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Default New Mail Messages Yellow -- Cannot change

 
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SunshineDi

External


Since: Jun 17, 2008
Posts: 3



(Msg. 1) Posted: Tue Jun 17, 2008 11:59 am
Post subject: Default New Mail Messages Yellow -- Cannot change Add to elertz
Archived from groups: microsoft>public>outlook>installation (more info?)

We seem to be stuck.

We have Outlook 2007 - installed recently. Everything was working great --
until -- we don't know what happened, BUT when we compose a new mail message,
the background is gridded and the font is yellow (on white so we cannot see
it!).

I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
--> Font for new mail messages on both profiles and tried to force the font
black (so black instead of automatic) and tried to reset the fonts by
selecting +Body under fonts to no avail. We start a new email message and we
have the grid and the yellow font.

Replying and Forwarding messages font comes out black, however, it is not
the font we tell it -- it's New Times Roman, instead of Arial that we
selected -- tried resetting that +Body under font, but nothing changes.

Please help!
~Diane
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Roady [MVP]

External


Since: May 17, 2004
Posts: 16560



(Msg. 2) Posted: Tue Jun 17, 2008 10:44 pm
Post subject: Re: Default New Mail Messages Yellow -- Cannot change Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sounds like you have Theme applied. Set your Theme selection to (No Theme).

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"SunshineDi" <SunshineDi.RemoveThis@discussions.microsoft.com> wrote in message
news:2B9E9EA6-77BC-4756-B419-F9E75629463F@microsoft.com...
> We seem to be stuck.
>
> We have Outlook 2007 - installed recently. Everything was working
> great --
> until -- we don't know what happened, BUT when we compose a new mail
> message,
> the background is gridded and the font is yellow (on white so we cannot
> see
> it!).
>
> I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
> --> Font for new mail messages on both profiles and tried to force the
> font
> black (so black instead of automatic) and tried to reset the fonts by
> selecting +Body under fonts to no avail. We start a new email message and
> we
> have the grid and the yellow font.
>
> Replying and Forwarding messages font comes out black, however, it is not
> the font we tell it -- it's New Times Roman, instead of Arial that we
> selected -- tried resetting that +Body under font, but nothing changes.
>
> Please help!
> ~Diane
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SunshineDi

External


Since: Jun 17, 2008
Posts: 3



(Msg. 3) Posted: Tue Jun 17, 2008 10:44 pm
Post subject: Re: Default New Mail Messages Yellow -- Cannot change Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Ok -- I do not see anywhere (No Theme). I have looked in the help and it
only tells you how to delete a custom theme, but I don't have any custom
themes. Where do I set my Theme selection to (No Theme)?
Thanks,
~Di


"Roady [MVP]" wrote:

> Sounds like you have Theme applied. Set your Theme selection to (No Theme).
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "SunshineDi" <SunshineDi RemoveThis @discussions.microsoft.com> wrote in message
> news:2B9E9EA6-77BC-4756-B419-F9E75629463F@microsoft.com...
> > We seem to be stuck.
> >
> > We have Outlook 2007 - installed recently. Everything was working
> > great --
> > until -- we don't know what happened, BUT when we compose a new mail
> > message,
> > the background is gridded and the font is yellow (on white so we cannot
> > see
> > it!).
> >
> > I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
> > --> Font for new mail messages on both profiles and tried to force the
> > font
> > black (so black instead of automatic) and tried to reset the fonts by
> > selecting +Body under fonts to no avail. We start a new email message and
> > we
> > have the grid and the yellow font.
> >
> > Replying and Forwarding messages font comes out black, however, it is not
> > the font we tell it -- it's New Times Roman, instead of Arial that we
> > selected -- tried resetting that +Body under font, but nothing changes.
> >
> > Please help!
> > ~Diane
>
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SunshineDi

External


Since: Jun 17, 2008
Posts: 3



(Msg. 4) Posted: Tue Jun 17, 2008 10:44 pm
Post subject: Re: Default New Mail Messages Yellow -- Cannot change Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I should also add, that I did go into Tools --> Options --> Mail Format -->
Stationary & Fonts --> Theme and it says "Themes are not installed".
~Di


"Roady [MVP]" wrote:

> Sounds like you have Theme applied. Set your Theme selection to (No Theme).
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "SunshineDi" <SunshineDi.RemoveThis@discussions.microsoft.com> wrote in message
> news:2B9E9EA6-77BC-4756-B419-F9E75629463F@microsoft.com...
> > We seem to be stuck.
> >
> > We have Outlook 2007 - installed recently. Everything was working
> > great --
> > until -- we don't know what happened, BUT when we compose a new mail
> > message,
> > the background is gridded and the font is yellow (on white so we cannot
> > see
> > it!).
> >
> > I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
> > --> Font for new mail messages on both profiles and tried to force the
> > font
> > black (so black instead of automatic) and tried to reset the fonts by
> > selecting +Body under fonts to no avail. We start a new email message and
> > we
> > have the grid and the yellow font.
> >
> > Replying and Forwarding messages font comes out black, however, it is not
> > the font we tell it -- it's New Times Roman, instead of Arial that we
> > selected -- tried resetting that +Body under font, but nothing changes.
> >
> > Please help!
> > ~Diane
>
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Roger

External


Since: May 11, 2006
Posts: 200



(Msg. 5) Posted: Fri Jun 27, 2008 12:28 pm
Post subject: RE: Default New Mail Messages Yellow -- Cannot change Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

We have 2003 same issue however it is set to no theme. any other ideas

"SunshineDi" wrote:

> We seem to be stuck.
>
> We have Outlook 2007 - installed recently. Everything was working great --
> until -- we don't know what happened, BUT when we compose a new mail message,
> the background is gridded and the font is yellow (on white so we cannot see
> it!).
>
> I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
> --> Font for new mail messages on both profiles and tried to force the font
> black (so black instead of automatic) and tried to reset the fonts by
> selecting +Body under fonts to no avail. We start a new email message and we
> have the grid and the yellow font.
>
> Replying and Forwarding messages font comes out black, however, it is not
> the font we tell it -- it's New Times Roman, instead of Arial that we
> selected -- tried resetting that +Body under font, but nothing changes.
>
> Please help!
> ~Diane
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rmazzaro

External


Since: Jul 03, 2008
Posts: 1



(Msg. 6) Posted: Thu Jul 03, 2008 5:31 am
Post subject: RE: Default New Mail Messages Yellow -- Cannot change Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

HKCU\Software\Microsoft\Office\12.0\Common
has an entry call Theme = 3
Delete it and the colors are back to normal.
THEN
Under Common\Mailsetting\
deleted all of the themes and colors and fonts.



"Roger" wrote:

> We have 2003 same issue however it is set to no theme. any other ideas
>
> "SunshineDi" wrote:
>
> > We seem to be stuck.
> >
> > We have Outlook 2007 - installed recently. Everything was working great --
> > until -- we don't know what happened, BUT when we compose a new mail message,
> > the background is gridded and the font is yellow (on white so we cannot see
> > it!).
> >
> > I have gone into Tools --> Options --> Mail Format --> Stationary & Fonts
> > --> Font for new mail messages on both profiles and tried to force the font
> > black (so black instead of automatic) and tried to reset the fonts by
> > selecting +Body under fonts to no avail. We start a new email message and we
> > have the grid and the yellow font.
> >
> > Replying and Forwarding messages font comes out black, however, it is not
> > the font we tell it -- it's New Times Roman, instead of Arial that we
> > selected -- tried resetting that +Body under font, but nothing changes.
> >
> > Please help!
> > ~Diane
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