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Emails deleting after sending after BCM installed

 
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Tom

External


Since: Jul 31, 2008
Posts: 3



(Msg. 1) Posted: Thu Jul 31, 2008 9:44 pm
Post subject: Emails deleting after sending after BCM installed Add to elertz
Archived from groups: microsoft>public>outlook>bcm (more info?)

I'm a new user to BCM (Office 2007 on XP). After using a generic email I've
set up in Outlook to continually reuse and allocate a folder to save the sent
file in, I've found that if you look in the folder as you send it you can see
the email save into the folder and then shortly afterwards it deletes. I'm
then unable to find the email or any reference to it. It is embarrasing
having to ask for the email to be sent back so that i have a record. Any
assistance would be greatly appreciated.
--
Requesting assistance for MS Business Contact Manager
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Luther

External


Since: Apr 18, 2007
Posts: 765



(Msg. 2) Posted: Fri Aug 01, 2008 9:42 am
Post subject: Re: Emails deleting after sending after BCM installed Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Jul 31, 9:44 pm, Tom <tomCMSprob....DeleteThis@idx.com.au> wrote:
> I'm a new user to BCM (Office 2007 on XP).   After using a generic email I've
> set up in Outlook to continually reuse and allocate a folder to save the sent
> file in, I've found that if you look in the folder as you send it you can see
> the email save into the folder and then shortly afterwards it deletes.   I'm
> then unable to find the email or any reference to it.  It is embarrasing
> having to ask for the email to be sent back so that i have a record.  Any
> assistance would be greatly appreciated.
> --
> Requesting assistance for MS Business Contact Manager

I'm not aware of BCM ever deleting emails in Outlook. Sent emails are
normally in the Sent Items folder. If it was deleted, look for it in
the Outlook Deleted Items folder.
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Tom

External


Since: Jul 31, 2008
Posts: 3



(Msg. 3) Posted: Wed Aug 06, 2008 1:33 am
Post subject: Re: Emails deleting after sending after BCM installed Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thank you for your advice, however the lost emails are not in the 'delted'
folder but after doing a related search (after asking for an emaiol to be
send back from a client) I found that it was maved to a folder called
"Conflicts" which I also cant find. Any suggestions?
--
Requesting assistance for MS Business Contact Manager


"Luther" wrote:

> On Jul 31, 9:44 pm, Tom <tomCMSprob....DeleteThis@idx.com.au> wrote:
> > I'm a new user to BCM (Office 2007 on XP). After using a generic email I've
> > set up in Outlook to continually reuse and allocate a folder to save the sent
> > file in, I've found that if you look in the folder as you send it you can see
> > the email save into the folder and then shortly afterwards it deletes. I'm
> > then unable to find the email or any reference to it. It is embarrasing
> > having to ask for the email to be sent back so that i have a record. Any
> > assistance would be greatly appreciated.
> > --
> > Requesting assistance for MS Business Contact Manager
>
> I'm not aware of BCM ever deleting emails in Outlook. Sent emails are
> normally in the Sent Items folder. If it was deleted, look for it in
> the Outlook Deleted Items folder.
>
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Luther

External


Since: Apr 18, 2007
Posts: 765



(Msg. 4) Posted: Wed Aug 06, 2008 8:18 am
Post subject: Re: Emails deleting after sending after BCM installed Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Aug 6, 1:33 am, Tom <tomCMSprob... DeleteThis @idx.com.au> wrote:
> Thank you for your advice, however the lost emails are not in the 'delted'
> folder but after doing a related search (after asking for an emaiol to be
> send back from a client) I found that it was maved to a folder called
> "Conflicts" which I also cant find.  Any suggestions?
> --
> Requesting assistance for MS Business Contact Manager
>
>
>
> "Luther" wrote:
> > On Jul 31, 9:44 pm, Tom <tomCMSprob... DeleteThis @idx.com.au> wrote:
> > > I'm a new user to BCM (Office 2007 on XP).   After using a generic email I've
> > > set up in Outlook to continually reuse and allocate a folder to save the sent
> > > file in, I've found that if you look in the folder as you send it you can see
> > > the email save into the folder and then shortly afterwards it deletes..   I'm
> > > then unable to find the email or any reference to it.  It is embarrasing
> > > having to ask for the email to be sent back so that i have a record.  Any
> > > assistance would be greatly appreciated.
> > > --
> > > Requesting assistance for MS Business Contact Manager
>
> > I'm not aware of BCM ever deleting emails in Outlook. Sent emails are
> > normally in the Sent Items folder. If it was deleted, look for it in
> > the Outlook Deleted Items folder.- Hide quoted text -
>
> - Show quoted text -

I'm not familiar with the Conflicts folder, but again: It is Outlook
that's doing the mailing and managing the email folders. Prehaps
they'll know more in the microsoft.public.outlook group.
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Tom

External


Since: Jul 31, 2008
Posts: 3



(Msg. 5) Posted: Fri Aug 08, 2008 12:32 am
Post subject: Re: Emails deleting after sending after BCM installed Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Luther, thank you for your assistance. It appears to be associated with
a synchronisation erros. If you do a help search for "conflicts folder" it
provides with some info and the folder does exist it's just that it doesn't
display???? The help does not identify how you get it to display.



--
Requesting assistance for MS Business Contact Manager


"Luther" wrote:

> On Aug 6, 1:33 am, Tom <tomCMSprob....TakeThisOut@idx.com.au> wrote:
> > Thank you for your advice, however the lost emails are not in the 'delted'
> > folder but after doing a related search (after asking for an emaiol to be
> > send back from a client) I found that it was maved to a folder called
> > "Conflicts" which I also cant find. Any suggestions?
> > --
> > Requesting assistance for MS Business Contact Manager
> >
> >
> >
> > "Luther" wrote:
> > > On Jul 31, 9:44 pm, Tom <tomCMSprob....TakeThisOut@idx.com.au> wrote:
> > > > I'm a new user to BCM (Office 2007 on XP). After using a generic email I've
> > > > set up in Outlook to continually reuse and allocate a folder to save the sent
> > > > file in, I've found that if you look in the folder as you send it you can see
> > > > the email save into the folder and then shortly afterwards it deletes.. I'm
> > > > then unable to find the email or any reference to it. It is embarrasing
> > > > having to ask for the email to be sent back so that i have a record. Any
> > > > assistance would be greatly appreciated.
> > > > --
> > > > Requesting assistance for MS Business Contact Manager
> >
> > > I'm not aware of BCM ever deleting emails in Outlook. Sent emails are
> > > normally in the Sent Items folder. If it was deleted, look for it in
> > > the Outlook Deleted Items folder.- Hide quoted text -
> >
> > - Show quoted text -
>
> I'm not familiar with the Conflicts folder, but again: It is Outlook
> that's doing the mailing and managing the email folders. Prehaps
> they'll know more in the microsoft.public.outlook group.
>
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