1.0.256.6
>> > > Locale ID: 1033
>> > >
>> > > Additional information about the problem:
>> > > LCID: 1033
>> > > Brand: Office12Crash
>> > > skulcid: 1033
>> > >
>> > > Looks tyo be the same problem. Let me know if you find fix.
>> > >
>> > > "ArrowHawk" wrote:
>> > >
>> > >> When I exit from Powerpoint 2007, I get the following error
>> > >>
>> > >> Problem signature:
>> > >> Problem Event Name: APPCRASH
>> > >> Application Name: POWERPNT.EXE
>> > >> Application Version: 12.0.6300.5000
>> > >> Application Timestamp: 47606dee
>> > >> Fault Module Name: mso.dll
>> > >> Fault Module Version: 12.0.6213.1000
>> > >> Fault Module Timestamp: 46eafebf
>> > >> Exception Code: c0000005
>> > >> Exception Offset: 00367efe
>> > >> OS Version: 6.0.6001.2.1.0.768.3
>> > >> Locale ID: 1033
>> > >>
>> > >> Additional information about the problem:
>> > >> LCID: 1033
>> > >> Brand: Office12Crash
>> > >> skulcid: 1033
>> >
>> >
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John Madd

External


Since: Aug 20, 2008
Posts: 5



(Msg. 8) Posted: Thu Aug 21, 2008 7:32 am
Post subject: Re: Error on Exit [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Dear god-like-ethernet-being (aka Echo S):
I'm off to buy a new printer today. Any suggestions about which might be
compatible with MS Office? I saw nothing about this on the MS site.

Thanks, John Madd


"Echo S" wrote:

> LOLOL! So glad I could help. It's really nice to read this, especially when
> we so often have to work to convince people to just *try* the printer driver
> fix thing. I think I'm going to frame your note!
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
> PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
>
>
> "John Madd" <JohnMadd DeleteThis @discussions.microsoft.com> wrote in message
> news:7C2C0B84-DD27-4F96-A1E9-230E5D773B88@microsoft.com...
> > Echo S.
> >
> > I have elevated you from Angel to god-like status. (Someone who comes out
> > of nowhere, cannot be seen, but solves problems promptly and clearly.)
> >
> > I installed the 'proven' printer driver, slected it as default...and my
> > problem went away. Multiple times I closed PPT from large and small
> > files,
> > and it worked perfectly without crash on closing.
> >
> > I de-selected that test printer as a default and changed back to my REAL
> > default printer (HP PhotosmartC6180 All in One). And problem recurred.
> >
> > So off I go to HP site to read up - after assuring myself that I did not
> > install this printer on a network. The price of a different printer would
> > be
> > cheap compared to the issue this causes. Any recommendations for a small
> > home office all in one printer???
> >
> > I'd buy you lunch or just hire you outright if I could get my hands on
> > you!
> >
> > "John Madd" wrote:
> >
> >> Echo S. You must be an angel! Thanks for ideas.
> >>
> >> Reference your #4: (Never knew I had addins or what they are, or where
> >> they
> >> came from, but) Thanks to your coaching, I found these 2 Active addins:
> >> "Send
> >> to BlueTooth" and "Google Desktop Office Addin". I can do without both
> >> of
> >> them!
> >>
> >> Also have 4 Inactive addins: Presentation Notes, Off-Slide Content,
> >> Invisible On-Slide Content, and Custom XML Data.
> >>
> >> Reference your #3: Going to research that now.
> >>
> >> Thanks. I will get back in a few minutes.
> >>
> >>
> >>
> >> "Echo S" wrote:
> >>
> >> > For both of you:
> >> >
> >> > 1. Make sure you've installed SP1 for Office 2007
> >> >
> >> > 2. Run Diagnostics. It's in Office Button | PPT Options | Resources |
> >> > Diagnostics
> >> >
> >> > 3. Make sure you have a default printer driver (one that PPT likes)
> >> > installed. To do so, please follow this procedure:
> >> >
> >> > How to install a TEST printer driver
> >> > http://www.pptfaq.com/FAQ00952.htm
> >> >
> >> > 4. It could be an issue with an add-in. If you go to Office Button |
> >> > PPT
> >> > Options | Add-ins, what's listed?
> >> >
> >> > --
> >> > Echo [MS PPT MVP] http://www.echosvoice.com
> >> > What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> >> > Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
> >> > PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
> >> >
> >> >
> >> > "John Madd" <John Madd DeleteThis @discussions.microsoft.com> wrote in message
> >> > news:78472C36-5337-4171-A41F-12693F802F11@microsoft.com...
> >> > > Are you on Vista with SP1? With PowerPoint 2007? I have same issue
> >> > > with
> >> > > a
> >> > > new Dell Vista XPS system. They have replaced computer once, now
> >> > > having
> >> > > same issue again. Here is my error code:
> >> > > Problem Event Name: APPCRASH
> >> > > Application Name: POWERPNT.EXE
> >> > > Application Version: 12.0.4518.1014
> >> > > Application Timestamp: 45428035
> >> > > Fault Module Name: mso.dll
> >> > > Fault Module Version: 12.0.4518.1014
> >> > > Fault Module Timestamp: 4542867b
> >> > > Exception Code: c0000005
> >> > > Exception Offset: 003785f6
> >> > > OS Version: 6.0.6001.2.1.0.256.6
> >> > > Locale ID: 1033
> >> > >
> >> > > Additional information about the problem:
> >> > > LCID: 1033
> >> > > Brand: Office12Crash
> >> > > skulcid: 1033
> >> > >
> >> > > Looks tyo be the same problem. Let me know if you find fix.
> >> > >
> >> > > "ArrowHawk" wrote:
> >> > >
> >> > >> When I exit from Powerpoint 2007, I get the following error
> >> > >>
> >> > >> Problem signature:
> >> > >> Problem Event Name: APPCRASH
> >> > >> Application Name: POWERPNT.EXE
> >> > >> Application Version: 12.0.6300.5000
> >> > >> Application Timestamp: 47606dee
> >> > >> Fault Module Name: mso.dll
> >> > >> Fault Module Version: 12.0.6213.1000
> >> > >> Fault Module Timestamp: 46eafebf
> >> > >> Exception Code: c0000005
> >> > >> Exception Offset: 00367efe
> >> > >> OS Version: 6.0.6001.2.1.0.768.3
> >> > >> Locale ID: 1033
> >> > >>
> >> > >> Additional information about the problem:
> >> > >> LCID: 1033
> >> > >> Brand: Office12Crash
> >> > >> skulcid: 1033
> >> >
> >> >
>
>
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