Contacts_don’t_display_and_I_can

I have a trail version of OL BCM. I currently use ACT 6.

I was transferring data from ACT6 to BCM and got duplicates, almost 1400
total.

I did not want to spend time going through 1400 records so I decided to
delete the contacts and reload them from ACT so I high-lighted the contacts
and pressed delete. They disappeared or at least I thought they did.

When I click BCM on the menu it says “NO items to show in this view� but I
still get my to-dos from the ACT records in BCM.
When I recopied the ACT records to BCM it says file already exist, I copied
over the current file but my contacts still don’t display, only a few to-dos.

P.S. as noted I have clicked BCM in the menu and on the lower left of BCM
display & I still get “NO items to show in this view�.

How do I start over and/or show my records.

Thanks
SJ

It's neat to see what happens when you click the right button.


"SJ" wrote:

> I have a trail version of OL BCM. I currently use ACT 6.
>
> I was transferring data from ACT6 to BCM and got duplicates, almost 1400
> total.
>
> I did not want to spend time going through 1400 records so I decided to
> delete the contacts and reload them from ACT so I high-lighted the contacts
> and pressed delete. They disappeared or at least I thought they did.
>
> When I click BCM on the menu it says “NO items to show in this view� but I
> still get my to-dos from the ACT records in BCM.
> When I recopied the ACT records to BCM it says file already exist, I copied
> over the current file but my contacts still don’t display, only a few to-dos.
>
> P.S. as noted I have clicked BCM in the menu and on the lower left of BCM
> display & I still get “NO items to show in this view�.
>
> How do I start over and/or show my records.
>
> Thanks
> SJ
>