Activities Don't Appear

External Since: Jul 18, 2008 Posts: 4

Frankly, Rich, you do not sound confused at all. you are expressing the
problem clearly, and i understand exactly what you are saying. An Activity
would be any sort of dialogue, meeting, journal entry, etc., which could be
associated with a Contact; and it ought to show up in "Show All," as you
expect. if it does not, then there "is" a problem somewhere.

the fact that Mr. MVP Russ Valentine cannot understand your problem and
chose to respond negatively is a reflection of "his" problem, not yours. i
cannot imagine that microsoft would allow him to moderate much longer, given
his bad-hair-day attitude.

i am interested in the resolution of your problem. talk to you later.

john

"Rich S" <RichS.TakeThisOut@discussions.microsoft.com> wrote in message
news:C313C16D-54BC-4E86-AD10-7A3949682D85@microsoft.com...
> Yes, I'm very confused - that's why I'm here.
> I read the help files as suggested, & there's no reference to "Activities"
> or "Add Activity".
> The closest I could come is this (a cut & paste from the Help file):
> *************************************
> View journal entries for a contact
> Open the contact whose journal entries (journal entry: An item in the
> Journal folder that acts as a shortcut to an activity that has been
> recorded.
> You can distinguish a journal entry from other items by the clock that
> appears in the lower-left corner of the icon.) you want to view.
> On the Contact tab, click Activities.
> In the Show box, click Journal.
> *******************************************
> So, this sort of solved my problem, in that if I selected
> "Activities/Show:
> Journal", all of my Journal entries in Journal Folder appeared. But, if I
> select "Show: All Items", what shows up (in this instance) is a Task in
> Task
> folder, a Phone Call in Journal folder, and an email from Sent Items
> folder.
> Wouldn't "Show: All Items" mean exactly that, show everything that can be
> found (i.e., it's an unfiltered list)? It's rather inconvenient to go back
> and forth on the drop-down for different categories.
>
> What did you mean below by Activates?
> You
>> >> don't add activities. Activates the contents of a report generated by
>> >> a
>> >> search of existing items in your profile that are related to the
>> >> Contact
>> >> in
>> >> question.
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I guess you are the one who is confused. What does a Journal entry have
>> to
>> do with Activities? They are not the same. For what you want to do,
>> Activities replaced Journal entries. Creating a Journal entry will not
>> add
>> an activity. Read the Help files.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Rich S" <RichS.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:B05DDFB6-522F-499D-91F3-9496238FC8D8@microsoft.com...
>> > On the Quick Access ToolBar" I've added the green button with a hazy
>> > arrow
>> > in
>> > it called "New Journal Entry for Contact", which I click when I want to
>> > add
>> > something regarding that contact (email sent, phone conversation,
>> > etc.).
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> You are confusing us. Explain what you mean by "adding a new
>> >> activity."
>> >> You
>> >> don't add activities. Activates the contents of a report generated by
>> >> a
>> >> search of existing items in your profile that are related to the
>> >> Contact
>> >> in
>> >> question.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Rich S" <RichS.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:70008913-7020-482E-803C-8E2B46EA2315@microsoft.com...
>> >> >I just noticed now, that, even on a contact that activities did
>> >> >display,
>> >> >when
>> >> > I added a new activity, it didn't appear. Backed out of the contact,
>> >> > reopened, and it still didn't appear.
>> >> >
>> >> > "Rich S" wrote:
>> >> >
>> >> >> Problem with viewing activities in Contacts. I can add an activity
>> >> >> just
>> >> >> fine,
>> >> >> but when I click on 'Activities' for that contact, I get "No
>> >> >> results
>> >> >> found",
>> >> >> not even the item I just added; however, when I search the Journal
>> >> >> folder,
>> >> >> separately from the specific contact, but using his name as search
>> >> >> criteria,
>> >> >> everything related displays.
>> >> >> One thing I tried after reading the postings here: went to the
>> >> >> Contact
>> >> >> subfolder/Properties/Activities tab, Folder Groups/(selected
>> >> >> Journal)Modify.
>> >> >> When I went there, no folders were checked at all (other subfolders
>> >> >> had
>> >> >> Journal checked); I attempted to check Journal, rec'd error message
>> >> >> "You
>> >> >> Can
>> >> >> Only Select Folders From The Same Information Service". I then
>> >> >> pressed
>> >> >> "Clear
>> >> >> All" and was able to check Journal box.
>> >> >> Went back to that contact, and Activities searched for over twelve
>> >> >> minutes,
>> >> >> with no result.
>> >> >> It appears that this isn't subfolder specific, since other contacts
>> >> >> in
>> >> >> that
>> >> >> subfolder do display the info, and some contacts in other
>> >> >> subfolders
>> >> >> don't
>> >> >> display.
>> >> >> Can anyone guide me? And what is the meaning of that "...Same
>> >> >> Information
>> >> >> Service" message?
>> >>
>>

External Since: Mar 21, 2005 Posts: 13035

How nice that you have been able to clarify the question in your own mind.
Why you then failed to do so for the rest of us is inexplicable. I guess it
is easier to criticize than to advance the ball on this issue. Don't expect
us to be mind readers.
If you are confused as to the difference between Journaling and Activities,
then state what your confusion is. If the Activities feature is not working
as you think it should, state what is not happening that should be. Before
you do, read the guidelines on how to post in Usenet groups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
"jw72253" <no_spam.RemoveThis@microsoft.net> wrote in message
news:uerKAAR6IHA.2260@TK2MSFTNGP03.phx.gbl...
> Frankly, Rich, you do not sound confused at all. you are expressing the
> problem clearly, and i understand exactly what you are saying. An
> Activity would be any sort of dialogue, meeting, journal entry, etc.,
> which could be associated with a Contact; and it ought to show up in "Show
> All," as you expect. if it does not, then there "is" a problem somewhere.
>
> the fact that Mr. MVP Russ Valentine cannot understand your problem and
> chose to respond negatively is a reflection of "his" problem, not yours.
> i cannot imagine that microsoft would allow him to moderate much longer,
> given his bad-hair-day attitude.
>
> i am interested in the resolution of your problem. talk to you later.
>
> john
>
> "Rich S" <RichS.RemoveThis@discussions.microsoft.com> wrote in message
> news:C313C16D-54BC-4E86-AD10-7A3949682D85@microsoft.com...
>> Yes, I'm very confused - that's why I'm here.
>> I read the help files as suggested, & there's no reference to
>> "Activities"
>> or "Add Activity".
>> The closest I could come is this (a cut & paste from the Help file):
>> *************************************
>> View journal entries for a contact
>> Open the contact whose journal entries (journal entry: An item in the
>> Journal folder that acts as a shortcut to an activity that has been
>> recorded.
>> You can distinguish a journal entry from other items by the clock that
>> appears in the lower-left corner of the icon.) you want to view.
>> On the Contact tab, click Activities.
>> In the Show box, click Journal.
>> *******************************************
>> So, this sort of solved my problem, in that if I selected
>> "Activities/Show:
>> Journal", all of my Journal entries in Journal Folder appeared. But, if I
>> select "Show: All Items", what shows up (in this instance) is a Task in
>> Task
>> folder, a Phone Call in Journal folder, and an email from Sent Items
>> folder.
>> Wouldn't "Show: All Items" mean exactly that, show everything that can be
>> found (i.e., it's an unfiltered list)? It's rather inconvenient to go
>> back
>> and forth on the drop-down for different categories.
>>
>> What did you mean below by Activates?
>> You
>>> >> don't add activities. Activates the contents of a report generated by
>>> >> a
>>> >> search of existing items in your profile that are related to the
>>> >> Contact
>>> >> in
>>> >> question.
>>
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>>> I guess you are the one who is confused. What does a Journal entry have
>>> to
>>> do with Activities? They are not the same. For what you want to do,
>>> Activities replaced Journal entries. Creating a Journal entry will not
>>> add
>>> an activity. Read the Help files.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Rich S" <RichS.RemoveThis@discussions.microsoft.com> wrote in message
>>> news:B05DDFB6-522F-499D-91F3-9496238FC8D8@microsoft.com...
>>> > On the Quick Access ToolBar" I've added the green button with a hazy
>>> > arrow
>>> > in
>>> > it called "New Journal Entry for Contact", which I click when I want
>>> > to
>>> > add
>>> > something regarding that contact (email sent, phone conversation,
>>> > etc.).
>>> >
>>> > "Russ Valentine [MVP-Outlook]" wrote:
>>> >
>>> >> You are confusing us. Explain what you mean by "adding a new
>>> >> activity."
>>> >> You
>>> >> don't add activities. Activates the contents of a report generated by
>>> >> a
>>> >> search of existing items in your profile that are related to the
>>> >> Contact
>>> >> in
>>> >> question.
>>> >> --
>>> >> Russ Valentine
>>> >> [MVP-Outlook]
>>> >> "Rich S" <RichS.RemoveThis@discussions.microsoft.com> wrote in message
>>> >> news:70008913-7020-482E-803C-8E2B46EA2315@microsoft.com...
>>> >> >I just noticed now, that, even on a contact that activities did
>>> >> >display,
>>> >> >when
>>> >> > I added a new activity, it didn't appear. Backed out of the
>>> >> > contact,
>>> >> > reopened, and it still didn't appear.
>>> >> >
>>> >> > "Rich S" wrote:
>>> >> >
>>> >> >> Problem with viewing activities in Contacts. I can add an activity
>>> >> >> just
>>> >> >> fine,
>>> >> >> but when I click on 'Activities' for that contact, I get "No
>>> >> >> results
>>> >> >> found",
>>> >> >> not even the item I just added; however, when I search the Journal
>>> >> >> folder,
>>> >> >> separately from the specific contact, but using his name as search
>>> >> >> criteria,
>>> >> >> everything related displays.
>>> >> >> One thing I tried after reading the postings here: went to the
>>> >> >> Contact
>>> >> >> subfolder/Properties/Activities tab, Folder Groups/(selected
>>> >> >> Journal)Modify.
>>> >> >> When I went there, no folders were checked at all (other
>>> >> >> subfolders
>>> >> >> had
>>> >> >> Journal checked); I attempted to check Journal, rec'd error
>>> >> >> message
>>> >> >> "You
>>> >> >> Can
>>> >> >> Only Select Folders From The Same Information Service". I then
>>> >> >> pressed
>>> >> >> "Clear
>>> >> >> All" and was able to check Journal box.
>>> >> >> Went back to that contact, and Activities searched for over twelve
>>> >> >> minutes,
>>> >> >> with no result.
>>> >> >> It appears that this isn't subfolder specific, since other
>>> >> >> contacts in
>>> >> >> that
>>> >> >> subfolder do display the info, and some contacts in other
>>> >> >> subfolders
>>> >> >> don't
>>> >> >> display.
>>> >> >> Can anyone guide me? And what is the meaning of that "...Same
>>> >> >> Information
>>> >> >> Service" message?
>>> >>
>>>
>
>