(Msg. 1) Posted: Mon Nov 02, 2009 11:13 am
Post subject: our 2003 docs won't open in 2007 in Japan Archived from groups: microsoft>public>word>application>errors (more info?)
We have sent multiple word docs on CD to a consultant in Japan who is running
2007. We checked the files before sending and they opened fine. These docs do
have macros in them. The consultant can not open the files on their end,
any suggestions on what I can tell them to try to get the docs opened?
Thanks in advance for the assitance.
--
Ynez Dugan
Regulatory Operations
(Msg. 2) Posted: Mon Nov 02, 2009 3:05 pm
Post subject: Re: our 2003 docs won't open in 2007 in Japan [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
The first question that comes into mind: did they copy the documents to the
local HDD before trying to open them?
--
Terry Farrell - MSWord MVP
"Ynez" <Ynez.RemoveThis@discussions.microsoft.com> wrote in message
news:5AF0744F-0FCA-45C4-B881-AD8B23075E7B@microsoft.com...
> We have sent multiple word docs on CD to a consultant in Japan who is
> running
> 2007. We checked the files before sending and they opened fine. These docs
> do
> have macros in them. The consultant can not open the files on their end,
> any suggestions on what I can tell them to try to get the docs opened?
>
> Thanks in advance for the assitance.
> --
> Ynez Dugan
> Regulatory Operations
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